Hot New Jobs at The Capital Hotels, Apartments & Resorts

Description

• You will be responsible for responding to communications from guests, travel agents, groups and referral networks concerning Reservations queries arriving by mail, telephone, fax, or through a central reservation system. You will be responsible for coordinating all reservations, creating and maintaining reservation records, preparing and sending invoices and confirmation and promptly process any cancellations and modifications. Follow up on enquiries and getting payment.

 Minimum Requirements:

• Martic
• Hospitality Management Qualification or similar
• At least 2 years’ experience as a Reservationist, preferably for multi-property sites
• Excellent Computer Literacy Skills with MSOffice and a typing speed of at least 60 wpm
• Experience in preparing quotes, letters of confirmations etc
• Experience on a recognised Hotel Property Management System
• Advanced Computer Literacy skills with a working knowledge of MS Office
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Great attention to detail and sound financial acumen
• Presentable and well spoken
• Self Motivated
• Presentable and well spoken
• Excellent telephone manner
• Team Player
• Ability to work shifts, weekends and overtime
• Prepared to work shifts at hotel level as and when required

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Description:

• The F&B Operations Manager is responsible for the smooth running of the F&B offering. You will have the responsibility to develop, innovate and deliver a product mix which is quality driven whilst maintaining aggressive financial returns. This will be driven by ensuring that all working methods are reviewed and best practice is achieved so we in turn can grow our business whilst delivering excellent guest service.

Minimum Requirements:

• Matric
• Hotel management diploma or equivalent
• Proven Food and Beverage management experience within a 4/5-star hotel (4 years+)
• Previous Restaurant Manager experience (4 years +)
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Ability to work as part of a team, as well as independently
• Huge emphasis on staff training and development
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

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Description:

• The Barman is responsible for accurately mixing and serving alcoholic, non-alcoholic and coffee products to guests and service staff in a friendly, fast and efficient manner. The position is primarily concerned with two main functional activities:  front of house and stock.

Minimum Requirements:

• Matric
• 1 – 2 Year Barman experience
• Good all round bar skills including being able to make cocktails and specialised drinks
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Well versed in an HMS system (Protel advantageous)
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills