Job Openings at Catch

Job Description

• Our client is looking for a strong client relationship executive responsible for managing and nurturing client relationships, managing internal and external stakeholders, ensuring the delivery of exceptional service, collecting and monitoring all documentation needed to service clients and supporting the strategic goals of the business.

This role would be ideal for someone who:

• Has experience working with corporate or enterprise-level clients and thrives in a fast-paced environment where multi-tasking is required.
• Has excellent organization skills and is able to keep track of evolving requirements and outstanding items across various channels.
• Thrives in a client-facing environment where relationship building, strategic thinking, and operational excellence are key.
• Understands the dynamics of global markets and can navigate cross cultural communication effectively.
• Is comfortable managing multiple stakeholders and delivering high-touch service in a fast paced, performance-driven setting.
• Has a background in account management or client relationship management and is looking to grow within a globally oriented organization.
• Has managed small teams before.

Key Responsibilities:

• Serve as the primary point of contact for assigned clients, ensuring their needs are met with professionalism and efficiency.
• Manage the end-to-end reclaim documentation process by liaising with clients, custodian banks, tax authorities and internal teams to request, collect, reconcile, and validate documentation in line with jurisdictional requirements.
• Management of client support team
• Collaborate with internal departments to resolve issues in the reclaim process and proactively drive client reclaims through to submission.
• Prepare and present regular reports on client’s reclaims and other potential opportunities.
• Monitor client satisfaction and proactively address any issues or concerns.

Education:

• CA(SA) or Bachelor’s degree in Accounting, Economics, Finance, Law, or related field.

Experience:

Must have:

• 3+ years of experience in client service, account management, or similar role.
• Experience in financial services is a plus.
• Must have experience managing small teams.

COMPETENCIES

• Exceptional organizational skills to manage multiple clients and tasks efficiently.
• Strong verbal and written communication for effective client and stakeholder engagement.
• Ability to multi-task and prioritize in a fast-paced environment.
• High attention to detail to ensure accuracy in documentation and processes.
• Proficiency in Microsoft Office, especially Excel, Outlook, and Word. (Advanced Excel skills area advantageous)
• Effective time management to meet deadlines and maintain service quality.
• A proactive, problem-solving mindset to resolve issues and drive outcomes.
• Passion and enthusiasm for delivering excellent client service.
• Collaborative approach to working with internal teams and external partners.
• Process-oriented thinking to support continuous improvement and operational efficiency

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Purpose of the Role:

• Our client is looking for a commercially driven, high-performing professional to join them in a hybrid role that blends business development, strategic operations, and exposure to executive-level decision-making. This role is ideal for someone who wants to learn how to run a business from the inside out while simultaneously building their own client portfolio and driving growth within the pharmaceutical and clinical research sectors.
• You will work directly with the MD and Director of Partnerships, contributing to both the commercial expansion and strategic initiatives of the company.
• Expect to move fluidly between boardroom-level discussions and deal-making activities with some of the largest pharmaceutical companies in the world.

Key Responsibilities:

Strategic & Operational Exposure

• Work directly with the MD on growth initiatives, and market analysis.
• Contribute to business-critical decisions across commercial, operational, and financial domains.
• Develop frameworks for scaling international operations, pricing strategies, and process optimization.
• Support data analysis, reporting, and execution of new business strategies

Business Development & Client Growth

• Identify and develop new business opportunities within the pharmaceutical, biotech, and clinical trial sectors.
• Conduct market research to target major players in the US and European markets.
• Secure meetings with key decision-makers and convert opportunities into signed commercial agreements.
• Manage client relationships end-to-end, from proposal through to post-sales operational coordination

Global Exposure

• Engage international clients via video-conferencing (Zoom, Teams) and in-person meetings.
• Travel to target regions to build relationships and close deals.

Education & Experience:

• Exceptional academic record (matric and university transcripts required).
• Professional degree (CA, BCom LLB, Engineering, Actuarial Science, MBA preferred).
• Minimum 3 years post-qualification experience (PQE) in a professional or business environment.
• Proven track record in sales, consulting, or business development.
• Experience managing or mentoring small teams advantageous.
• Strong analytical ability and strategic problem-solving skills.
• Excellent interpersonal and communication skills.
• Entrepreneurial mindset, self-starter, and high-energy individual.
• Proficiency in Microsoft Office; Excel and data-analysis tools beneficial

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Job Description

• Our client is looking for an experienced sales person to take a lead role in expanding our presence in the withholding tax recovery market. This is an individual contributor sales role that is focused on generating new business.

