Job Openings at Salesworx Recruitment (Pty) Ltd

Job Description

• Salesworx is looking to recruit a Sales Consultant with experience and expertise in Laparoscopy, Surgical Stapling and Capsule Endoscopy.
• This Candidate should be based in Gqeberha with a go to network.

Areas of Responsibility 

• Responsible for the sales of the Laparoscopy, Surgical Stapling and Capsule Endoscopy products, including maintaining and growing existing business and expanding of sales within the assigned territory.
• Scheduling and attending appointments with existing and potential customers;
• Demonstration of products to Clinical personnel;
• Completion of weekly planner and activity report for submission to direct Manager;
• Achieving Sales Targets;
• Responsible for networking with and development of relationships with new customers and managing existing customers;
• Effective Management of consignment stock.
• Requesting and following up on quotations;
• General Administration associated with the position;
• All activities to be recorded on Force Manager CRM.

Responsible for Marketing Activities:

Marketing:

• Assist the Product Manager with Journal clubs, workshops, meetings and various conferences as needed;
• Assist the Sales Managers with the Sales budgeting per territory for the SBU;
• Effective implementation of tactical and strategic plan;
• Effective marketing activities including congresses and customer workshops and educational events;
• Daily calls to customers and new prospects;
• Effective promotion of all products offered by the company;
• Sales Knowledge to allow for effective selling of product features and benefits;
• Evaluation, analyses and report on Competitors’ products, drive strategies and driving appropriate business responses.

Customer Relations:

• In your product and marketing capacity, establish a network with the stakeholders in the Hospitals: Physicians and Key Opinion Leaders.
• Build and maintain strong relations with all stakeholders, including customers, payors, government and employees in representing our full line of products and services;
• Attending to appointments with customers and prospects;
• Gather customer requirements in cooperation with Sales Managers to ensure customer satisfaction;
• Assist when needed with successful congresses and training workshops;
• Assist with identifying the correct customers to attend product training to ensure an ROI;
• Manage relationships with all customers, prospects and key opinion leaders where needed;
• Maintain good relations and communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management;
• Utilising customer profiling and mapping tools to grow product families according to customer need but in line with our business strategy and focus products.

Sales Reports and Administration:

• Achieve monthly and quarterly sales budgets for the SBU;
• Achieve annual sales budgets per SBU;
• Assist where need to attend to Daily Ariba/Trade world, tender input and quote requests;
• Expense claims handed in on time as per the schedule received from Finance with correct cost allocations;
• Monthly reports to the Sales Manager submitted before 5th of the month;
• Weekly call reports and Weekly call planners to be recorder on Force Manager and to be sent to the Sales Manager;
• Compliance to regulatory SOP’s, SA Regulations and Code of Business Ethics;
• Maintain the Company’s ethical position. Effectively communicate and manage Company business conduct policies.

Training:

Sales Representative role:

• Maintain a high level of motivation to ensure marketing function is well implemented;
• Preparation and conducting of presentations at Sales Consultants’- and management-meetings;
• Assist Sales Managers with product queries and/or technical/clinical application information;
• Manage your portfolio by living the company values.

Training Events:

• Identify and implement educational events for customers to achieve growth;
• Manage the implementation of workshop activities with sales team and customers;
• Train new customers on the range of products as set out by your Manager;
• Assist with identifying workshops and educational events that will deliver a ROI and result in product growth;
• Participate in company business and sales meetings and provide input to management;
• Attend and assist when needed for planning of all congresses identified.

Administrative Duties:

Reports:

• Adhere to credit policies and procedures of the group;
• Maintain all administrative responsibilities associated with this position, monthly reporting on marketing activities;
• Ensure all product and marketing activities comply with legal and ethical standards;
• Managing all company expenses within the marketing budget provided;
• Adhere to any legal or medical requirements and inform management of changed requirements;
• Submit monthly report to senior management and record all activities on Force Manager CRM.

Stock management:

• Assist with Stock rotation and slow-moving identification and returns;
• Assist Sales Managers with input from the field on stock ordering and give feedback on stock requirements from the field;
• Management of consignment stock allocated to customers on request from Sales Managers;
• Management of boot stock allocated to yourself and rotation of stock when needed to reduce unnecessary expiration of products;
• Should a procedural kit procedure be implemented in the SBU – the responsibility of managing this and evaluating the effectiveness of it remains your responsibility;
• Give effective feedback to Management on Consignment stock;

Requirements

Qualifications

• Grade 12 (Matric) is a minimum requirement;
• A relevant degree or diploma is an advantage;
• Any medical-management or -marketing qualification would be a definite advantage.

