Job Openings at Dyson

Job description

Description

The Head of Programme Management is a highly experienced technology delivery expert and a key member of the Dyson Group IT Delivery Management team. They lead a highly professional team of project and programme managers who aspire to world class execution and have a keen focus on realising business outcomes. Reporting to the Group IT Delivery Director and supporting all Dyson markets globally, they direct programme management operations to lead default agile delivery with lean teams working in Group and Market at pace.

Market Overview

Tucked away in a quiet corner of Wiltshire, but only 15 minutes from the M4 and well connected by rail, our Malmesbury HQ is home to more than 3,500 people in a growing campus that houses our IT, Finance, Group Commercial, RDD and GB & Ireland Market teams. With 3 cafes, a gym and sports facility and a selection of iconic engineering legends including our Harrier and Lightning jets, it’s an inspirational place to work and the Digital team is based in the most recently built, agile workspace.

Function Overview

Spanning across Dyson’s presence online, transactional capabilities, customer care, marketing support and the front and back office technology that makes Dyson work, it is the nerve centre of Dyson. The team spans many specialities from Technical to Business Analysis and Testing. Crucially, as we look to drive future growth by increasing direct sales, dyson.com becomes our most vital global sales channel. Like Dyson products, we embrace the latest technologies, excelling in quality and usability.

Accountabilities

As the Head of Programme Management you will be responsible for leading a highly professional team of project and programme managers who aspire to world class execution and have a keen focus on realising business outcomes that are business critical and direct programme management operations to lead default agile delivery with lean teams at pace.

You will Build and maintain a detailed programme plan to deliver all Group IT projects with up to a 3 year horizon, setup and maintenance of a standard programme and project management methodology. Oversee Programme Managers to ensure larger programmes are under control and have the appropriate level of Stakeholder sponsorship and engagement and Provide direction for all programmes and large projects including escalation path for all risks and issues.

Line management of a team of Programme and Project Managers practicing DSDM / Agile PM and PRINCE2 waterfall delivery and take personal accountability for quality and accuracy of programme management performance and deliverables. Do not accept ‘average’ or ‘Ok’, only excellence is acceptable

Skills

We are looking for someone with significant and demonstrable experience of IT project and programme management, ideally gained in strategic complex projects for large organisations and a proven track record in delivery. Proven In depth knowledge and experience of all stages of the project and programme lifecycle, including development of business cases, mobilisation of programmes.

You be a proven leader with the ability to develop a strong programme team, potentially across multiple organisations and locations. An ambassador for communication and comfortable will all levels of stakeholder relationship building and maintaining on a global scale.

Benefits Overview

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.

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Job description

Description

The Digital Support Analyst role is part of our responsibility to provide a smooth-running, reliable platform for our global consumers. We know that issues arise, but through proactive monitoring we aim to reduce them and when they do happen we aim to provide excellent customer service and a swift, effective resolution.

Market Overview

Tucked away in a quiet corner of Wiltshire, but only 15 minutes from the M4 and well connected by rail, our Malmesbury HQ is home to more than 4,000 people in a growing campus that houses our IT, Finance, Group Commercial, RDD and GB & Ireland Market teams. With 3 cafes, a gym and sports facility and a selection of iconic engineering legends including our Harrier and Lightning jets, it’s an inspirational place to work and the Digital team is based in the most recently built, agile workspace.

Function Overview

We’re implementing a completely new commerce and content platform to transform the way we explain our technology, with completely new engaging, interactive visual assets and build a purchase journey that outperforms global leaders like Apple and B&O. It’s a cornerstone of our global drive to more direct sales and a closer relationship with our customers. At the same time, our existing platform continues to serve our global customer base with commerce functionality, rich support content and customer engagement tools, and forms a core part of our IoT platform, powering our latest generation of connected products. A selection of smaller sites supporting the James Dyson Foundation, our Careers Portal and the upcoming Dyson Institute complete the set of platforms that the growing Digital IT team support.