KEY RESPONSIBILITIES

• Researching opportunities for their services with prospective clients
• Determining appropriate sales strategy, contacts and outreach approach
• Building a new business pipeline through prospecting (cold calling, emailing etc.), meeting with potential clients and running with the actual sales from initial meeting to contract execution (including analyzing commercials to ensure they maximize value from all deals)
• Preparing material for potential clients including board presentations, running with RFPs and related sales documents
• Owning annual sales targets and striving to achieve and exceeds sales targets at all times
• Building the company brand through event attendance, publishing content, showcasing their capabilities and networking in the market
• Utilizing MEDDICC sales methodology (or similar frameworks) to enhance sales effectiveness and pipeline management
• Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies

REQUIREMENTS

• CA/CFA with a minimum of 2 years’ post articles experience
• BCom with sales experience in banking or financial services
• Ability to engage clients at all levels from administrators to C-level contacts
• Ability to multi-task in a fast-paced environment
• Excellent listening, negotiation and presentation skills as well as communication skills
• Proactive, creative, and highly motivated approach to achieving results
• MEDICC sales training preferable
• Willingness to travel as required

WHY YOU’LL LOVE WORKING HERE

• Work hard. Laugh harder. Get rewarded.
• With us, merit matters. No politics, just performance.
• We’ve built a workplace that runs on caffeine, curiosity, and good vibes!
• Our inhouse Café has the best (and cheapest) coffee in Melrose Arch
• Tuesday nail salon pop-ups
• Book club and games corner
• Daily chocolate drops
• Walking pads + standing desks
• Unlimited popcorn (we’ve tried to finish it)
• Shorter Fridays
• Mother’s room
• “First Fridays” social hangouts

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Purpose of the Role:

• Our client is looking to fill a key and exciting role in its custodian operations and network service team. They are looking for a hard-working individual to maintain operations and processes with the global custodian banks they work with, to provide an efficient and seamless tax reclaim service to their clients.
• In this position, you will be allocated a basket of custodians to manage and will be required to ensure that we obtain all relevant documentation from these custodians in order to facilitate withholding tax reclaims for our mutual clients..

To do this successfully, you will need to:

• Establish and cultivate relationships with some of the largest custodian banks globally
• Have a clear understanding of your custodian’s process for handling our requests and ensure we work within their defined framework
• Work with representatives at your custodians to find efficiency in the processes between the client and them
• Manage and consolidate any queries that may arise from various foreign tax offices
• Resolve custodian bank complaints by investigating problems; developing solutions; preparing reports; making recommendations to management and following up with custodian banks and internal stakeholders
• Build and maintain strong internal relationships with the departments in the company who subsequently process claims based on documents you have obtained as well as the client service team who manages relationships with our clients
• Work with client service team to obtain client authorisations and other required documents as prescribed.

KEY RESPONSIBILITIES

• Ensure that all value for clients is reclaimed as quickly as possible by receiving all documents timeously from custodian banks.
• Meet or exceed submission targets as set out by the business.
• Maintain professional and technical knowledge by taking advantage of the tools provided by the organization.
• Immediately escalate any matters that will impact your ability to obtain required documents to your manager and the respective client service team members (for impacted clients).
• Provide input and drive resolution of these matters through your knowledge of custodian and ability to work with internal departments.

EDUCATION

• Commerce/Finance degree or similar, ideally with Honours.

EXPERIENCE

Must have:

• Minimum 2 years work experience, ideally within professional corporate environment 
• Evidence of outperforming and exceeding expectations in previous roles.
• Experience in project management, including internal and external stakeholder relationship management.

COMPETENCIES

• Ability to manage tough external expectations appropriately.
• Strong interpersonal skills with the ability to drive results through collaboration.
• Confident, with strong rapport-building skills.
• Ability to sell ideas effectively.
• Fast learner.
• Strong financial acumen.
• Technically minded.
• Excellent problem-solving skills.
• Strong Excel skills.
• High attention to detail and exceptional administration skills.
• Ability to consolidate complex information and compile succinct emails.

