HEINEKEN - the world's most international brewer. It is the leading developer and marketer of premium beer and cider brands. Led by the Heineken® brand, the Group has a portfolio of more than 300 international, regional, local and speciality beers and ciders. We are committed to innovation, long-term brand investment, disciplined sales execution and focused...
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Duration of Programme: A 18-month period comprising of
- Exposure to supply chain support functions with an emphasis Processing
- Improvement projects and workplace exposure
- Stand in periods for specific job roles
- The business value-chain and core business fundamentals
Structure:
- An intensive overview of Supply Chain function streams gaining exposure in the dynamic Processing stream and challenging projects.
- Graduates are developed and coached by technical experts in their respective fields.
- A learning journey linked to an Action Learning Project with specific business deliverables.
Minimum Requirements:
- Tertiary qualification (Degree/BTech) in of the following fields: Chemical Engineering
- South African citizen
- Good tertiary academic results
- Computer Literate
- Have the potential to make a positive impact in a challenging environment.
- Highly motivated & strong leadership capabilities
- The person should have a strong performance record that can be verified from past tasks and assignments
- Be able to effectively interact with persons of diverse backgrounds and education levels.
- Have good analytical and problem resolving capabilities.
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Key Responsibilities
- System support for calls logged in line with procedures and Service Level Agreements.
- Identify and report recurring system problems.
- Develop and maintain supporting training documentation.
- Assess training needs in liaison with business units.
- Facilitate end-user training with relevant training department.
- The Support Analyst will be responsible for super-user support in the various production sites systems, including the various SAP Modules and third-party integration systems.
- Maintaining close business relationships with the planners, engineering team, production personnel, and specifically key users in the various sites and departments.
Broad understanding of the solution components and integration with an emphasis on:
- Planning
- SAP Process Orders environment
- Inbound & Outbound process
- Engineering [Plant Maintenance]
- Stock movements
- Assisting with support between SAP & Third-party integration systems.
- Identify and report recurring system problems.
- Develop effective manager and peer working relations.
- Take responsibility of own performance goals and personal growth.
- Culture Shaping Survey IDP in place.
- Managing your career (EPMS Scorecard, IDP and Career Plan in place)
- Drive own development to ensure knowledge and skills remain current.
Education and Experience:
- Relevant information systems qualification
- Very good business knowledge in the areas supported by production and quality systems.
- Proven IT Technical skills: Minimum of 5 years’ support experience of which 3 years must be in Production or Quality management environment.
- Solid understanding of Information Systems and Technology management.
- Exposure to system integration would be advantageous.
- Very good analytical skills.
- Excellent written and oral communication skills.
- Strong administrative ability with high attention to detail.
- Goal orientated team player.
- Ability to work under pressure.
- Valid driver’s license.
- Ability for after-hour user support and willingness to travel for project roll outs.
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Key Responsibilities:
- Control execution of various winemaking tasks and responsibilities.
- Assist with disciplinary actions.
- Promote quality conscientiousness regarding all cellar activities.
Co-responsible for the following:
- control of daily winemaking activities.
- correct intake of grapes and pressing activities during harvesting season.
- appliance of the best work standards from grape intake to pre-bottling, to ensure the production of the highest quality wines possible.
- monthly stock take.
- correct daily wine transfers.
- monthly stock take.
- correct daily wine transfers.
- control of wine losses and waste.
- wine blending activities.
- various wine preparation activities.
- supply wine to the bottling line in time and according with product specification.
- all cellar and harvest admin.
- cellar hygiene.
- maintaining and application of safety procedures.
- Control the optimum use of cellar equipment and facilities.
- Control the working condition of all winemaking machinery.
- Report all machinery failures and breakdowns.
- Co-responsible for maintaining and application of safety procedures.
- Promote safety conscientiousness.
- Conduct Regular safety inspections in the cellar.
- Report immediately any hazardous safety aspects to the winemakers.
- Implement and come up with ne wsuggestions and actions to improve the safety of the cellar activities.
