Job Openings at Telesure Investment Holding

Specification    

• Leadership and Direction
• Identify and communicate the actions needed to implement the function's strategy and business plan within the business area or department; explain the relationship to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.

Functional Strategy Formation & Implementation

• Develop tactical plans for optimizing resources and assets being managed to deliver on the Tied Financial Advisory Services strategy to meet business growth requirements. Effectively align channel objectives to overall organizational / business objectives in order to meet profit targets.

Business Planning

• Develop and propose annual business plans for the Tied Financial Advisory Services ensuring alignment with strategy. Meet growth objectives in all distribution channels in the Life and Wealth, Personal lines and Commercial Lines channels. Recommend financial and headcount budgets; propose business targets (e.g., revenues or other key performance indicators); and schedule key activities /projects, ensuring integration with other elements of the organization.

Stakeholder Engagement (Internal and External)

• Identify and manage stakeholders up to top management level, finding out their needs/issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.

Promoting Customer Focus

• Manage, monitor and ensure that exceptional customer service is delivered across the the distribution channels in the Life and Wealth, Personal lines and Commercial Lines.

Organizational Capability Building

• Evaluate the capabilities of individuals within the department to identify gaps and prioritize development activities. Implement the organization's formal development frameworks within the area of responsibility. Coach and mentor others to support the development of the organization's talent pool.

Requirements    

• General Education
• Grade 12/ SAQA Accredited Equivalent (Essential);
• FAIS accredited NQF5 (120 credits) (Essential);
• KI Regulatory Examination (Essential);
• Full product holding accreditation (Essential);
• CFP (Advantageous);
• Management and/or coaching qualification (Advantageous)

General Experience

• 8 or more years' experience managing a sales-driven team or multi-teams in the financial sector (Essential)

Managerial Experience
5 or more years' managerial experience (Essential)

*SAQA Accredited Equivalent* - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.

Financial Sector Conduct Authority (FSCA)** competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are always and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

Employment Equity

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

Should you not hear from our team in 30 days, kindly consider your application unsuccessful.

Unlock your greatness & be unstoppable

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Specification    

• The Business Development Officer contributes to the organizational goals by generating
• high quality leads for Business Insurance.

Business Development

• Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.

Customer Relationship Development / Prospecting

• Make calls (by telephone or in person) to allocated customers to develop new relationships. Act as a first point of contact for resolving customer queries and complaints.

Customer Needs Clarification

• Set clear objectives for each sales call or meeting; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation.

Sell Customer Propositions

• Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale.
• Negotiate agreement with the customer and internally with commercial colleagues to ensure that customer requirements are met.

Sales Opportunities Creation

• Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences.

Performance Management

• Prioritize own workflow and ensure work is completed to the required standards of productivity, quality and timeliness; use performance management systems to improve personal performance.

Operational Compliance

• Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfil personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing
• education, attending conferences, and reading specialist media.

Requirements    
- Matric / Grade 12
- 2 - 3 years marketing or face to face sales experience preferably in commercial insurance.
- Own vehicle
- Valid Drivers License

*SAQA Accredited Equivalent -It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.

#Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) -As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

Employment Equity
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

go to method of application »

Specification    
Operations Management

• Oversee an operational area with guidance from senior colleagues. Could involve responsibility for development or delivery (or both). Provide input, participate and collaborate on cyber security related projects, specifically within the technology domain, towards ensuring appropriate operations representation and to allow for more seamless operationalization and handover. Assist in establishing and generating mature cyber security operations metrics and indicators. Report on key cyber security operations metrics and indicators to management, the executive and relevant oversight forums. Implement improvements and continuously mature cyber security operations functions.

Information Security

• Define business impact of security incidents and identify and drive recommendations for change to prevent similar incidents. Take ownership of and drive maturity of information and cyber security operations within TIH, and specifically as it pertains to centralized operation of cyber security technologies and activities directly related thereto. This includes technologies across the following areas, whether on-premise or cloud hosted such as Internet and dark web cyber threat exposure; network security; endpoint security; identity and access management; application security (proactive and reactive technology protections); vulnerability management; data security; cyber security incident detection and response; and manage, maintain and oversee administration of various cyber security technology components and systems and keep in operating order.

