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  • Posted: Aug 4, 2021
    Deadline: Not specified
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    Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of A...
    Read more about this company

     

    Specialist Legal Recoveries On/Off Balance

    Job Summary

    • Risk management through cost effective recovery of outstanding debt exposures by monitoring and engaging in the business rescue process instructing 3rd party professional service providers and engaging with internal customers in the collections, recoveries, credit sanctioning, business support and business rescue environments.

    Job Description

    Accountability: Managing the assigned legal portfolio

    •  Formulate the appropriate recovery strategy to recover as much as possible and to mitigate any additional impairment requirements
    •  Instruct panel attorney to institute legal action against all liable parties and management of legal process until the matter is resolved
    •  Initiate, entertain and approve any negotiations or settlements proposals within personal discretion and refer to mandate official if outside personal mandate.
    •  Provide ongoing instructions to attorney inclusive of evidence required by court such as factual evidence, reconcilations and documentation
    •  Draw and submition of claim and documentation required in liquidations/sequestrations and deceased estates
    •  In liquidation/sequestration ensure that the liquidator is protecting the Bank¡¦s interest with regards to our assets, whether it is a vehicle, immovable property orany other.
    •  Assess the risk position by analysing the overall security position to ensure the correct level of impairment is raised.
    •  Perform financial and non-financial analysis on the client that will support and underpin the recovery strategy to be implemented for a particular group or customer
    •  Produce relevant management information and statistics as required. This includes reports to the Watchlist Committee if required.
    •  Manage bad debt exposures by taking daily legal recovery decisions and reviewing information from various systems and taking loss decisions accordingly.
    •  Report all risk and loss events as a result of fraud or error
    •  Monitor progress on defended/opposed matters in consultation with Group Legal and submit Form B.
    •  Engage with Team Leaders and higher levels on a matter to matter basis regarding complex matters.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Law (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Pricing Analyst (Advanced Analytics) (Everyday Banking)

    Job Summary

    Develop solutions to current business problems that make commercial sense by extracting, analysing, and interpreting relevant data and engaging with key enablers in the business.

    The purpose of the role is to develop and maintain Advanced Analytical Models within Absa's Business Units, thus enabling continuous improvement through the provision of accurate and applicable analytical measures, focusing on the optimization of the income statement and balance sheet elements.

    Job Description

    Key Accountabilities

    Accountability:  Business Requirement Engagement and Initiation

    • To make sure that the business requirements are understood on all analytical projects given (to the team) by the Project Owner/Project Sponsor (e.g. Home Loans Business Unit etc.) by continuously communicating with the different project teams to make sure it is understood in order to ensure project delivery.

    • To liaise regularly with line management and work closely with them to extract business requirements, evaluate and recommend possible business solutions, make assessments and produce feasibility analysis.

    • Identify project risks (e.g. data constraints, time constraints, capacity, etc.) either by consultation with the business stakeholders e.g Home Loans, AVAF,(ABSA Vehicle and Asset Finance) and/or a risk assessment workshop and develop mitigating action plans based on the outcome of the workshops held in agreement with the project Sponsor/Project Owner/Project Manager (PM), thereafter document such risks and actions in the project risk register for ongoing monitoring.

    • Assist the Project Manager by ensuring that the definition of the project scope and all other documentation needed in the Project Concept and/or Project Charter document/s is obtained by facilitating a project definition workshop.

    • Develop hypotheses by holding regular project meetings to achieve project goals based on the outcomes of the project definition workshop and use these to guide the fact gathering and analysis.

    • Identify project milestones based on the high level project plan and prepare planning estimates in terms of timelines, resources, design, etc. for the project.

    • Assist the Project Manager (PM) to generate weekly/monthly or ad-hoc status reports, using input from project teams for reporting to Project Office/Sector Change Council/Group Change Council for the purpose on reporting progress on the project in terms of work completed/still to be done, risks, issues, plans, etc.

     

    Accountability: Strategy, Planning and Reporting

    • Develop and maintain tools and analytical techniques by monitoring the business and project activities to simulate Asset and Liability (A&L) interest / Non Interest Income (NII) pricing changes across the Group.

    • Develop and maintain monthly and ad-hoc reporting by generating the relevant and appropriate reports to measure the effectiveness of A&L interest / NII pricing.

