Internships at Publicis Groupe

KEY RESPONSIBILITIES

• As a junior creative you will work with our passionate, multi-talented studio delivering on exceptional, integrated concepts and designs to exceed client briefs and expectations.
• As a Junior Art Director, you can expect to be craft-led and platform neutral conceptual thinkers, in particular having an understanding of all major social platforms. You should have a desire to transform companies by creating beautiful, intuitive, and human-centred products and experiences.
• You will be tuned into all aspects of South African popular culture and the platforms and media it plays in, as well as have a strong point of view on what it takes to win in this space.

Responsibilities

Duties include, but not limited to:

• Be up to date with digital platforms
• Manage your creative process on projects
• Work with other disciplines (Strategists, Developers, Media, Accounts, etc.)
• Be a champion for digital innovation on every project you touch
• Participate in pitches for new business
• Define or apply the aesthetic of overall campaigns
• Manage multiple projects simultaneously
• Generate ideas and sell them into clients or other members of the team
• Mock up creative ideas
• Design across multiple channels
• Consistently produce creative elements against a deliverables list
• Participate in brainstorms & conceptualisation
• Lead the craft & design of your idea
• Compile presentations for clients and learn to present
• Attend client briefings & be prepared to present to clients

Qualifications

• Operational KPI’S
• Tertiary qualification in Art Direction / Graphic Design
• Must have a minimum of 1 year experience.
• Conceptual and design skills
• Proficient in MS Office (i.e. Word / PowerPoint etc.)
• Knowledge of and experience in Adobe Creative Suite applications 
• Good communication & presentation skills
• Good multi-tasking skills (ability to work on more than one brief at any given time)
• Great time management
• Ability to work under pressure & meet tight deadlines
• Adopt problem solving skills
• Strong communication skills with ability to provide rationales for creative choices made
• Adequate presentation skills
• Working knowledge of existing and emerging technologies & platforms
• A strong understanding of best practice interaction and visual design principles
• Able to work with team members

Working knowledge of these tools:

• Illustrator
• Photoshop
• Indesign
• KeyNote / PowerPoint

BUSINESS KPI’s

• Must be able to work on one sizable and two small size project at any one time with oversight.
• Have the ability to attend every review on a project with 3 new ideas.

THE PERSON

• Team player with the ability to work independently 
• Ability to work well in a highly pressurized, fast-paced environment
• Curious, imaginative creative mind with a passion for everything advertising related
• Meticulous with attention to detail
• Proactive - a “can do” attitude and willing to go the extra mile
• Accountable
• Solution and deadline driven

Other:

• Flexible to work beyond normal office hours (overtime - if and when required)
• Able to work on alcohol brands (if and when required)

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JOB PURPOSE

• Digitas is seeking a curious, analytical, and commercially minded Strategic Data Intern to support both the Strategy and Data teams. This role is ideal for a recent graduate or final-year student with a background in Strategic Marketing, Brand Strategy, Business Science, Economics, Consumer Insights, Data Analytics, Statistics, or a related field.
• The successful candidate will help transform data into meaningful insights that inform communication strategies, customer experience design, campaign planning, and business growth. This role offers a unique opportunity to work at the intersection of strategy, creativity, technology, and data.

Responsibilities

What you’ll do everyday

Strategic Support

• Assist in developing customer, brand, and communication strategies.
• Support market, category, competitor, and audience research.
• Help uncover consumer trends and cultural insights.
• Participate in strategic brainstorming and planning sessions.
• Assist in developing presentations, strategic frameworks, and client recommendations.

Data & Insights

• Analyze campaign, audience, customer, and performance data.
• Identify key trends, patterns, and actionable insights.
• Support reporting across digital, social, CRM, and media campaigns.
• Assist with data visualization and dashboard creation.
• Translate complex data into clear business recommendations.

Research & Analytics

• Gather quantitative and qualitative research from multiple sources.
• Monitor social, digital, and consumer behaviour trends.
• Conduct audience segmentation and customer profiling exercises.
• Support measurement frameworks and campaign effectiveness analysis.

Collaboration

• Work closely with Strategy, Creative, Media, Technology, and Client Service teams.
• Contribute insights that improve campaign performance and customer experience.
• Support the development of data-driven storytelling and strategic recommendations.