- Attend wine tastings and various wine shows.
- Perform required wine marketing activities.
- Responsible for food safety performed as described in the food safety team member appointment letter (must still be appointed).
- Actively be involved in Food Defense constantly being on the lookout for suspicious behavior.
- Assist with the coordination and execution of annual audits and certifications, including IPW, and other relevant industry standards.
- Support the administration of harvest temporary contracts and related documentation.
- Participate and coordinate monthly sensory evaluations to monitor and maintain wine quality.
- Ensure accurate and timely submission of timesheets and contribute to monthly ICC (Internal Compliance Checks).
- Assist with SAWIS reporting and compliance, ensuring all data is accurately captured and submitted according to regulatory timelines.
- Follow Organization’s policies and procedures and identify opportunities for continuous improvement.
Education & Experience:
- A relevant BSc Degree or Elsenburg Diploma.
- Minimum 5 years of Cellar experience.
- People management experience.
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Key Responsibilites:
- Active involvement in management of all aspects of the J.C. Le Roux Tasting Room guest experience and service excellence.
- Conduct tastings, tours, and presentations on Sparkling Wine Tastings.
- Active involvement in the promotion and sales of destination offerings, experiences, and products.
- Assist the Operations Manager in the implementation of functions and events.
- Collaborate with Brand Marketing to assist in the creation of a consolidated 12 to 18-month Brand Home business plan.
- Implement the Integrated Brand home consumer engagement plan and activation strategies to achieve consumer engagement and to create memorable experiences.
- Support management through active involvement in the development of new revenue streams to optimize profit.
- Assist to reach awareness, sales, and visitor scores.
- Drive database and wine club sign-ups.
- Assist with the management of brand home ongoing and annual maintenance and gardens - ensure the exterior and interior is set up correctly and maintained to enhance guest experience.
- Assist with Brand Home external and internal health & safety audit compliance.
- Assist to initiate, motivate, and manage brand home interior and exterior upgrades.
- Assist the Operations Manager and Destination Manager in the implementation of quality systems procedures.
- Drive efficiencies and maintain operational excellence.
- Ensure effective stock and cash handling and minimizing losses.
- Involved in daily banking and cash floats.
- Responsible for general administration, procurement, and assist with budgeting.
- Assist with the management of the brand home stock of products, souvenirs and all items needed to offer all the brand home activities.
- Responsible for the training of the temporary staff.
- Assist to ensure effective brand home staff communication and positive motivation levels.
- Manage the Shopify and Online Sales account.
- Manage the Orders @ email account.
- Conducting all stock takes timeously.
- Management the office rosters as per the business needs.
- Responsible for all IT related duties
Education & Experience:
- A relevant and recognized hospitality qualification in hospitality, tourism, or event coordination
- CWA (Cape Wine Academy) Certificate will be advantageous.
- Experience in the wine industry will be an advantage.
- Understanding of, and experience in the hospitality and events industry, preferably in a premium wine environment.
- Proven sales experience will be an advantage.
- Ability to work independently and cope under pressure.
- Proven administrative experience including strong literacy and numeric ability.
- Strong organizational skills. Experience managing multiple priorities and changing environment.
- Proven track record of delivering results against defined targets.
- Exceptional customer service and sales aptitude.
- Ability to work independently and creatively, pre-empting, and problem-solving issues as needed.
- Possess excellent communication skills, friendly, approachable, and professional when dealing with visitors and staff in person, over the phone, or in writing.
- Willing to work on weekends or public holidays and overtime when required.
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Key Responsibilites:
Identification of growth opportunities
- Define and prioritize growth opportunities for brand / category based on deep-dive into demand space, occasions, PPA, region, consumer target, market trends and competitors weaknesses.
- Consumer Behaviour Forecasting: Analyse changes in consumer behavior and preferences, adjusting strategies to maintain relevance. Ensuring all strategies are rooted in category, consumer and shopper insight and complemented by a solid understanding of demand spaces, consumer needs, emerging underserved consumer groups like GenZ and females, and category white spaces with CMI.