Experience Required

• Previous Sales experience;
• Medical experience is a preference and previous experience in a similar position such as Laparoscopic and Surgical Stapling or any experience in the Medical Industry would be an advantage;
• Knowledge of the target group of customers such as General Surgeons, Gynaecologists, Urologist and Thoracic Surgeons and relevant Support Staff, will be an advantage;
• Clinical and product knowledge will be a definite advantage;
• Existing relationships with customer base will be a definite advantage;
• Computer literacy and proficiency on MS Office, specifically Excel (level 2 at least) and MS Word is a requirement for this position;

Skills/Competencies

• Advanced planning and organizational skills;
• Excellent written & verbal communication skills;
• Excellent interpersonal skills;
• Negotiation skills;
• Project management skills;
• Knowledge of marketing analysis, practices, strategies, planning;
• Strong analytical, organizational and decision-making skills;
• Strong understanding of business and financial drivers;
• Strong influencing skills to present new ideas promoting collaboration and generate buy-in;
• Ability to work independently and as a team member, while using discretion in decision making and sound judgment in problem solving;
• Demonstrated follow-through, initiative, attention to detail and drive for continuous improvement;
• High level of energy and stress tolerance required;
• Ability to work well under pressure and maintain a positive, enthusiastic attitude;
• High level of motivation and vision and results orientated;
• Ability to work effectively in a team environment and build strong working relationships;
• Ability to work in a fast-paced environment and meet deadlines;
• Time management to be efficient;
• Work Ethics;
• Ability to travel extensively in the country and when needed to travel abroad.
• Knowledge of the sales process that supports marketing activities, with the ability to understand & interpret customer needs using fact-finding to identify sales opportunities.
• Proficient in Microsoft Office – especially Excel at an advanced level and PowerPoint and Outlook;
• Integrity, responsive, high commitment;
• Desire to win with a drive on results;
• Strong leadership skills, a leader whose personal and professional behaviour is aligned to the Group values

go to method of application »

Job Description

• Our client in the Aluminium windows and doors hardware industry is looking for an Internal Salesperson to join their team in Pretoria.
• The successful individual will have demonstrable aluminum window and door hardware industry sales experience. Candidate need to reside in the Pretoria region!

Responsibilities:

Sales

• Represent the administrative sales engine for all things sales related, eg quoting, invoicing, credit notes
• Understand the customer’s business and needs
• Grow basket of assigned customers – upselling should be related to the original purchase and should feel
• like a natural progression rather than a pushy sales tactic
• Grow spend of assigned customers
• Grow GP% of assigned customers
• Convert dormant to active customers per agreed target
• Bring on new customers per agreed targets

Stock

• Emphasize selling stock on shelf
• Reduce excess/slow moving/redundant stock per agreed target

Market Intel

• Provide clear, intelligible and relevant feedback on the market plus clear conclusions and tactics to maximise market share, sustainability and profitability
• Clear plan on fabricator vs distributor network
• Demonstrate and utilise market leading product knowledge
• Know-your-customer (KYC) - actively analyse their business and products in an effort to enhance the customer’s business and thus gain more business on a continuous basis

People

• Active custodian of the company core values on a daily basis in all circumstances
• Clear and consistent feedback to line manager
• Productive daily engagement with assigned Business Developer to ensure collaboration and customer service excellence

Administration

• Management of age analysis and customer account status before processing orders
• Adherence to all operating processes
• Consistent management of Outstanding Sales Order Report
• Active stock management

Requirements

• Demonstrates a consistently high level of enthusiasm for the role and working environment, bringing positive energy and acting as a strong motivator within the team.
• Has evolved beyond being an order taker to becoming an order maker, with the ability to identify opportunities and develop clear, specific, and commercially astute strategies to drive business growth.
• Exhibits an excellent engagement style with both internal and external stakeholders, with the emotional intelligence and interpersonal awareness to read situations effectively and adapt accordingly.
• Displays strong administrative capability, working with a high degree of accuracy, efficiency, and diligence in all tasks and reporting requirements.
• Possesses excellent numerical and commercial acumen, including a solid understanding of turnover, gross profit, profit margins, and targets, with the ability to translate these figures into practical, results-driven actions.

