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Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of A...
Job Summary
Job Description
Accountability: Managing the assigned legal portfolio
Education
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
Develop solutions to current business problems that make commercial sense by extracting, analysing, and interpreting relevant data and engaging with key enablers in the business.
The purpose of the role is to develop and maintain Advanced Analytical Models within Absa's Business Units, thus enabling continuous improvement through the provision of accurate and applicable analytical measures, focusing on the optimization of the income statement and balance sheet elements.
Job Description
Key Accountabilities
Accountability: Business Requirement Engagement and Initiation
To make sure that the business requirements are understood on all analytical projects given (to the team) by the Project Owner/Project Sponsor (e.g. Home Loans Business Unit etc.) by continuously communicating with the different project teams to make sure it is understood in order to ensure project delivery.
To liaise regularly with line management and work closely with them to extract business requirements, evaluate and recommend possible business solutions, make assessments and produce feasibility analysis.
Identify project risks (e.g. data constraints, time constraints, capacity, etc.) either by consultation with the business stakeholders e.g Home Loans, AVAF,(ABSA Vehicle and Asset Finance) and/or a risk assessment workshop and develop mitigating action plans based on the outcome of the workshops held in agreement with the project Sponsor/Project Owner/Project Manager (PM), thereafter document such risks and actions in the project risk register for ongoing monitoring.
Assist the Project Manager by ensuring that the definition of the project scope and all other documentation needed in the Project Concept and/or Project Charter document/s is obtained by facilitating a project definition workshop.
Develop hypotheses by holding regular project meetings to achieve project goals based on the outcomes of the project definition workshop and use these to guide the fact gathering and analysis.
Identify project milestones based on the high level project plan and prepare planning estimates in terms of timelines, resources, design, etc. for the project.
Assist the Project Manager (PM) to generate weekly/monthly or ad-hoc status reports, using input from project teams for reporting to Project Office/Sector Change Council/Group Change Council for the purpose on reporting progress on the project in terms of work completed/still to be done, risks, issues, plans, etc.
Accountability: Strategy, Planning and Reporting
Develop and maintain tools and analytical techniques by monitoring the business and project activities to simulate Asset and Liability (A&L) interest / Non Interest Income (NII) pricing changes across the Group.
Develop and maintain monthly and ad-hoc reporting by generating the relevant and appropriate reports to measure the effectiveness of A&L interest / NII pricing.
Develop and maintain monthly and ad-hoc reporting by generating the appropriate reports to measure the effectiveness of inter-bank pricing across payment systems.
Develop and maintain monthly and ad-hoc reporting by generating appropriate reports to measure the effectiveness of Retail payments. Ensure that negotiated inter-bank prices are correctly applied by Bankserv through monthly reconciliations by following up on the implementation of the Pricing policy. Make sure that billed Bankserv volumes correspond to Absa volumes by following up on the implementation of the policy.
Develop and maintain competitor-pricing analyses including international interest pricing trends / activities by completing benchmark competitor analyses in order to remain competitive in the banking industry.
Provide relevant inter-bank pricing input through management meetings and consultations to the Medium Term Planning, Short Term Planning and monthly RAF such as project management plans, business plans etc. processes
Provide relevant A&L interest / NII pricing input to the MTP, STP and monthly RAF processes by integrating into the business planning meetings, and the project meetings.
Provide relevant A&L interest / NII pricing input to new product developments by being part of the product development meetings, and the project meetings.
Develop relevant training materials to improve staff awareness and understanding of A&L Interest / NII pricing policy by compiling all relevant material, compiling the training material and running the training as required for staff.
Accountability: Cross-Functional Collaboration
Collaborate and enforce integration across product lines and market segments by managing all the relevant relationships to eliminate A&L pricing arbitrage risk and optimal impact and contribution of A&L interest pricing.
Participate in relevant decision / governance forums to ensure support for – and consistent execution of A&L Pricing strategy / design.
Education and experience required
Relevant B.Degree or equivalent NQF level 7 qualification
Experience in extracting and manipulating data to build data models
Pricing experience will be an advantage
Experience in Financial Statement Analysis
Two (2) years (Technical/Managerial) experience
Five (5) years’ experience in Financial Services/Banking environment
Knowledge and skills:
Business Analysis Skills
Mathematical Problem Solving Skills
Attention to Detail whilst applying Strategic thinking
Presentation and Influencing Skills
Strong Interpersonal Skills
Personal Credibility and Integrity
Stakeholder Engagement
Negotiation Skills
Ability to interpret and analyse Financial information
Excellent Computer Literacy (MS Office, SAS, SQL, etc.)
Report Writing Skills
Innovative Thinking
Financial Statement Analysis
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Description
FX sales person to be appointed in Global Markets team. Will manage all FX sales activity for a large portfolio of clients . The successful candidate will be appointed at AVP level and must have a proven track record working with forex products ie in FX sales/International Banking/ Middle office where there is experience in servicing the FX needs of Corporate or Business Banking clients. A good understanding of regulatory environment affecting FX is required. B degree /equivalent. Self-starter with ability to build and maintain relationships.
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.
Job Description
The main focus of this role is to build & maintain professional business relationships across a portfolio of clients by driving challenging sales and income targets, proactively acquiring new clients, solutioning existing clients with cross sell, campaigns and product utilisation and proactively managing and improving customer satisfaction and risk and compliance.
Key Accountabilities:
Income Growth and Financial Targets
Driving income and sales targets by cross selling, upselling and acquiring new prospective clients
Ensure dedicated relationships are maintained and grown by being the single point of entry via appointment based customer interaction as well as On-Site visitation.