- Identify growth opportunities and develop clear trade marketing and sales guidelines for ‘maintain’ brands within the category.
Innovation Pipeline Development:
- Innovation Culture: Foster a culture of innovation within the marketing team, encouraging creative thinking and experimentation with new marketing and innovation ideas.
- Innovation Opportunities: Identify and pursue opportunities for new products, packs, formats, beyond the bottle and consumer experience innovations ideas. Developing 5 Year Innovation Pipelines that will be margin enhancing by working closely with cross functional teams and the regional Innovation Hub.
- Product Development: Lead the ideation and manage the innovation development process and guardrails, concepts, design, implementation, PIPO management, and execution of the identified projects through Stage Gate process, supported by the SC Project Management Teams.
Research and Commercialisation of Innovation:
- Consumer Research: Conduct robust testing in collaboration with the CMI team to validate new concepts with consumer, customer, and shopper insights. Including qualitative, quantitative, conjoint elasticity, and shopper studies to assess volumetric impact of initiatives on total business incremental growth.
- Commercialisation of Innovation Projects: Costing analysis of liquid and pack COGS, and production costs and overheads with Finance and RMG stakeholders to optimize margin accretion of all innovation projects.
TTL Campaigns, Trade Marketing, and Shopper Strategies:
- TTL Campaign: Support all campaigns related to innovation and pack launches.
- Trade Marketing and Shopper Strategies: Co-creation of trade marketing strategies using shopper market research to understand consumer behavior and preferences across channels. Collaborate on playbook guardrails with trade marketing for segmentation strategies, visibility, promotions, and activations.
RMG Commercial Capability: Pricing, Mix, and PPA
- Commercial Capability: Support price positioning guidelines for sustainable revenue growth and profitability across the portfolio in partnership with RMG. Monitor market trends, competitor pricing, and consumer and customer behaviour to adjust pricing strategy accordingly.
- Mix and Margin Management: Analyse product mix and margin performance to identify areas for improvement ensuring a full value chain and total P&L assessment of pack, product, and category mix.
- Pack and Price Marketing: Assess competitor landscape pack value curves and pricing gaps for new profit pools to optimize and develop new pack and format launches at magic price points.
Promotional Effectiveness and Performance Analysis
- Promotional Effectiveness: Evaluate promotional activities and campaign effectiveness in driving volume, revenue, and profitability return on investment.
- Performance Analysis and Metrics: Conduct regular performance analysis to measure the effectiveness of revenue management, brand, and trade marketing initiatives. Establish and monitor key KPIs vs business plan including volume, revenue, GP, listings, ranging, weighted and numeric distribution, promotion, rate of sale, open orders, stock on hand, expiry and write off risks.
Operational Management:
- Cross Functional Collaboration: Engage with internal and external stakeholders to gather insights and foster partnerships that support growth and innovation: including RMG, finance, sales, trade marketing, legal, supply chain, the Innovation Hub, and external agencies and partners, to align innovation, growth and revenue management strategies with overall business goals. Work closely with brand and trade marketing to ensure successful execution of growth and innovation initiatives.
Presentations:
- Develop presentations for MT, Global visitors and other stakeholder engagement.
Education and Experience:
- A relevant and recognized Bachelor’s, Masters or Post-Graduate qualification in Commerce, Marketing, Economics, Business Science or related field. Advanced degree preferred.
- 8+ years of experience in growth strategy, innovation management, or a similar role within the alcohol industry.
