Job Opportunities at TELUS

Description and Requirements

• Manage large amounts of calls in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call centre database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Additional Job Description 

• A Customer Support Specialist takes inbound call with customers. Their duties include responding to questions and concerns about products or services their company offers.
• They  must be comfortable and experienced in answering inquiries by phone, e-mail, web chat, or social media. You will also handle concerns, complaints, or other issues. Your job is to help ensure customer satisfaction. You will also help promote continued customer interest in the company’s products or services.

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Description and Requirements

We are looking for dynamic people who have strong communication skills and use the Internet daily. 

This is a freelance, independent contractor position. You will have the flexibility and freedom to work from your own home, working your own hours.

What are the main requirements for the opportunity?

• You must be living in South Africa for the last 3 consecutive years
• You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in South Africa
• Full professional proficiency in English and German language
• Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense
• Experience in use of web browsers to navigate and interact with a variety of content
• Access to and use of an Android (version 4.1 or higher) or IOS Smartphone (version 8 or higher) to complete tasks
• A Barcode Scanner application must be installed on your smartphone to complete certain tasks
• Active daily user of Gmail and other forms of Social Media

go to method of application »

Description and Requirements

We are looking for dynamic people who have strong communication skills and use the Internet daily. 

This is a freelance, independent contractor position. You will have the flexibility and freedom to work from your own home, working your own hours.

What are the main requirements for the opportunity?

• You must be living in South Africa for the last 3 consecutive years
• You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in South Africa
• Full professional proficiency in English and Dutch language
• Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense
• Experience in use of web browsers to navigate and interact with a variety of content
• Access to and use of an Android (version 4.1 or higher) or IOS Smartphone (version 8 or higher) to complete tasks
• A Barcode Scanner application must be installed on your smartphone to complete certain tasks
• Active daily user of Gmail and other forms of Social Media