Hot Jobs at Fidelity Services Group

Job Description

• A vacancy exists for a Security Manager.   The position will report to the  Branch manager. 

Minimum Requirements:

• Grade 12 (Matric) Certificate of equivalent.
• PSIRA Grade A registered and accredited.
• 5-8 Years Security experience.
• Minimum 4 - 5 years’ Security Experience.
• No Criminal Record or any pending cases.
• Valid driver’s license with own reliable transport.
• Staff Management experience essential.
• Computer literacy and very strong Admin Skills.
• Must be physically fit and in good health.
• If and when required and do site visits after hours.
• Applicants to reside in Durban

Key Performance Areas: (not totally inclusive):

• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
• General management and supervision of security staff and ensuring that all their queries are dealt with promptly
• Ensuring that contractual requirements are met as stipulated by the Client.
• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• Dealing with all required administration matters.
• Liaising daily with Branch management on various operational issues.
• Submitting relevant weekly / monthly incident and general reports as required by Management.

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Job Description

• A position for Junior Internal Compliance Officer exists at the Umsuka WeMali Finance, reporting to the Group Financial Director. The Compliance Officer will play a key role in assisting with the development, implementation, and execution of the risk and Compliance management and compliance strategy. Through effective collaboration with the Umsuka Wemali team.
• The overall purpose of this position is to ensure compliance with the relevant legislation. The incumbent must have experience in the credit lending section of the financial services industry.

Qualifications, experience and other competencies required:

• Degree
• Matric
• Compliance Management certification
• Member of the Compliance institute of South Africa or any other regulatory bodies

Education & Experience – Degree preferably in law

• 3 to 6 years’ experience within the compliance industry.
• In depth understanding of compliance framework
• Regulatory Expertise – In-depth grasp of South African legislation and Swaziland legislation – FSRA, NCR, FAIS , FICA and hands-on KYC/AML onboarding, periodic reviews, and escalations as well as Ombud assistance
• Training & Reporting – Proven ability to craft compliance training and produce high-quality regulatory reports (e.g., to the FIC, NCR and FSCA) -strong risk-management track record.
• Technical Skillset – Skilled in designing Compliance controls and internal rules to align with business operations.
• Personal Attributes – Integrity, discretion, ownership mindset, and clear communication with relevant stakeholders.
• Excellent admin and interpersonal skills.
• Excellent computer literacy
• You must have own transportation.

Key areas of responsibility: (Not totally inclusive)

• Risk identification and management; The ability to navigate and apply regulation in a practical way.
• Carrying out compliance monitoring/review activities, and administrative tasks.
• Determining statutory and management requirements applicable to all clients.
• Implementing policies and procedures to assist, facilitate and enable compliance.
• Establish and maintain relationships with business areas, line management of the business area.
• Give ad hoc advice in respect of regulatory and operational risks; Strong technical understanding of regulation and compliance and limitations.
• Escalate material non-compliance to appropriate forum.
• Interact and liaise with the FSCA as need be.
• Interact and liaise with the NCR as need be.
• Process & Policy Governance – Document compliance procedures and audit ongoing adherence to internal policies and external requirements.

  Core Competencies:

• Strong communication skills and experience engaging others.
• Self-motivation and able to adjust to new situations and environments.
• Excellent stakeholder management and influencing skills.
• Ensuring effective compliance practices are operating and adhered to throughout the company.
• Understanding and dealing with new and/or changes in regulatory requirements in order to mitigate compliance and regulatory risk.
• Adding to the success of the Compliance team by engaging with and supporting other members of the team.
• A willingness to take on new career challenges, demonstrated by taking on complex or differentiated work assignments.
• Ability to think strategically and have vision while also focusing on the details and execution.
• Pragmatic, risk-balanced advice; comfortable working with ambiguity.
   

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JOB REQUIREMENTS & OTHER ATTRIBUTES:

• PSIRA registered (Grade C) 
• Proven ability to work under pressure and show attention to detail

QUALIFICATION & EXPERIENCE:

• Minimum Grade 12 or equivalent qualification
• Minimum 1 years experience as a Wireman
• Practical electrical/electronic knowledge advantageous

MAIN PURPOSE OF JOB:  

• To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.