PERSONALITY TRAITS, OUTLOOK AND SOFT SKILLS:

• Has an abnormal amount of grit.
• Able to cope with deadlines and pressure.
• Super organised.
• High level of attention to detail.
• A keen problem solver.
• Loves to drive efficiency.
• Hungry for success and to have an impact quickly.
• High degree of self-awareness.
• Takes pride in your work.
• Welcomes constructive criticism as a growth opportunity.
• Growth mindset with the ability and conviction to execute.
• Exceptionally high-quality standards for everything you do
• Strong sense of ownership in your job and output.
• Desire to work in a meritocracy-based environment.

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Job Description

• Our client is appointing a Senior Ecosystem and Partnership Lead to be part of the design, build and implementation of an employee share plan management ecosystem across key global markets, with the company positioned at the core.
• This role is responsible for defining what the optimal end-to-end ecosystem looks like in each geography, identifying and selecting best-in-class partners, and structuring commercially sound, scalable partnership agreements.
• The role spans research, strategy, partner origination, commercial negotiation and ongoing ecosystem optimization. It is not a relationship-only role. It is a commercially accountable, execution-driven role requiring experience in complex, multi-party service ecosystems.

Key responsibilities:

• Ecosystem Design & Strategy
• Define the ideal cradle-to-grave employee share plan ecosystem by geography, covering:
• Plan design and advisory
• Legal, tax and regulatory services
• Trustees, brokers, custodians and administrators
• Payroll, HRIS and reporting integrations
• Assess market maturity, regulatory complexity and client demand to determine ecosystem depth and sequencing per region
• Establish the company as the central orchestration layer within each ecosystem

Market & Partner Research

• Conduct research into local and global service providers across each ecosystem layer
• Evaluate partners based on capability, scale, regulatory standing, commercial fit and strategic alignment
• Build and maintain a structured global partner intelligence database.

Partner Origination & Engagement

• Identify, prioritize and engage target partners in each geography
• Lead senior-level partner discussions, positioning company as the platform of record
• Design partnership value propositions that are compelling, defensible and scalable

Commercial Structuring & Deal Execution

• Lead end-to-end partnership transactions, including:
• Commercial model design
• Pricing and revenue-share structures
• Procurement and onboarding processes 
• Contract negotiation and execution
• Work closely with Sales, Product and Operations to ensure ecosystem delivery supports client growth and retention

Experience & Qualifications

• Senior experience in partnerships, ecosystem development or commercial strategy within:
• Financial service
• Capital markets
• Fintech or platform businesses
• Demonstrated track record of structuring and closing complex commercial partnerships
• Experience operating across multiple jurisdictions and regulatory environments
• Strong understanding of employee share plans, equity compensation or adjacent financial market services (highly advantageous)
• Proven ability to operate independently in ambiguous, research-heavy environments

Attributes

• Highly commercial, with strong deal judgement and negotiation capability
• Strategically minded but execution-focused
• Comfortable owning outcomes across the full partnership lifecycle
• Credible with senior stakeholders, partners and internal leadership
• Structured, disciplined and resilient in long-cycle, multi-stakeholder negotiations

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Job Description

• Our clients are experts in e-Invoicing, electronic VAT reporting, and compliance. 
• Their robust technical knowledge and tax office relations globally have allowed them to create a user-friendly, cloud solution for electronic invoicing as well as electronic VAT reporting for clients.

Purpose of the Role:

• They are looking for a high-performing Sales Director to drive new business acquisitions by managing a robust sales pipeline and consistently meeting revenue targets.
• This is a senior individual contributor role, focused on direct sales to end-users, and requires a deep understanding of SaaS sales cycles, strong commercial acumen, and the ability to navigate complex stakeholder environments.
• The ideal candidate will manage their own sales pipeline, coordinate with partnerships and marketing teams, and drive revenue growth through direct client acquisition.

Key Responsibilities:

• Own and manage the entire sales cycle from lead qualification to contract close.
• Build and maintain a high-quality pipeline using inbound leads, outbound outreach, and partner referrals.
• Engage with senior decision-makers, presenting tailored solutions aligned to client needs.
• Collaborate with the marketing team to optimize lead generation strategies.
• Work with the partnerships team to leverage platform integrations and referral channels.
• Maintain accurate forecasting and reporting using CRM tools.
• Meet and exceed monthly and quarterly sales targets.
• Develop and refine sales collateral, pitch decks, and proposals.
• Represent the company at industry events and client meetings.
• Manage and mentor junior members of the sales team as needed.

