Job Openings at RCL FOODS

The Role

We at RCL FOODS are currently recruiting for a Managing Executive Feed, reporting into the Agriculture and Feed Director and based at our Head Office in Westville. The Managing Executive Feed will be responsible for leading the Feed business to achieve targeted EBIT and be the industry leader in animal feed. The Managing `Executive is not an operational role, it is to drive the overall strategy of the feed business, and from a leadership perspective to sustain and grow the management, employees and executive team. Makes recommendations to the Director and Executive Team based on the overall business strategy. This role requires the incumbent to undertake the effective implementation of its decisions. Creates a shared vision of purpose of the FAB Team and values amongst all its stakeholders. Ensures effective management of all aspects of the activities within the Feed business. Endeavours to maximise profits within the best interests of employees and the RCL FOODS Business.

This is done by implementing group policies and procedures, and by establishing budgets. This role is responsible for personnel decisions, manages varying contracts and negotiations, as well as analyses data to make the best business decisions.

The incumbent will ensure GM’s drive continuous improvement in production efficiencies, while focusing on customer service as well as maintain a healthy labour relations environment. They will ensure that they drive strategy and have tactical impact for driving business results.

Minimum Requirements

• A relevant degree – preferable in Agriculture or Business/ BSc or B.Eng
• An understanding of the Agriculture, Farming or Poultry industry will be an advantage.
• Post graduate - MBA/ MSc is advantageous.
• Ability to review, analyse and synthesise information to make decisions.
• Insightful influence and sound decision making needed.
• A minimum of 10 years' experience within a production environment and it is required that 5 of those years be at a management level.

Closing date: 13 October 2020

go to method of application »

The Role

RCL FOODS is recruiting for an Account Assistant to ensure that all aspects of daily Customer/ Retailer admin and service queries are addressed. The role will be based in Westville and report to the Customer Account Manager.

The Account Assistant will be required to act as the front line administrative information contact for customers and into other Vector departments. The Account Assistant will also be required to build a deep understanding of Customer/Retailer operations and ensure efficient and accurate data capture of workflow data updates and changes as well as provide support to the Account Manager in the smooth running of a Customer account.

Minimum Requirements:

• Bcom Logistics or similar Diploma
• Valid Code EB drivers' licence
• 3 years account or general administration experience preferably in a FMCG sales environment
• SAP experience essential
• Advanced Excel

Duties & Responsibilities:

Relationship Management

• Answer daily general inquiries (represent the first point of reference including basic investigation and follow–up).
• Escalate to Account Manager (if required).

Account Administration

• Implement administration on updated service level agreements.

Project Administration:

• Update project plans for new take on projects –Customers as well categories example CLC ambient take on.
• Setup and attend project meetings.
• Ensure relevant communication flow with regards to individual project.

New Vendor Listing Process Management

• Obtain Vendor applications and follow required process to ensure implementation in Vector.
• Ensure all data is correct and captured accurately.
• Ensure credit applications are completed and returned to suppliers within agreed time frames.
• Ensure that the necessary documentation is filed accordingly.

Key Account Management

• Maintain product pricing file and communicate to central pricing/EDI for update.
• Manage Product Pricing: Ensure annual and bi annual pricing is updated accurately on the relevant system according to specified timeframes.
• Attend to all administration around buy-ins and pricing related to each customer and within the channel.
• Conduct store visits (if required and as agreed per Customer need).
• Participate in weekly operations planning meetings with internal supply planning and logistics.
• Resolve daily queries or complaints.
• Support finance department with supplier reconciliation queries and required follow up.
• Provide administrative support for monthly, quarterly and adhoc charges (e.g. chicken incentives; rebates; storage for overstocks). Ensure that annual and interim fee adjustments are implemented.
• Monitor daily EDI rejection report and resolve price discrepancies. Follow up with the relevant call centre and ensure rejected orders are re-ordered.
• Provide weekly and monthly reports on service levels; activity level reports and monthly DSC’s for customers and the Account Managers.
• Ensure administration and communication on supplier and product take-ons and exits.
• Implement customer and channel take-ons and exits (e.g. changes from boxing to crates; ChickenLicken dry goods, etc).
• Provide support on competitive market research activities.
• Monitor and collate sales performance by customer.

Promotion and Forecast Communication

• Follow up on product recalls and provide feedback to the customer.
• Manage business information content and workflow.
• Maintain and communicate customer’s promotional grid

Product workflow

• Obtain PDS from customer/retail customer (PDS = Product Data Sheet).
• Ensure all data is correct (If not, contact the relevant person to get correct data).
• Capture the data on the workflow document on the intranet.

Data report:

• Product list and cost price (ensure that data is correct).
• Establish the cost price if not provided.
• Dimension.
• Weight.
• Description.
• Link to product hierarchy.
• Link to product family (not applicable to all).
• Supplier name.
• Shelf life details.
• Attach original PDS document to workflow.
• Customer Name.
• Customer Address.
• Customer Market Segment.
• Submit to central planning for approval and sign off.
• If rejected, find the error; correct and re-submit.

