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  • Posted: Jan 24, 2025
    Deadline: Not specified
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    Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience. Our sports betting site features a large variety of events and markets to bet on, with expert bet...
    Read more about this company

     

    Social Media Coordinator

    • We have an amazing opportunity for a Social Media Coordinator. Do you think you have what it takes to be our newest Purple Star? 
    • The successful candidate will be responsible for maintaining and growing a social media presence across varied platforms and channels.

    With Hollywoodbets You Will:

    • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    • Grow with our development plans and culture that allows you to further your career.

    You Bring:

    • Valid driver’s license.
    • Ability to work overtime and weekends.
    • Copywriting experience.

    A Bonus To Have:

    • A degree/ diploma in a related field.

    What You’ll Do For The Brand:

    • Create and manage the social coverage of all brand and industry events.
    • Publish articles on various sporting events around the globe.
    • Draw up writing schedules and adhere to deadlines.
    • Communicate with contributing writers and follow up on deadlines issued
    • Copywrite and edit work sent in by writers.
    • Produce content for social media platforms such as Facebook, X (Twitter), Google etc
    • Copywrite and edit content for the Hollywood website, Social Responsibility website and soccer sponsorship website.
    • Able to access social media platforms via your cellphone as and when required.
    • Communicate with customers if required, and redirect feedback to the correct channels
    • Excellent knowledge of Hollywood culture and know what the business entails to advise customers accordingly
    • Identify ways to maximize and leverage social content in all forms of marketing
    • Good understanding of sports betting and write articles based on this
    • Identify new/emerging social platforms that serve the goals of Hollywood and keep management informed
    • Find opportunities to promote our social media channels online and offline
    • Grow the social media presence
    • Any other ad hoc duties that might be required

    What You’ll Bring To The Team:

    • Understand the internet betting platform (website and functionality).
    • Understands the mobile betting application and functionality.
    • Must be quality focused and results driven.
    • Ability to take accountability and entail great problem-solving skills.

    go to method of application »

    Area Manager (Mobile) (Gauteng)

    • As the Area Manager (Mobile) you will be responsible for mobile betting strategies and ensure efficient execution to grow the customer base and increase mobile betting revenue. Management of the day to day operations and reporting on the booster teams.

    With Hollywoodbets You Will:

    • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    • Grow with our development plans and culture that allows you to further your career.

    You Bring:

    • Valid Driver’s license.
    • At least 1-year relevant management experience.
    • Computer literacy (MS Word, Excel, PowerPoint, MS Outlook)

    A Bonus To Have:

    • A relevant degree/diploma.
    • Project management experience.   

    What You’ll Do For The Brand:

    • Regular visits to key outlets and branches to ensure mobile branding is visible and in good condition and discuss stakes growth
    • Identify potential new outlets for top-up voucher distribution
    • Monitor the condition of all branded outlets, taxis, billboards, walls, and other marketing collateral
    • Identify strategic areas for mobile activations
    • Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced
    • Control and manage company assets in the area such as vehicles, gazebos, speakers, branding, etc.
    • Work closely with the Regional team to roll out regional campaigns in key outlets and branches from start to end
    • Ensure marketing material is available and in good condition for CSI handovers at Regional and Area campaigns, events, and promotions. All campaigns/events/promotions should be completed successfully and professionally
    • Measure the effectiveness of promotions (ROI), Use Promo Tracker to measure the effectiveness of the promotion or events
    • Identify potential area marketing plans to grow the mobile footprint and acquire new customers
    • Management and accountability for stock which includes stock orders, daily stock counts, and reports thereof
    • Management of team salaries and time and attendance, ensuring it corresponds with OPUS
    • Responsible for team management, recruiting, interviewing, setting direction/ daily targets, conducting performance reviews, and conducting the day-to-day people management functions such as shortages, IR functions, Poor Performance Management, and Development of Team Members
    • Ensure that all Team Leaders and sales agents receive full training before the commencement of duties
    • Weekly completion of Moodle, Bet Strike, Voice Note Training, and Trainers on Wheels
    • Submit Daily Reports
    • Any other related duties that might be required

    What You’ll Bring To The Team:

    • Demonstrate a good understanding of betting procedures and betting types.
    • Demonstrate good project management skills.
    • Excellent people management skills.
    • Must be able to identify, analyse, organize, and solve problems.
    • Follow through and delivers results despite obstacles.
    • Must be able to stay attuned to the needs of the market and developments.
    • Must have good forecasting skills.
    • Understanding of the operating system and software platforms.
    • Understands TUV (Top up voucher) distributions, the functionality of TUV and related processes.

    go to method of application »

    Area Manager (Mobile) (Northern Cape)

    • As the Area Manager (Mobile) you will be responsible for mobile betting strategies and ensure efficient execution to grow the customer base and increase mobile betting revenue. Management of the day to day operations and reporting on the booster teams.

    With Hollywoodbets You Will:

    • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    • Grow with our development plans and culture that allows you to further your career.

    You Bring:

    • Valid Driver’s license.
    • At least 1-year relevant management experience.
    • Computer literacy (MS Word, Excel, PowerPoint, MS Outlook)

    A Bonus To Have:

    • A relevant degree/diploma.
    • Project management experience.   