Create and maintain an annual client interaction management plan by planning on theClient management Program (CMP).
Ensure the long term sustainability of the portfolio by establishing relationships with new clients and solution-based up-selling to existing clients.
Create a pipeline of new business by working on leads generation initiatives with Retail, existing client base and within the Business growth section of RB.
Make effective use of the client planning and solutioning tools (Sales tools) for the top 30% of the portfolio to ensure in-depth understanding of client needs, in order to provide clients with the best possible solutions.
Achieve new business and up-selling sales targets by pro-actively driving cross functional teams (including but not limited to Sector and Product specialists) to find client-centric solutions which must be formalised in strategic proposals and presented to clients in accordance to the distinct Client Value Proposition (CVP) for Enterprise Accounts. Achieve customer satisfaction targets within the assigned portfolio by improving customer satisfaction standards by providing solutions such as Notify Me, E-Pin, Business Advantage, etc.
Develop and demonstrate a deep understanding of the regional market trends and business lifecycle challenges.
Track and monitor the financial performance of the portfolio by utilising the scorecard and Customer Management Portal (CMP).
Use Magic Matrix as a guiding tool to ensure cross selling and up selling happens in the portfolio to grow the book.
Apply risk-based pricing for all new sales and pricing reviews in line with standard pricing and fee structures/guidelines and applications. Negotiated pricing by exception ,based on existing concession model.
Operate and position RB Enterprise Banking in a dynamic and highly competitive market place by interacting with all relevant stakeholders and driving key initiatives to secure customer retention and growth.
Achieve sales targets relevant to the strategic initiatives and drivers of the Enterprise Business accounts segment.
Focus on customer graduation to more customer focused and appropriate value proposition, upgrading the customer to the RB Business/Commercial cost to serve value proposition.
Internal and Client Relationship Management
Actively drive acquisition initiatives through pro-active re-engagement processes supported by Enterprise Banking campaign initiatives.
Conduct regular client visits in accordance with the Enterprise Business Value Proposition and initiate changes to RB Product by providing input into product development to better service the customers.
Own the primary relationship with the client by being the only point of entry to the client and ensure the portfolio is serviced appropriately.
Pro-actively educate the customers of the new operating model and value proposition that RB offer.
Make use of middle and back-office support networks to ensure effective on-boarding and complete end-to-end service delivery.
Maintain overall ownership for servicing the client on operational matters by driving relevant internal support networks such as the Business Support Centre.
Take ownership of client complaints that originate from the RE's area of responsibility and accountability and log on to the Client Compliment and Complaints system as per the prescribed policy and procedure guidelines. This will allow business to track actions to improve on service levels. Conduct client visits and maintain a client visitation plan to improve Customer Service.
Participate in the Internal Customer Surveys held between Enterprise and Retail, Credit Lending, Middle Office and Global Banking Products to ensure the internal relationships are improved, built and value is extracted from these relationships.
Analyse the Customer satisfaction Management (CSM) and Real Time CustomerSurveys (RTCS) to ensure that customer service is improved on an ongoing basis.
Communicate and implement any actions to improve service following client feedback and/or complaints to all relevant parties within the bank.
Work closely with Enterprise Business Support Centre, responding to complex service requests and complaints for customers.
Work pro-actively with colleagues across the Group to support the growth of lead generation by introducing and working with relevant Group Specialists such as Agri Specialist, Commercial Property Finance Consultant, Khula, SME Specialist, etc.
Promote alternative delivery channels to clients.
Take responsibility for meeting challenging individual and team value targets.
Provide support to the Sales Manager Enterprise Business and other team members where assigned (including coaching).
Stay abreast of new industry developments and clients' market position.
Manage Risk Assessment
Understand and apply the relevant governance and compliance procedures to activities undertaken and maintain ongoing completion of relevant governance and compliance training; e.g. NCA, FAIS and Competition Commission.
Maintain customer records and accurate completion of applications and paperwork by capturing customer information on Appointment Manager and Customer Management Portal.
Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
Manage the Not Fit For Processing listings for the KAMLS ensuring that error rates on submissions to Middle office for 2nd tier checking of all KAMLS documents are at a minimum. Manage dormant accounts ensuring clients activate accounts or close accounts if no longer required
Take ownership for obtaining and scanning of all KAMLS (Know your Customers and Anti Money Laundering) and other on-boarding documentation relevant to the customer (New and Existing customers).
Ensure that all outstanding collateral conditions and conditions of credit grant are met
Pro-actively manage customer credit reviews with assistance of Review Manager in order to mitigate possible credit risk and/ customer dissatisfaction due to credit limits not being renewed.
Manage high risk customers by reviewing their accounts as per the Review Manager and negotiate reduction on facilities as per the review policy guidelines.
Apply appropriate solutions according to the risk profile and credit appetite within the industry.
Competencies:
Values Driven
Digitally Empowered
Customer Obsessed
Exceptional Team Player
Creative Problem Solving
Drives Results
Pan African Citizen
Minimum Requirements
NQF level 7 or equivalent B Degree in commerce/ marketing/finance
At least 5 years of sales and relationship banking experience in a Commercial Banking environment.
Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status.
General
The appointment will be made in line with the Divisional Employment Equity strategy.
There is no referral payment option with this requisition.
Education
Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
Job Description
Education
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Description
Key critical requirements:
Advantageous
Education
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
Job Description
Education
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
Job Description
Education
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
Job Description
Key Accountabilities:
Process
Finance
Conduct
Competencies:
Minimum Requirements
General
Education
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
Job Description
Education
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
Job Description
Specific skills for Advert:
Education
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Job Summary
Job Description
DevOps
People
Risk & Governance
Education
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
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