Benefits

• Basic R20,000 - R25,000 (depending on experience)
  Incentive policy: 13th and 14th cheques included in December pay run and dependent upon Company and personal performance as measured vs specific KPIs
• Pension contribution from Company 8% (tax free and in addition to salary)
• Momentum Health4Me medical benefit

go to method of application »

Job Description

Scope of the position:

• Working within the Bloemfontein Field Service team, carrying out the installation, service and maintenance of the state-of-the-art surgical systems, install base of the company's equipment.
• The successful candidate will play a key role in ensuring maximum system up-time and enabling surgical teams to get the best clinical value from the surgical platform and ensuring service agreements and warranty obligations are fulfilled. This is a challenging role, where technical-, troubleshooting- and customer-facing skills are combined.
• This role will work closely with the Business Development Manager, Business Unit Manager and Technical Manager / Branch Manager.

General areas of responsibilities:

• Assessing, installation, trouble shooting, repair and scheduled maintenance of integrated surgical systems in compliance with regulations and quality standards;
• Ensuring preventative maintenance actions are carried out precisely and on time and ensuring that all service works are clearly and accurately documented;
• Performing remote log analysis using dedicated engineering tools;
• Maintaining service logs, internal service records and accurate configurations of the installed systems ensuring compliance with all relevant medical device regulations;
• Taking ownership of customer issues from identification of issue right through to resolution and maintaining great customer satisfaction;
• Provide technical support to end-users and internal customers including Commercial, Marketing and Clinical Implementation teams;
• Maintain and develop the Technical Support and Service processes;
• Managing spare parts inventory, from ordering to managing the reverse logistic of spare parts and calibration tools;
• Complete and keep detailed records ensuring all administrative tasks are performed on time;
• Preparing and following up on quotations;
• Providing accurate feedback to the Commercial, Marketing and Clinical Implementation team;
• Preparing product reports by collecting, analysing, and summarizing information and trends;
• Keeping equipment operational by following manufacturer's instructions and established procedures;
• Completing projects by training and guiding customers / users;
• Scope includes installation base of the company's equipment in the Free State & Northern Cape;
• Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; participating in professional societies;
• Standby duties and willingness to work after hours

Requirements

Qualifications and experience required:

• N-Dip, National Diploma or B-Tech Degree Electrical / Electronic / Clinical / Biomedical Engineering;
• Minimum 3-5 years working experience as a Field Service Engineer / Clinical Engineer;
• Availability to travel at short notice within South Africa.
• Valid Driver’s license and reliable own vehicle is a requirement.
• Field service experience within a regulated environment such as medical / pharmaceutical;
• Experience and knowledge of operating theatre protocols and working with hospitals;
• Experience in servicing value added capital equipment would be advantageous (Imaging, Surgical Robotics, Radiotherapy, etc.);
• Medical background in the clinical field of imaging, surgical robotics, radiation therapy is a requirement;
• Electronic experience and ability to perform software updates via engineering interfaces;
• Experience in the medical industry on X-ray equipment;
• Computer literacy and proficiency in MS Office including advanced Excel is a requirement for this position

Capabilities:

• Attention to detail and accuracy;
• Result orientated and ability to work under pressure to meet deadlines;
• Good theoretical and practical knowledge in electronic, electrical and mechanical systems with the ability to trouble shoot and proven track record in independently trouble shooting complex electro-mechanical systems;
• A mechanical aptitude for performing any mechanical component repair or replacement to exacting standards;
• A can-do hands-on attitude for a variety of tasks;
• Ability to self-schedule his/her activity (PM Schedule, System Upgrades, Repairs);
• Pro-active service mindset
• Willingness to work in a cross functional environment (Sales, Customer Ops, Product Support, etc.);
• Good listener, strong communication skills and well presented.

go to method of application »

Job Description

This position will report to the Technical Manager,

Areas of responsibility

• Installation of new equipment, as well as service and maintenance of existing equipment, in compliance with regulations and quality standards;
• Assess, troubleshoot and repair of defective diagnostic equipment;
• Complete and keep detailed records of all work done and prepare weekly work reports;
• Complete all mandatory documentation as required for all installations;
• Delivery of equipment to customers;
• Assures product quality by electrical testing methods and testing installed system capabilities;
• Prepare product reports by collecting, analysing, and summarizing information and trends;
• Provide engineering information by answering questions and requests;
• Keep equipment operational by following manufacturer's instructions and established procedures;
• Update and maintain product data base on an on-going basis;
• Complete projects by training and guiding customers/users;
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; participating in professional societies.

