Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
DESCRIPTION
At Smollan, we’re on an evolutionary journey where we’re shifting our story. We’re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.
We’re on the lookout for an experienced Field Manager who will ensure growth for clients, customers and Smollan by proactively influencing and managing relationships between the client, customers and employees; spotting opportunities and providing insights; managing the resources required to ensure efficient and effective day-to-day operations; and acting as a Smollan people custodian, leader and people manager.
As a Field Manager you will be responsible for:
- Drive Pro-Active Operational Excellence
- Ensure effective people management
- Managing stakeholder engagement
- Achieving POP objectives
- Achievement of commercial targets
- Business insights and execution
- Monitor new innovations
- Ensure effective teamwork and self-management
- Manage promotional Activities
REQUIREMENTS
What are we looking for?
To qualify for this role, you should:
- 4-5 years’ sales experience in FMCG environment at a managerial/ supervisory level
- Have a valid code 8 drivers license
- Hold a relevant Diploma/Degree at NQF level 6 or 7
- Possess strong communication skills (verbal & written)
- Have the abaility to conduct analysis & problem solving
- Excellent computer literacy
- Business acumen and commercial awareness
- Attention to detail with ability to plan and organise
- Be a pro-active thinker with great leadership skills
- Possess strongnNegotiation and sales management skill
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We’re on the lookout for an experienced Field Manager who will ensure growth for clients, customers and Smollan by proactively influencing and managing relationships between the client, customers and employees; spotting opportunities and providing insights; managing the resources required to ensure efficient and effective day-to-day operations; and acting as a Smollan people custodian, leader and people manager.
As a Field Manager you will be responsible for
- Drive Pro-Active Operational Excellence
- Ensure effective people management
- Managing stakeholder engagement
- Achieving POP objectives
- Achievement of commercial targets
- Business insights and execution
- Monitor new innovations
- Ensure effective teamwork and self-management
- Manage promotional Activities
REQUIREMENTS
What are we looking for?
To qualify for this role, you should:
- 4-5 years’ sales experience in FMCG environment at a managerial/ supervisory level
- Have a valid code 8 drivers license
- Hold a relevant Diploma/Degree at NQF level 6 or 7
- Possess strong communication skills (verbal & written)
- Have the abaility to conduct analysis & problem solving
- Excellent computer literacy
- Business acumen and commercial awareness
- Attention to detail with ability to plan and organise
- Be a pro-active thinker with great leadership skills
- Possess strong Negotiation and sales management skill
go to method of application »
As a Customer Service Consultant you will be responsible for
- Customer handling
- Provide feedback (within 24hrs) to customers from the client pertaining to queries referred to the client from the call center
- Create awareness of products
- Ensure call quality, answer promptly(3rd ring)
- Provide feedback to clients pertaining to manufacturing and or stock holding problems (complaints) reported by consumers
- Follow instructions from the client on how to address the complaint or answer the escalated enquiry.
- Ensure excellent customer service on behalf of the client
- Classify all calls into the correct category on CRM
- Capture all the data relevant to each complaint on relevant systems:
- Maintain record of all correspondence between the relevant stakeholders
- Record resolution of the complaint/query
- Effective teamwork and self-management
- Plan and prioritize, demonstrating abilities to manage competing demands
REQUIREMENTS
What are we looking for?
To qualify for this role, you should have
- 1–2 years call center experience preferable/ Customer service experience/Administrative experience or high learning potential
- Grade 12/NQF level 4
- Customer service skills
- Conflict resolution skills
- Ability to work under pressure
- Interpersonal skills
- Communication skills (verbal & written)
- Time management
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DESCRIPTION
We’re on the lookout for an experienced a Product Consultant/Promoter to create and increase brand awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong customer and client relationships in Westgate.
As a Product Consultant/Promoter you will be responsbile for:
- Ensure product availability
- Check for and manage damaged stock process
- Check accurate pricing, promotional pricing, competitor pricing
- Drive slow moving stock and allocate sufficient space to fast moving stock
- Effective implementation of promotions
- Effective administration
- Customer service and satisfaction
- Effective self -management
REQUIREMENTS
To qualify for this role, you should have:
- Grade 12 (Matric)
- 2 years’ experience in Telecommunications and Consumer Electronics
- Competitiveness
- Networking Ability
- Resiliency
- Multitasking Skills
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DESCRIPTION
We’re on the lookout for an experienced Regional Hub Manager to deliver the client KPIs (drive sell out, maintain and grow retail assets and retail mapping) through effective in-store execution and building strong business relationships with store owners and their managers.
As a Regional Hub Manager you will be responsbile for:
- Effective client and customer relationship management
- Achievement of sales targets
- Effective operational management
- Effective people management
- Effective budget and financial management.
- Effective teamwork and self-management
REQUIREMENTS
To qualify for this role, you should have:
- 3 - 4 years’ sales experience; 2 years FMCG / Cellular / Consumer electronics environment at a Managerial/Supervisory level
- 3 years experience in Telecommunications industry
- Matric
- Strategic thinker and analytical skills
- Ability to influence and motivate others
- Excellent leadership
- Good business and financial acumen
What’s in it for you?
- Robust benefits package
- Opportunity to work within an international organisation
Method of Application
Use the link(s) below to apply on company website.
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