Accountabilities

You’ll be working within the Digital IT team, alongside our developers, testers and UX analysts, as well as amongst the wider business. As the first port of call for many incoming requests, you’ll need to develop strong relationships across our Group commercial functions, in-market commercial and content teams and within the RDD function. You’ll be responsible for the initial triage and allocation of issues within the digital platform, working closely with the Group IT function where issues span multiple systems. The ability to quickly, efficiently and accurately move issues through the process is a must, as is the ability to work with other areas of IT as the web platform interfaces with our front and back office platforms and beyond.

Skills

We’re looking for a smart, quick-thinking, digital enthusiast; accustomed to working in a fast-paced, rapidly changing environment with a get the job done mentality. You might have some formal IT Service background, but it’s not essential. As well as triaging and allocating issues, we’ll also need you to get your hands dirty, providing fixes, managing external comms and working closely with the global content teams to help them work efficiently. If you have some development or database skills then so much the better.

Benefits Overview

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.

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Job description

Description

The Project Manager will lead the integration of key functions across a multi-functional team in the development of a new Dyson connected product.

Market Overview

There was a time in our history when all people knew Dyson for was vacuums. But what began with one man and one idea inside a coach house in Wiltshire, has since transformed into an 8,000-strong global technology company spanning multiple product categories and more than 70 countries around the world.

But the transformation of Dyson is far from over. Our technology pipeline stretches 25 years into the future, and will see more new product categories emerge – four by 2020 alone. Dyson’s place in the connected world sits at the heart of our strategy – our future is increasingly centered around intelligent machines. We have made our first steps into this world with Dyson 360 eye™ robot and Dyson Pure™ Cool Link™. As our ambitions increase we will advance ever further into the worlds of connectivity, sensor technology, machine learning and AI, as well as deepen our work on motors, batteries and hardware. It’s vital that we have the best spaces and brightest minds all around the globe.

Function Overview

Dyson products are becoming increasingly connected and intelligent, as a result the business is expanding its connectivity development programmes. Reporting to the Programme Manager, the successful candidate will lead the integration of key functions across a multi-functional team in the development of a new Dyson product. They will ensure stage-gate deliverables are met in a timely manner and gain a sufficient level of understanding of the development to be able to communicate the projects status to senior management, whilst being comfortable in challenging the paradigm where required. The project manager will work across all disciplines of design, software development, UI/UX, test and validation, IT and Cloud infrastructure to Customer Support ensuring an integrated project delivery aligns to the wider business strategy.

Accountabilities

• Manage and communicate project status between teams within the organisations to ensure effective and timely input; resolve conflicts and lead solutions.
• Ensure the team use established Dyson development processes, good engineering practice and discipline to deliver a fully resolved solution to the correct standards.
• Information management – governance and organisation of project related information.
• Manage resource allocation activities against current time plans and support finance in overall project cost management.
• Take an active, hands-on role to understand how engineering problems are resolved thoroughly and help support that resolution.
• Challenge concepts in order to achieve the optimum design within the boundaries of time, specification and cost, maintain and manage the risks, actions and issues trackers.
• Work with development teams to ensure new technologies maximize the performance of new products.

Skills

We seek applications from individuals with experience of leading large scale projects within the Connected Technology/IoT space. Alongside this, you'll also bring the following:

• Degree educated (design, software engineering or IT preferable) or equivalent experience.
• Demonstrable experience in mobile app development and cloud infrastructure.
• Formal project management qualifications and can bring forward innovative best practice applications that may benefit the project.
• Outstanding project management capabilities (i.e. estimating and planning, risk management, status reporting, budget tracking, benefits analysis, stakeholder management and communication, resource management).
• Strong communicator; ability to convey complex issues concisely and accurately.
• Excellent interpersonal skills; ability to build productive working relationships and influence.
• Confident; comfortable with interacting with senior executives without being tempted to dilute unpleasant news or back down from well-reasoned analysis.
• Assertive; readiness to press teams to take remedial action when required.
• Able to multi-task and plan effectively when working with a variety of project teams in an often high-pressure, competitive environment.
• Our culture is unique. It's not easy or comfortable. It's certainly not for everyone, but if you thrive on challenge and are excited by change – it could be for you. Apply now to find out more.