Qualifications

Degree or Diploma in:

• Strategic Marketing
• Business Science
• Marketing Management
• Economics
• Behavioural Science
• Statistics
• Data Analytics
• Mathematics
• Information Systems
• Commerce
• Or a related field

SKILLS & COMPETENCIES
Strategic Skills

• Strong critical thinking and problem-solving ability.
• Natural curiosity about consumer behaviour and brands.
• Ability to connect business challenges to strategic opportunities.
• Understanding of marketing, advertising, digital ecosystems, and customer journeys.

Data Skills

• Strong numerical and analytical skills.
• Ability to interpret and synthesize data into meaningful insights.
• Comfortable working with spreadsheets and data sets.
• Knowledge of data visualization and reporting principles.

Technical Skills (Advantageous)

• Excel or Google Sheets
• Power BI or Tableau
• Google Analytics 4 (GA4)
• Looker Studio
• SQL (basic)
• Social listening and analytics platforms
• CRM and customer data platforms

KEY BEHAVIOURAL ATTRIBUTES

• Passionate about data-driven decision making.
• Interest in brands, advertising, technology, and consumer behaviour.
• Detail-oriented with strong organizational skills.
• Comfortable presenting findings and recommendations.
• Eager to learn and grow in a fast-paced agency environment.
• Strong communication and storytelling ability.
• Collaborative team player.

WHAT YOU’LL GAIN

• Hands-on experience within one of South Africa's leading digital agencies.
• Exposure to strategic planning, consumer insight development, and data analytics.
• Mentorship from experienced strategists and data specialists.
• Experience working on renowned local and global brands.
• Practical exposure to customer experience (CX), CRM, media, and digital transformation projects.
• Development of skills in research, analytics, strategic thinking, and storytelling.

WORKING KNOWLEDGE OF

• Microsoft Word

Ideal Candidate Profile

• This role would suit a graduate who enjoys both understanding people and interpreting data. They are equally excited by consumer research, behavioural insights, brand strategy, analytics, and using data to solve business problems. They possess the curiosity of a strategist and the analytical mindset of a data professional.

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JOB PURPOSE

• Digitas is looking for a highly organized, proactive, and detail-oriented Project Manager Intern to support the delivery of digital marketing, technology, and creative projects. This internship offers hands-on exposure to integrated campaign delivery, digital production, client service, and cross-functional collaboration within a leading digital agency environment.
• The successful candidate will assist project managers in coordinating resources, tracking deliverables, managing timelines, and ensuring projects are delivered efficiently and to a high standard.

Responsibilities

What you’ll do everyday

Project Coordination

• Support project managers in the planning and execution of digital, social media, website, CRM, and campaign projects.
• Help coordinate project timelines, schedules, and deliverables.
• Track project progress and highlight risks or delays.
• Ensure project documentation is updated and maintained.

Resource Management

• Assist in scheduling internal teams including Strategy, Creative, Media, Data, Technology, and Client Service.
• Monitor workloads and support with resource allocation.
• Coordinate project status updates across teams.

Stakeholder Communication

• Attend project meetings and capture key actions and next steps.
• Distribute meeting notes and follow up on outstanding tasks.
• Act as a liaison between project teams to ensure alignment on priorities and deadlines.

Administration & Reporting

• Maintain project trackers, timelines, and project management tools.
• Update budgets, timelines, and status reports where required.
• Assist with project reporting and post-campaign reviews.
• Ensure all project files and assets are correctly stored and accessible.

Process & Quality Assurance

• Support quality control checks before project delivery.
• Ensure projects follow agency processes and workflows.
• Help identify opportunities to improve project efficiency and effectiveness.

Qualifications

Relevant Diploma or Degree in:

• Marketing
• Business Management
• Project Management
• Communications
• Digital Media
• Advertising
• Commerce
• Or a related field

SKILLS & COMPETENCIES

• Strong organizational and time-management skills.
• Excellent attention to detail.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Teams).
• Comfortable working in a fast-paced agency environment.
• Problem-solving mindset and willingness to learn.
• Ability to work collaboratively across multiple teams.

KEY BEHAVIOURAL ATTRIBUTES

• Curious and eager to learn.
• Highly organized and dependable.
• Proactive and solution-oriented.
• Strong team player.
• Adaptable and resilient under pressure.
• Passionate about digital marketing and innovation.

