Hot Jobs at Smollan

Description

• At Smollan, we’re on an evolutionary journey where we’re shifting our story. We’re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.  
• Our organisation is looking for an experienced and passionate Greater Africa People Consultant to provide support in various HR functions to the People Executive for the Global A&E, Latam and GA. As a People Consultant, you will play a crucial role in shaping and implementing HR strategies that align with our company's objectives. You will provide expert guidance on various HR functions, including talent acquisition, performance management, employee relations, and organizational development. If you're passionate about HR and ready to take on a new challenge, we'd love to hear from you! 

As a People Consultant, you will be responsible for, but not limited to: 

• Provide comprehensive support to the HR executive, particularly in the areas of talent management, learning strategy, and employee engagement.
• Coordinate and manage the preparation of key HR tools, guides, and materials to align with HR focus areas.
• Assist with meeting preparation, including agenda setting, taking minutes, and managing follow-up actions.
• Maintain and regularly update organizational charts, ensuring accuracy and alignment with company structure.
• Compile and analyze HR data to support decision-making and reporting on key metrics.
• Research skills an advantage

Requirements
What are we looking for? 

To qualify for this role, you should have:  

• Minimum 3 years of relevant experience in HR, project management, or executive support, ideally within a global or multinational organization. 
• Proven experience or understanding in talent management processes, including talent reviews, succession planning, and performance management.
• Strong understanding of learning and development strategies
• Experience in meeting coordination (agenda setting, minute-taking, follow-up on actions) and project tracking.
• Prior experience with diary management for senior executives, including scheduling across multiple time zones.  
• Experience working with engagement initiatives and employee development plans, ensuring collaboration across regions and functions.
• Data reporting and analysis experience, with the ability to prepare and interpret HR-related metrics and dashboards.
• Familiarity with updating organizational charts and maintaining accurate records.

Skills required

• Excellent communication skills (verbal and written) to effectively collaborate with global stakeholders.
• Strong organizational skills with the ability to handle multiple tasks and priorities, ensuring timely delivery of key initiatives.
• Attention to detail, particularly in minute-taking, data reporting, and document preparation.
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and HR-related tools (e.g., HRIS, LMS).
• Ability to create tool guides and resources to support HR focus areas and ensure smooth execution of strategic initiatives.
• Project management skills, including coordinating engagement plans, tracking progress, and following up on key deliverables.
• Diary management skills, including handling scheduling conflicts, organizing global meetings.
• Problem-solving and critical-thinking abilities to assist in decision-making and provide support on HR strategic initiatives.
   

go to method of application »

Description

• We are on the lookout for an Assurant Agent in WC-Century City.

As an Assurance Agent, you will be responsible for:

• Regular Customer Updates with Notes
• Log in to the Vision system daily in order to keep up to date with changes and lead times
• Identify any repair delays timeously
• Manage client expectations by informing customers promptly about changes in repair lead times
• Assessment of Customer Needs
• Display a positive body language at all times when engaging with customers and present in the store
• Adhere to the appropriate dress code as indicated
• Demonstrates knowledge and understanding of products and services
• Identify customer needs and address requests in an appropriate manner
• Verify and communicate whether the matter at hand can be resolved in-store
• Demonstrate a strong proficiency in the understanding of smartphones and mobile devices, with excellent knowledge of computer, laptop and tablet operating systems.
• In-Store Activation, OBF, Fault Escalations.
• Repairs and Stock Control
• Process activation requests promptly
• Effectively run tests with relevant testing equipment to identify faults and problems
• Verify and confirm order booking as per procedure
• Effectively explain fault escalation and resolution process to customers
• Demonstrate the ability to escalate faults, facilitate repairs and manage stock according to set policies and procedures .
• Process Management: Repairs |Inform and effectively communicate with customers about the repair process and the default time frame to be expected for repairs
• Actively monitor the repair turnaround time and keep customers informed on progress .
• Assessment of Customer Needs |Provide a detailed explanation of the post-service assessment process to customers
• Follow the approved script (Telkom way)
• Greet customers in a friendly manner
• Constantly assess and monitor if the customer's needs are being met .