Requirements

Qualifications

• Diploma, N-Dip or B-tech Degree: Clinical / Electrical / Electronic Engineering;
• Computer Skills (MS Office (specifically Excel advanced), networking, etc.)

Experience required

• 2-5 Years technical working experience in the Laboratory & Scientific Industry;
• Experience working with Laboratory and Scientific Equipment will be an advantage;
• Strong Technical skills – electronic, mechanical and instrumentation;
• Electrical, mechanical and electronic field experience will be an advantage.

Capabilities

• Attention to detail and accuracy with being result orientated;
• Ability to work under pressure and meet deadlines;
• Good communication skills, well presented and enjoy working within a team;
• Technical knowledge of electronic, electrical and mechanical systems and –troubleshooting;
• Valid driver’s license with own transport is a prerequisite

Benefits

• Basic and travel Allowance
• 50% medical aid and Provident Fund contribution
• Reimbursive Cell and Data allowance of R1069 per month
• Fuel card,
• Laptop and other tools needed to complete responsibilities

go to method of application »

Job Description

• In this role, the Case Assistant will use their newly obtained knowledge in the related field, to sell the full range of Peripheral Intervention and Embolisation products in a professional manner by calling on health care professionals and related role players i.e., Vascular Surgeons, Interventional Radiologists, Stock Controllers, Theatre Staff etc.
• The Case Assistant will be expected to maintain current business, by creating relationships with customers, in the shortest time, and service current business thereby.

Areas of Responsibility

• Maintaining existing business in the assigned territory;
• Scheduling and attending appointments with existing customers;
• Preparing stock for and attending theatre lists, to service the product related needs of the customers;
• Completion of weekly planner and activity report for submission to direct manager;
• Responsible for networking with and managing existing customers;
• Counting and management of consignment stock;
• Requesting and following up on quotations;
• General administration associated with the position.

Administrative Duties:

• Adhere to credit policies and procedures of the group;
• Maintain all administrative responsibilities associated with this position; monthly reporting on marketing activities;
• Ensure all product and marketing activities comply with legal and ethical standards;
• Managing all company expenses within the marketing budget provided;
• Adhere to any legal or medical requirements and inform management of changed requirements;
• Submit monthly reports to management.

Stock Management:

• Assist with stock rotation and slow-moving identification and returns;
• Assist Sales Manager with input from the field on stock ordering and give feedback on stock requirements from the field;
• Management of consignment stock allocated to customers on request from Sales Manager;
• Management of boot stock allocated and rotation of stock when needed to reduce unnecessary expiration of products;
• Giving feedback to Management on Consignment stock.

Requirements

Qualifications

• A relevant degree is a minimum requirement;
• Any medical and marketing qualifications would be a definite advantage.

Experience Required

• Medical experience during education is a preference and previous experience in a similar position such as Vascular or any experience in the Medical Industry would be an advantage;
• Knowledge of the target group of customers will be an advantage;
• Computer literacy and proficiency on MS Office, specifically Excel (level 2 at least) and MS Word is a requirement for this position;
• Clinical and product knowledge will be a definite advantage;

Skills/Competencies

• Advanced planning and organizational skills;
• Excellent written & verbal communication skills;
• Strong analytical, organizational and decision-making skills;
• Ability to work independently and as a team member, while using discretion in decision making and sound judgment in problem solving;
• Demonstrated follow-through, initiative, attention to detail and drive for continuous improvement;
• High level of energy and stress tolerance required;
• Ability to work well under pressure and maintain positive, enthusiastic attitude;
• High level of motivation and vision and results orientated;
• Ability to work effectively in a team environment and build strong working relationships;
• Ability to work in a fast-paced environment and meet deadlines;
• Time management to be efficient;
• Work Ethics;
• Proficient in Microsoft Office – specially Excel and PowerPoint and Outlook;
• Integrity, responsive, high commitment;
• Desire to win with a drive on results;

Additional Requirements

• Preference will be given to a candidate residing in the Cape Town area;
• Own reliable vehicle with travel in the Western Cape region, even after hours;
• Someone wanting to gain much needed experience in this Medical Sales Industry;
• Willingness to work hard and long hours when required.
• OWN RELIABLE CAR WITH A VALID DRIVER'S LICENSE IS ESSENTIAL

Benefits

• Basic and Travel allowance
• 50% medical aid and Provident fund contributions
• Data allowance
• Fuel Card