DUTIES

• Assist technician with installations of alarm and security equipment
• Assist technician by removing old equipment from clients premises
• Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
• Inform technician of any shortfalls or limitations of the equipment and tools
• Inform technician of cabling required for an installation
• Assist technician with user functions and be able to do a handover
• Clean vehicles and premises after an installation

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• Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you will have the opportunity to make a real impact and drive success.

Key Responsibilities:

• Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
• Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
• Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

Qualifications & Experience:

• Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
• Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
• Matric or equivalent qualification.

Job Requirements & Attributes:

• Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
• Exceptional selling skills paired with strong organizational and time management abilities.
• Excellent communication, presentation, and negotiation skills to effectively engage with customers.
• Proficiency in MS Office, Email, and Internet usage.
• Presentable appearance and professional demeanour, with a valid driver's license and reliable vehicle (This is non-negotiable).
• A hunter for new business opportunities with a passion for electronic and technical equipment.
• Must have minimum PSIRA Grade C.

Duties:

• Generate and close deals, leveraging both self-sourced leads and those received internally
• Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
• Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
• Maintain administrative duties related to sales with meticulous attention to detail.

Performance Standards:

• Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
• Ensure timely follow-up on all leads and quotes to maximize conversion rates.

Competencies (Technical & Behavioural):

• Drive for results and action-oriented mindset to consistently exceed expectations.
• Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
• Willingness to learn and adapt to new technical skills and technologies.
• Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

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Main purpose of job:

• Source and sell armed monitoring and armed response agreements to potential new customers
• Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
• Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

• Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
• Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
• Matric or equivalent

Job requirements & other attributes:

• This position is based in Kleinmond.
• Self-motivated and energetic
• Selling skills
• Good organisational and time management skills
• Excellent communication (written & verbal), presentation and negotiation skills
• Computer Literate (MS Office, Email and Internet)
• Presentable and of sober habits
• Valid driver’s licence - (Compulsory)
• Own reliable vehicle - (Compulsory)
• PSIRA Grade C - (Advantageous)
• Hunter for new business
• Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

• Generate and close self-sourced deals
• Follow up on all leads received internally and via telesales
• Sell security solutions to new and existing clients
• Create solid & long-standing relationships with estate agents, builders, architects etc.
• Daily, weekly and monthly reporting
• Motivated to achieve and exceed sale targets
• Maintain all administrative duties pertaining to sales

Performance Standards

• Achieve both targets for revenue sales & for new clients
• Maintain a high standard of relationship with existing Estate clients
• Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

• Drive for results
• Action oriented
• Customer focus
• Perseverance
• Functional/Technical skills
• Problem solving
• Technical Learning
• Assertive
• Sense of urgency
   

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Experience, Requirements and Qualifications:

• Matric/Grade 12 Certificate or equivalent.
• Afrikaans & English speaking, writing and understanding
• Computer literate - email, Word, Excel, PowerPoint, est.
• Must be willing to attend incidents and meet with clients afterhours when required.
• Must be PSIRA Registered and Accredited (Min Grade B) Grade A preferred.
• Valid Driver’s License with own reliable transport is required.
• At least 10 years’ experience in the security industry.
• At least 5 years’ experience in the Operational Security Management structure.
• Staff management experience is required.
• Computer literacy with expert knowledge of the complete Microsoft package.
• No criminal record or any pending cases.
• Extensive knowledge on HR and IR Policies and Procedures.
• Strong leadership, organisational skills as well as good interpersonal and communication skills are essential.
• Must have sound knowledge of ISO 9001:2008 Quality Management System and its requirements.
• Financial skills, Budgeting and knowledge of financial reports.
• Sound Planning and Administration skills a must.
• Excellent client liaison skills are critical.

Job Description / Key Performance Areas: (Not totally inclusive)

• Managing several Operations Managers in allocated areas to ensure that contractual requirements are met as stipulated by the Clients.
• Maintaining good relations between Fidelity Security Services Group and the Client with regards to security services rendered.
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the clients.
• Constantly evaluating the services levels provided and making recommendations to the client regarding the improvement of services.
• General management and supervision of Operations Managers and supervision of Security staff to ensure that required performance is met at all times.
• Dealing with all required administration matters.
• Liaising daily with Management and Senior Management on various operational matters.
• Ensuring that all HR and Payroll related queries are dealt with promptly.
• Submitting relevant weekly / monthly incident and general reports as required by Management
• Formulate disciplinary action and attend to CCMA matters.
• Manage vehicle fleet, attend to and investigate all vehicle accidents, complete accident reports and complete all WCA Claims.
• Manage firearm registers and controls with support of Armory. Investigate firearm incidents.
• Liaising daily with Regional Management on various Operational matters.
• Must have sound knowledge of the ISO9001:2008 Management System.