Operational Compliance

• Monitor and review performance and behaviors within area of responsibility to identify and resolve non-compliance with the organization's policies and relevant regulatory codes and codes of conduct. Ensure, through appropriate planning, execution, oversight of implementation and management of centralized and dedicated operations, TIH is able to appropriately identify, protect, detect, respond and recover to cyber security threats. Additionally, this role should strengthen TIH’s prediction capability, where possible, as a lead-in to further enhancing and optimizing said lifecycle.

Policies and Procedures Development

• Develop policies, procedures, and related guidelines for an important area of responsibility within a function, ensuring compliance with external requirements and integration with the broader functional policy framework. Collaborate with risk, compliance and forensic functions to ensure that; controls comply with various internal and external requirements, cyber risks are measured, managed and communicated, and digital forensic capabilities are maintained and improved. Take ownership of, manage and optimize operation of dedicated and centralized cyber security technology. This includes establishing relevant structures, operating procedures and other mechanisms to ensure consistent execution, quality outcomes and alignment to TIH security governance and international best practice. Participate and positively contribute to governance forums, committees or groups within TIH.

Stakeholder Engagement

• Identify and manage stakeholders up to management level, finding out their needs/issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions. Build and maintain relationships with teams and areas within TIH towards ensuring collaboration and overall successful functioning of cyber security operations across the organization.

Horizon Scanning

• Identify new external developments and / or emerging issues within an area of technology or business function and evaluate their potential impact on, or usefulness to, the organization. Have a clear and sound understanding of the information security operations
• landscape, both current and as it continues to evolve. Collaborate with the Information Security Architecture function around strategic cyber security technology selection and investment, or technologies with an impact on cyber security.

Analysis of "As Is" and "To Be"

• Document complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required. Maintain visibility of emerging information and cyber security threats and trends and adjust operations activities to best defend against such threats. Participate in and provide leadership and direction during cyber security incident response activities, as well as provide post-incident reporting and root cause analysis.

Business Requirements Identification

• Collect business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis to express the requirements in terms of target user roles and goals.

Insights and Reporting

• Prepare and coordinate the completion of various data and analytics reports. Identifying and interpreting complex patterns and trends, and translating those insights into actionable recommendations. Design and perform appropriate metrics that will enable monitoring, diagnosing, and correcting performance issues.

Leadership and Direction

• Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals. Provide leadership and effectively run the centralized and dedicated cyber security operational team(s).
• Provide direction and leadership, contract and engage, maintain oversight of, and manage relationships and output of service providers, providing cyber security operations functions. Provide cyber security operations leadership and direction, including in the context of cyber security related forums and groups within TIH.

Performance Management

• Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organization's performance management systems to improve personal performance. OR Manage and report on team performance; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these, taking appropriate corrective action where necessary to ensure the achievement of team / personal objectives.

Building Capability

• Implement the formal development framework for a team, with guidance from senior colleagues. Provide informal coaching to others throughout the organization in area of expertise. Grow, upskill, manage and mentor the operations team members to ensure skills and capabilities continue to mature with an evolving threat landscape.

Requirements    

• General Education
• Grade 12/ SAQA Accredited Equivalent (Essential);
• Relevant industry certifications, such as CISSP, CISM, CEH, ISO27032 etc. (Essential);
• Degree or diploma in an information technology or related domain (Advantageous)

General Experience

• Minimum of 5 years' experience in information / cyber security with specific experience in cyber security operations (Essential); Experience working in Financial Services Industry (Advantageous)

Managerial Experience

• 2 or more years' experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (Essential)

*SAQA Accredited Equivalent* - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.

Financial Sector Conduct Authority (FSCA)** competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are always and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

Employment Equity

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organizational culture that recognizes, appreciates and values diversity & inclusion.

Should you not hear from our team in 30 days, kindly consider your application unsuccessful.

Unlock your greatness & be unstoppable