WHAT YOU’LL GAIN

• Exposure to leading brands and digital campaigns.
• Experience working within a globally recognized agency network.
• Mentorship from experienced project and client service professionals.
• Practical experience in project management methodologies and agency operations.
• Opportunity to develop skills in digital delivery, stakeholder management, and resource planning.

WORKING KNOWLEDGE OF

• Microsoft Word
   

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JOB PURPOSE

• The Traffic Intern supports the Traffic Manager and agency teams by assisting with the coordination, scheduling, and tracking of projects across creative, strategy, client service, production, and digital teams. This role is responsible for ensuring work is allocated efficiently, deadlines are monitored, and project workflows run smoothly.

Responsibilities

What you’ll do everyday

Project Coordination

• Assist with scheduling and allocating work across agency departments.
• Monitor workflow, project timelines, and delivery deadlines.
• Update project management and traffic management systems.
• Ensure briefs, assets, and project information are shared with relevant teams.

Resource Management

• Support the Traffic Manager with managing team capacity and workloads.
• Track resource availability and flag potential scheduling conflicts.
• Help maintain accurate project status reports and workload trackers.

Communication

• Liaise with account management, creative, production, strategy, and digital teams regarding project progress.
• Follow up on outstanding deliverables and impending deadlines.
• Escalate delays, risks, and bottlenecks to the Traffic Manager.

Administrative Support

• Maintain project schedules, trackers, and documentation.
• Assist with preparing weekly workload and status reports.
• Ensure project records are accurate and up to date.

Qualifications

• Relevant qualification or studying towards a degree/diploma in Marketing, Communications, Business Administration, Project Management, Advertising, or a related field.
• Strong organizational and administrative skills.
• Excellent attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite, particularly Excel and Outlook.
• Eagerness to learn about agency operations, resource management, and project workflows.

COMPETENCIES

• Planning and prioritization
• Time management
• Problem-solving
• Collaboration and teamwork
• Adaptability
• Attention to detail
• Accountability

WHAT YOU’LL GAIN

• Exposure to agency operations and project management processes.
• Hands-on experience working with multidisciplinary teams.
• Understanding of resource planning and workflow management.
• Mentorship and development within a dynamic agency environment.

WORKING KNOWLEDGE OF

• Microsoft Office Suite 

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JOB PURPOSE

• The Accounts Payable & Production Coordinator Intern will provide administrative and coordination support to the Production and Finance teams, ensuring the efficient processing, tracking, and management of supplier and talent invoices. The role is responsible for maintaining invoice workflows, monitoring payment progress, supporting supplier onboarding, and assisting with talent payment administration to ensure accurate and timely supplier payments.
• This internship provides valuable exposure to production finance operations, supplier management, workflow systems, and financial administration within a fast-paced agency environment.

Responsibilities

What you’ll do everyday

RESPONSIBILITIES
Vendor Invoice Management

• Receive, review, and process supplier invoices for completeness and accuracy.
• Verify purchase order references and ensure all required supporting documentation is attached.
• Assist with validating talent payment calculations, including artist and agent payment splits, PAYE deductions, and supporting schedules.
• Upload and maintain invoice records within ReadSoft and related financial systems.
• Track invoices through the approval and payment lifecycle.
• Follow up on invoice queries and correction requests.

Workflow Monitoring & Coordination

• Monitor outstanding invoices, purchase orders, and approval queues daily.
• Proactively follow up with producers, approvers, and finance stakeholders on pending actions.
• Escalate invoices approaching payment due dates.
• Maintain tracking logs and reporting dashboards for invoice status.
• Identify and flag workflow bottlenecks that may impact payment turnaround times.

Supplier & Vendor Support

• Serve as the first point of contact for supplier payment-related queries.
• Provide suppliers with updates on invoice and payment status.
• Coordinate urgent production vendor onboarding requirements.
• Log, monitor, and resolve supplier payment escalations.
• Build and maintain positive relationships with vendors and talent agencies.

Reporting & Administration

• Prepare weekly reports detailing:
• Outstanding invoices
• Overdue invoices
• Pending approvals
• Payments due within the next 30 days
• Assist with reconciliations between purchase orders, invoices, and payment status.
• Maintain accurate filing and record-keeping of all supporting documentation.
• Support month-end administrative and reporting requirements.