Competencies Required and Personality Attributes:

• Assertiveness.
• Strong leadership abilities and Management competencies.
• Presenting and communicating information.
• Driving and Managing change.
• Persuading and influencing.
• Innovation and change.
• Goal Setting and Organizational Skills.
• Deadline and Results Driven.
• Customer/Client focus.
• Teamwork.
• Development of others.
   

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• The overall purpose of this position is to transport, collect and deliver clients’ money and provide proof of delivery and collection. Incumbents will be working as relievers at branches across the Western Region.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited at least with Grade C
• C1/EC/ EC1 Valid Drivers License (compulsory)
• Completed firearm training in handgun
• Valid SAPS firearm competency certificate
• CIT certificate
• At least 2 years’ experience in security industry or similar role (Advantageous at FSG)
• Excellent communication skills
• Must be willing to travel extensively across the Western Cape

Job Specification:

• Full responsibility and accountability for collecting and delivering clients’ money
• Receiving, sorting and distributing consignments
• Report all delays to the Operations Manager immediately
• Incident prevention and reporting
• Maintain radio contact with controllers
• Take preventative action towards any suspicious activity

Other Personality Attributes:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Pay attention to detail
• Customer service and relations
• Quality assurance
• Willing to work overtime
• Willing to travel extensively
• Alertness
• Energetic, injury free and good health

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• The above position is vacant at our Worcester Branch. The overall purpose of this position is to distribute and receive consignments.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification is advantageous
• At least 1 years’ experience in security industry or similar role
• Computer literate (compulsory)
• Possess excellent communication skills
• Must be able to work at night
• Able to work under pressure
• Physically fit

Job Specification (not totally inclusive):

• Prepare for vault room duties
• Planning of the vault room schedules CIT
• Receiving and distributing of consignments to and from CIT teams
• Scanning of consignments
• Balancing of vault and locking up
• Sorting of consignments
• Documentation and administration duties
• Searching duties

Other Personality Attributes and Core Competencies:

• Accuracy
• Good interpersonal skills
• Organising and planning ability
• Quality assurance
• Willing to work overtime
• Customer focus
• Team Work
• Honest and reliable

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• The above position is vacant at our Saldanha Branch. The overall purpose of this position is to transport Crewman and Custodians to collect and deliver clients’ money and provide proof of delivery and collection.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash in Transit (CIT) Certificate
• Firearm competency – with a minimum handgun (for business purposes) qualification
• Valid drivers license - code C1 (minimum) and a valid PDP
• At least 2 years’ experience in security industry or similar role (Advantageous at FSG)
• Able to work under pressure
• Physically fit

Job Specification (not totally inclusive):

• Full responsibility and accountability for collecting and delivering clients’ money
• Report all delays to the Operations Manager immediately
• Incident prevention and reporting
• Maintain radio contact with controllers
• Take preventive action towards any suspicious activity
• Conduct vehicle audit and complete checklist
• Drive vehicle responsibly and complete documentation of accidents/ incidents

Other Personality Attributes:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Must be self-motivated
• Pay attention to detail
• Customer service and relations
• Quality assurance
• Willing to work overtime
• Willing to travel

Core Competencies:

• Self-development
• Communication skills
• Customer focus
• Team Work

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Overall purpose of the job:

• To complete hardware installations to the highest quality and within the required timelines.

Duties & Responsibilities:

• Complete hardware installations to the highest quality and within the required timelines
• Repair, Maintain and Installation of Tracking Systems
• Offer product support onsite and remotely
• Dealing with technical and client queries
• Assist with technical evaluations and repairs
• Management of stock and tool of trade vehicle
• Providing comprehensive feedback to internal role player
• Video telematics 
• Fleet management
• Stolen vehicle recovery 
• Vehicle tracking 

Minimum qualifications and experience:

• Matric
• Driver’s license (code B),
• Trade test in motor electrical electronics or similar preferred,
• Auto-electricians qualification advantageous,
• At least 3 years’ experience in the fitment of vehicle tracking equipment

Attributes:

• Action orientated
• Good fault finding skills
• Attention to detail