Required Skills and Experience:

• 3+ years in B2B sales within SaaS or tech.
• Bachelor’s degree in Accounting, Finance, Business or Tech field.
• Proven track record of exceeding sales targets in a SaaS or B2B environment.
• Strong leadership and mentoring capabilities.
• Deep understanding of solution selling, SaaS metrics, and deal structuring.
• Excellent communication, presentation, and negotiation skills.
• Strong understanding of B2B buying journeys and complex stakeholder management.
• Experience with CRM systems (e.g., Salesforce, HubSpot).
• Self-motivated, results-driven, and comfortable working independently.

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Role Overview

• The Operations and Finance Assistant to the Managing Director exists to support the MD across a wide range of operational, financial, and administrative activities, with the aim of progressively taking responsibility off the MD as trust and capability are built.
• This is a dynamic, hands-on role that provides exposure to key areas of the business, visibility into senior decision-making, and insight into the day-to-day management of a growing company

Ideal Candidate Profile

• This role is best suited to a graduate or junior candidate with a strong work ethic and the right attitude. We are looking for someone who is proactive, organised, detail-oriented, a strong communicator, trustworthy, and curious to learn.
• The right candidate will be comfortable working in a fast-paced, sometimes chaotic, startup-style environment with evolving processes.

Qualifications

• A relevant qualification is preferred, such as a BCom (Finance, Accounting, Business or Management), PDM, PDBA or similar business-related qualification. Graduates are welcome to apply.

Key Responsibilities

• Finance Support
• Assist with financial administration and reporting
• Liaise with external accountants
• Support invoicing, payments, reconciliations, and financial documentation

Operations a nd Warehouse Support

• Assist with day-to-day operational tasks across the business
• Support warehouse-related activities including stock, deliveries, and internal processes
• Assist with stock-related administration, tracking, and follow-ups
• Help identify and improve operational workflows as the business grows

HR Support

• Assist with general HR administration
• Support onboarding, documentation, and internal people-related processes

Customer & Supplier Interaction

• Assist with communication and coordination with customers and suppliers  
• Support account-related administration and follow-ups

Managing Director Support

• Assist the Managing Director with ad hoc tasks, follow-ups, documentation, and coordination

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Job Description

• The financial controller is responsible for the daily finance operations of all shipments allocated to them. This involves invoicing clients, processing invoices received from suppliers and overall cost management and profit maximisation.
• The finance team liaises with various shipping providers, suppliers and clients primarily over email and when required, over the phone in a timely and professional manner.

On a practical level, this role also involves:

• Receipt of cash and bank reconciliation
• Management of debtors and processing of payments
• Management of shipments from a finance perspective
• The need exists for an additional team member to deal with the number of new clients signed, thus resulting in an increase in volume of transactions. The financial controller will also be working with other roles in the relevant business unit and finance team.

QUALIFICATIONS AND EXPERIENCE

• University Undergraduate Degree (BCom Accounting/Finance)
• Honours Degree Advantageous
• Excellent High School Results (2-5 distinctions and >65% for Mathematics)

REQUIRED SKILL SET

• Excellent command of English
• Detail-driven
• Admin-orientated
• Great interpersonal skills
• Solution-driven
• Problem-solving ability
• Willingness to learn and develop
• Comfortable with change

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Job Description

KEY RESPONSIBILITIES:

Financial Transactions and Recording:

• Record supplier invoices, customer invoices, and general journal entries, receipts, and payments in local and foreign bank accounts using SAGE X3
• Maintain accurate financial records to support reporting and compliance requirements.

Payments and Reconciliations:

• Process and load weekly payments for employee expenses and suppliers and perform credit card reconciliations for managers
• Conduct monthly bank reconciliations for both local and foreign bank accounts.

Asset and Compliance Management:

• Maintain and update the fixed-asset register.
• Support VAT filings, ensuring accuracy and compliance with regulations.

Financial Close and Audit Support:

• Assist in the month-end and year-end close processes.
• Prepare and review trial balances for annual audits and respond to audit-related requests.

