Job Openings at Toys R Us and Babies R Us South Africa

Job purpose:

• Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Key Skills needed:

• Sales driven
• Fantastic customer service skills
• Tenacious
• Highly motivated and target driven
• Excellent selling and communication skills
• Merchandising

Key Performance Areas

• Providing AWESOME customer service to give customer a WOW experience
• Attend to unique and individual shopping needs of each customer and always put the Customer first
• Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
• Adhere to all basic customer service standards
• Determining customers' requirements and advising on product range, price and warranties
• Demonstrating, explaining and advising on products to customers
• Selling goods and most importantly add on sales and services
• Ensuring that goods are correctly priced and displayed
• Ensure promotions are executed timeously and execution is planned in advance
• Adherence to all merchandising/layouts and housekeeping standards and schedules
• Preparation, implementation and maintenance of all advertised sales promotions timeously
• Reporting on fast and slow sellers to the Store Manager
• Participating in stock takes and stock counts
• Minimize stock loss
• Minimize expenses in area of responsibility
• Maximize sales in all areas
• Protect Company’s assets in area of responsibility

Entry Requirement

• Matric Certificate
• 6 (six) months retail experience
• Must have own or reliable transport to be able to work shifts

General

• To undertake any other relevant duties requested by Senior Management
• To undertake all mandatory and service training as required
• Maintaining the strict confidentiality of all information
• To undertake an appraisal and personal development review regularly
• To take responsibility and accountability for being up to date with current SOP’s
• Co-operating fully in the introduction of any new technology and new methods.

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Job purpose: 

• To add value and improve our operations by bringing a systematic and disciplined approach by reporting the effectiveness of risk management, internal control, and governance processes.

Key Skills needed:

• Be an analytical thinker with strong conceptual and problem solving skills.
• Have excellent documentation and communication skills.
• Be able to work under pressure, while maintaining accuracy and quality.
• Ability to manipulate large amounts of data and to compile detailed reports.
• Proven knowledge of auditing standards and standard operating procedures.
• Ability to adapt to change quickly and multi-task.
• Excellent interpersonal, communication and computer skills.
• Ability to work independently and part of the team.
• Self-motivated determined and confident.
• Meticulous attention to detail.

Key Performance Areas

Performing full audit cycle which includes but not limited to:

• Determining audit methodology where auditor determines how information will be collected for review;
• Fieldwork where auditor tests and compares audit samples;
• Reporting where auditor reviews and compiles audit findings to be presented to intended recipients.
• Provide independent assurance that the companies risk management, governance and internal control processes are operating effectively.
• Determine and rate compliance against current standard operating procedures.
• Maintaining professional duty to provide an unbiased and objective view.
• Investigate occurrence of fraud, embezzlement, theft, waste etc.
• Performing risk-based internal audits (Including but not limited to admin, inventory, sales, stock counts and seasonal audits).
• Proactively identify and rate risk.
• Evaluating the adequacy and effectiveness of governance, risk management and internal controls across all departments.
• Analyzing root causes of audit findings and determining whether fraud and/or error took place and thereafter ensuring same is rectified.
• Recommending practical/ business-minded solutions to identify risks and ensuring company keeps abreast with industry standards.
• Maintain open communication with audit manager.
• Travelling to audit sites.
• Teamwork skills but also the ability to work on your own.
• Communicate findings by preparing high quality reports.

Closing Date 06 August 2026

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Job purpose:

• Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Key Skills needed:

• Sales driven
• Fantastic customer service skills
• Tenacious
• Highly motivated and target driven
• Excellent selling and communication skills
• Merchandising

Key Performance Areas

• Providing AWESOME customer service to give customer a WOW experience
• Attend to unique and individual shopping needs of each customer and always put the Customer first
• Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
• Adhere to all basic customer service standards
• Determining customers' requirements and advising on product range, price and warranties
• Demonstrating, explaining and advising on products to customers
• Selling goods and most importantly add on sales and services
• Ensuring that goods are correctly priced and displayed
• Ensure promotions are executed timeously and execution is planned in advance
• Adherence to all merchandising/layouts and housekeeping standards and schedules
• Preparation, implementation and maintenance of all advertised sales promotions timeously
• Reporting on fast and slow sellers to the Store Manager
• Participating in stock takes and stock counts
• Minimize stock loss
• Minimize expenses in area of responsibility
• Maximize sales in all areas
• Protect Company’s assets in area of responsibility

Entry Requirement

• Matric Certificate
• 6 (six) months retail experience
• Must have own or reliable transport to be able to work shifts

General

• To undertake any other relevant duties requested by Senior Management
• To undertake all mandatory and service training as required
• Maintaining the strict confidentiality of all information
• To undertake an appraisal and personal development review regularly
• To take responsibility and accountability for being up to date with current SOP’s
• Co-operating fully in the introduction of any new technology and new methods.

