Job Openings at Capitec Bank

Purpose Statement

• To support with the day to day running and maintenance of portfolios by providing a central office-bound contact point for client service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions.

Experience

Minimum:

• At least 5 years, of which 1 year should have been spent in the Business Banking environment. 

• Experience in preparing and motivating Credit applications is essential

Qualifications (Minimum)

• Diploma in Commerce or Banking

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Banking or Commerce

Knowledge

Minimum:

• The features, benefits and value propositions of respective company product/service offerings. 

• General banking practices and procedures.

• Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market 

• Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. . 

• The Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 

• Administration processes and procedures pertaining to Business Banking transactions.

• Client relationship management and service principles.

Ideal:

• Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.

• Capitec/Business Bank systems and processes

Skills

• Communications Skills

• Negotiation skills

• Problem solving skills

• Analytical Skills

• Planning, organising and coordination skills

Competencies

• Deciding and Initiating Action

• Deciding and Initiating Action_Acting Decisively

• Deciding and Initiating Action_Demonstrating Initiative

• Deciding and Initiating Action_Making Accurate Judgments and Decisions

• Relating and Networking

• Relating and Networking_Creating and Maintaining Networks

• Relating and Networking_Establishing Relationships

• Relating and Networking_Interacting with People at Different Levels

• Relating and Networking_Managing Political Situations

• Persuading and Influencing

• Persuading and Influencing_Making Convincing Arguments

• Persuading and Influencing_Making a Strong Impression

• Persuading and Influencing_Negotiating Agreements

• Analysing

• Analysing_Critical Thinking

• Analysing_Evaluating and Implementing Ideas

• Analysing_Reading Effectively

• Analysing_Solving Complex Problems

• Analysing_Testing and Troubleshooting

• Analysing_Thinking Broadly

• Analysing_Using Math

• Analysing_Working with Financial Information

• Planning and Organising

• Planning and Organising_Coordinating Project Activities

• Planning and Organising_Driving Projects to Completion

• Planning and Organising_Managing Resources

• Planning and Organising_Prioritising and Organising Work

• Delivering Results and Meeting Customer Expectations

• Delivering Results and Meeting Customer Expectations_Championing Customer Needs

• Delivering Results and Meeting Customer Expectations_Delivering High Quality Work

• Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations

• Delivering Results and Meeting Customer Expectations_Serving Customers

• Adapting and Responding to Change

• Adapting and Responding to Change_Acting as a Champion for Change

• Adapting and Responding to Change_Adapting to Change

• Adapting and Responding to Change_Supporting Change

• Adapting and Responding to Change_Working with Ambiguity

• Adapting and responding to change_Working with Diverse Populations

• Coping with Pressures and Setbacks

• Coping with Pressures and Setbacks_Demonstrating Tenacity and Perseverance

• Coping with Pressures and Setbacks_Displaying Confidence and Composure

• Coping with Pressures and Setbacks_Maintaining Work-Life Balance

• Coping with Pressures and Setbacks_Managing Stress

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

To provide general recruitment and administrative and office support to the Talent Acquisition Specialist's.

Experience

• 2 – 3 years proven administration support experience in a similar environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• National Certificate in Office Management and Technology / Office Administration

• A relevant tertiary qualification in Human Resources

Knowledge

Minimum:

• Knowledge of HR/Recruitment systems, practices and procedures

Ideal:

• Recruitment administration would be advantageous

Skills

• Communications Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Planning, organising and coordination skills

• Attention to Detail

• Interpersonal & Relationship management Skills

• Problem solving skills

Competencies

• Delivering Results and Meeting Customer Expectations

• Working with People

• Planning and Organising

• Following Instructions and Procedures

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• The purpose of the data engineer is to use their database, software engineering and programming skills to that the necessary data is properly stored on the cloud platform and is available to the data scientists.

Experience

Min

• At least 2 years’ experience in programming and modelling of data

• Systems engineering and implementations experience

• Experience on the data services on a cloud platform like Azure, AWS or Google cloud

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant post graduate degree

Knowledge

 

Min:

Must have detailed knowledge of:

1. System architecture (technical design and implementation processes)

• Database analysis, design & administration

• Technical Test Plan Design

2. IT systems development processes

•   System Engineering

•   Programming

•   Application development

•   Standards and governance

3. Data modelling using:

•   Table structures

•   Store Procedures

•   SSIS Packages

•   SQL

4. Cloud Data Services:

•   Implementing data pipelines using cloud infrastructure and services

•   No-SQL experience on the cloud

•   Data engineering and integration services in a hybrid clou environment

Ideal:

Detailed knowledge of:

• Banking systems

• Agile development life cycle

• Polybase

• Python

Solid understanding of:

• Capitec Bank’s systems environment

• Capitec Bank business model

• Best practices for Quality Assurance (QA)

• SQL Server

• Azure platform

• Hadoop

Skills

• Communications Skills

• Interpersonal & Relationship management Skills

• Negotiation skills

• Influencing Skills

• Facilitation Skills

• Presentation Skills

• Analytical Skills

• Problem solving skills

• Commercial Thinking Skills

• Attention to Detail

• Planning, organising and coordination skills

• Project Management Skills (Methodolgy Specific)

Competencies

• Achieving Personal Work Goals and Objectives

• Delivering Results and Meeting Customer Expectations

• Working with People

Conditions of Employment

• Clear criminal and credit record

• Contactable via own mobile phone

• A valid driver's license and own vehicle is required

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Purpose Statement

• Responsible for planning, directing and coordinating the activities of multiple smaller projects or one larger project, to ensure that all the goals are accomplished.

