Job Opportunities at Queensland Health

The Nephrology Department are looking for an After Hours Ward Administration Officer to join their team. Nephrology is the branch of medicine that specialises in kidneys and their diseases. The Metro South Integrated Nephrology and Transplant Service (MINTS) is the only super-specialist kidney service in Queensland providing world class treatment in the management of kidney disease. The team provides comprehensive, equitable, diagnostic and therapeutic evidence-based care aimed at improving the health and well-being of people with kidney disease.

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.

This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.

About The Role

• To respond to general customer inquiries and provide timely and accurate information and assistance to clients and staff to facilitate service delivery within the Hospital environment.
• Respond to general reception enquiries in the department by answering all incoming telephone calls and ensuring accurate transfer of messages and information to support patients and staff and assist and direct visitors by accessing patient information and providing an effective and courteous front counter service.
• Monitor nonclinical supplies and order stock as well as monitoring repairs and maintenance of office equipment in the department.
• As the primary contact on the ward, assist and direct visitors by accessing patient information and providing an effective and courteous front counter service.

go to method of application »

About The Role

The Chief Operating Officer ensures Metro South Hospital and Health Service's (MSHHS) strategic and operational objectives are enabled. This is through the delivery of high-quality leadership and direction to MSHHS's hospital facilities and service Executives to optimise the provision of safe, quality healthcare while continuously improving clinical, performance and business outcomes.

• The Chief Operating Officer is a key member of the Metro South Health (MSH) Executive Team, collaborating with clinical and corporate leaders to enhance relationships and identify, lead, and support innovative ways to deliver high quality, safe, patient-centred health care, and business outcomes.
• The Chief Operating Officer will lead and undertake expert analysis, provide and implement strategic advice to the Executive Team, Health Service Chief Executive and the MSH Board to enhance strategy, planning and performance so that service outcomes and strategic priorities are achieved in a sustainable and cost-effective manner.
• The Chief Operating Officer will oversee the day-to-day operations of the following hospitals and services and lead the continuous improvement of services and business models to ensure that performance targets are met and exceeded.
• Princess Alexandra Hospital
• Queen Elizabeth II Jubilee Hospital
• Logan and Beaudesert Health Service
• Bayside Health Service
• Addiction and Mental Health Services
• Community and Oral Health Services
• Patient Flow and Central Clinical Services
• Clinical Improvement

About You

We are seeking a highly skilled and experienced leader, with experience leading a hospital or health service of significant scale and complexity. The successful candidate will have strong human resource and financial management expertise, be calm under pressure and be an inspiring, highly motivated and pragmatic leader.

Ideally, you will hold a relevant tertiary qualification in health service management, or a related discipline and will possess substantial experience in executive leadership within a large health service environment.

In Addition, You Will Possess

• Proven superior strategic leadership and business acumen at an executive level in a large and complex health organisation.
• A strong track record of accomplishment in developing, implementing, and evaluating practical and innovative business models and solutions, across and within areas of responsibility that demonstrably enhance performance and are value for money, that improves patient and consumer outcomes.
• Demonstrated high level management skills and knowledge, including in the areas of planning, performance monitoring and improvement, resource, and budget.
• Demonstrated executive level experience in fostering cohesive services and multidisciplinary teams that value performance, improvement, collaboration, and innovation.
• Demonstrated executive level communication, negotiation, persuasion, and interpersonal skills, including proven experience in developing high level strategies for communicating and consulting with government organisations, internal and external stakeholders, professional bodies, non-government organisations, academic bodies, and the community