The South African Revenue Service (SARS) is the nations tax collecting authority. Established in terms of the South African Revenue Service Act 34 of 1997 as an autonomous agency, we are responsible for administering the South African tax system and customs service. Its main functions are to: collect and administer all national taxes, duties and levies; c...
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About the Position
- SARS is looking for a dedicated, hardworking, self- driven and self-disciplined security officer who is capable and have extensive experienced in security supervision and the co-ordination of protection of people, assets and facilities, an ability conduct security operational risk assessment, formulate security risk mitigation measures, compile clearly defined security procedures and ensure installed security systems are fully functional at all times. The successful incumbent must have the in-depth knowledge of security risk identification, analytical thinking, ability to work under pressure, attention to detail, excellent interpersonal and communication skills, both written and verbal
Job Purpose
- SARS seeks to appoint the Officer-Regional Physical Security who is capable to co-ordinate the protection of people, assets, and facilities. Furthermore, to supervise deployed security personnel, monitor the compliance with the security Service Level Agreement and timeously escalate non-compliance incidents to management. Resolve security challenges at allocated sites, escalate unresolved issues and report all security incidents that have taken place within the area of responsibility . Monitor all actions and events and take appropriate actions or escalate to higher management level whenever so required.
- Conduct operational security risk assessments and ensure that security risk mitigation measures are implemented to improve security. Coordinate the work of the outsourced security service providers to ensure adherence to the provisions of the PFMA and SARS Policies and SOP. Monitor compliance policies and procedures and record all interventions made and ensure searches are conducted in line with procedures and legislation. Contribute to the development & improvement of area allocated specific standards, procedures and processes to ensure continued quality and service improvement. Ensure systems are operational and utilised optimally, report faults and ensure they are attended to and escalate where systems are not maintained.
Education and Experience
Minimum Qualification & Experience Required
- Higher Certificate Security Management or Security Risk Management (NQF 5) AND 4 years' security supervisory or risk management related experience, with valid driver’s licens
- Senior Certificate (NQF 4) AND 6 years security supervisory or security risk management related experience, with valid driver’s license.
Job Outputs:
Process
- Conduct compliance audit and ensure that non-compliance with the SLA is escalated and dealt with timeously.
- Conduct security risk assessments and ensure that risk mitigation measures are implemented to improve security.
- Coordinate the work of the outsourced security service providers to ensure adherence to the provisions of the PFMA.
- Ensure systems are operational and utilised optimally, report faults and ensure they are attended to and escalate where systems are not maintained.
- Monitor compliance policies and procedures and record all interventions made and ensure searches are conducted in line with procedures and legislation.
- Report on all security incidents that have taken place within area of accountability.
- Resolve security challenges on sites in area of accountability and escalate unresolved issues.
- Monitor all actions and events and act or escalate to higher level when required.
Governance
- Communication of transactional outputs and queries in area of work according to policies and quality requirements.
- Contribute to the development & improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
- Contribute to the successful implementation of change initiatives by providing support in area of work.
- Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
- Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
- Report on transactional and process activities within set guidelines to provide timely information for decision making.
People
- Coordinate the implementation of process improvements within a team environment.
- Maintain professional interaction and always ensure ethical dealings with clients by constantly building customer relationships.
- Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick and error free.
Behavioural competencies
- Accountability
- Fairness and Transparency
- People Skills
- Building Sustainability
- Organizational Awareness
- Analytical Thinking
- Attention to Detail
- Honest and Integrity
- Conceptual Ability
- Respect
- Trust
- Confidential
Technical competencies
- Risk Awareness
- Planning and Organising
- Compliance Inspection
- Functional Policies and Procedures
Compliance Competency
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About the Position
- SARS is looking for individuals with risk management, business/data analytics skills and leading a team of business analyst to mitigate risks on a strategic level.
Job Purpose
- Developing and management of risk detection and mitigation strategies.
- Leading and providing guidance to a team of business analysts to mitigate risks on a strategic level.
- Conduct research to investigate areas of concern to resolve problems and identify new solutions.