    What You’ll Do For The Brand:

    • Regular visits to key outlets and branches to ensure mobile branding is visible and in good condition and discuss stakes growth
    • Identify potential new outlets for top-up voucher distribution
    • Monitor the condition of all branded outlets, taxis, billboards, walls, and other marketing collateral
    • Identify strategic areas for mobile activations
    • Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced
    • Control and manage company assets in the area such as vehicles, gazebos, speakers, branding, etc.
    • Work closely with the Regional team to roll out regional campaigns in key outlets and branches from start to end
    • Ensure marketing material is available and in good condition for CSI handovers at Regional and Area campaigns, events, and promotions. All campaigns/events/promotions should be completed successfully and professionally
    • Measure the effectiveness of promotions (ROI), Use Promo Tracker to measure the effectiveness of the promotion or events
    • Identify potential area marketing plans to grow the mobile footprint and acquire new customers
    • Management and accountability for stock which includes stock orders, daily stock counts, and reports thereof
    • Management of team salaries and time and attendance, ensuring it corresponds with OPUS
    • Responsible for team management, recruiting, interviewing, setting direction/ daily targets, conducting performance reviews, and conducting the day-to-day people management functions such as shortages, IR functions, Poor Performance Management, and Development of Team Members
    • Ensure that all Team Leaders and sales agents receive full training before the commencement of duties
    • Weekly completion of Moodle, Bet Strike, Voice Note Training, and Trainers on Wheels
    • Submit Daily Reports
    • Any other related duties that might be required

    What You’ll Bring To The Team:

    • Demonstrate a good understanding of betting procedures and betting types.
    • Demonstrate good project management skills.
    • Excellent people management skills.
    • Must be able to identify, analyse, organize, and solve problems.
    • Follow through and delivers results despite obstacles.
    • Must be able to stay attuned to the needs of the market and developments.
    • Must have good forecasting skills.
    • Understanding of the operating system and software platforms.
    • Understands TUV (Top up voucher) distributions, the functionality of TUV and related processes.

    go to method of application »

    Team Leader

    • We have an amazing opportunity for a Team leader. Do you think you have what it takes to be our newest Purple Star? 
    • The successful candidate will be responsible for managing the branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

    With Hollywoodbets You Will:

    • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    • Grow with our development plans and culture that allows you to further your career.

    You Bring:

    • 12 months experience within the Retail, Gaming, or Betting industry.

    A Bonus To Have:

    • Valid Driver’s License.
    • A degree/ diploma in a related field.
    • 1- 2 year’s leadership experience.

    What You’ll Do For The Brand:

    Branch Growth

    • To ensure achievement of targets within your areas in accordance with branch budgets.
    • Drive business results by creating an open dialog with your guests to educate them on all your branch products.
    • Ensure betting boards are updated timeously.
    • Updating of memos, card changes, results and scratchings which occur throughout the day.
    • Be knowledgeable on all game rules, odd and pay-outs.
    • Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before.
    • laying a bet over the limit.
    • Taking customer bets where applicable. (A requirement in express Branches)

    Cash Administration

    • Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
    • Educate team members on all FICA Compliance.
    • Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
    • Ensure adherence to credit card administration &EFT policies where applicable.
    • Ensure team member are issued with correct floats at the end of their shift.
    • Interim checks must be done within the course of the day with team leader on duty.
    • Ensure to reconcile by the end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
    • Recovery process must be managed in line with processes/procedures.
    • The correct process must be followed with lost ticket claims;
    • Ensure the ticket number is received from the Helpline when processing the claim.
    • Record the guest’s details and I.D number to validate payment after 90 days.

    Branch Reporting

    • Ensure that daily newsflashes provide a high level overview of the operations for the day.
    •  Manage branch stock control to ensure that there is sufficient supply (although not over/under).
    • Ensure that a stock taking is done weekly and account for stock shortages.
    • Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management
    • Department of the shortage.

    Security Management

    • Be aware of your surroundings when opening and closing the branch.
    • Ensure all security factors are adhered to when banking is conducted.
    • Be aware of where all panic buttons are placed within your branch.
    • Ensure all cameras inside and outside the branch are all in working order.
    • Manage all security aspects in the branch.
    • The cashing up process must be conducted with the branch doors closed with security monitoring the area. 

    Branch Appearance

    • Ensure that the branch is always neat and tidy according to Hollywood standards.
    • Ensure that facilities are well maintained and in good working condition.
    • Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders
    • promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Offline).

    Compliance

    • Compliance and adherence to company's internal control policy.
    • Ensure compliance with company, legislative and legal requirements
    • More specifically, ensure compliance with Gambling Board requirements.
    • Compliance to the code of ethics and escalate fraudulent activities.
    • Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
    • Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
    • Ensure all team members are dressed in their correct Hollywood uniform when on duty.
    • Credit bets are not allowed to be taken by any team member.
    • Team members on duty are not allow to take personal bets within the Branch.
    • Team members are not allowed to be behind the terminal counters when off duty.
    • Team members on duty are not allowed to utilize the Limited pay-out machine.

    Communication

    • Ensure all operational communication within the branch is circulated to all team members.
    • Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
    • Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

    People Management

    • Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
    • Ensure staff attendance and behaviour are managed with the guidance from Branch Manager/Senior Team Leader.
    • Ensure all-new take recruitment documentation is submitted timeously to the Human Resources department.

    Guest Service

    • Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
    •  Pro-actively address guest complaints and ensure guest feedback is positive.
    • Build strong relationships with regular guests.
    • Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

    Values 

    • Actively promote the Hollywood values.
    • Live the values and lead as an example to the team.
    • If the branch has LPMs, responsible for management thereof.
    • If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
    • Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
    • Must be available 24/7 in case of emergencies.

    What You’ll Bring To The Team:

    • Impressive business acumen.
    • Portray strong attention to detail, whilst maintaining efficiency.
    • Strong People Management skills and problem-solving skills.
    • Must have a strong sense of accountability.

    Method of Application

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