Experience

Min: 

• At least 5 - 8 years’ proven experience in an administrative or related junior project management role (project / task coordination & resource capacity planning using a shared pool of resources within a similar environment)

Qualifications (Minimum)

• A relevant qualification in Project Management

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• PMI Accredited Project Management Certification

Knowledge

Min:
General knowledge of :

• Systems Development Life Cycle

• Project management methodologies

Ideal:
Knowledge of:

• Project Management systems and procedures (e.g. EPM)

• Project Management terminology and guidelines (e.g. PMBoK)

• Systems integration in an open IT system environment

• IT within the banking industry

Skills

• Communications Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Interpersonal & Relationship management Skills

• Influencing Skills

• Facilitation Skills

• Planning, organising and coordination skills

• Attention to Detail

Competencies

• Delivering Results and Meeting Customer Expectations

• Deciding and Initiating Action

• Adapting and Responding to Change

• Persuading and Influencing

• Presenting and Communicating Information

• Planning and Organising

• Following Instructions and Procedures

• Relating and Networking

Conditions of Employment

• Clear criminal and credit record

• A valid driver's license and own vehicle is required

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Purpose Statement

• Lead a team of analysts to develop and optimise pricing models for credit products and channels of Capitec Bank, with the goal to drive fair and appropriate client prices, while optimising the bank’s return on equity

Experience

Projects Team(s)

Minimum:

• 3 years’ experience in analytical roles that included exposure to provisioning, credit pricing and/or other related credit analytics.

• Proven experience in building a credit pricing and/or cash flow forecasting model from first principles

Ideal:

• Experience in a leadership role that included managing a team of analysts

• Capitec Bank experience

• Regular exposure to senior management or members of the Executive Committee

BAU Team(s)

Minimum:

• 2 years’ experience in analytical roles that included exposure to provisioning, credit pricing and/or other related credit analytics.

Ideal:

• Experience in a leadership role that included managing a team of analysts

• Capitec Bank experience

• Regular exposure to senior management or members of the Executive Committee

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational in Grade 12 National Certificate

• Bachelor's Degree in Mathematics or Statistics

Qualifications (Ideal or Preferred)

• A relevant post graduate degree in Mathematics or Statistics

Knowledge

Projects Team(s)

Minimum:

• Forecasting and budgeting

• Advanced statistical analysis

• Advanced financial mathematics

• Credit pricing 

• Capitec Bank operating environment

• Big data and data mining techniques

Ideal:

• Capitec Bank strategic objectives

• Leadership / management models

BAU Team(s)

Minimum:

• Forecasting and budgeting

• Advanced statistical analysis

• Advanced financial mathematics

• Credit pricing

Ideal:

• Capitec Bank operating environment

• Leadership / management models

Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Attention to Detail

• Decision making skills

• Facilitation Skills

• Planning, organising and coordination skills

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.

Experience

Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• At least 1 year’s client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Knowledge

• Basic calculations 

• Knowledge of Capitec Bank products and business processes (internal)

Skills

• Communications Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Interpersonal & Relationship management Skills

• Problem solving skills

• Attention to Detail

Competencies

• Adhering to Principles and Values

• Relating and Networking

• Persuading and Influencing

• Presenting and Communicating Information

• Delivering Results and Meeting Customer Expectations

• Following Instructions and Procedures

Conditions of Employment

• Clear criminal and credit record

• Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

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Purpose Statement

To be Developed

Experience

To be Developed

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

 

Knowledge

To be Developed

Skills

• Communications Skills

Competencies

• Persuading and Influencing_Negotiating Agreements

• Leading and Supervising_Maintaining Objectivity

• Creating and Innovating_Displaying Creativity

• Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations

• Planning and Organising_Managing Resources

• Persuading and Influencing_Making Convincing Arguments

• Leading and Supervising_Developing Talent

• Delivering Results and Meeting Customer Expectations_Serving Customers

• Leading and supervising_Utilising Feedback

• Creating and Innovating

• Deciding and Initiating Action

• Entrepreneurial and Commercial Thinking_Entrepreneurial Thinking

• Leading and Supervising_Assembling Talent

• Persuading and Influencing

• Entrepreneurial and Commercial Thinking_Controlling Costs

• Leading and supervising_Inspiring and Motivating Others

• Presenting and Communicating Information

• Delivering Results and Meeting Customer Expectations_Delivering High Quality Work