Requirements

• 1-3 years’ experience in Retail and Frontline customer experience, preferably within the telecommunications industry.
• An understanding of mobile data and its components as well as operating systems, and MCSE experience
• Grade 12(Matric)
• A+, N+, MCSE
• Problem solving skills
• Time Management Skills
• Communication skills
• Network, computer and mobile device proficiency
• Troubleshooting and quality orientation
• Diagnostic skills

go to method of application »

Description

• We are on the lookout for an Assurant Agent in WC-Century City.

As an Assurance Agent, you will be responsible for:

• Regular Customer Updates with Notes
• Log in to the Vision system daily in order to keep up to date with changes and lead times
• Identify any repair delays timeously
• Manage client expectations by informing customers promptly about changes in repair lead times
• Assessment of Customer Needs
• Display a positive body language at all times when engaging with customers and present in the store
• Adhere to the appropriate dress code as indicated
• Demonstrates knowledge and understanding of products and services
• Identify customer needs and address requests in an appropriate manner
• Verify and communicate whether the matter at hand can be resolved in-store
• Demonstrate a strong proficiency in the understanding of smartphones and mobile devices, with excellent knowledge of computer, laptop and tablet operating systems.
• In-Store Activation, OBF, Fault Escalations.
• Repairs and Stock Control
• Process activation requests promptly
• Effectively run tests with relevant testing equipment to identify faults and problems
• Verify and confirm order booking as per procedure
• Effectively explain fault escalation and resolution process to customers
• Demonstrate the ability to escalate faults, facilitate repairs and manage stock according to set policies and procedures .
• Process Management: Repairs |Inform and effectively communicate with customers about the repair process and the default time frame to be expected for repairs
• Actively monitor the repair turnaround time and keep customers informed on progress .
• Assessment of Customer Needs |Provide a detailed explanation of the post-service assessment process to customers
• Follow the approved script (Telkom way)
• Greet customers in a friendly manner
• Constantly assess and monitor if the customer's needs are being met .

Requirements

• 1-3 years’ experience in Retail and Frontline customer experience, preferably within the telecommunications industry.
• An understanding of mobile data and its components as well as operating systems, and MCSE experience
• Grade 12(Matric)
• A+, N+, MCSE
• Problem solving skills
• Time Management Skills
• Communication skills
• Network, computer and mobile device proficiency
• Troubleshooting and quality orientation
• Diagnostic skills

go to method of application »

Description

• We are on the lookout for a Field Manager in KZN- Durban

As a Field Manager, you will be responsible for:

• Pro-Active Operational Excellence
• Business Insights and Execution
• Teamwork and Self-Management
• Stakeholder Engagement
• People Management
• Manage Promotional Activity
• Achieve POP Objectives
• Monitor New Innovations
• Efficient Achievement of Targets
• Control Expenses

Requirements

• 2-3 years’ sales experience in FMCG environment at a managerial/ supervisory level
• Relevant Diploma at NQF level 5
• Own car and Driver’s license
• Communication skills (verbal & written)
• Analysis & problem solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership skills
• Planning & organising
• Negotiation skills
• Sales management skills
• Decision making skills
   

go to method of application »

Description

• We are on the lookout for a Field Manager in KZN- Durban

As a Field Manager, you will be responsible for:

• Pro-Active Operational Excellence
• Business Insights and Execution
• Teamwork and Self-Management
• Stakeholder Engagement
• People Management
• Manage Promotional Activity
• Achieve POP Objectives
• Monitor New Innovations
• Efficient Achievement of Targets
• Control Expenses

Requirements

• 2-3 years’ sales experience in FMCG environment at a managerial/ supervisory level
• Relevant Diploma at NQF level 5
• Own car and Driver’s license
• Communication skills (verbal & written)
• Analysis & problem solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership skills
• Planning & organising
• Negotiation skills
• Sales management skills
• Decision making skills