Job Opportunities at Adapt IT Holdings

Introduction

• The hospitality systems consultant is responsible for micros products installation, maintenance, and support for all projects assigned to them.  Responsible for documenting internal installation SOP’s and all project related documents  To ensure high quality customer service  To uphold adapt it micros values and procedures  To maintain customer success in all project implementations

Job description
Project Implementation

•  Meet with the Project Manager before commencement of an installation to be briefed on any special requirements and to collect all required documentation (airline tickets, visas, pre -installation packs, sign-off documents, licensing & support agreements, etc…).
•  Hold telephonic meetings with Project Managers outside Cape Town or communicate via electronic mail or MS Teams.
•  Travel to clients’ sites.
•  Install the assigned products to the requirements and satisfaction of the client and Management.
•  If assigned to be Project Leader, the HSC will co-ordinate all aspects of the installation as required.
•  The HSC will ensure to the best of his/her ability that each project will be completed within schedule.
•  Conduct project sign-off meetings with the clients, during which the sign-off documentation is completed.
•  Liaise with clients and manage each installation, training, refresher training, site visit or any other dealings that the company deems fit.
•  Complete all sign off documentation and time sheets before leaving site after project completion.
•  The HSC will not leave site if any outstanding issues are not resolved without explicit permission from Management.
•  The HSC will arrange a handover meeting with the project manager upon returning from a client’s site, during which the project manager will be briefed on all aspects of the installation.
•  Create a copy of each clients’ latest database and store it at the Adapt IT offices. All client databases are to be stored on CD/HDD or Cloud storage inside the customer’s file.
•  Hand in all dockets with payment the next day to the administration department.
•  Any major changes onsite to be communicated to the client in writing.
•  Ensure a signed delivery note is completed on delivery of any system component.
•  Train client, management & staff in accordance with published training standards.
•  Produce training materials as required from time to time.
•  To ensure that the pricelist for repairs/Changes are adhered to and that all monies collected are remitted to Micros SA.
•  To replace/repair/do changes to the best interest of the client and Micros SA.
•  Present training courses to other Micros Consultants as required.
•  Each HSC is required to support the products assigned to him/her.
•  Each HSC may be required to work the 24hr help desk from time to time.
•  All support calls are to be logged on the in-house call logging system when assigned to support duty.
•  HSCs to maintain a test environment on their company assigned laptop/computer.
•  Test and troubleshoot new versions prior to release.

Minimum requirements

•  Matric / Grade 12 / Equivalent
•  Minimum 5 – 7 years management experience within Restaurant industry
•  IT qualification i.e. A /N , CCNA or IT Diploma (will be an advantage)
•  Micros System knowledge essential
•  Must be available on 24 Hour standby from time to time
•  Must be available for duty on the help desk from time to time
•  Able to travel
•  Valid driver’s license
•  Reliable vehicle

 Personal Attributes and Qualities

•  Excellent communication skills, both oral and written
•  Meticulous, with high attention to detail
•  Great inter-personal skills
•  Excellent problem-solving and Troubleshooting skills
•  Excellent technical aptitude
•  Team player
•  Demonstrate ability to take initiative and carry our assigned tasks to completion
•  Manage time, resources well and demonstrate good organisational skills
•  Committed, motivated and able to achieve tasks in line with deadlines
•  Able to prioritise importance tasks and adhere to deadlines
•  Be proactive and customer focus

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Job description

• Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.
• Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction

Primary Responsibilities of the Role:

• Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.
• Ensure desktop computers interconnect seamlessly with diverse systems.
• Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.
• Recommend and implement upgrades on systems to ensure longevity.
• Assess functional needs to determine system purchase specifications.
• Identify and repair hardware and network connectivity issues.
• Establish VPN access for all remote users.
• Assist in technical upgrading and maintaining of entire desktop systems.
• Support in testing and deployment of new applications and systems.

Minimum requirements

• 2- 4 years practical service delivery experience in the IT industry; as an IT support or desktop support technician.
• Grade 12/ Matric Certificate
• CompTIA A or equivalent
• CompTIA N or equivalent
• ITIL Foundation
• MCP or equivalent
• MCSE, MCSA Windows 10, MCSA 365 or equivalent
   

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Introduction

• We are hiring an Intermediate Full-stack Developer to be based at our offices in Johannesburg.