• Planning and Organising

• Entrepreneurial and Commercial Thinking

• Leading and Supervising

• Planning and Organising_Coordinating Project Activities

• Leading and Supervising_Managing Performance

• Presenting and Communicating Information_Communicating Effectively

• Creating and Innovating_Developing Plans

• Deciding and Initiating Action_Acting Decisively

• Entrepreneurial and Commercial Thinking_Navigating Organisations

• Persuading and Influencing_Making a Strong Impression

• Deciding and Initiating Action_Making Accurate Judgments and Decisions

• Leading and Supervising_Delegating Responsibility

• Planning and Organising_Driving Projects to Completion

• Presenting and Communicating information_Presenting and Public Speaking

• Deciding and Initiating Action_Demonstrating Initiative

• Entrepreneurial and Commercial Thinking_Leveraging Opportunities

• Delivering Results and Meeting Customer Expectations_Championing Customer Needs

• Planning and Organising_Prioritising and Organising Work

• Delivering Results and Meeting Customer Expectations

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Purpose Statement

• To craft the copy that appears throughout the interface of Capitec digital products (websites, mobile apps, etc) so that the client is guided through the interface in an intuitive manner.

Experience

Minimum:

• 5+ years' experience as a writer, specifically within UI/UX/products and teams.

• At least 5 years of which in a digital space and 3+ years plus experience in User Experience/ User Interface Design.

• Developing content strategy for a range of digital touchpoints.

• Of a wide / varied range of products.

• Proven exposure to a variety of brands, brand work and/or retail accounts

• Creating, applying and protecting company voice & tone style guide

Ideal:

• Experience in at least 2 years’ experience working on multiple accounts/brands and disciplines in the financial sector

• Strong writing background to support UX methodologies 

Qualifications (Minimum)

• National Diploma in Design or Journalism & Media

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Design or Journalism & Media

Knowledge

Minimum:

• Brand awareness and importance and the reputational risk attached to UX writing and design.

• Of psychology and/or anthropology (with a focus on writing) as it pertains to CX/UX principles.

• English grammar that’s balanced by an even stronger grasp of how people actually talk / communicate in plain language 

• Strong English language usage, spelling, grammar rules, etc.

• Writing for digital products for various form factors (web/app) both for short form and micro-copy

• Writing micro-copy for UI features and components

• Copywriting techniques and methodologies

• Conceptualising and 

• Brainstorming methods and techniques

• Current affairs, including industry and market awareness

• Understanding of Agile Practices and working in the context of multiple feature teams.

• Tools related to the industry (i.e. Invision)

• Protocol development and execution for copy / content options through user surveys or interviews or A/B testing.

• Understanding of Personas development and how this translates to copy and content

Ideal:

• Understanding of South African vernacular languages to support communicating in plain language

• Capitec Bank’s products and services 

• Capitec Bank’s history and internal structure 

• Adobe Creative Cloud, Sketch, Abstract

Skills

• Communications Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Attention to Detail

• Problem solving skills

• Interpersonal & Relationship management Skills

• Presentation Skills

• Business writing skills

Competencies

• Creating and Innovating

• Analysing

• Persuading and Influencing

• Presenting and Communicating Information

• Delivering Results and Meeting Customer Expectations

• Coping with Pressures and Setbacks

• Deciding and Initiating Action

• Writing and Reporting

Conditions of Employment

• Clear criminal and credit record

• A valid driver's license and own vehicle is required

• Willingness to work or be available overtime and / or weekends frequently

• Willingness to travel nationally and internationally when required

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Purpose Statement

• To lead a Financial Reporting team responsible for duties relating to providing internal and external stakeholders with financial information to support them in decision-making and guide them in their interactions with investors, analysts, ratings agencies and the financial press.

• To apply technical skills and experience to support the objectives of the business, and provide subject matter input towards managerial decision-making.

Experience

Minimum:

• At least 5 years’ post article relevant experience in financial reporting dealing specifically with IFRS reporting requirements.

• Analysis and interpretation of financial information and reporting at a group level.

• Collaborating and coordinating cross-functionally

• 3 years’ experience in managing small teams 

 

Ideal:

• 5+ years’ experience in IFRS reporting within a banking and/or insurance environment

• Coaching and mentoring team members

Qualifications (Minimum)

• Honours Degree in Accounting - Financial Accounting

Qualifications (Ideal or Preferred)

 

Knowledge

Minimum:

• Financial concepts and practices 

• Technical knowledge and understanding of IFRS and emerging IFRS issues

• Application of technical knowledge to business scenarios

• Application of knowledge to implement best practice business processes

• Income Tax 

• Navigate through various legal, standards and related regulatory frameworks 

• Change management principles 

• Business writing methods, standards

• Practices to develop functional skills in people, including constructive reviewing of work

 

Ideal:

• A good grasp of cost and volume mechanics 

• Credit risk theory and provisioning, specifically IFRS 9 and IFRS 17 

• Business acumen 

Skills

• Communications Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Interpersonal & Relationship management Skills

• Planning, organising and coordination skills

• Problem solving skills

Competencies

• Analysing

• Deciding and Initiating Action

• Delivering Results and Meeting Customer Expectations

• Leading and Supervising

• Learning and Researching

• Persuading and Influencing

• Planning and Organising

• Writing and Reporting

Conditions of Employment

• Clear criminal and credit record