Job Opportunities at Nintex

• Through relationship building and frequent communication, the Renewals Specialist will assist in ensuring timely renewals, increased knowledge of Nintex license policies, and help to maintain a high level of customer satisfaction. This is an opportunity to serve as a subject matter expert inside our Sales organisation!

Your contribution will be:

• Overseeing all assigned contract renewals, which includes working directly with customers and partners, to ensure timely and accurate execution
• Holding regular proactive meetings with key Renewal Partners in the Region to identify any risk to on time renewals early and manage the process to mitigate that risk
• Manage the ‘low adoption resolution process’ for customers utilising other resources as required
• Conduct check-in meetings with customers outside of the renewal timeline to gauge customer satisfaction, identify upsell opportunities and/or potential risk
• Manage the ‘At Risk’ process for your customers
• Hold regular 1:1 meeting with peers in Account Management and Partner Management for your region
• Ensure the CRM system is up to date with the status of renewals, tasks, and activities.
• Provide accurate forecast information to the Senior Renewal Specialist and Regional Renewals Director/Manager
• Contribute ideas to help with the continual improvement of all renewals-based processes

To be successful we think you need:

• Knowledge of Renewals/Sales, Operations/Licensing
• English required

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About the Role:

• The Compliance Analyst role is part of the Nintex Security Practice Team working with several globally located departments to coordinate and manage our Compliance Program. This is an operational and tactical role, responsible for defining the requirements for adhering to a compliance framework, preparing teams for becoming audit ready, manage the monitoring requirements for maintaining a successful compliance standing, and working with auditors to manage all audit activities. The Compliance Analyst will demonstrate excellent project management experience to plan and accomplish goals for multiple projects happening simultaneously while having a well-versed background in several compliance frameworks. 

Your contribution will be:

• Domain Knowledge and Documentation: The Compliance Analyst will manage and expand the Nintex Compliance Program and be responsible for the entire compliance lifecycle from gap analysis to audit complete. This includes preparing the company for new compliance frameworks. An essential part of the role will also include meticulous coordination of compliance gap analysis, remediation plans, audits, documentation, self-assessment and other audit activities. Moreover, the Compliance Analyst will enable and facilitate the development and maintenance of all relevant compliance documentation for training, awareness, and continuous operational effectiveness. This role will also be responsible for coordinating and reviewing all evidence gathering for Nintex audits. 
• Global Stakeholder Management: In this role the Compliance Analyst will be required to advise geographically separated departments (ex. Engineering, Corp IT, Product, Sales, Human Resources and Legal departments) on how to meet controls and maintain testing the effectiveness of those controls at all levels. The Compliance Analyst will train new and existing Nintex staff in compliance initiatives or audit interviewing techniques. In addition, the Compliance Analyst will facilitate third party audits associated with compliance requirements in the Risk Management Program and assist with the Vendor Risk Management reviews for evaluating vendor compliance reports and calculating the risk and impact to Nintex. 
• Adhere to Nintex Standards and Practices: The Compliance Analyst will assist the Nintex Governance and Risk Committee (GRC) in the writing, editing, and reviewing of the information security policies and guidelines. They will also support compliance integration activities for company acquisitions. 
• Risk Management and Mitigation: In this role, the Compliance Analyst will be expected to initiate the security reviews and risk assessment processes for new projects and technologies to ensure compliance. The role will also be responsible for providing timely advice and recommendations to relevant stakeholder groups on potential risks to Nintex and propose risk mitigation strategies for implementation globally or regionally. 

To be successful we think you need:

• Bachelor’s degree in an analytical based field such as engineering, computer science or finance preferable
• CISSP or other security-based certifications, such as CISM preferable
• Any technical certifications targeting Azure of AWS preferable
• Exposure to common compliance frameworks including SOC2 and ISO 27001 required
• Experience working remotely, and preferably with globally or regionally dispersed teams required
• General understanding of Cloud and Hybrid architectures, on either AWS or Azure required
• Strong project management skills and the ability to track and report on project status required

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About the Role:

• Our remote based team in South Africa are looking to hire a fullstack engineer to join our team, to work on the design and implementation of complex features related to process intelligence. We have colleagues based across South Africa, and even have an office in Johannesburg, just incase you wish to work in office. 
• As a team, we are a lean development set-up, working on Microsoft back-end & React front-end, all within microservices architecture. A side from traditional engineering work, we feel that we offer a supportive environment, where we put the person before the project. You will be supported to voice your opinion and work closely with our global design team as we build the next generation of our product suite.

To be successful we think you need:

• 4+ years programming experience - across Microsoft .net core & JavaScript
• Able to articulate code design choices clearly and suggest a feasible way forward
• Quick learner and able to share knowledge with the team
• Can maintain critical systems on your own
• Understand the requirements and implement complex features