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Plan and organize own work tasks within area of work.
- Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
- Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
- Execute specialist input through investigation & opportunities within the product process including risk concern.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems and mitigating risks.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Business and/or Data Analytics Bachelor's Degree / Advanced Diploma (NQF 7) AND 8-10 years' experience in a data & business analytics environment of which 3-4 years ideally at junior management level
- Experience acquired in handling data & business analytics in a banking, insurance or consulting environment will be an added advantag
- Senior Certificate (NQF 4) AND 15 years' experience in a data & business analytics environment, of which 3-4 years ideally at junior management level
- Experience acquired in handling data & business analytics in a banking, insurance or consulting environment will be an added advantage.
- Data Analytics
- Business Analytics
- Microsoft SQL experienced (Beginner level)
Job Outputs:
Process
- Act as the managerial driver of strategic implementation within the context of business unit excellence and performance improvement.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
- Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
- Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
- Use the insights gained through integrated business reports to measure success & realign strategy implementation objectives appropriately.
- Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
- Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Timeously communicate top-down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
- Conduct assessments and use information to advise, make recommendations and facilitate improvement.
- Monitor the integration of manual and automated processes to ensure efficient and effective service delivery & optimise quality.
- Proactively drive optimisation and integration of processes across business areas to achieve efficiency
Governance
- Manage governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
People
- Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
- Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
- Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
- Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
- Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge and experience.
Finance
- Adhere to organizational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external.
Behavioural competencies
- Integrity and Honesty
- Trustworthy
- Conceptual and Strategic Thinking
- Analysis and Problem Solving
- Meticulous
- Good Time Management
- Self-Improvement & Self-Driven & Accountable
- Good Communication skills
- High Emotional Intelligence
- Building Sustainability
- Champion the Mandate
- Developing & Influencing Others
- Driving for Excellence
- Fairness and Transparency
- Leveraging Diversity
Technical competencies
- Business Acumen - Understands main business drivers to impact on decision making and get things done.
- Decisiveness - confidence and ability to take timely and appropriate decisions.
- Effective Business Communication - communicate information and ideas in a clear and concise manner appropriate for the audience to explain, persuade, convince and influence others to achieve the desired outcomes.
- Functional Policies and Procedures - knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
- Information management - Ability to prepare and extract qualitative and quantitative reports for submission to management. Ability to monitor and review operating documents or information handling processes and procedures within the department or business unit, with a view to identifying, investigating and notifying the Head of Department or Business Unit Head of risks.
- Planning, Management and Measurement - Applies concepts of knowledge / skill without requiring supervision able to provide business and technical guidance when required.
- Problem Analysis and Judgement - Identifies problems, analyses the problem in a logical way, defining the root cause and formulating the correct mitigation, solution, or line of action.
- Statistical and Mathematical Analysis – Analyses and interprets numerical and non-numerical data to determine potential risk exposure and statistical inferences to inform business decisions and mitigation strategies.
- Data Management - The ability to effectively and efficiently manage business related data in an accurate manner, through the application of various technologies.
- Data Collection and Analysis - Ability to determine risks and trends from raw data to assist decision-making and strategic mitigating solutions.
- Reporting - Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.
Compliance Competency
- Security Clearance: Top secret
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About the Position
- SARS is looking for an experienced English Language Editor to help us review and revise SARS content meant for publication. This function is a vital part of our communication with taxpayers, to ensure that we deliver clear messages. The individual will work across all levels and departments of our organisation.
Job Purpose
- To edit and proofread communications deliverables in accordance with the specified and required language standards, as well as provide expertise advice and support to the development of operational implementation plans and/or associated service delivery processes, to continuously enhance service delivery
Education and Experience
Minimum Qualification & Experience Required
- Bachelor’s Degree / Advanced Diploma (NQF 7 in Language Practice AND 5-7 years' experience in proofreading and language editing, of which 2-3 years must be at a functional specialist level.
- Senior Certificate (NQF 4) AND 10 years' experience in proofreading and language editing, of which 2-3 years is at a functional specialist level.