    • Develop and maintain monthly and ad-hoc reporting by generating the appropriate reports to measure the effectiveness of inter-bank pricing across payment systems.

    • Develop and maintain monthly and ad-hoc reporting by generating appropriate reports to measure the effectiveness of Retail payments. Ensure that negotiated inter-bank prices are correctly applied by Bankserv through monthly reconciliations by following up on the implementation of the Pricing policy. Make sure that billed Bankserv volumes correspond to Absa volumes by following up on the implementation of the policy.

    • Develop and maintain competitor-pricing analyses including international interest pricing trends / activities by completing benchmark competitor analyses in order to remain competitive in the banking industry.

    • Provide relevant inter-bank pricing input through management meetings and consultations to the Medium Term Planning, Short Term Planning and monthly RAF such as project  management plans, business plans etc. processes

    • Provide relevant A&L interest / NII pricing input to the MTP, STP and monthly RAF processes by integrating into the business planning meetings, and the project meetings.

    • Provide relevant A&L interest / NII pricing input to new product developments by being part of the product development meetings, and the project meetings.

    • Develop relevant training materials to improve staff awareness and understanding of A&L Interest / NII pricing policy by compiling all relevant material, compiling the training material and running the training as required for staff.

     

    Accountability: Cross-Functional Collaboration

    • Collaborate and enforce integration across product lines and market segments by managing all the relevant relationships to eliminate A&L pricing arbitrage risk and optimal impact and contribution of A&L interest pricing.

    • Participate in relevant decision / governance forums to ensure support for – and consistent execution of A&L Pricing strategy / design.

     

    Education and experience required

    • Relevant B.Degree or equivalent NQF level 7 qualification

    • Experience in extracting and manipulating data to build data models

    • Pricing experience will be an advantage

    • Experience in Financial Statement Analysis

    • Two (2) years (Technical/Managerial) experience

    • Five (5) years’ experience in Financial Services/Banking environment

     

    Knowledge and skills:

    • Business Analysis Skills

    • Mathematical Problem Solving Skills

    • Attention to Detail whilst applying Strategic thinking

    • Presentation and Influencing Skills

    • Strong Interpersonal Skills

    • Personal Credibility and Integrity

    • Stakeholder Engagement

    • Negotiation Skills

    • Ability to interpret and analyse Financial information

    • Excellent Computer Literacy (MS Office, SAS, SQL, etc.)

    • Report Writing Skills

    • Innovative Thinking

    • Financial Statement Analysis

    Education

    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Trader Forex Sales

    Job Description

    FX sales person to be appointed in Global Markets team. Will manage all FX sales activity for a large portfolio of clients . The successful candidate will be appointed at AVP level and must have a proven track record working with forex products ie in  FX sales/International Banking/ Middle office where there is experience in servicing the FX needs of Corporate or Business Banking clients. A good understanding of regulatory environment affecting FX is required. B degree /equivalent. Self-starter with ability to build and maintain relationships.

    Education

    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Relationship Executive SME

    Job Summary

    Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

    Job Description

    The main focus of this role is to build & maintain professional business relationships across a portfolio of clients by driving challenging sales and income targets, proactively acquiring new clients, solutioning existing clients with cross sell, campaigns and product utilisation and proactively managing and improving customer satisfaction and risk and compliance.

     

    Key Accountabilities:

    Income Growth and Financial Targets

    • Driving income and sales targets by cross selling, upselling and acquiring new prospective clients

    • Ensure dedicated relationships are maintained and grown by being the single point of entry via appointment based customer interaction as well as On-Site visitation.

    • Create and maintain an annual client interaction management plan by planning on theClient management Program (CMP).

    • Ensure the long term sustainability of the portfolio by establishing relationships with new clients and solution-based up-selling to existing clients.

    • Create a pipeline of new business by working on leads generation initiatives with Retail, existing client base and within the Business growth section of RB.

    • Make effective use of the client planning and solutioning tools (Sales tools) for the top 30% of the portfolio to ensure in-depth understanding of client needs, in order to provide clients with the best possible solutions.

    • Achieve new business and up-selling sales targets by pro-actively driving cross functional teams (including but not limited to Sector and Product specialists) to find client-centric solutions which must be formalised in strategic proposals and presented to clients in accordance to the distinct Client Value Proposition (CVP) for Enterprise Accounts. Achieve customer satisfaction targets within the assigned portfolio by improving customer satisfaction standards by providing solutions such as Notify Me, E-Pin, Business Advantage, etc.

