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  • Posted: Jun 2, 2025
    Deadline: Not specified
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  • The South African Reserve Bank is the central bank of South Africa. It was established in 1921 after Parliament passed an act, the "Currency and Bank Act of 10 August 1920", as a direct result of the abnormal monetary and financial conditions which World War I had brought


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    (1065) Manager - IT Service Management - BSTD

    Detailed description

    The successful candidate will be responsible for the following key performance areas:

    • Managing the development, successful implementation, continual improvement, and maturation of IT service management practices across the South African Reserve Bank (SARB).
    • Developing and managing the implementation of process improvement plans.
    • Leading service management data analytics, reporting and process documentation. 
    • Monitoring, measuring and enforcing governance and compliance with IT service management processes.
    • Driving the process automation agenda as part of continuous improvement.
    • Designing, managing and implementing short- and long-term strategic plans to ensure that IT Service Management platform meet existing and future requirements.
    • Developing, documenting, and managing the implementation of best practices, IT service management standards and standard operating procedures (SOPs).
    • Researching and recommending IT service management solutions and the implementation thereof.
    • Talent and succession management as well as the development and performance management of the IT Service Management team.
    • Building and managing key stakeholder relationships to ensure the delivery of quality service and participate in other departmental/divisional projects to contribute towards business objectives.
    • Identify, mitigate, and manage risks related to the IT service management environment.
    • Providing input into resource planning, cost estimation, budget development and cost control.

    Job requirements

    To be considered for this position, candidates must be in possession of:

    • a Post Graduate Degree (NQF 8) in Computer Science, Information Systems or an equivalent qualification;
    • at least eight to ten years’ experience in an IT environment;
    • a minimum of two years people management experience; and
    • certification in process mapping, ITIL and COBIT.

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    (1069) IT End User Support Manager - BSTD

    Detailed description

    The successful candidate will be responsible for the following key performance areas:

    • Managing the IT Service Desk, End User, Printing, IT Service Management Platform, IT Executive Support and Cellular functions in alignment with departmental objectives. 
    • Managing the development, successful implementation, continual improvement and maturation of IT Service Desk, End User, Print, IT Service Management Platform IT Executive Support and Cellular standards and practices across the SARB 
    • Developing, managing and implementing short/long term technical strategic and operational plans to ensure that IT Service Support meets existing and future requirements.
    • Developing, documenting and managing the implementation of best practices, IT Service Support standards and standard operating procedures (SOP's). 
    • Driving and leading the self-service and process automation agenda as part of Process Improvement.
    • Managing performance of 3rd party service providers.
    • Leading IT Service Support, data analytics, reporting and process documentation.
    • Monitoring and measuring quality of service as well as enforce governance and compliance to IT Service Support processes.   
    • Researching and recommending IT Service Support solutions and the implementation thereof.   
    • Talent and succession management, development and performance management of the IT Service Support team. 
    • Building and managing key stakeholder relationships to ensure delivery of quality service and participate in other departmental/divisional projects in order to contribute towards business objectives. 
    • Identifying, mitigating and managing risks related to IT Service Support environment.
    • Providing input to resource planning, cost estimation, budget development and cost control. 

    Qualifications

    To be considered for this position, candidates must be in possession of:

    • a minimum of a Post Graduate Degree (NQF 8) in Computer Science, Information Systems or an equivalent qualification; 
    • Minimum eight to ten years’ experience in an IT environment.     
    • at least two years people management experience; and
    • Certification in process mapping, ITIL and COBIT.

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    (1071) Solutions Architects/ Security Solution Architect/ Integration Architect - BSTD

    Detailed description

    • Various roles are available. The successful candidate(s) for each position will be responsible for the following key performance areas:

    Solutions Architects x2

    • The main purpose of this position is to develop and implement the architectural design of solutions to support the business goals and to ensure alignment of business and IT at a solution level within the SARB.
    • Experience in application analysis/architecture and/or design and/or enterprise architecture and/or solutions architecture is required for this position. Experience in the submission of returns and/or an understanding of regulatory submissions would be an advantage.