Job Outputs:
Process
- Edit, proofread and execute the overall quality control of documents.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems.
- Initiate and support process and procedural change, implement the change and provide guidelines and support, related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Provide specialist input through the investigation of opportunities for operational and multiple process, product and risk optimisation.
- Monitor and engage on possible violations of procedures and standards regarding communication organisational corporate identity.
- Monitor and assess the usage of language(s) by SARS.
- Advise content compilers in SARS on aspects of correct language use and applicable policies/guides.
- Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided and escalate unresolved problems.
- Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
- Plan and organise own work tasks within area of work.
- Implement all Language Unit projects.
Governance
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
- Ensure that completed work adheres to relevant policies, procedures, governance and legislative requirements, and report on deviations and discrepancies.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.
Behavioural competencies
- Honesty and Integrity
- Respect
- Attention to Detail
- Communicating with Impact
- Problem Solving and Analysis
- Collaboration
- Planning and Prioritisation
- Analytical Thinking
- Accountability
- Adaptability
- Initiative
- Commitment to Continuous Learning
- Organisational Awareness
- Relationship building
- Building Sustainability
Technical competencies
- Reporting
- Efficiency improvement
- Critical Thinking
- Quality Orientation
- Written and verbal Communication
- Business and report writing skills
- Conceptual Thinking
- Creativity
- Leveraging Technology
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About the Position
- An exciting opportunity is available for an individual with tax analytics skill who can identify new and emerging tax related risk within Compliance Risk. If you possess the required skills, experience and are an energetic team player interested in joining a dynamic organisation, committed to developing a better South Africa, we invite you to apply.
Job Purpose
- To deliver office support tasks through the execution of pre-defined objectives as per agreed SOPs to increase operational quality and productivity.
Education and Experience
Minimum Qualification & Experience Required
- A relevant National Diploma / Advanced Certificate (NQF 6) in Accounting, Auditing, Taxation, investigations AND 2-3 years' experience in a similar environment, of which 1-2 years ideally at knowledge worker level.
- A Senior Certificate (NQF 4) and 5 years related experience.
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in are of specialisation.
- Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements because of the change.
- Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements because of the change.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- Correctly apply policies, standards, procedures and legislation in the delivery of work outputs Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
- Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
- Plan and organise own work tasks within area of work.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Drive own performance and development to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
Finance
- Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick and error free.
- Define and influence relationships and service level agreements made with internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical thinking
- Attention to Detail
- Building sustainability
- Commitment to Continuous Learning
- Conceptual thinking
- Fairness
- Integrity
- Organisational Awareness
- Respect
Technical competencies
- Business Knowledge
- Data Collection and Analysis
- Efficiency improvement
- Events, Meeting or Task Coordination
- Reporting
- Financial Accounting knowledge
- Tax legislation and application Knowledge
- Risk awareness
- Risk Knowledge
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About the Position
- An exciting opportunity is available for a proactive, forward thinking, self-motivated, dynamic Risk Profiler, of unquestionable integrity, to work within the Civil Case Selection Risk Profiling Unit, within the Enterprise Data Management Division. The successful applicant will be responsible for executing assigned tasks, mainly the risk profiling of complex tax matters on multiple tax types and under limited supervision, during the risk identification and profiling phase of the Civil Case Selection and detailed Risk Profiling process
Job Purpose
- An exciting opportunity is available for a proactive, forward thinking, self-motivated, dynamic Risk Profiler, of unquestionable integrity, to work within the Civil Case Selection Risk Profiling Unit, within the Enterprise Data Management Division. The successful applicant will be responsible for executing assigned tasks, mainly the risk profiling of complex tax matters on multiple tax types and under limited supervision, during the risk identification and profiling phase of the Civil Case Selection and detailed Risk Profiling process.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) AND 6-7 years’ experience in a similar environment, of which 3-4 years ideally at a functional specialist level
- Senior Certificate (NQF 4) AND 10 year’s related experience.