    • Develop and demonstrate a deep understanding of the regional market trends and business lifecycle challenges.

    • Track and monitor the financial performance of the portfolio by utilising the scorecard and Customer Management Portal (CMP).

    • Use Magic Matrix as a guiding tool to ensure cross selling and up selling happens in the portfolio to grow the book.

    • Apply risk-based pricing for all new sales and pricing reviews in line with standard pricing and fee structures/guidelines and applications. Negotiated pricing by exception ,based on existing concession model.

    • Operate and position RB Enterprise Banking in a dynamic and highly competitive market place by interacting with all relevant stakeholders and driving key initiatives to secure customer retention and growth.

    • Achieve sales targets relevant to the strategic initiatives and drivers of the Enterprise Business accounts segment.

    • Focus on customer graduation to more customer focused and appropriate value proposition, upgrading the customer to the RB Business/Commercial cost to serve value proposition.

    Internal and Client Relationship Management

    • Actively drive acquisition initiatives through pro-active re-engagement processes supported by Enterprise Banking campaign initiatives.

    • Conduct regular client visits in accordance with the Enterprise Business Value Proposition and initiate changes to RB Product by providing input into product development to better service the customers.

    • Own the primary relationship with the client by being the only point of entry to the client and ensure the portfolio is serviced appropriately.

    • Pro-actively educate the customers of the new operating model and value proposition that RB offer.

    • Make use of middle and back-office support networks to ensure effective on-boarding and complete end-to-end service delivery.

    • Maintain overall ownership for servicing the client on operational matters by driving relevant internal support networks such as the Business Support Centre.

    • Take ownership of client complaints that originate from the RE's area of responsibility and accountability and log on to the Client Compliment and Complaints system as per the prescribed policy and procedure guidelines. This will allow business to track actions to improve on service levels. Conduct client visits and maintain a client visitation plan to improve Customer Service.

    • Participate in the Internal Customer Surveys held between Enterprise and Retail, Credit Lending, Middle Office and Global Banking Products to ensure the internal relationships are improved, built and value is extracted from these relationships.

    • Analyse the Customer satisfaction Management (CSM) and Real Time CustomerSurveys (RTCS) to ensure that customer service is improved on an ongoing basis.

    • Communicate and implement any actions to improve service following client feedback and/or complaints to all relevant parties within the bank.

    • Work closely with Enterprise Business Support Centre, responding to complex service requests and complaints for customers.

    • Work pro-actively with colleagues across the Group to support the growth of lead generation by introducing and working with relevant Group Specialists such as Agri Specialist, Commercial Property Finance Consultant, Khula, SME Specialist, etc.

    • Promote alternative delivery channels to clients.

    • Take responsibility for meeting challenging individual and team value targets.

    • Provide support to the Sales Manager Enterprise Business and other team members where assigned (including coaching).

    • Stay abreast of new industry developments and clients' market position.

    Manage Risk Assessment

    • Understand and apply the relevant governance and compliance procedures to activities undertaken and maintain ongoing completion of relevant governance and compliance training; e.g. NCA, FAIS and Competition Commission.

    • Maintain customer records and accurate completion of applications and paperwork by capturing customer information on Appointment Manager and Customer Management Portal.

    • Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.

    • Manage the Not Fit For Processing listings for the KAMLS ensuring that error rates on submissions to Middle office for 2nd tier checking of all KAMLS documents are at a minimum. Manage dormant accounts ensuring clients activate accounts or close accounts if no longer required

    • Take ownership for obtaining and scanning of all KAMLS (Know your Customers and Anti Money Laundering) and other on-boarding documentation relevant to the customer (New and Existing customers).

    • Ensure that all outstanding collateral conditions and conditions of credit grant are met

    • Pro-actively manage customer credit reviews with assistance of Review Manager in order to mitigate possible credit risk and/ customer dissatisfaction due to credit limits not being renewed.

    • Manage high risk customers by reviewing their accounts as per the Review Manager and negotiate reduction on facilities as per the review policy guidelines.

    • Apply appropriate solutions according to the risk profile and credit appetite within the industry.