Job description

• We are looking for an experienced Full-Stack Developer with solid understanding in .Net, MSSQL, and UI Development, that has a passion to work with a dynamic team in delivering our leading cloud-based SaaS Web and Mobile products
• We are passionate about our solutions, our people and what we bring to market and we are looking for candidates that share this vision and have a keen appetite to be involved in what we are doing across multiple industries, delivering challenging cutting-edge web and mobile solutions. 
• As a developer delivering web solutions, you will play a vital role in contributing to our existing team of developers. Your role will be influential in guiding, contributing and development of a variety of technically challenging projects. Your role will be to develop into our scalable web-based solutions deployed in a large cloud environment, as well as play an influential role in implementing leading technologies. You will be responsible for developing, maintaining and supporting our solutions. 
• We have a strong culture of self improvement that reflects in all the work that you do. We strive to improve all code and architecture that we create. This means you will learn and should always be improving the work that you create.

Key responsibilities and expectations of role:

• Design, implement and maintain world-class web applications and workflows using C# .NET as well as other technologies such as Angular, JQuery, Bootstrap, HTML5 and CSS3 and SCSS
• Collaborate in a fast-paced team environment to understand, engineer, and deliver on business requirements
• Strike a balance along the dimensions of feasibility, stability, scalability, and time-to-market when delivering solutions
• Identify areas of technical debt, recommend, and implement solutions
• Work with multiple agile development teams that include testers, developers, and DevOps

Minimum requirements

• Relevant tertiary qualification in Software Development or certification in Web and/or Front-end skills.
• At least 2-5 years of experience as a Full Stack Developer with a focus on Microsoft Technologies like .NET Framework, .Net Core, .Net 6, ASP.NET, Web API)
• Experience building front-end web applications using web technologies such as ASP.NET MVC, Angular and/or React, RESTful Services, JSON and Micro-Services, SQL Server, HTML5, JavaScript, JQuery, CSS3 and SCSS
• Must have strong UI development skills and basic UX Design skills
• Solid understanding of MSSQL with proven experience with Data Modelling, Design, SQL Function, Stored Proc and other common MSSQL
• Understanding of the full scope of application development (authentication, integrating with APIs, build process, testing, validation, state management)
• Knowledge of Server-Side Rendering vs. Client-Side Rendering
• High proficiency in object-oriented analysis and design patterns
• Experience with AWS and/or Azure, understanding SaaS Cloud based concepts
• CI/CD Tools (Octopus Deploy, Team City, Jenkins, Atlassian Pipelines)
• Source Control, versioning and branching concepts 

 
High Beneficial skills: 

• Telerik Report Designer
• Test Driven Development concepts
• Experience working with Atlassian Suite
• Messaging frameworks like AQMP or platforms like RabbitMQ

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Introduction

• The Adapt IT Hospitality division was created through the acquisition of Micros South Africa and thus positions Adapt IT as a leader in the hospitality, food and beverage and retail industries. Micros specialises in the resale, support, and deployment of software and hardware products. The Micros division complements these services with rapidly growing Cloud solutions for all of the industries it services and the provision of professional services for the hospitality industry.

Job description

• An exciting opportunity of a Graduate Program exists for graduates who are passionate about pursuing a career within the technology space.
• Duration: 12 Months(Fixed Term Contract).

Minimum requirements

• Must be an unemployed graduate
• Must live in and around the Midrand area
• Must have a Diploma or Degree
• Qualifications must be within the below fields: Information Technology, Finance , Sales and/or Marketing and Project Management.
   

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Introduction

• We are an innovative, passionate, technology-driven company looking for developers with the same level of passion to deliver and support high-quality solutions. This is your opportunity to be part of a leading software house whose key focus is on the design, build, implementation, and support of in-house products. In our space, dynamic, innovative, and incredibly teams create the best solutions. At AdaptIT we believe in individual growth and growing cross-functional teams focused on a hybrid of .Net and Oracle development as well as testing. The team's experience and domain knowledge expands into the Manufacturing sectors with long-running customers that use and depend on our products. The team has a strong learning and sharing culture and we all work together to solve problems, collaboration, and achieve recognition. If you are excited about being part of a team that is highly motivated, technology-driven, and focuses on the delivery and execution of high-quality software then this is the position for you.