Benefits Overview

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.

go to method of application »

Job description

Description

Dyson products are becoming increasingly connected and intelligent, as a result the business is expanding its connectivity development programmes. This role will lead the delivery of these programmes into new products alongside providing connected features to our existing product range.

Market Overview

There was a time in our history when all people knew Dyson for was vacuums. But what began with one man and one idea inside a coach house in Wiltshire, has since transformed into an 8,000-strong global technology company spanning multiple product categories and more than 70 countries around the world.

But the transformation of Dyson is far from over. Our technology pipeline stretches 25 years into the future, and will see more new product categories emerge – four by 2020 alone. Dyson’s place in the connected world sits at the heart of our strategy – our future is increasingly centered around intelligent machines. We have made our first steps into this world with Dyson 360 eye™ robot and Dyson Pure™ Cool Link™. As our ambitions increase we will advance ever further into the worlds of connectivity, sensor technology, machine learning and AI, as well as deepen our work on motors, batteries and hardware. It’s vital that we have the best spaces and brightest minds all around the globe.

Function Overview

Dyson products are becoming increasingly connected and intelligent, as a result the business is expanding its connectivity development programmes. This role will lead the delivery of these programmes into new products alongside providing connected features to our existing product range. Reporting to the Head of Programme Management the role will require broad knowledge and ownership of the connectivity development plan along with facilities, cost/budget and resource responsibilities. As the role is in a new area of business for Dyson, the successful candidate will also be responsible for developing the programme methodologies and infrastructure, working closely with the PMO organisation and the project team to achieve this. They will ensure the project delivers across the full spectrum of delivery streams and manage and mitigate risks accordingly. As a senior role the individual will be expected to take ownership of programme delivery with minimal guidance and ensure appropriate project process are developed to enable the project to be managed effectively.

Accountabilities

• Manage cross programme delivery between teams within the organisations to ensure effective and timely input; resolve conflicts and lead solutions.
• Develop and manage appropriate project processes, good engineering practice and discipline to deliver a fully resolved solution to the correct standards.
• Manage and develop small functional team and ensure right PM capability is in place to ensure project delivery.
• Develop Information management infrastructure to ensure effective project governance.
• Manage resource allocation activities against current time plans and support finance in overall project cost management.
• Challenge concepts in order to achieve the optimum design within the boundaries of time, specification and cost, maintain and manage the risks, actions and issues trackers.
• Work across the organisation to ensure all stakeholders are aligned to the programmes objectives and clearly communicate this to the Dyson senior management and board.

Skills

• Degree educated (design, software engineering or IT preferable) or equivalent experience.
• Demonstrable experience in mobile app development and cloud infrastructure.
• Formal project management qualifications and can bring forward innovative best practice applications that may benefit the project.
• Strong people management experience, achieving high level of performance and employee engagement.
• Outstanding project management capabilities (i.e. estimating and planning, risk management, status reporting, budget tracking, benefits analysis, stakeholder management and communication, resource management).
• Strong communicator; ability to convey complex issues concisely and accurately.
• Excellent interpersonal skills; ability to build productive working relationships and influence.
• Confident; comfortable with interacting with senior executives without being tempted to dilute unpleasant news or back down from well-reasoned analysis.
• Assertive; readiness to press teams to take remedial action when required.
• Credible; ability to demonstrate a good level of understanding of engineering processes in order to work with design teams throughout the project development cycle.
• Able to multi-task and plan effectively when working with a variety of project teams in an often high-pressure, competitive environment.

Benefits Overview

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.