    Security Solution Architect x1

    • The main purpose of this position is to manage the security architecture domain and landscape, develop reference content and ensure the application thereof in the strategic and operational environment for a safer SARB.
    • Experience in risk analysis, physical security architecture, design, enterprise architecture or solutions architecture is required for this position.

    Integration Architect x1

    • To deliver the blueprint architectures aligned to the SARB technology and data strategy, provide thought leadership, technical guidance, and solution architecture oversight within the SARB IT landscape.
    • Experience in at least three architecture domains such as business architecture, data architecture and application architecture;
    • Defining, developing and maintaining reference models, principles, standards, frameworks and patterns for integration architecture; and 
    • Collaborating with, and advising relevant business, system and technical stakeholders to develop, implement and harmonize end-to-end solution architecture and interoperability of business, data, application, technology, integration, infrastructure and security architectures now and in the future.

    Job requirements

    To be considered for these positions, candidates must be in possession of:

    • an Honours degree in Informatics, Computer Science, Engineering or a related field;
    • industry-specific certifications such as TOGAF 9.1 and SABSA Foundation or security industry certifications such as CISSP-ISSAP, GSE and CGEIT; and
    • at least eight years’ working experience in any of the specialisation fields.

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    (1072) End-User Computing Architect - BSTD

    Detailed description

    The successful candidate will be responsible for the following key performance areas:

    • Research and recommend emerging and fit for purpose end-user computing solutions and participate in the procurement of such solutions aligned to the business strategy.
    • Define and evolve the SARB Group's end-user computing in alignment to the to-be architecture.
    • Plan and develop end-user computing architecture blueprints and roadmaps for end-user solutions in alignment with industry best practices and standards.
    • Oversee the implementation of end-user computing solutions and ensure alignment with defined architecture.
    • Provide expert guidance on the adoption of end-user computing solutions.
    • Provide expert guidance on cost management strategies for end-user computing solutions.
    • Oversee the management of the end-user computing solutions lifecycle.
    • Lead the design of end-user computing solutions to ensure alignment with defined architecture.
    • Implement and maintain the governance and security model for end-user computing as developed by the Cyber and Information Security Unit.
    • Develop, maintain and document technical standards, procedures, user guides, Standard Operating Procedure’s (SOP’s), instructional documents etc. relating to the end-user computing solutions.
    • Collaborate and engage with internal and external stakeholders to ensure the functionality of the deployed end-user computing solutions and technologies.
    • Identify, address and remediate risks in the end-user computing environment as identified by auditors and governance related assessments.
    • Provide end-user computing architectural expertise with respect to ICT projects and participate in other SARB Group’s projects to contribute towards business objectives.
    • Capacity planning, disaster recovery and resource allocation to ensure optimal performance, continuity, and scalability as it relates to end-user computing.
    • Stay abreast of new developments in end-user computing architectures and technologies.

    Job requirements

    To be considered for this position, candidates must be in possession of:

    • a minimum of an Honours Degree (NQF 8) in IT, computer science OR equivalent
    • a minimum of 8-10 years’ experience in end-user computing architecture with a strong track record of designing and implementing end-user computing solutions in enterprise organisations.
    • TOGAF certified.
    • ITIL v3/4 and COBIT 2019 is an added advantage
    • AWS Certified Solutions Architect is an added advantage.
    • Microsoft Certified: Azure Solutions Architect is an added advantage.

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    (1041) Junior Economist x4 - ERD

    Detailed description

    The successful candidate will be responsible for the following key performance areas:

    • Research and analyse domestic and global economic trends and significant policy issues.
    • Prepare and present research findings.
    • Identify international and macroeconomic research and policy issues and contribute to research projects and economic notes.
    • Generate economic forecasts.
    • Assist with the development of economic models.
    • Coordinate and respond to general economic or statistical queries.
    • Support the Monetary Policy Committee (MPC) with economic analysis and participate in the preparation for MPC meetings.