Job description
Key responsibilities and expectations of the role:

• Design, implement, and maintain software using the outlined technologies
• Collaborate in a fast-paced team environment to understand, engineer, and deliver on business requirements
• Identify areas of technical debt, recommend, and implement solutions
• Must be willing and available to travel to the site for the project and or support when required
• Must be able to communicate with customers and keep a good rapport
• Must be able to prioritize between project work and customer support
• Available to provide After-hours and 24/7 support on a rotational basis
• Provide first-line support to the customers when required
• Technology stack includes but is not limited to:
• ASP.Net 
• C#
• WPF (using also MVVM)
• Telerik Reporting
• Oracle Forms, Reports
• Oracle database

Minimum requirements
Requirements:

• Must have 3 - 4 years of experience in systems development;
• Must have a minimum of 3 years experience using Oracle Forms, Reports, and PL/SQL;
• Must have 1 - 2 years experience in C#, ASP.net, WPF (using also MVVM);
• Having experience in WCF, MVC will be an advantage;
• Having experience in Microsoft SQL Server will be an advantage;
• Having experience in .Net Core and .Net Web services development will be an advantage;
• Experience using Visual Studio or Telerik will be an advantage;
• Strong analytical skills using Object-oriented design and programming;
• Preference will be given to candidates with strong experience using PL/SQL Developer;
• Preference will be given to candidates with strong experience in Oracle Forms/Reports;
• Experience working with and developing laboratory information systems or weighbridge systems will be an advantage.

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Introduction

• Adapt is currently recruiting for a Developer : Service Excellence to join our dynamic team.

Job description

• The purpose of the role is to assist with the support, maintenance, enhancement, testing, design, development of software systems required by the business.
• Responsible for the design and creation of reports as required.

Primary Responsibilities

• Develop & Builds Software Applications
• Understand technical design specification and commit to the deliverables.
• Develop and builds the system according to the approved design and in accordance to required programming standards
• Build and deploy custom Business Process Management Solutions utilizing the software used for business requirements
• Execute and effectively follow and manage the Implementation methodology in line with the SDLC
• Contributes towards improving development and support processes.
• Strong focus on evaluating and analysing flaws/ discrepancies in system, and ability to estimate, plan and implement efficient, high-quality solutions
• Compilation of knowledge articles and presentations to users
• Provide post-implementation support as per required SLA guidelines

 Provides Technical Design & Analysis

• Ensures a clear understanding of the functional and technical design specifications are gained and escalates any questions to line manager/system owner/Business Analyst prior/ or during development.
• Conducts research appropriate technologies as directed and Communication/workshop/ with client to meet the customer's expectations.
• Provides input into the specification to ensure that the application meets the required customer specifications.
• Provides technical direction for development and design of the software used as required by Business.
• Propose possible system deficiencies and implements effective solutions/improvements with relevant guidance from senior staff
•  Analyse and design new or existing system changes and evaluate business impact of change, enhancements and new designs
• Translate the logical designs into physical designs and detailed programs designs, considering the agreed standards, the target environments infrastructure and architecture, performance requirements and external integrations
• Plan and implement bug-free changes to production application systems according to SDLC standards
• Evaluate requirements and provide the best possible solutions, do workshops with clients, document outcomes through mapping clients' processes using Visio and delivering on the requirements

Reporting and Analysis

• Design and the maintenance required reports required by business.
•  Assist the Support Team on reporting requirements.

Conducts Software Testing

• Tests own code (may include unit testing), prior to handing code software/ system tester, against the coding standards and design requirements.
• Corrects all errors logged throughout the various testing phases and ensures quality coding standards and design requirements are met.
• Provides support to the Business Analysts on a technical basis during the UAT phase.

Minimum requirements
Qualification 

• National diploma or Bachelor’s Degree or Diploma i.e., Information Technology, Informatics, or related area of study
• Microsoft Development Certifications (MCP, MCSD)

 
Experience 

• 2 years C# development experience
• VBScript, .Net, C#, Java Script
• 5 years’ experience with software design and development on a Windows platform
• Microsoft SQL Server and TSQL (Tables, Stored Procedures, Triggers, Functions, DBA)
• MVC

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Introduction

• The candidate will form part of the DRC Squad and will be responsible for ongoing Development of Mobile applications and Web development. The position requires a self-motivated individual with intermediate level experience in software development who can perform a technical lead role. A typical project will require front-end, back-end and integration development using microservices architecture. Candidates should contribute to improvements to our processes and systems and be involved in technical decision making. Candidates should be able to work solo on some projects or as part of a team on others.