Closing Date 24 July 2026

go to method of application »

Job purpose:

• Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Key Skills needed:

• Sales driven
• Fantastic customer service skills
• Tenacious
• Highly motivated and target driven
• Excellent selling and communication skills
• Merchandising

Key Performance Areas

• Providing AWESOME customer service to give customer a WOW experience
• Attend to unique and individual shopping needs of each customer and always put the Customer first
• Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
• Adhere to all basic customer service standards
• Determining customers' requirements and advising on product range, price and warranties
• Demonstrating, explaining and advising on products to customers
• Selling goods and most importantly add on sales and services
• Ensuring that goods are correctly priced and displayed
• Ensure promotions are executed timeously and execution is planned in advance
• Adherence to all merchandising/layouts and housekeeping standards and schedules
• Preparation, implementation and maintenance of all advertised sales promotions timeously
• Reporting on fast and slow sellers to the Store Manager
• Participating in stock takes and stock counts
• Minimize stock loss
• Minimize expenses in area of responsibility
• Maximize sales in all areas
• Protect Company’s assets in area of responsibility

Entry Requirement

• Matric Certificate
• 6 (six) months retail experience
• Must have own or reliable transport to be able to work shifts

General

• To undertake any other relevant duties requested by Senior Management
• To undertake all mandatory and service training as required
• Maintaining the strict confidentiality of all information
• To undertake an appraisal and personal development review regularly
• To take responsibility and accountability for being up to date with current SOP’s
• Co-operating fully in the introduction of any new technology and new methods.

Closing Date 31 July 2026

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Job purpose:

• Responsible for all administrative functions in a store in accordance with the Company’s standards and procedures. 

Key Skills needed:

• Strong Admin and reporting acumen
• Well organised
• Numeracy
• Ability to work under pressure and handle challenging situations
• Time Management
• Problem solving
• Appropriate Computer skills

Key Performance Areas

• Manage, control and administer all timeously in the store related to daily banking, price changes, staff scheduling and employment contracts, stock counts, stationery and all other general administration
• Daily cash ups and balancing by receiving incoming cash, checking it against sales slips and other documents, and preparing it for deposit at bank
• Counting and recording money received and/or paid out and balancing against cash register sales records
• Ensure accurate and timeous daily banking and reconciliations
• Daily reporting all discrepancies, shortages and overs, price overrides refunds and exchanges to Store Manager for authorisation
• Manage and control all functions and procedures related to receipt and dispatch of goods in accordance with standard operating procedures
• Daily scanning and emailing to head office all documentation relating to the receipt and dispatch of stock
• Daily reporting of all receipt and despatch documentation to the Store Manager for authorisation
• Adherences to daily housekeeping in office area
• Manage and control all weekly stock counts in accordance with count schedule
• Plan and prepare and administer all stock take counts
• Manage and control all stock take counts
• Planning and preparing work schedules for Store Managers authorisation
• Daily updating price changes electronically and manually
• Maintenance and administrations of all stock related matters (including but not limited to reports in respect to: no sales, top sellers and negative stock transactions);
• Ordering, monitoring and controlling Stationery used in the store
• Minimize expenses in area of responsibility
• Protect Company’s assets in area of responsibility

Entry Requirements

• Matric Certificate
• Must have own or reliable transport to work to be able to work shifts
• Minimum of 1 (one) year administration experience within a retail environment

General

• To undertake any other relevant duties requested by Senior Management
• To undertake all mandatory and service training as required
• Maintaining the strict confidentiality of all information
• To undertake an appraisal and personal development review regularly
• To take responsibility and accountability for being up to date with current SOP’s
• Co-operating fully in the introduction of any new technology and new methods.

Closing Date 31 July 2026