    Qualifications

    To be considered for this position, candidates must be in possession of:

    • an Honours degree in Economics, with a minimum pass mark of 70%.

    Additional requirements include:

    • being task-orientated, with effective time management skills to thrive in a deadline-driven environment that often demands working under pressure without compromising quality;
    • the ability to work independently as well as within a team or project environment;
    • strong report writing skills;
    • initiative and problem-solving abilities;
    • good communication and interpersonal skills; and
    • the capacity to quickly learn new skills.

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    (1059) Commis Chef X5 - CSD

    Detailed description

    The successful candidate will be responsible for the following key performance areas:

    • Engage in short-term planning and perform tasks against work plans as defined by the team leader or nature of work.
    • Identify, evaluate and solve defined, routine and new problems within a familiar context, applying solutions based on relevant evidence and procedures, and demonstrate an understanding of the consequences.
    • Prepare high-quality food items in accordance with the approved menu specifications limiting food waste. 
    • Provide support to the Chef de Partie where required (including, but not limited to, ordering ingredients required for food preparation).
    • Adherence to clean as you go principles. 
    • Assist in the efficient serving of meals to customers, ensuring a high standard of service and hospitality is maintained
    • Adherence to food safety and hygiene standards in accordance with relevant standards and legislations
    • Engage positively with stakeholders and customers (including handling customers’ complaints and compliments).
    • Willingly address any gaps in own performance of tasks and activities against the required standard.

    Job requirements

    To be considered for this position, candidates must be in possession of:

    • a Certificate in Hospitality Management (NQF 4) or an equivalent qualification; and
    • one to three years’ experience in a culinary, restaurant or hotel and catering environment.

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    (1061) Senior Analyst Developer (AEM) - BSTD

    Detailed description

    The successful candidate will be responsible for the following key performance areas:

    • Collaborate closely with internal teams to understand their needs, to ensure alignment and timely delivery of solutions.
    • Translate business requirements into detailed technical specifications.
    • Ensure the technical feasibility of UI/UX designs.
    • Design and develop form solutions using the AEM Forms.
    • Lead projects by contributing to project planning, estimations, resource allocation, risk identification and developing effective mitigation strategies.
    • Ensure technical feasibility and seamless integration with other systems.
    • Improve, continually, applications to achieve optimal performance, speed and scalability.
    • Develop, maintain and enforce application of high-quality standards throughout the development lifecycle.
    • Diagnose, troubleshoot and resolve functional and technical issues as they arise.
    • Provide expert-level guidance and support on AEM best practices, ensuring efficient and effective use of the platform.
    • Provide knowledge transfer and training to team members to build internal expertise.
    • Foster a culture of continuous improvement, promoting innovation and efficiency.
    • Document key processes, knowledge and best practices for future reference and team development.

    Job requirements

    To be considered for this position, candidates must be in possession of:

    • an Honours degree (NQF 8 equivalent) in Computer Science, Information Technology, Software Development or a related field; and
    • 8−10 years’ working experience, with at least 5 years of extensive experience in digital transformation projects, particularly with AEM Forms.

    The following will be an added advantage:

    • AEM Forms Developer certificate or other relevant AEM certification;
    • experience in AEM as cloud service; and
    • experience leading a development team.

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    (1064) Driver X3 (Contract) - CSD

    Detailed description

    The successful candidate will be responsible for the following key performance areas:

    • Engage in short-term planning and perform tasks based on work plans defined with the team leader.
    • Safely transport passengers to and from designated locations, following predetermined routes and schedules.
    • Ensure the cleanliness and maintenance of the shuttle vehicle.
    • Take responsibility for vehicle fuelling, perform routine inspections and report any mechanical issues, damages, incidents and vehicle accidents.
    • Adhere to all traffic laws and safety regulations to maintain a safe driving environment for passengers and other road users.
    • Maintain accurate records of trips, including passenger counts, mileage and fuel consumption, and perform general administration in support of divisional operations.
    • Follow a strict schedule to ensure on-time arrivals and departures but also be capable of adjusting routes and times to accommodate unforeseen circumstances.
    • Provide chauffeur services on an ad hoc basis for senior management and board members.
    • Assist in loading and offloading passenger luggage as needed.
    • Perform messenger duties on an ad hoc basis, such as collecting and delivering packages, documents, messages and other items between offices or departments inside and outside the SARB as needed.
    • Always act in a calm, courteous and professional manner.
    • Evaluate your performance against the given criteria, identify and address task-specific learning needs.

