Job Opportunities at Absa Group Limited (Absa)

Job Summary

• Implement and monitor proactive fraud prevention and detection measures during customer on-boarding or product on-boarding across Absa Retail and Business Banking ensuing fraud risks are minimized and are controlled on a proactive basis as well as implementing and monitoring fraud risk authentication strategies across Absa SA.

Job Description

Accountability: Strategy Management 

• Execution & monitoring of authentication fraud strategies
• Collaborate subject matter expertise to assess existing and emerging fraud threats
• Manage fraud strategy delivery within fraud risk appetite and industry trends
• Work with respective fraud teams and frontline to deliver preventative and detective fraud strategies

Accountability: Customer/Product Onboarding Risk and Control Management 

• Accountable for measuring the target risk in line within the customer or product on-boarding and customer authentication control framework and fraud strategy objectives
• Ensure process control-and-risk management practices that impact customer or product on-boarding, and customer authentication are well documented and understood by all role players within the control lifecycle
• Work with lines of defense and management assurance to scope control framework reviews and provide support
• Implement effective measures to track and implement corrective actions with lines of defence or assurance
• Ensure fraud risk management practices are compliant within regulations
• Implement the development of the key risk indicator scenarios impacting customer or product on-boarding and customer authentication process from a fraud perspective, weigh in on the likelihood of occurrence and potential impact and provide insights linked to industry benchmarks
• Measure the fraud control framework with key performance indicators to assess design and operational effectiveness
• Conduct Business specific fraud assurance activities, as required
• Present the fraud risk level position at various committees against risk targets agreed with business
• Act as key interface between Fraud Strategy, Fraud Analytics, Fraud Solutions, Forensics, and Insider Threat
• Contribute to a culture of customer excellence, that builds positive relationships and provides opportunities for feedback and exceptional service
• Engage proactively with key stakeholders

Accountability: Governance, Risk and Compliance

• Understand and manage risks and risk events (incidents) relevant to the job
• Ensure all activities and duties fully comply with regulatory requirements, the Enterprise Risk Management Framework and internal Policies and Standards.
• Ensure that all compliance, regulatory, governance or other risk standards are adhered to by all service providers and other stakeholders

Accountability: People and culture management

• Apply a collaborative style to create an engaging, enabling, and productive work climate and enable self-organised and customer focused multi-disciplinary colleagues to deliver on an outcomes-based performance basis.
• Achieve high performance through embedding formal development plans and informal coaching.
• Implement a robust knowledge management and agile learning system to support real-time learning

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Head of Tax role for CIB Pan Africa, including Treasury leading a team of experienced banking tax professionals. This role takes full ownership, accountability and responsibility for coordinating the support of CIB activities by the AGL Tax team. The CIB Pan Africa Head of Tax will lead the relationship of AGL Tax with the CIB Chief Financial Officer (CFO), CIB front office heads, ARO CFOs and external bodies (eg auditors and regulators) in relation to CIB matters. 
• In addition, the role will lead the delivery of International tax advice, opportunities in relation to initiatives or projects within Absa Group Limited, Absa Bank Limited, Absa Regional Offices. 
• The role requires broad knowledge of all taxes including corporate Income Tax, International Tax, Value Added Tax, Capital Gains Tax and Securities Transfer Tax, etc

Job Description

Key Accountabilities 

Accountability: Tax advice /Tax Structuring and business support

• Develop and lead relationships with key stakeholders in the relevant business unit, e.g., CIB CFO, ARO CFOs, Business and infrastructure heads (including Legal, Compliance, Risk,).  Proactively communicate major items (e.g., risks and opportunities) to stakeholders, guiding them on key technical, reputational, and commercial issues from a tax perspective.
• Implement a tax approach which is aligned to and supports the CIB strategy, appropriately optimising the tax position on commercial transactions.
• Ensure the team delivers high quality advice:
• Suitably early in the process in relation to new products and other business initiatives; and
• Proactively in relation to potential opportunities for tax efficiencies, identifying and mitigating tax risk, and explaining and managing of changes in tax law.
• Advise management on all matters relating to tax, particularly relating to the development of new activities, new ventures, new investments, disposals and new products.
• Influence legislative changes by interacting with National Treasury on tax policy matters.