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Key Performance Areas would include, but are not limited to:
- Offloading of bulk products
- Execution of fermentation related tasks
- Product transfers
- Apply strict and accurate loss control
- Taking up of tanks for stock reconciliations
- Operation of the press and Amarula pot-still
- Sample preparations for organoleptic assessment
- Execution of daily tasks and activities to achieve departmental targets
- Ensure daily tasks are done in accordance with correct company procedures and work instructions
- Responsible for 5s activities
- Loading of bulk products
- Effective cleaning of bulk products
- Accurate and effective record keeping
- Execution of basic maintenance task
- Taking routine and non-routine samples
- Active participation in Problem Solving
- Active participation in mini business meetings
- Assist in monthly bulk stock take process
The successful candidate must have the following experience/skills:
- Minimum Grade 12
- Working experience in a Cellar environment will be advantageous
- Ability to work under pressure
- Team player with good communication skills
- Knowledge of safety procedures and housekeeping standards will be advantageous
- Willing and able to work extended hours(overtime) as and/or when required
- Active participation in E2 activities
go to method of application »
Duration of Programme: A 18-month period comprising of
- Exposure to supply chain support functions with an emphasis Planning
- Improvement projects and workplace exposure
- Stand in periods for specific job roles
- The business value-chain and core business fundamentals
Structure:
- An intensive overview of Supply Chain function streams gaining exposure in the dynamic manufacturing environment, gaining exposure in challenging and exciting projects.
- Graduates are developed and coached by technical experts in their respective fields.
- A learning journey linked to an Action Learning Project with specific business deliverables.
Minimum Requirements:
- Tertiary qualification (Degree/BTech) in the following fields: BSC Engineering
- South African citizen
- Good tertiary academic results
- Computer Literate
- Have the potential to make a positive impact in a challenging environment.
- Strong leadership capabilities
- The person should have a strong performance record that can be verified from past tasks and assignments
- Be able to effectively interact with persons of diverse backgrounds and education levels.
- Have good analytical and problem resolving capabilities.
go to method of application »
Duration of Programme: A 18-month period comprising of
- Exposure to supply chain support functions with an emphasis Planning
- Improvement projects and workplace exposure
- Stand in periods for specific job roles
- The business value-chain and core business fundamentals
Structure:
- An intensive overview of Supply Chain function streams gaining exposure in the dynamic manufacturing environment, gaining exposure in challenging and exciting projects.
- Graduates are developed and coached by technical experts in their respective fields.
- A learning journey linked to an Action Learning Project with specific business deliverables.
Minimum Requirements:
- Tertiary qualification (Degree/BTech) in the following fields: BSC Engineering
- South African citizen
- Good tertiary academic results
- Computer Literate
- Have the potential to make a positive impact in a challenging environment.
- Strong leadership capabilities
- The person should have a strong performance record that can be verified from past tasks and assignments
- Be able to effectively interact with persons of diverse backgrounds and education levels.
- Have good analytical and problem resolving capabilities.
go to method of application »
Duration of Programme: A 18-month period comprising of
- Exposure to supply chain support functions with an emphasis Processing
- Improvement projects and workplace exposure
- Stand in periods for specific job roles
- The business value-chain and core business fundamentals
Structure:
- An intensive overview of Supply Chain function streams gaining exposure in the dynamic Processing stream and challenging projects.
- Graduates are developed and coached by technical experts in their respective fields.
- A learning journey linked to an Action Learning Project with specific business deliverables.
Minimum Requirements:
- Tertiary qualification (Degree/BTech) in of the following fields: Chemical Engineering
- South African citizen
- Good tertiary academic results
- Computer Literate
- Have the potential to make a positive impact in a challenging environment.
- Highly motivated & strong leadership capabilities
- The person should have a strong performance record that can be verified from past tasks and assignments
- Be able to effectively interact with persons of diverse backgrounds and education levels.
- Have good analytical and problem resolving capabilities.