    Competencies:

    • Values Driven

    • Digitally Empowered

    • Customer Obsessed

    • Exceptional Team Player

    • Creative Problem Solving

    • Drives Results

    • Pan African Citizen

    Minimum Requirements

    • NQF level 7 or equivalent B Degree in commerce/ marketing/finance

    • At least 5 years of sales and relationship banking experience in a Commercial Banking environment.

    • Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status.

    General

    • The appointment will be made in line with the Divisional Employment Equity strategy.

    • There is no referral payment option with this requisition.

    Education

    Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Specialist Product Development

    Job Summary

    • To manage successful end to end delivery and execution of program / project delivery within the Change Framework. Furthermore to Manage and oversee the overall testing framework (SDLC) across the business area by imbedding a testing capability and ensuring adherence by the respective project/program managers.

    Job Description

    • Formulate business case including benefits and track benefits.
    • Drive end to end delivery of the assigned programmes through a robust project planning and reporting and all programme design and enablement communities via reporting through the change framework.
    • Ensure that required steering and working committee is managed and respective reporting is done.
    • Understand high level conceptual input into the business design of the area where the initiatives under management will impact business design.
    • Ensure end-to-end enablement of the programme to business as usual with a focus on continued delivery after closure.
    • Include Product Development Lifecycle (PDLC) is adhered to i.e. delivery / implementation, change management, tech, design etc.
    • Ensure that benefits defined in business cases are realised and that potential shortfalls or changes in the environment are highlighted to steering committees.
    • Participate in the funding negotiations for each of the initiatives under management.
    • Work with the managers of project team members to incorporate project deliverables into the performance contracts of the individuals. Ensure that appropriate feedback is given during the formal performance development review cycles to allow the line managers to make rating decisions.
    • Include PDLC in programmes to ensure appropriate work stream outcomes of that include but not limited to: management of the delivery capability i.e. change management, tech, design etc.
    • Review the performance of project team members against project timelines, agreed outputs and defined quality standards. Ensure that proper consequence management is put in place for poor delivery.
    • Ensure the Group's change methodology is applied and review programme documentation/evidence for each component.
    • Ensure quality assurance reviews on the work are completed.
    • Conduct root-cause analysis, design and implement mitigation plans
    • Action and ensure appropriate risk management on the programme or any risk events, including management of the risk plan.
    • Document and manage key CRAIDs and escalate as needed.
    • Coordinate the efforts of the different teams under management
    • Monitor programme budgets and expenses including signing off of invoices and quotes within mandate.
    • Investigate effectiveness of processes and systems
    • Plan the resource requirements for the Programme (including people, capex, opex, systems and Strategic Investment), negotiate and secure its allocation to the business unit and ensure delivery based on the promised business results.
    • People management responsibilities where resources role-up on approved structure

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Lead Software Engineer

    Job Description

    • The CIB Tech is looking for a Lead Software (Product) Engineer to build high-performing, scalable, enterprise-grade application. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & leading all phases of the development lifecycle to deliver. Needs to show that he/she can harness diverse skills and idiosyncrasies to build a professional and enthusiastic team.

    Key critical requirements:

    • Ability to partner with senior stakeholders and articulate tech value in commercial language
    • 8 years' software development experience
    • Languages: JavaScript, Angular, C#, ASP.Net MVC
    • JavaScript Tech: TypeScript, Node & Express
    • Databases: MySQL, Postgres
    • Tools:  Git, VS Studio, VS Code, Kubernetes, Hangfire, Octopus Deploy, Azure DevOps
    • Technology: AWS Lamda, AWS EC2, AWS Cloudwatch, AWS CDK, AWS CDK Azure, REST API, SOAP Services
    • Platforms: Windows, Linux
    • Articulate and accurate with attention to detail  

    Advantageous

    • Knowledge of Fixed Income modelling and Corporate banking pricing principals
    • Comfortable with Investment Banking vocabulary and jargon
    • Ability to demonstrate lateral thinking and problem solving capability
    • Ability to demystify technology of own team and other tech partners when communicating with Senior business stakeholders and project sponsors

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Consultant Intake Centre

    Job Summary

    • To provide specialist advise and support in order to provide sales support through the execution of predefined objectives as per agreed standard operating procedures (SOPs) Selecting this role has a compensation & benefit impact in Botswana and Global Alliance Mozambique. Please contact Reward for details.