Accountability: Compliance and Reporting:

• Ensure required tax compliance is in place as directed by legislation, adopt new requirements and drive adherence to the legislation.
• Ensure all direct and indirect tax filings/matters are current, accurate and up to date.
• Review high-risk tax returns and disputes to mitigate tax risk.
• Ensure replies to enquiries from Revenue Authorities are appropriately managed.
• Ensure procedures are in place to make timely tax payments.
• Ensure tax training is provided to businesses as regards tax compliance, to enhance the level of compliance.
• Manage tax disputes and negotiate tax settlements where appropriate.
• Interact with tax authorities to discuss tax compliance matters and establish/maintain appropriate relationships.

Accountability: Management of Tax Risk:

• Ensuring Tax controls and processes are documented, understood and effectively implemented.
• Ensuring risk frameworks, appetite and limits are communicated and understood by relevant colleagues, and that transactions are appropriately reviewed against these.
• Quantifying risks and communicating the status of the risk environment (utilising both qualitative and quantitative factors) on a regular basis.
• Ensuring plans are in place to remediate known or inherent risks.
• Ensure tax reviews are conducted to enhance compliance with tax legislation, regulations and policies and to effectively manage tax risks.
• Record analysis and conclusions clearly, including references to supporting work papers (and their location) and the basis on which assumptions were made. Where appropriate, obtain opinions and advice from external specialists to support. Ensure conclusions of external/internal tax advice are delivered to the Forecasting, Reporting and Compliance team within Tax to enable effective financial reporting of tax effects and correct filings in tax returns and payments are made.
• Oversee the resolution of discussions with external auditors at an early stage to agree financial statement position of activities and transactions regarding CIB.
• Set the agenda and coordinate the production of papers for the CIB Tax Committee (for which the CIB Head of Tax will also be a member).

Accountability: Networking

• Participate as a member of BASA Tax Committee, Absa Group Tax Committee and CIB Tax Committee.
• Attend the BASA - SARS Tax Forums as a member.
• Ensure tax training to businesses is provided where appropriate to enhance tax awareness and effective tax management.
• Interact with senior SARS (or other tax authorities) officials to discuss any tax issues, disputes or obtain recommendations on tax policy.

Accountability: People Management

• Manage team members in the performance of the above objectives.
• Develop a high performing team by embedding formal performance and career development plans and coaching.
• Motivate team members and ensure that their efforts are recognised.
• Encourage and partake in frequent knowledge sharing between team members.
• Determine development needs for the team and support team members in addressing.
• Assist with the interviewing and recruitment of new members to the broader Tax team.
• Approve team leave requests and ensure adequate coverage during periods of absence.
• Monitor workload and ensure that it is kept to a sustainable level including ensuring work amongst the team is evenly balanced.
• Participate in the creation and implementation of actions in response to staff surveys or other identified areas of improvement.
• Resolve grievances raised by team members and escalate if required.
• Address any poor performance through the formal Performance Accelerator programme.
• Establish and maintain a succession plan for the team.

General

• Develop and maintain industry knowledge and represent Absa on industry committees.
• Lead the resolution of CIB issues with the South Africa Revenue Services.
• Support the AGL Head of Tax and Tax Leadership team in delivering the Tax Strategy.
• Support the CIB CFO/ARO CFO in delivering and implementing the CIB Finance Strategy.
• Role / Person Specification

Education and Experience Required

• Qualified Chartered Accountant
• Honors Degree (in Accounting)
• Master’s Degree in Business Taxation
• Ongoing tax updates and / or qualifications
• Minimum of 10 years’ experience in tax roles with proven ‘in-depth’ tax experience (Financial Services Industry specifically investment banking required)
• Minimum of 3 years’ experience in people management

Knowledge & Skills

• Ability to resolve complex global tax and finance issues
• Excellent technical income tax and international tax law knowledge
• Excellent international tax law knowledge
• Control and execution focused
• Strong ability to identify opportunities and add value
• Maturity to interact and communicate with management and employees at all levels
• Strong negotiation skills and experience in negotiations with SARS
• Strong manager of professional external advisors
• Proven business acumen and strategic outlook
• A strong understanding of economic/financial analysis
• Excellent provider of analysis and summaries
• Proven leadership and People Management Skills
• Strong understanding of accounting and deferred tax requirements
• Understanding of regulatory requirements

Competencies

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating
• Willingness and initiative to share skills and develop a high-performing team

Education

• Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)
   

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Job Summary

• Oversees the design and implementation of data flow and content integration by creating a series of interconnected and bidirectional data pipelines that serve various business needs from source systems to information consumption.