Process & Production Support

• Assist producers with documentation requirements relating to talent and supplier payments.
• Ensure contracts, tax documentation, approval forms, and supporting records are complete prior to submission.
• Support continuous improvement initiatives within production finance workflows.
• Document recurring process issues and recommend improvements.
• Provide general administrative support to both Production and Accounts Payable teams.

Qualifications

• Recently completed or currently completing a Diploma or Degree in:
• Finance
• Accounting
• Business Administration
• Supply Chain Management
• Project Administration
• Commerce or a related field

Skills & Competencies

• Strong administrative and organisational skills.
• High attention to detail and accuracy.
• Strong numerical aptitude and ability to work with financial information.
• Good verbal and written communication skills.
• Ability to manage multiple tasks and follow up proactively.
• Strong problem-solving and coordination skills.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to work effectively under pressure and meet deadlines.

Advantageous

• Exposure to Accounts Payable, Finance Administration, Procurement, or Production Administration.
• Understanding of invoice processing workflows.
• Familiarity with ERP or invoice management systems such as ReadSoft, SAP, or similar platforms.
• Previous internship or work experience in an agency, media, production, or corporate environment.

Key Attributes

• Exceptional attention to detail and accuracy.
• Strong organisational and administrative abilities.
• Proactive with excellent follow-through skills.
• Comfortable working with financial information and reconciliations.
• Strong verbal and written communication skills.
• Able to build positive relationships with suppliers and internal stakeholders.
• Effective at managing multiple priorities and meeting deadlines.
• Possesses a customer-service mindset when handling supplier queries.
• Demonstrates initiative, problem-solving ability, and a willingness to learn.
• Maintains confidentiality and professionalism when dealing with financial information.

WHAT YOU’LL GAIN

• End-to-end Accounts Payable processes.
• Supplier and vendor management.
• Invoice workflow and approval management.
• Production finance administration.
• Financial reporting and reconciliation processes.
• Stakeholder and supplier relationship management.
• Agency production operations and commercial workflows.

WORKING KNOWLEDGE OF

• Microsoft Office Suite

Ideal Candidate Profile

• The ideal candidate is a highly organised, detail-oriented and proactive graduate who has a strong interest in finance administration, operations, and workflow coordination. They are comfortable working with numbers, enjoy tracking and managing processes, and have a natural ability to follow up on outstanding actions and resolve administrative issues efficiently.
• This individual thrives in a fast-paced environment, is confident engaging with both internal stakeholders and external suppliers and demonstrates a strong sense of accountability when managing critical payment and documentation processes.

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Overview

• Out of Home is where brands meet people in the real world. In this role you will keep OOH campaigns moving – making sure the right artwork reaches the right site, on time and to spec – and learn how outdoor media is planned, booked and proven. 

Responsibilities

What You Will Do 

• Coordinate artwork, material deadlines and specifications with creative agencies and media owners 
• Track campaign flighting, site lists and installation dates in the traffic schedule 
• Collect and file proof-of-flighting and compliance photos, and flag missing or incorrect sites 
• Maintain accurate campaign records and trackers across multiple clients 
• Support the team with supplier queries and campaign status updates 
• Learn OOH planning and audit tools used by the team 

Your 12-Month Learning Journey 

• Month 1 – Foundations: Connected Media bootcamp, platform certifications and pod induction 
• Months 2–4 – Rotation: short rotations across Strategy, Operations and Performance (about a week per discipline with a specialist) 
• Months 5–10 – Seat: live placement in the home team with a named mentor and defined account responsibilities 
• Months 10–12 – Absorption gate: assessment against the Connected Media JD and offer into a commercially approved role, where available 

Who We Are Looking For 

• A highly organised, deadline-driven graduate who enjoys coordination and attention to detail, and is comfortable following up with many stakeholders at once.

Qualifications

• Completed relevant tertiary qualification (3-year degree or 3-year diploma) in the field listed below 
• Basic computer literacy, including Microsoft Office (Excel in particular) 
• Good written and verbal communication skills 
• Available for a 12-month, Johannesburg-based internship from March 2027 
• A positive attitude, curiosity and a commitment to learning 
• Preferred field of study: Marketing, media, advertising, communications, operations or a related field

Nice to have 

• Interest in outdoor and digital out-of-home (DOOH) media 
• Valid driver’s licence (desirable for occasional site checks) 

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Overview

• The HR Operations Intern will provide administrative and operational support to the HR Operations team, gaining practical exposure to key HR processes across the employee lifecycle.
• The role will primarily focus on HR administration, employee onboarding and offboarding, contract documentation, employee record management, HR systems and general administrative support.
• Through structured training, guidance and hands-on experience, the intern will develop foundational HR administration skills, gain an understanding of HR processes and build practical experience in a professional HR environment.