go to method of application »
Key Performance Areas would include, but are not limited to:
- General Cellar activities
- Physical loading and offloading of bulk spirits on site
- Physical blending of all overproof spirits
- Sample drawing of products
- Transfer of spirits and blended products
- Transfer of bulk components for blending
- Dispatch of overproof spirits to bottling sites
- Actively participate in monthly stock take
- Preparing of samples for testing and/ or organoleptic assessment
- Execution of daily tasks and activities to achieve departmental targets
- Compliance with the OHS Act standards
- Effective recordkeeping
- Taking up of tanks
- Maintain cellar hygiene standards
- Drawing and testing of production tank samples
- Apply strict and accurate loss control
- Actively participate in all TPM activities
- Actively participate in effective problem solving
The successful candidate must have the following qualifications, experience/skills and attributes:
- Minimum Grade 12 or equivalent
- Working experience in a Cellar environment will be advantageous
- Physically healthy and strong to cope with the physical demands of the position as well as the ability to work at heights
- Ability to work effectively under pressure with minimal supervision
- Knowledge of safety procedures and housekeeping standards
- Willing and able to work extended hours (overtime) when required
- Punctuality and attendance reliability
go to method of application »
Key Performance Areas would include, but are not limited to:
- General Cellar activities
- Physical loading and offloading of bulk spirits on site
- Physical blending of all overproof spirits
- Sample drawing of products
- Transfer of spirits and blended products
- Transfer of bulk components for blending
- Dispatch of overproof spirits to bottling sites
- Actively participate in monthly stock take
- Preparing of samples for testing and/ or organoleptic assessment
- Execution of daily tasks and activities to achieve departmental targets
- Compliance with the OHS Act standards
- Effective recordkeeping
- Taking up of tanks
- Maintain cellar hygiene standards
- Drawing and testing of production tank samples
- Apply strict and accurate loss control
- Actively participate in all TPM activities
- Actively participate in effective problem solving
The successful candidate must have the following qualifications, experience/skills and attributes:
- Minimum Grade 12 or equivalent
- Working experience in a Cellar environment will be advantageous
- Physically healthy and strong to cope with the physical demands of the position as well as the ability to work at heights
- Ability to work effectively under pressure with minimal supervision
- Knowledge of safety procedures and housekeeping standards
- Willing and able to work extended hours (overtime) when required
- Punctuality and attendance reliability
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KEY RESULT AREAS
- Conduct and manage asset verification for all coolers and draught equipment, ensuring accurate records of asset locations, conditions, and utilization.
- Maintain and update records of coolers and draught equipment, including deployment, maintenance, and decommissioning.
- Assist with contract administration, tracking agreements related to equipment leasing, repairs, and service providers.
- Coordinate and schedule maintenance and servicing of coolers and draught systems.
- Compile reports and presentations on asset utilization, performance, and costs.
- Manage spare parts and consumables inventory to support operational needs.
- Handle general queries related to Coolers and Draught Equipment Asset Management and ensure timely resolution.
- Reconcile regional asset utilization reports and submit summaries.
- Assist in organizing team meetings, training sessions, and performance reviews related to asset management.
- Coordinate travel and accommodation arrangements for technicians and asset deployment teams.
- Support budget tracking for asset-related expenses, repairs, and new equipment procurement.
- Assist with the allocation and deployment of new coolers and draught systems across various outlets.
- Ensure compliance with service-level agreements (SLAs) for maintenance and repairs.
EDUCATIONAL QUALIFICATIONS
- Degree/Diploma in Commerce, Marketing or Business Administration
PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES
- 5 years' experience within FMCG.
- In Trade Execution Background.
- Demonstrated experience in a similar role.
- Proven experience in sales reporting and planning.
- The ability to build relationships with a variety of business stakeholders to effectively manage work output required.
- Excellent business presentation skills and high attention to detail and enjoy working as part of a team.
- Advanced Microsoft Office skills, including Excel.
- High level of communication skills, both verbal and written.
- Excellent time management skills and ability to multi-task and prioritise work.
- A mindset of innovation and a passion for continuous improvement.
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Key Responsibilities:
- Maintaining and developing relationships with existing and new customers.
- Achieve monthly sales targets through new business and upselling current customers.
- Use data to inform customers’ understanding of which products can help them reach their goals and how to achieve this.
- Identify and pursue new business opportunities and maintain a healthy pipeline for future deals.
- Present products to customers in a professional and knowledgeable manner
- Conducting market research to keep up to date with industry trends and competitor activity.
- Build and maintain a strong brand image.
- Communicate and collaborate with other members of the sales and marketing team.
- Drive and maintain Accessibility, Affordability, Availability and Activation
- Run price driven promotions.
- Maintain call strike rate in accordance with targets.
- Share and implement new ideas regarding sales and improving effectiveness of the sales teams and/ or the effectiveness of marketing activities.
- Take responsibility for personal improvement and skills development.
- Follow Heineken Beverages’ policies and procedures and identify opportunities for continuous improvement.
Job Requirements:
- A bachelor's degree/Diploma in Sales, Marketing, or a related field is preferred. Relevant industry training and certifications are an advantage.
- A minimum of 3 years of sales experience
- Relevant experience within the Alcoholic Beverage or broader FMCG industry would be preferable.
- Proven track record of meeting or exceeding sales targets
- Numerical and business acumen experience
- High levels of energy, persistence, drive as well as a sense of urgency.
- The ability to work optimally in a high performance and competitive environment.
- Ability to plan realistically and take action to deliver on time.
- Excellent negotiating skills to gain commitment to solutions by using your influencing and networking skills.
- Have a passion for customer service by making clients and their needs a primary focus.
- Strong analytical and problem-solving skills.
- High versatility to adapt to changing environment.
- Ability to effectively manage customer relationships.
- Ability to communicate effectively across all levels.
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Key Responsibilities:
- Assist with sampling grapes and must for laboratory analysis.
- Perform routine chemical and microbiological tests under supervision (e.g., Brix, acidity, pH, temperature).
- Record and maintain accurate lab data and production logs.
- Support the lab team in monitoring fermentation and other production processes.
- Maintain cleanliness and organization of lab equipment and workspaces.
- Assist with quality control checks during harvest.
- Follow safety and hygiene protocols at all times
Education & Experience:
- Matric or Certificate/Diploma in Viticulture, Enology, Food Science or related field.
- Knowledge of wine production or laboratory work is an advantage.
- Strong attention to detail and accuracy.
- Ability to work in a fast-paced, seasonal environment.
- Good physical stamina, as some manual tasks may be required.
- Strong organizational and record-keeping skills.
- Own reliable transport
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Key Responsibilities:
- Strategic Communication Planning: Develop and implement comprehensive communication strategies that align with business objectives over a 3 year time horizon aligned to brand demand space.
- Content Creation: Oversee the creation, distribution, and maintenance of marketing materials, including brochures, press releases, website content, and social media posts.
- Creativity: Elevate standards on creativity, for more impact in the campaigns.
- Brand Management: Ensure consistent brand messaging across all communication channels and maintain a strong brand image. Be the guardian of the BIAB positioning
- Media Relations: Coordinate with public relations and media representatives to deliver marketing messages and manage media inquiries.
- Campaign Management: Plan and execute marketing campaigns, including product launches, events, and promotional activities.
- Performance Analysis: Monitor and evaluate the performance of communication programs and campaigns, providing insights and recommendations for improvement.
- Collaboration: Work closely with cross-functional teams, including sales, product development, and creative departments, to ensure cohesive marketing efforts.
- Implementation: Lead execution of multiple projects on the brand calendar, develop brand ideas into multi-platform assets and co-develop
- Budget Management: Manage the marketing communications budget and allocate resources effectively.
Education & Experience:
- A relevant and recognized Bachelor’s, Masters or Post-Graduate qualification in Commercial/Marketing
- 8+ years of experience in marketing communications, preferably in the alcohol or beverage industry.
- Strong understanding of marketing communication principles and best practices.
- Excellent written and verbal communication skills.
- Proven track record of managing successful marketing campaigns.
- Proficiency in digital marketing tools and platforms.
- Experience with social media management and content creation.
- Knowledge of the alcohol industry and its regulatory environment.
- Strong project management and organizational skills.
- Demonstrated experience developing a Big Brand Idea and executing it 360 in a Regional/Global Role. Ability to build a team of teams and demonstrate balance between global Vs local requirements.
- Strong agency management from brief to execution. Able to ensure that creativity thrives through a complex set of stakeholders.
Method of Application
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