Job description
Responsibilities: 

• Develop CR’s/ projects/Production fixes unassisted and ensure code is accurate with minimum defects. 
• Complete Technical Assessments (TA’s) for Change Requests 
• Guiding and assisting junior developers. 
• Provide 3rd level product support. 
• Supporting current projects timeously during UAT testing. 
• Be present in Code Reviews. 
• Communicate effectively and clearly with PM and the other team members. 
• Communicating and giving feedback to all relevant parties. 
• Attending weekly level 10 and daily stand-up meetings. 
• Attending all knowledge sharing sessions. 
• Attending Boiler/Troubleshooting sessions when required. 
• Attend to system security when required 
• Research and recommend innovative approaches to improving efficiency. 
• Completing of weekly Timesheet 
• Attending Udemy training courses 
• Build reusable code for future use
• Make sure web pages are potimized for best speed and scalability

Other responsibilities could include the following:

• Automation of repetitive tasks where possible. (like building or maintenance tasks
• Attend to system security.
• Research and recommend innovative approaches to improving efficiency.
• Provide 3rd level product support

Minimum requirements
Essential skills:

• Angular
• TypeScript
• HTML
• CSS
• SPA
• Git
•  MongoDB
• MySQL
• Excellent problem-solving skills
• Proficient in communicating with team members, stakeholders, customers 

Nice to have Experience 

• Java
• Go Lang
• Sql
• Groovy
• Telecommunications standards and protocols

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Introduction

• We are looking for highly skilled and experienced Amazon Web Services (AWS) experienced Cloud Engineer / Platform Engineer to provide technical and product architecture, best practice implementation for cloud, monitoring and management for our cloud-based suite of SaaS products and solutions across various corporate and enterprise sectors. We are passionate about our solutions, our people and what we bring to market, and we are looking for candidates that share this vision and have a keen appetite to be involved in what we are doing across multiple industries, delivering challenging cutting-edge solutions.

Job description

• We are looking for skilled and experienced Platform Engineer that will be responsible for:
• Planning, designing and developing cloud-based applications.
• Managing cloud environments in accordance with company security guidelines as well as AWS technical foundation baselines.
• Architect, support and implement DevSecOps best practice into CI/CD pipelines and drive these initiatives with product development teams.
• Providing technical expertise to our product support, business support and development teams.

Minimum requirements
Qualification / Experience Requirements: 

•  At least 5 years proven and referenceable work experience as a Platform Engineer and/or Cloud Platform Engineer.
• At least 5 years’ experience working with Linux (ideally Debian, Ubuntu or CentOS).
• At least 5 years’ solid experience working with cloud infrastructure, ideally Amazon Web Services (EC2, EBS, S3, RDS, VPCs, etc); with AWS certification in place.
• All the above can be overlayed (i.e. collective 5 year’s experience). 

Knowledge:

• Ability to translate architectural requirements into cloud solutions / deployments.
• Capability to select the appropriate services based on compute, data, or security requirements.
• Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant systems (demonstrates understanding of High Availability, Continuity Planning, Backups and Recovery).
• Proven knowledge of networking concepts is essential (e.g., TCP/IP, DNS, DHCP, Subnets, Routing and Firewalls).
• Experience in implementing 24/6/365 monitoring and detection with alerts (e.g. uptime, utilisation, resources, workloads and optimisation). Use of CloudWatch or other tools essential.
• Experience in deploying, implementing various Cloud or Open Source based tools to support your operational requirements.
• Experience in implementing Security best practice, such as IAM and roles, Public Clouds vs Private Zones, Least Privileges, Segregation of Duties and Change Control etc
• Proven experience implementing CI/CD techniques (Octopus Deploy, TeamCity, Atlassian Pipelines, Jenkins etc).
• Proven experience Manage the cloud budget, estimate usage costs, and identify operational efficiencies or optimisation opportunities.
• Beneficial experience in promoting and architecting Serverless workloads (e.g. Lamba, API Gateway etc) is highly beneficial.
• Experience in Docker and Kubernetes is beneficial.
• Experience in migrating on-premises workload to cloud or hosted based environments; specifically Windows and Database (MSSQL, PostgreSQL or MySQL) is beneficial
• Experience in orchestration (Terraform, CloudFormation) is beneficial.