    Job Description

    • Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets | Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required. | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Customer Experience: To provide service excellence and achieve customer satisfaction | : | : | : | :

    Education

    • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Senior Manager Business Process Optimisa

    Job Summary

    • To develop a functional banking management operating model and framework in a broadly defined business functional strategy; enabling horizontal implementation and adoption.

    Job Description

    • Commercial/Business Management::  Manages a business unit within a Banking product or function; Accountability for directing and controlling all organisational activities for the area of accountability including setting objectives and plans and implementing policies;  Possesses deep business knowledge of the business area. | Strategy Design and Execution: :   Accountable for the setting of a commercial strategy of the area of accountability (Product/sub-Product, Sector/sub-sector or Functional/sub-Functional level);  Designs and staffs a fit for purpose organisational structure for the area of accountability to enable  effective operations and achievement of business unit objectives; Designs and oversees the implementation of strategic delivery roadmaps to enable the realisation of the desired  commercial outcomes; Accountable for influencing investment/ Book of Work funding requests to enable execution of the commercial strategy | Finance/P&L: : Accountable for the financial performance of the area of accountability including shaping and driving the income statement, balance sheet and P&L | Control:  : Control:  Accountable for ensuring an optimal and compliant control environment that appropriately balances risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations of the Bank. | :  | :  | :  | :

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Specialised Transactional Manager

    Job Summary

    • To plan, manage and monitor the implementation of area specific activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

    Job Description

    • The main purpose of the role is to interpret and manager transactional solutions to enable the execution and achievement of agreed business targets and ensure that performance is in line with the Transactional Solutions Regional strategy and objectives.

    Key Accountabilities:

    Process 

    • Define standard operating procedures (SOPs).
    • Monitor and report on progress against operational plans and adjust where required.
    • Plan for the effective implementation of value-added process improvements, initiatives and services to deliver on operational objectives.
    • Resolve problems within area of accountability with the necessary discretion and guidelines.
    • Lead and manage the Transactional Solutions team in the designated portfolio in the region
    • Coach and mentor the Transactional Solutions team through either working one on one with the team in the designated portfolio and ensure appropriate training is delivered to support staff development goals.
    • Assess team competencies, performance, efficiency and productivity through measurement and observation to ensure the team are aware of and capable of delivering their responsibilities.
    • Ensure availability of appropriate skills base in order to provide clients with Transactional solutions (products/service) through skills management and matching these skills with client environments.
    • Ensure the effective application of human resources and people management processes within operations to all the market environments (both internally and externally).
    • Continually review and measure team activities against targets, standards and service levels, agreeing and taking actions to improve capability and performance, so that the team achieves its maximum potential.
    • Ensure all HR processes, according to ABSA policies and procedures, are followed.
    • Lead and implement regional operational sales tactics and plans for the execution of strategy that is aligned with the Transactional Solutions regional strategic intent, with knowledge of the geographical drivers within portfolio.
    • Ensure close collaboration between Regional Transactional solutions team, product and segment stakeholders that will increase sales penetration levels and production volumes within portfolio.
    • Monitor pricing, margins and profitability within the applicable mandate for the Transactional Solutions portfolio.
    • Lead and implement and execute sales campaigns within the portfolio to boost sales in line with national and regional strategic intent.
    • Lead, Implement and monitor sales channel requirements in both the internal and external environment across all segments.
    • Implement the nationally agreed Customer Value Proposition and strategy and ensure client satisfaction targets are exceeded through random sampling of customer feedback through direct contact.
    • Contract and manage Service Level Agreements with all relevant stakeholders within portfolio.
    • Support the Regional Product Head through effective and accurate reporting on performance of operational team achievements of targets both through production volumes and margins.
    • Hold regular meetings with all managed staff in portfolio to gather feedback on opportunities and threats within all active environments and provide accurate reports through to Regional Product Head.
    • Provide reports to the Regional Product Head on market share growth and new business acquisition within the internal and external environment.
    • Co-ordinate, manage and communicate the Transactional Solutions budget process within the portfolio and investigate any deviations in expense and income management through consistent governance.
    • Establish and maintain relationships with key stakeholders (e.g. Product, Segment, Operations, Absa Group Operations, etc.) to effectively co-ordinate the value chain thereby ensuring efficient transactional workflows and optimal client service delivery.
    • Ensure, monitor and enforce implementation of BPC requirements as well as changes in directives and that contracts and securities are generated within the agreed turn- around times between the BPC and the Fit for Processing centre.
    • Maintain a good understanding of all governance applicable to the Transactional Solutions area and have the ability to apply and coach the team on them.
    • Manage customer service delivery through the Transactional Solutions team in the portfolio and ensure that service level agreements and turnaround times are met and exceeded.
    • Client/Customer 
    • Manage and contribute to a culture of customer service excellence that meets and exceeds exceptional service.
    • Plan, manage and monitor initiatives to ensure customer service excellence.