Job Description

Key accountabilities 

• Provide a standard common business vocabulary, express strategic data requirements, outline high level integrated designs to meet these requirements, and align with enterprise data strategy and related business architecture.
• Set data architecture principles, create models of data that enable the implementation of the intended business architecture, create diagrams showing key data entities, and create an inventory of the data needed to implement the architecture vision
• Embed data architecture (models, policies, rules, standards and governance) in the build of information assets for business consumption.
• Liaise with business users to understand requirements, and  technology teams to establish data availability and specific business rules to be applied to the data.
• Design the databases and data flow to address business requirements
• Assemble large, complex data sets to meet functional / non-functional requirements
• Source data from internal and external data sources, engaging with technical subject matter experts

Education

• Bachelor`s Degrees and Advanced Diplomas: Data Science, Bachelor`s Degrees and Advanced Diplomas: Information Technology
   

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Job Summary

• To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist customer experience expertise.

Job Description

• Customer Experience: Take responsibility for the development of the strategy for Customer Experience across the total consumer database with the aim of improving the service and product features available to our customers. Initiate and implement the customer life-cycle concept and roadmap to enable the business to deliver a “best in class” customer experience to our chosen markets 
• Business Drive: Ensure the business drives a holistic sales approach to customers in line with the brand strategy and customer experience business intelligence within the business. 
• Performance Improvement & Innovation: Initiate and implement customer experience standards for the business’s touchpoints, and ensure the application of these standards by providing the required leadership and support for monitoring and implementation of initiatives. Facilitate product / process enhancement initiatives with staff & involve them in producing solutions/improvements/action plans to enhance customer services experiences. 
• Developing Capability & Team Management: Provide leadership to the direct and indirect teams at the various touch-points to drive appropriate behaviour and a Values based business culture. Be a visible advocate of the customer experience drive for the business by role modelling behaviours and though models relevant to the customer experience. 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To provide advice and support in the development and implementation of area of specialisation planning and associated service delivery processes, methods and techniques; enabling the provision of sound human resources expertise.

Job Description

• Commercial awareness and strategic partnering: Accountable for the execution and implementation of the BU people strategies that supports the delivery of the BU area plans.
• Sets clear direction and plans for 6 – 12 months, and is able to adjust and vary resources in response to changing situations
• . Has a basic understanding of the global market place, competitive position and commercial drivers for a complex, large scale business.
• Uses analytics, data and trends both internally and externally to diagnose management issues and recommend effective solutions.
• Actively networks with colleagues outside team and with external contacts in the market.
• Engages in understanding the vision and understands their contribution in the delivery. 
• Trusted Advisor: Provides advice to the management team on people matters and acts as a sounding board and coach.
• Has influence and credibility with managers in their Business Unit.
• Coach and mentor business leaders, providing challenge where required. 
• Execute HR Delivery: Provides service and advice on the following key HR processes to their client by undertaking the following: 
  • Operationalise the business strategy into a people strategy for management teams and ensure that workforce plans are embedded with relevant analytics and insights o Support and participates in major and HR Projects. 
  • Identify capability gaps and define talent pools in conjunction with Management teams.
• Takes ownership of resourcing planning and delivery for Management teams and their staff and participate in management role hiring. 
  • Responsible for Management team talent reviews, succession planning activities and talent and capability development. 
  • Delivers Leadership and Learning programmes via specialists, specifies internal capabilities gaps and ensures relevant assessments, development and coaching in place. 
  • Drives the management teams Remuneration and performance strategy and provides input and manages the management teams’ compensation, takes ownership of pay cycle and Remuneration plan delivery.
• Ensures effective employee engagement for the Business Unit in conjunction with the Functional Leader, supporting the HR Operations planning and service quality management.
• Consistently meets customer needs within time, resources and budget constraints, and delivers against overall targets.
• Sophisticated understanding of processes and applications within the teams and can utilise those needed for the role without difficulty. Ensures seamless delivery and interaction with specialist teams for their area.
• Assists in implementation of projects. Case manages more complex issues than transactional tasks – which are to be sourced via HR Operations.
• Empower line managers to undertake people management responsibilities.

Education

• Bachelor`s Degrees and Advanced Diplomas: Human and Social Studies (Required)

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Job Summary

• Optimise the profit and economic value of portfolios of Small Business key account clients requiring low to medium complexity commercial banking requirements by focusing: a) origination efforts to acquire new clients; b) cross-sell to existing client base; c) coverage efforts to service clients in accordance to the segment CVP

Job Description

Relationship Management: 

• Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs.

Client Solutioning: 

• Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams.

Manager Risk Assessment:

• Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)