Responsibilities

Employee Onboarding & Administration

• Assist with coordinating the onboarding process for new employees.
• Collect and check new starter documentation to ensure all required information is received.
• Assist with preparing onboarding packs, welcome slides and employment documentation.
• Support the coordination of onboarding activities and communicate with relevant stakeholders regarding outstanding requirements.
• Maintain and update onboarding trackers.
• Assist with responding to routine onboarding queries.
• Follow up on outstanding onboarding documentation and requirements.

Employee Offboarding & Administration

• Assist with the administration of employee offboarding processes.
• Support the preparation and processing of termination documentation.
• Assist with coordinating offboarding activities and communicating requirements to relevant stakeholders.
• Maintain and update offboarding trackers to monitor outstanding actions and completion.
• Assist with ensuring employee records and HR systems are updated following employee exits.
• Follow up on outstanding offboarding requirements, including the return of company assets and completion of relevant administrative processes.
• Support the filing and maintenance of employee exit documentation.

HR Systems & Employee Data Management

• Assist with capturing and updating employee information on the HR Information System (HRIS).
• Maintain accurate employee records and ensure supporting documentation is appropriately filed.
• Assist with checking employee information and identifying missing or incomplete records.
• Support general HR data administration and reporting activities.
• Learn to navigate HR systems, workflow trackers and other administrative tools.

General HR Administration

• Provide day-to-day administrative support to the HR Operations team.
• Directing queries to the relevant team members.
• Assist with preparing, organising and filing employee documentation.
• Support the administration of employee lifecycle activities.
• Assist with tracking HR requests and following up on outstanding documentation.
• Provide general administrative assistance to the wider HR team as required.

HR Compliance & Record Keeping

• Assist with maintaining complete and up-to-date employee files.
• Support periodic employee record checks and HR audit preparation.
• Ensure employee documentation is accurately captured and stored.
• Handle confidential employee information responsibly and in accordance with company policies and procedures.

Qualifications

• A completed qualification in Human Resources Management, Industrial Psychology, Business Administration or a related field.
• A strong interest in pursuing a career in Human Resources.
• Basic computer literacy and proficiency in Microsoft Office, particularly Excel, Word and Outlook.
• Good administrative and organisational skills.
• Good written and verbal communication skills.
• A willingness to learn HR systems, processes and procedures.
• Previous HR administration experience would be advantageous but is not essential.

Additional information

Key Competencies & Skills

• Attention to detail: Ability to complete administrative tasks accurately and carefully.
• Organisation: Good organisational skills and the ability to manage assigned tasks and deadlines.
• Communication: Good written and verbal communication skills.
• Confidentiality: Understands the importance of handling sensitive employee information appropriately.
• Teamwork: Willingness to support colleagues and work collaboratively.
• Willingness to learn: Demonstrates curiosity, openness to feedback and an interest in developing HR knowledge.
• Reliability: Demonstrates accountability and follows through on assigned responsibilities.

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Overview

• The Learning & Development Intern will provide administrative and coordination support to the Learning & Development function in delivering training initiatives, skills development programmes and employee learning experiences.
• The role offers practical exposure to the full learning cycle, including training administration, learner management, programme coordination, reporting and skills development compliance.
• The successful candidate will gain experience in a corporate learning environment while supporting the development of employees and emerging talent across the business.

Responsibilities

Learning & Development Administration

• Assist with the coordination and administration of internal and external training programmes.
• Maintain accurate employee training records, attendance registers and learning documentation.
• Assist with the scheduling of training sessions, including calendar invitations, venues and virtual meeting arrangements.
• Support the administration of employee study assistance and learning requests.
• Assist with the preparation of training materials, presentations and communication.

