Job Openings at Lion Roars Hotels & Lodges

• We're on the hunt for a detail-driven, people-focused Group Reservations Manager to lead our central reservations team. If you thrive in fast-paced environments, love optimising systems and have a knack for making guests feel valued before they even check in—this role could be your perfect fit.

Key Responsibilities

• Oversee daily operations of the reservations team across all our hotels and lodges
• Train, lead, and support the reservations team to deliver exceptional service
• Manage incoming enquiries via phone, email and online platforms
• Maximise room occupancy and revenue through effective rate and inventory strategies
• Coordinate closely with Sales, Front Office and Revenue teams
• Monitor OTA listings for accuracy and ensure system consistency
• Handle VIP, group, and corporate bookings with care and professionalism
• Maintain accurate records of bookings, cancellations and special requests
• Analyse booking trends and generate performance reports

Requirements

• Proven experience in a senior reservations or Reservations Manager role
• Solid knowledge of PMS/CRS systems (Opera, Protel or similar)
• Strong leadership and team management skills
• Excellent written and verbal communication
• Confident handling high-pressure, fast-paced environments
• Strong Excel and reporting skills
• Previous experience in a Group Reservations Manager position will be advantageous

To apply: Send your CV and a short cover letter outlining your relevant experience to [email protected]. We can’t wait to hear from you.

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• Are you a passionate and experienced chef looking to make your mark in the kitchen? We are seeking a dedicated Part-time Breakfast Chef to join our team!

Key responsibilities include:

• Lead the kitchen team, inspiring and guiding employees to achieve excellence.
• Manage food costs and revenue generation through effective menu planning and cost-cutting strategies.
• Utilise company documentation to maintain accurate production records and implement effective waste management practices.
• Ensure daily order completion and adherence to service standards.
• Conduct weekly and monthly stock takes, ensuring accuracy and timely submission to management.
• Recommend and promote innovative menu ideas to enhance our offerings.
• Oversee cleaning rosters to ensure a hygienic and efficient food production environment.
• Engage with guests to enhance their dining experience.

Requirements:

• Availability to work weekends and public holidays.
• Morning shifts from 6:00 AM to 11:00 AM, with occasional lunch service.
• Competitive hourly rate, negotiable based on experience.

If you're ready to bring your culinary skills to our team and create memorable breakfast experiences, we want to hear from you! To apply, please email your CV and salary expectations to [email protected].

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• As a Field Guide with Lion Roars, you'll have the chance to immerse yourself in the breathtaking landscapes of the Amakhala Game Reserve. Share your knowledge, lead unforgettable safaris, and connect guests with the wonders of the African wilderness.

Qualifications & Requirements:

• FGASA (Field Guides Association of Southern Africa) Level 1 (or higher) qualification.
• Valid First Aid Certificate.
• PDP (Professional Driver's Permit) and Valid driver's license.
• NDT (National Department of Tourism).
• Excellent communication and guest interaction skills.

Send your CV and salary expectations to rodger @lionroars.com.