    Job requirements

    To be considered for this position, candidates must be in possession of:

    • a Grade 12 certificate (NQF 4) or an equivalent qualification; 
    • a valid driver’s licence, including passenger driver permit (PDP); and
    • three to five years’ experience as a driver in a corporate environment.

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    (1050) Human Resources Consultant - HRD

    Detailed description

    The successful candidate will be responsible for the following key performance areas:

    • To partner with a Senior HRBP in implementing people management practices within client departments.
    • To drive end-to-end recruitment, from job advertisement to offer management, within a defined context of role complexity. 
    • To handle performance management (PM) queries from client departments and provide guidance on PM principles based on the PM policy and guidelines. 
    • To work closely with the HR Centre of Excellence in facilitating resolutions of minor Employee Relations (ER) matters.
    • To support the implementation of HR policies, create awareness as needed, and recommend implementation of improved processes and procedures for HR programmes. 
    • To provide administrative support for all HR processes within the cluster. 
    • To participate in all strategic HR processes and programmes such as performance management, workforce planning, talent management, leadership development, diversity management and succession planning.
    • To participate in the job analysis and profiling process and provide support in terms of documentation and logistical arrangements.
    • To participate in organisational development processes from assessment to solution development.
    • To proactively broaden knowledge and skills related to HR and stay current with developments.
    • To manage stakeholder relationships to ensure fair and consistent application of people management practices within client departments.
    • To provide information for and prepare management information reports.
    • To source relevant HR data, conduct basic analysis thereof and provide insights and inputs to improve decision making.

    Job requirements

    To be considered for this position, candidates must be in possession of:

    • A minimum of a B degree (NQF 7) in Human Resources/Social Sciences OR equivalent
    • A minimum of 2-5 years’ experience in a Human Resources environment

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    (1058) Chef de Partie X5 - CSD

    Detailed description

    The successful candidate will be responsible for the following key performance areas:

    • Engage in short term planning and perform tasks against work plans as defined by Head Chef or nature of work. 
    • Supervise the task allocated Commis Chefs applying solutions based on relevant evidence and procedures, and maintain food cost control. 
    • Coordinates the kitchen during production service, ensuring that the food is prepared to the required standards and that the kitchen operates efficiently. 
    • Supervise and train kitchen staff, establish working schedule and assess staff’s performance.
    • Provide support to the Head Chef where required (incl. but not limited to ordering ingredients required for food preparation, formulating and updating standardised recipes and menus and managing food waste).
    • Identify and communicate inventory requirements to the inventory team leader. 
    • Conduct weekly and monthly stock take and provide report for Head Chef consolidation. 
    • Participate in the continuous improvement process to maintain the quality of food standards including consistency and presentation.
    • Supervise compliance adherence to food safety and hygiene standards, Quality management system (ISO 22000, 9001) and Occupational Health Safety & Environment (OHS&E) in accordance with relevant standards and legislations. 
    • Report equipment malfunctions to the relevant parties. 
    • Engage positively with stakeholders and customers (including handling customers’ complaints and compliments).
    • Willingly address any gaps in own performance of tasks and activities against the required standard.
    • Manage the performance and development of team members.

    Job requirements

    To be considered for this position, candidates must be in possession of:

    • a Diploma (NQF5) in Hospitality Management or an equivalent qualification; 
    • five to seven years’ experience in a culinary, restaurant or hotel and catering environment;
    • hospitality services utensils/tools/equipment usage knowledge and skill;
    • hospitality services stock and inventory management knowledge and skill; and
    • hospitality services reporting knowledge and skill. 

    Method of Application

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