SKILL SET AND DESIRED COMPETENCIES:

• Excellent command of English language, verbal and written
• Excellent communication skills
• Strong problem-solving abilities
• Strong administrative skills
• Strong intrapersonal and interpersonal skills
• Commercial acumen
• Strong analytical and critical thinking skills
• Highly adaptable
• Proactive and solution oriented
• Willingness to learn
• Strong collaboration
• Effective prioritization
• Highly organised with good attention to detail

Experience and Qualifications:

• Excellent academic track record
• University undergraduate degree in Accounting or Finance
• Honours degree advantageous
• Previous work experience advantageous

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Job Description

ROLE OVERVIEW

• Project Management and RFPs
• Bespoke quoting
• Conducting compliance reviews on new requests, including working alongside Research and Development and external parties to investigate the compliance requirements for shipment requests
• Project Management of the import of supplies for Global clinical trials.
• Co-ordinating with various internal support teams to ensure smooth and efficient service delivery.
• Flexibility and ability to present novel solutions and processes to meet a client’s need
• Comprehensive project handovers to service team once live or continued oversight
• Customer Relationship Management
• Liaising with an international pool of clients and developing the relationship with clients
• Client calls to provide an overview of pre-compliance requirements
• Working closely with clients to manage their key projects
• Ensuring customer satisfaction
• Exceptional escalations
• Deal ConversionClient timeline management and project planning
• Preparation and presenting of new projects to clients
• Working across multiple teams internally in problem solving

QUALIFICATIONS AND EXPERIENCE

• Excellent High School and University Results
• Professional qualification – CAs, BCom LLB
• Excellent command of English language and mathematical proficiency

SKILL SET AND DESIRED COMPETENCIES

• Personable and adaptable
• Analytical and strong with numbers
• Ambitious, energetic, and enthusiastic
• Organised, and able to manage/co-ordinate all the elements of different high-value shipments
• Excellent knowledge and use of Microsoft Office Applications (i.e. Word, Excel, and Outlook]
• Excellent use of the English language, both written and verbal
• Attention to detail with the ability to prioritize tasks effectively
• Creative problem-solving and research ability
• General business acumen

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Role Overview

• We are seeking a dynamic and driven Independent Channel Sales Manager build, grow and manage our independent retail customer base in Johannesburg. You will be responsible for identifying new independent retailers, opening accounts, closing deals, and managing those relationships over time — ensuring strong sell-through, repeat orders, and excellent service.
• This is a hands-on, field-based role for someone who wants ownership, autonomy, and the opportunity to help build a sales channel from the ground up

Key Responsibilities

New Business Development (≈50%)

• Identify and target independent retail opportunities (e.g. forecourts, stationary stores, gift stores, flower shops, specialty retailers etc.)
• Prospect, pitch, and close new customers independently
• Conduct in-store meetings and product presentations
• Onboard new customers and establish long-term trading relationship

Account Management & Growth (≈50%)

• Own and manage a portfolio of independent retail customers
• Maintain regular contact with customers (weekly / bi-weekly / monthly depending on account)
• Monitor sell-through and recommend replenishment
• Ensure customers are never understocked or underserviced
• Drive repeat orders and portfolio growth

Internal Coordination

• Liaise with warehouse and operations teams to ensure smooth order fulfilment
• Follow up on deliveries and resolve any service issues
• Act as the customer’s primary point of contact within the business

Commercial Ownership

• Negotiate pricing and deals within agreed business guidelines
• Make day-to-day commercial decisions independently
• Use CRM systems to manage pipeline, accounts, and reporting
• Submit weekly activity and performance reports 

Candidate requirements

Essential

• Proven ability to sell, influence, and build relationships
• Comfortable working independently and managing your own territory
• Strong organizational skills (able to balance selling and admin)
• Valid driver’s license
• Comfortable using CRM systems and reporting tools

Desirable

• FMCG, wholesale, or distributor sales experience
• Experience selling into independent retail
• Entrepreneurial background or strong ownership mindset

Personal Attributes

• Self-starter and commercially driven
• Comfortable with responsibility and decision-making
• Strong communicator with a consultative selling style
• Values service delivery and long-term relationships
• Sees their portfolio as “their business”

What We Offer

• This role is designed to become the foundation of our independent sales channel.
• High performers will have the opportunity to grow into a Sales Manager / Head of Independent Channel role as the team expands.
• Commission structure aligned to growth and repeat business, not just once-off sales