Attributes:

• Communication skills:
• Ability to collectively interact with stakeholders’ architects or solve technical challenges as well as issues.
• Provide prompt and accurate feedback to relevant stakeholders.
• Communicate effectively with managers, developers, and other stakeholders.
• Escalate unresolved issues to appropriate internal teams and senior stakeholders.

Ownership:

• Establish standards or best practice for Cloud Deployments, Configuration, etc.
• Taking ownership of issues reported and seeing problems through to resolution.
• Prioritise and manage several open issues to closure.
• Track issues through to resolution, within agreed time limits or commitments.
• Make use of internal tools for tasks management (Experience with ITSM and/or Atlassian suite advantageous).
• Document and update technical knowledge base, driving a learning culture and equipping the broader team for success

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Introduction

• The objective of a Test Analyst for the CaseWare Division is to achieve ongoing financial success for the business through efficient product delivery and utilization. The incumbent is responsible for partnering with key internal stakeholders for the planning, development and execution of quality assurance and application testing to ultimately enhance customer value.

Job description
Testing and Quality Assurance

• Execute and evaluate manual or automated test cases and report test results.
• Contribute to the development and testing of User Stories.
• Analyse test requirements from specifications, map test case requirements and design test coverage plans.
• Validate User Stories by ensuring that they have appropriate Test plans, and adhere to the Testing Standards.
• Facilitate test plan/case reviews with cross-functional team members and ensure test plans are approved by a fellow Test Analyst before executing on the Test Plan.
• Identify any potential quality issues per defined process and escalate potential quality issues.

Project Delivery

• Drive successful execution of sprint objectives by coordinating with all stakeholders across the release value-chain (Product Development, Product Owner(s), Product Manager(s), Content Providers and Third Parties).
• Participate in key activities that compliment success in every Program Increment.
• Drive efficiency in delivery by resolving challenges that may impact successful delivery.
• Partnering with Scrum Master(s), Product Owner(s) and fellow team members to identify potential risks. 

Collaboration and Stakeholder Management

• Maintain effective communication with relevant team (Product, Support, Training and Consulting etc) to identify and act on real-time customer insight to inform compelling customer experience interventions.
• Support go-to-market execution by collaborating closely with the Product Owner(s) and fellow development teams in optimising user experiences, solving customer issues and partnering closely with customer success and client facing functions.
• Establish a trusted relationship to help drive continued value of products and service.

Data Analysis

• Understand client feedback to deliver additional product line features and capabilities that addresses client issues.
• Optimise existing metrics and defining new areas of measurement to improve velocity, cycle time, product experiences and performance.

Minimum requirements
Essential Requirements

• Completed BSc Computer Science / Information Systems or BCom related degree.
• Minimum 2 years experience in software testing/development related roles.
• At least 1-2 years’ automation testing experience.
• Completed ISTQB Foundation or Agile qualification or similar(Advantage).

Desirable Requirements

• Experience using/supporting financial software systems.
• Experience using ticketing systems such as JIRA.

Knowledge

• CaseWare Working Papers software knowledge.
• Accounting.
• Test Planning.
• Testing Tools.
• Testing Procedures.
• Testing Standards.

Skills

• Analytical skills.
• Computer literacy skills.
• Facilitation skills.
• Quality management software skills.
• Business processes skills.
• Defect management skills.
• Manual testing skills
• Automated testing skills.

Attributes

• Personal Attributes and Qualities
• Effective communicator at all levels
• Creative approach in solving technical problems, whilst translating technical requirements into test plans.
• Strong sense of prioritization, focusing on deliverables.
• The ability to effectively deliver on deadlines and to be self-motivated.
• Abstract thinker – the ability not to conform to the norm and taking a non-conventional approach in uncover software defects.
• An unreserved commitment to quality and elimination of mistakes and errors.
• Reliability and resiliency – being adaptive to a changing environment with unique challenges.
• The ability to collaborate effectively with others.
• Adding value by promoting innovation and leveraging new ideas.