Job Openings at Afgri

Responsible for effective maintenance of the administrative functions of the branch.

REQUIRED MINIMUM EDUCATION/TRAINING

• Grade 12
• A relevant tertiary qualification will be an added advantage

REQUIRED MINIMUM WORK EXPERIENCE

• 3 years experience in a regional environment

KEY PERFORMANCE AREAS

• Register and Manage Insurance Claims
• Credit Note Control
• Log sheet Control for Company vehicles
• Warranty Claims Control
• Vendor master data capture and BEE-Reporting
• Service plans
• Ad hoc financial duties

TECHNICAL KNOWLEDGE/ COMPETENCIES

• Computer literacy in Excel and accounting systems
• Verbal and written communication skills
• Good administrative skills
• Financial knowledge/ strong analytical ability
• Problem solving skills

BEHAVIOURAL COMPETENCIES

• Attention to detail
• Ability to work under pressure
• High self-motivated and disciplined
• Work without supervision
• Fully bilingual
• Team player

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REQUIRED MINIMUM EDUCATION/TRAINING

• Grade 12

REQUIRED MINIMUM WORK EXPERIENCE

• 1-year experience in a direct sales environment.
• Agricultural Experience

KEY PERFORMANCE AREAS

• Ensure efficient customer service to walk-in clients at the branch.
• Ensure that customers are made aware of additional products to enhance sales.
• Monitor stock levels and ensure that stock is ordered from the supplier or procurement.
• Take receipt of stock and ensure correct counts Receive stock from receiving department and ensure correct pricing.
• Conduct stock counts on a daily, weekly and monthly basis

TECHNICAL KNOWLEDGE/ COMPETENCIES

• Good knowledge of AFGRI Retail’s product range
• Computer literacy
• Customer Service
• Policies and procedures

BEHAVIOURAL COMPETENCIES

• Good interpersonal skills
• Business acumen
• Customer awareness
• Time management
• Accountability
• Self-development
• Conceptual ability

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Responsible for fulfilling a complete sales and merchandise function of the branded product range while representing AFRIQUE Pet Food division in trade. Customer-facing interacting with customers on an ongoing basis. Interacting with customers at different touchpoints in the buying journey.

MINIMUM QUALIFICATIONS/TRAINING REQUIREMENTS

• Grade 12

MINIMUM EXPERIENCE REQUIRED

• 5 years sales experience in fast-moving consumer goods is essential.
• Previous pet food experience is an added advantage.

KEY PERFORMANCE AREAS

• Proactively engage customers and respond to customers queries and complaints regarding product, pricing, promotion, stock availability and deliveries.
• Ensure that all credits or price disputes, i.e., quotes vs invoices are investigated, and verified and feedback is communicated to the customer.
• Engage with prospective customers with clearly defined aims.
• Ensure achievement of minimum actual volume sales vs set volume budget,
• Ensure volume growth on previous years' volumes is in line with category growth.
• Continually follow up & communicate with customers and business to ensure brand and business deliver on proposition and service.
• Monitor and give feedback on all activities in the trade.
• Negotiate prices and terms of sales and service agreements.
• Plan and schedule promotional activities and activations to drive volume at the point of purchase.
• Build in-store displays utilising marketing material for added brand awareness.
• Provide training to in-store staff on products & feeding guidelines.
• Attend trade shows and industry trade functions (which are mostly scheduled on weekends).
• Collaborate with colleagues to exchange information such as selling strategies and trade information.

TECHNICAL KNOWLEDGE/COMPETENCIES

• Good English communication skills – verbal and written.
• Product knowledge
• Problem-solving skills
• Active listening skills
• Time-management skills

BEHAVIOURAL COMPETENCIES/SKILLS

• Good interpersonal skills
• Good client/customer relations
• Computer literate Stress managing skill Team Player
• Result oriented
• Precise and accurate
• Responsible and disciplined

NB: Kindly specify your preferred location, as one position is based in the Western Cape and the other position is based in the Northern Cape.

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Implement, facilitate and maintain integrated systems on-site.

REQUIRED MINIMUM EDUCATION/TRAINING

• Grade 12
• Relevant tertiary qualification in Health and Safety.
• Quality or Food Safety is an advantage

REQUIRED MINIMUM WORK EXPERIENCE

• 3 years experience in Food/Feed Manufacturing is an advantage

KEY PERFORMANCE AREAS

• Prepare for and participate in external audits.
• Conduct or participate and perform assessments of audits and surveys.
• Manage continuous improvement objectives.
• Maintain OHSE Incident Management System: CPAs, Continuous Improvement Objectives and Investigation Records. Ensure Root Cause is done correctly and the corrective and preventative actions are taken where required.
• Maintain OHSE Management System (electronic and hard copies), coordinate all function with the appointed personnel (e.g., Contractor control, legal inspections, meetings, trainings, risk assessments, fire defense, security controls, emergency preparedness, and PPE management and control).
• Timeously OHSE reporting to Risk Management

TECHNICAL KNOWLEDGE/ COMPETENCIES

• Problem-solving
• Crisis/Incident management
• Computer Literacy essential
• Production processes
• Quality , Food Safety Standards
• OHS Act

BEHAVIOURAL COMPETENCIES

• Pro-active
• Detailed orientated
• Time Management skills
• Work under pressure
• Communication skills- all levels
• Hardworking,
• Self-motivated
• Reliable and positive
• Safety cautious,
• Responsible
• Result Driven
• Organized