Learning Programme Coordination

• Support the coordination of internships, learnerships and other skills development programmes.
• Assist with learner onboarding, documentation collection and programme administration.
• Track learner attendance, programme progress and completion of learning activities.
• Liaise with learners, line managers, training providers and internal stakeholders regarding programme requirements.
• Assist with the coordination of learning interventions, workshops and employee development initiatives.

Reporting & Skills Development Compliance

• Assist with capturing and maintaining training data on internal learning systems.
• Support the collection and verification of training information for reporting purposes.
• Assist with the preparation of monthly learning reports and training dashboards.
• Support the administration of Skills Development Committee meetings, including agendas, minutes and supporting documentation.
• Assist with the preparation and maintenance of documentation required for WSP/ATR submissions and B-BBEE Skills Development reporting.

Employee Learning & Engagement

• Assist with the communication and promotion of learning opportunities across the organisation.
• Support the administration of online learning platforms and employee learning campaigns.
• Assist with tracking employee participation and completion of mandatory and developmental learning programmes.
• Contribute ideas to improve the employee learning experience.

General Administration

• Provide general administrative support to the Learning & Development team.
• Assist with filing, document management and maintaining accurate records.
• Perform other reasonable duties related to the Learning & Development function.

Qualifications

• Grade 12 / Matric
• A relevant qualification in Human Resources, Learning & Development, Industrial Psychology, Business Administration or a related field.
• Must meet the applicable requirements for an internship programme.
• Basic understanding of Human Resources or Learning & Development principles.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint and Outlook.
• Strong written and verbal communication skills.

Additional information

Essential Competencies

• Strong administrative and organisational skills.
• Attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• Willingness to learn and take initiative.
• Ability to work collaboratively with different stakeholders.
• Professionalism and discretion when handling confidential employee information.
• A proactive and solutions-oriented approach.

Advantageous

• Previous exposure to HR, training administration or an office environment.
• Basic knowledge of skills development legislation, SETA processes or B-BBEE.
• Experience working with Excel, learning management systems or HR systems.
• An interest in employee development, training and organisational learning.

Learning Outcomes

At the end of the internship, the successful candidate should have gained practical experience in:

• The administration and coordination of corporate learning programmes.
• The employee learning lifecycle, from training requests to reporting.
• Internship and learnership programme administration.
• Training data management and reporting.
• Skills development compliance and B-BBEE reporting processes.
• Stakeholder engagement and professional communication.
• The use of digital tools to support learning and development.

Performance Expectations

The intern will be expected to:

• Maintain accurate and up-to-date learning records.
• Complete assigned administrative tasks within agreed timelines.
• Provide reliable support to the L&D team and programme stakeholders.
• Demonstrate a willingness to learn and apply feedback.
• Uphold confidentiality and professional standards.

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Overview

• The HR Intern will provide administrative and operational support to the Human Resources function across various HR activities, including recruitment, employee onboarding, employee records management and general HR administration.
• The role provides practical exposure to the employee lifecycle and an opportunity to develop foundational HR knowledge and skills within a corporate environment.

Responsibilities

HR Administration

• Assist with maintaining and updating employee records and HR databases.
• Support the preparation and filing of HR documentation.
• Assist with the administration of employee changes, contracts and related documentation.
• Ensure employee information is accurately captured and maintained.
• Provide general administrative support to the HR team.

Recruitment & Onboarding

• Assist with recruitment administration, including scheduling interviews and communicating with candidates.
• Support the preparation of interview documentation and candidate records.
• Assist with onboarding activities, including collecting documentation and coordinating new employee orientation.
• Maintain recruitment trackers and assist with vacancy reporting.

Employee Relations & Engagement

• Assist with employee engagement initiatives and internal HR communications.
• Support the coordination of employee events and wellness activities.
• Assist with maintaining employee relations documentation and records.
• Provide administrative support for HR meetings and activities.

HR Reporting & Compliance

• Assist with compiling HR reports and maintaining HR trackers.
• Support the collection and verification of HR data.
• Assist with maintaining documentation in line with HR policies and procedures.
• Support the administration of HR processes and compliance requirements.

Qualifications

• Matric.
• A completed relevant qualification in Human Resources, Industrial Psychology, Business Administration or a related field.
• Proficiency in Microsoft Office, particularly Excel, Word and Outlook.
• Strong written and verbal communication skills.

