Job Openings at Ecowize Group

Responsibilities

• Customer experience and satisfaction by driving key OTIF (on-time-in-full) strategies and ensuring excellent communications with the customers and respective representatives.
• Capturing and processing orders timeously and correctly.
• Coordinate orders and deliveries ensuring that distribution partners have planned adequately.
• Building and maintaining customer relationships
• Resolving all customer queries within an acceptable timeframe
• Managing stock at various warehouses with daily stock reviews and planning in advance pertaining to stock availability.
• Mitigating non-conformance and back-orders by adequately resolving, investigating, reporting, and updating.
• Developing an adequate route planning strategy and driving optimal loads and planning to reduce cost of distribution.
• Focus on empowering the team and focus on continuous development and improvement.

Requirements

• Grade 12
• Preferred certification in Administration/ related qualification in supply chain management
• Preferred background in Industry fundamentals – understanding of the cleaning and sanitation industry.
• knowledge of CRM and Order Management – SAGE/Granite reporting
• Experience in invoice Administration / Debtors
• Project Management
• Customer service, communication, and time management

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High-level Objectives:

• Drive Operational Excellence through regular, meaningful interactions to drive an inclusive partnership with each customer. 
• Ensuring that all sites take the necessary actions and ensure training interventions to prevent damages and maintain facilities, equipment, and machinery. 
• People Focus on empowering, developing and motivating teams and individuals to perform at their best. Ensure continuous development for yourself and team. 
• Food Safety Focus in ensuring that all sites take the necessary actions and ensure training interventions are taken to eliminate food safety risks.  

Main responsibilities: 

• Maintain and build strong relationships with new and existing customers. 
• Plan and execute business strategy to grow Ecowize Footprint in this region. 
• Generate leads for possible new business opportunities and communicate leads to Business Development Manager. 

Job Specification: 

• Attend monthly meetings to discuss all aspects of the site such as progress reports, client feedback and team performance, aggregate hygiene reports, and budgets. 
• Use information obtained at the site to complete inspections, micros, audits, and customer feedback. 
• Conduct and report meetings with Teams. 
• Responsible for all portfolio operational activities, including operational problem-solving. 
• Lead & manage Site Managers, who in turn must manage their teams in order to produce a food-safe portfolio, daily. 
• Enforce a hygienic & safe working environment, with compliance to all statutory safety regulations. 
• Manage individual and team performance of HR Resource, and coach & develop Site Managers. 
• Manage and achieve the Portfolio Financial Budget. 
• Adhere to and promote the Company Value System by compliance with the Ecowize Way. 

Job Requirements: 

• Management /or Food Technology Qualification (advantageous). 
• Experience in FMCG and or cleaning industry essential. 
• Staff Management and Labour Relations experience is essential.  
• Experience working with a Hygiene Quality Management System is advantageous. 
• Own reliable transport essential and willingness to travel.  
• Good command of the English Language. 
• High-Quality administrative skills required. 
• Be flexible to work at various sites as requested on short notice.

The successful incumbent must have the following skill sets: 

• Must be comfortable with the Ecowize culture and values.  
• Able to work a strict shift position and willing to work over weekends. 
• Experience in the food production industry. 
• Must be able to manage the strict flow of operations.  
• Ability to work in a dynamic work environment and meet deadlines. 
• High work standards, energetic and driven. 
• Excellent communication skills (English Command). 
• Proficient in all Microsoft Applications.  
• Attention to detail. 
• Customer centric.  

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Job Specification: 

• Manage and coordinate all operational functions on site. 
• Delivery a daily Food Safe Facility to customer standards.  
• Use information obtained at the site to complete inspections, micros, audits, and customer feedback. 
• Managing of site budgets and manage manhours as per shift schedule.  
• Responsible for staff management and resolving HR related matters.  
• Coaching and mentoring of staff as well as developing skills. 
• Drive Occupational Health and Safety and make recommendations to improve the process.  
• Ensure internal audits meet daily requirements.  
• Close out any raised non – conformances of micros out of specification and following up on NCR’s. 
• Liaise daily with customers.  
• Assist with recruitment for the region as the need arises.  
• Assist with coordinating training interventions at site level.  

Job Requirements: 

• Management /or Food Technology Qualification (advantageous). 
• Experience in FMCG and or cleaning industry essential. 
• Staff Management and Labour Relations experience is essential.  
• Experience working with a Hygiene Quality Management System is advantageous. 
• Own reliable transport essential and willingness to travel.  
• Good command of the English Language. 
• High-Quality administrative skills required. 
• Be flexible to work at various sites as requested on short notice. 

The successful incumbent must have the following skill sets: 

• Must be comfortable with the Ecowize culture and values.  
• Able to work a strict shift position and willing to work over weekends. 
• Experience in the food production industry. 
• Must be able to manage the strict flow of operations.  
• Ability to work in a dynamic work environment and meet deadlines. 
• High work standards, energetic and driven. 
• Excellent communication skills (English Command). 
• Proficient in all Microsoft Applications.  
• Attention to detail. 
• Customer centric.  

go to method of application »

Summary of responsibilities: 

• Lead and manage a team to produce a food-safe site, daily. 
• Manage and achieve the Budgeted Man-hours and Purchases in their Section. 
• Maintain a hygienic and safe working environment with compliance to all statutory safety regulations. 
• Manage individual and team performance; coach and develop staff. 
• Responsible for all Operational activities in their section, including operational problem solving. 
• Maintain Customer relationship; meet Customer expectations and eliminate plant damage & downtime.

Job Requirements: 

• Grade 12.  
• Deep Cleaning experience is essential. 
• Chemical Stock control experience is essential. 
• Have exposure to Industrial Relations. 
• High-Quality administrative skills required. 
• Be flexible to work at various sites as requested on short notice. 

The successful incumbent must have the following skill sets: 

• Must be comfortable with the Ecowize culture and values.  
• Able to work a strict shift position and willing to work over weekends. 
• Experience in the food production industry. 
• Must be able to manage the strict flow of operations.  
• Ability to work in a dynamic work environment and meet deadlines. 
• High work standards, energetic and driven. 
• Good communication skills. 
• Attention to detail. 
• Customer centric.