    Finance 

    • Manage, monitor and report on budget variances in order to maximise financial performance.
    • Optimize operational costs through implementing cost effective initiatives in daily operations through the proper use of resources and other channels of expense
    • Learning and Growth 
    • Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment.
    • Create an engaging, enabling and productive work climate aligned to the employee value proposition.
    • Interview, hire, train and develop subordinate staff in accordance with defined policies and objectives.
    • Ensure the creation and maintenance of an effective working climate and continual improvement of culture through proactively creating open communication channels and a comfortable working environment.
    • Implement and execute PD process and review PD plans, assess and make recommendations on employee performance.
    • Actively involved in succession planning, employee engagement, talent management and performance development through clearly defined communication channels and regular feedback sessions.

    Conduct

    • Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities

    Competencies:

    • Business Acumen
    • Inspirational People Leadership
    • Customer Orientation
    • Results Orientation
    • Collaboration and Influencing
    • Innovation Leadership
    • Change Leadership
    • Process Optimisation
    • Pan-African Citizen

    Minimum Requirements

    • B-degree in Business, Commerce and Management studies (NQF 7)
    • Minimum 5 years management experience
    • Minimum 5 years merchant acquiring and payments experience
    • Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status.

    General

    • The appointment will be made in line with the Divisional Employment Equity strategy.
    • There will be no referral payment plan with this requisition

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Actuarial Specialist

    Job Summary

    • To provide specialist actuarial support on the actuarial valuations and associated activities.

    Job Description

    • To provide specialist actuarial support on the actuarial valuations and associated activities.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Analyst Risk Information

    Job Summary

    • To provide specialist advice and support in area of specialisation enabling the effective implementation of risk frameworks.

    Job Description

    • Risk and Control: Perform quarterly risk and control assessments, front to back for allocated business | Treasury Execution: Execute a wide array of product: Interest Rate Swaps, Bonds, Repos and FRNS | Stakeholder Management: Maintain professional relationship with stakeholders | Development of Technical and Product Knowledge: Proactively increase technical skills through active research | Projects: Execute allocated projects .

    Specific skills for Advert:              

    • Bachelor's Degree in Computer Science, Information Science, Informatics, Engineering, or Actuarial Science (Technical/Managerial) experience
    • 1.5 + years in a business Intelligence environment
    • Good Knowledge of SQL (Structured Language Query), Analyses Services, SAS, Informatica
    • Exposure to Artificial intelligence, Machine Learning and knowledge of  Hive, Scala, Python or other open source data integration technologies
    • Good understanding of operating systems like UNIX, LINUX and other open source solutions.
    • Experience of reporting layer tools (Qlikview, SAS Visual Analytics, Tableau) and databases like Teradata, Hadoop, Oracle and SQL
    • Experience in data analysis, extraction and data transformation
    • Exposure to Strategic Intelligence environment

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Specialist Product Engineer

    Job Summary

    • Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

    Job Description

    DevOps

    •  Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
    •  Contribute to all phases of the development lifecycle including
    •  Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
    •  Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
    •  Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
    •  Apply general design patterns and paradigms to deliver technical solutions
    •  Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
    •  Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
    •  Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
    •  Debug existing source code and polish feature sets.
    •  Work with integrated teams and other developers to improve and evolve technical products and services
    •  Align all application development & development process to Group Architecture & Infrastructure guidelines
    •  Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
    •  Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
    •  Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

    People

    •  Conduct peer reviews, testing, problem solving within and across the broader team
    •  Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)

    Risk & Governance

    •  Identify technical risks and mitigate these (pre, during & post release)
    •  Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
    •  Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    Method of Application

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