Communication (within Vector and its partners)

• Handle communication in relation to stock and associated issues; engaging with the Call Centre and Supply Planning on a daily basis.
• Communicate requests from the Customer to relevant Vector stakeholders and provide feedback to the Customer.

Reporting

• Compile review packs (standard and non-standard) for the Account Manager.
• Print and compile reports as requested by customers and any adhoc requests.
• Provide reports on non-compliance of both Vector and Customers to relevant Vector Stakeholders.
• Compile daily, weekly and monthly reports for Customers.
• Compile Major Pricing Discrepancies (approx 4 – 5 times a year) this involves matching invoices to BW report to determine the value of the debit or credit note.

Team Participation and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing and self- development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.

Support and drive the business core values.

• Manage colleagues and clients’ expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
• Champion training and development of self and others through utilizing available training opportunities or contributing to the development of new training solutions relating to product costing in collaboration with national training specialists.

Closing date for online applications is 07 October 2020.

go to method of application »

The Role

RCL FOODS is seeking a Divisional Sales Manager to join our Vector Division. The role will be based in Cape Town and will report into the Sales Executive.

The Divisional Sales Manager will be expected to effectively drive the divisional sales team, ensuring effective accounts management and professional customer relationship management that achieve customer and Vector sales objectives, KPIs and targets, as well as maintain and grow the relationships with defined key accounts that translate into increased sales volumes and expanded product lines.

Minimum Requirements:

• Degree in Management, Business Administration and/or Marketing
• Valid Code EB drivers’ licence
• 10 years' experience in a marketing and sales function that includes managing complex and/or significant customer relationships and key/national accounts with at least 5 years in a management role.

Duties & Responsibilities:

Divisional Strategy Formulation and Implementation

• Formulate short- and long-term (3-year) divisional strategies to deliver sustainable, profitable growth by key customers.
• Prioritize products and initiatives by customers within the division based on demand.
• Drive the achievement of targeted sales growth.
• Work collaboratively across cross-functional teams to align demand and supply across the company.
• Drive the achievement of strategic and operational targets.
• Participate in the Vector commercial planning process through the development of an annual customer business plan.

Account Management

• Ensure that all accounts are profitably serviced for the company to achieve sales and revenue goals.
• Analyze sales statistics to determine business growth potential.
• Monitor and analyze sales and market trends.
• Develop proposals, negotiate terms and conditions, and implement contractual agreements for key accounts with accountability for delivering strong financial results.
• Plot the annual and long-term objectives for responsible accounts and ensure all volume, distribution and profit targets are met.

Client Relationship Management

• Manage all aspects of account profiles, including performance history as well as customer forecasts.
• Ensure that customers have up to date knowledge of new products, market trends and performance statistics.
• Develop and maintain strong work relationships with key opinion leaders in the market to inform future planning and sales focus.
• Manage the presentations to and negotiation with key accounts.

Market and Customer Insight Maintenance

• Identify divisional priorities and market and customer knowledge gaps to help set research needs.
• Participate in determining an appropriate customer research budget.
• Participate in market and customer research.
• Analyze and track market and customer trends and in-market measures at the customer and divisional level, such as distribution, share, price, and merchandising performance.
• Identify business implications and make recommendations.

Division Planning and Execution

• Lead an annual divisional management planning process to create customer-specific promotional plans.
• Participate in determining annual marketing objectives and strategies and advertising and promotion spending.
• Lead divisional performance reviews.
• Estimate ROI for key divisional initiatives and evaluate plans post-execution.

Pricing Guidelines Management

• Participate in setting new product pricing to extract maximum value for Baking and key account customers.
• Track brand pricing across customers within the division.
• Understand how customer spending is allocated.
• Recommend improvements to create greater value.

Financial Management

• Participate in recommending base and stretch financial goals for the broader sales team.
• Manage and control the divisional sales budget.
• Understand key drivers of profit and loss and actively support the achievement of financial targets including driving profitable product mix, maximizing profitability, and identifying business opportunities.
• Identify business risks to achieving the sales targets.

Organizational Efficiency

• Implement and simplify appropriate business processes to increase organizational effectiveness and efficiency in support of key account requirements.
• Support corporate strategy alignment and business update meetings.

Divisional Leadership

• Lead and develop staff within the context of the Labour Relations Act, Employment Equity Act, Basic Conditions of Employment Act and the Skills Development Act.
• Monitor staff performance and provide regular feedback.
• Manage staff activities, ensuring service levels are met and protocols are adhered to.
• Coach and support staff where necessary to achieve objectives.
• Establish sound staff and labour organizing and communication structures and systems.
• Lead the team towards meeting the strategy and targets through regular communication and utilization of the full organizational talent management tool set.

Closing date for online applications is 06 October 2020.