Additional information

Competencies

• Strong administrative and organisational skills.
• Attention to detail and accuracy.
• Professionalism and confidentiality.
• Good interpersonal and communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Willingness to learn and take initiative.
• Ability to work collaboratively with different stakeholders.

Advantageous

• Previous exposure to HR administration or recruitment.
• Basic understanding of HR practices and employment legislation.
• Experience using HR systems or recruitment platforms.

Learning Outcomes

The intern will gain practical exposure to:

• HR administration and employee records management.
• Recruitment and onboarding processes.
• Employee engagement and HR operations.
• HR reporting and compliance.
• The employee lifecycle within a corporate environment.

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Overview

• The Head of eCommerce will lead the development and activation of Publicis Media Africa’s commerce strategy — connecting media, data, and technology to drive measurable sales growth for clients.
• This role is central to Publicis’ transformation toward commerce-led media, combining deep understanding of South Africa’s evolving retail ecosystem with the Groupe’s global commerce solutions such as Epsilon, APEX, and Commerce Intelligence.
• The incumbent will build scalable frameworks that unify campaigns, enhance conversion tracking, and optimize performance for GMV, ROAS, and customer lifetime value. They will also create commerce products and internal capabilities that align with global Publicis products while addressing local market challenges such as limited retailer APIs, fragmented data, and underdeveloped tracking infrastructure.

Responsibilities

Strategy & Leadership

• Define and execute Publicis Africa’s eCommerce strategy, ensuring alignment with Groupe transformation goals and client growth objectives.
• Build frameworks to bridge global commerce solutions (Epsilon, APEX, Core ID) with local execution realities in Africa.
• Partner with client leads, planning teams, and BUDs to embed commerce thinking across the client lifecycle.
• Represent Africa in Groupe eCommerce councils and share regional insights to influence global product evolution.
• Translate global tools and standards into market-relevant solutions that enhance sales conversion and tracking fidelity.

Productization & Capability Building

• Create and commercialize Publicis Africa’s Commerce Product Suite (e.g., Always-On + Pulse + Burst model).
• Localize and adapt Groupe’s global commerce media products for African markets, ensuring scalability and compliance.
• Develop internal training and certification programs to upskill media, performance, and analytics teams.
• Partner with HR and global enablement teams to institutionalize eCommerce capability frameworks across markets.

Performance & Optimization

• Lead conversion optimization programs across clients — improving attribution accuracy, pixel setup, data feed management, and tracking consistency.
• Drive measurable uplift in GMV, ROAS, CTR, and CVR through better funnel management, feed health, and creative iteration.
• Build dashboards and reporting frameworks to monitor sales funnel performance and ROI.
• Collaborate with data teams to deploy Intent-to-Purchase (ITP) and Connected ID-based targeting models.

Partnership & Market Development

• Strengthen relationships with local and global eCommerce platforms (e.g., Takealot, Makro, Amazon, Jumia, Shopify, WooCommerce).
• Build partnerships with fintech, telco, and retail data providers to enrich client data and improve identity resolution.
• Negotiate joint business plans and co-investment models with platforms to maximize campaign efficiency.
• Identify emerging African marketplaces and support clients in building marketplace readiness.

Client Collaboration & Commercial Growth

• Work closely with client teams to align eCommerce strategy with overall media, brand, and business objectives.
• Present eCommerce growth plans, quarterly reviews, and case studies to clients and agency leadership.
• Develop billing and revenue models for commerce-linked services to strengthen Publicis’ profitability.
• Build case studies that prove the business impact of connected commerce and performance media.

Qualifications

• Bachelor’s degree in Business, Marketing, or Digital Commerce; Master’s preferred.
• 8+ years’ experience in eCommerce, digital marketing, or performance media, ideally in an agency or platform environment.
• Proven success in building or scaling commerce media offerings and improving GMV, conversion rates, and ROAS.
• Strong understanding of the South African and Sub-Saharan eCommerce landscape, including local retailer integration and logistics constraints.
• Expertise in DSPs, retail media, and platform APIs (Meta, Google, TikTok, Amazon Ads, etc.).
• Data-driven mindset with familiarity in attribution, incrementality testing, and analytics tools (GA4, Looker, Power BI).
• Strong commercial acumen; capable of designing and tracking billing models tied to performance outcomes.
• Excellent leadership, communication, and collaboration skills; able to influence across multi-disciplinary teams