Job Outputs:
Process
- Execute specialist input through investigation & opportunities within the product process including risk concerns.
- Provide specialist input through analysis of opportunities for operational and process product and risk optimisation.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Identify tax evasion schemes and potential risk and recommend appropriate interventions.
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Plan and organise own work tasks within area of work.
- Identify, analyse and interpret non-compliance to profile high complex full scope cases for Enforcement.
- Profiling of relevant identified parties to detect non-compliance and related risks.
- Identify and assess the level of non-compliance across all/multiple tax types.
- Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst others, policies, procedures, and SOPs in the delivery of work outputs.
- Detailed risk profiling of In-depth integrated complex VAT, Income Tax and PAYE cases through data gathering, analysis and interpretation to refer potential high-risk cases to Specialised Audit.
- Review of TCS-FIA and Emigration applications above R 10 million and make recommendations.
- Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards.
- Perform all administrative actions related to the area of accountability in line with relevant policies, processes, legislation and work instructions.
- Communication of transactional outputs and queries in area of work according to policies and quality requirements.
- Contribute to the development & improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
- Contribute to the successful implementation of change initiatives by providing support in area of work.
- Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
- Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
Governance
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural competencies
- Fairness and Transparency
- Accountability
- Analytical thinking
- Conceptual Ability
- Trust
- Respect
- Honesty and Integrity
- Attention to detail.
- Building Sustainability
- Commitment to Continuous Learning
- Organisational Awareness
- Problem Solving and Analysis.
Technical competencies
- Business Knowledge
- Data Collection and Analysis
- Efficiency Improvement
- Functional Policies and Procedures
- Problem Analysis and Judgement
- Reporting
- Risk Analysis
- Risk Knowledge
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About the Position
- An exciting opportunity is available for a proactive, forward thinking, self-motivated, dynamic, innovative, solutions focussed and outward mind-set Operational Manager, of unquestionable integrity, to work within the Civil Case Selection Compliance Analysis Unit, within the Enterprise Data Management Division.
- The successful applicant will be responsible for the management of operations and a diverse team of skilled and semi-skilled team members, within the Civil Case Selection process.
Job Purpose
- To plan, manage and monitor the implementation of area specific activities and end-to-end processes, by managing internal operations and resources within the compliance risk business unit to ensure alignment between other Compliance Risk stakeholders enabling cross team coordination, to deliver on approved operational plans and to continuously enhance service delivery.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Accounting, Auditing, Taxation, investigations, AND 5-7 years' experience in a similar environment, of which 1 year ideally at supervisory level
- Senior Certificate (NQF 4) AND 10 years related experience in Accounting, Auditing, Taxation, investigations , of which 1 year ideally at supervisory level.
Job Outputs:
Process
- Utilise allocated resources to ensure effective and efficient performance and achievement of results.
- Interact with Business Area Manager within Compliance Risk on a regular basis to ensure optimal coordination of efforts.
- Enable team members to perform optimally in line with Audit requirements.
- Interact with Audit Ops Managers to ensure effective transfer of knowledge between teams on a case-by-case basis and deliver a high-quality product.
- Manage team activities to ensure achievement of production targets within the identified quality and turnaround time and standards.
- Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
- Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards.
- Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
- Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
- Ensure procedures, policies and mandates are clearly understood and complied with.
- Ensure the development, alignment, and implementation of end-to-end processes within area of accountability for continued process improvement.
- Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
- Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs, and standards.
- Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
- Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
- Apply the necessary discretion and judgment in making decisions and overcoming obstacles to attain set goals and objectives for area of accountability.
- Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements because of the change.
- Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
Governance
- Implement and use governance & compliance procedures & processes effectively to identify and manage risks and expose previously unknown liabilities.
- Understand and implement governance control processes and role segregation requirements in area of accountability.
- Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.
People
- Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
- Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
- Build strong relationships through providing direction and leadership to own team and expressing positive expectations.
- Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards.
Finance
- Ensure team's adherence to specified policies, standards & procedures to prevent & reduce wastage on financial resources & escalate associated risk.
- Draw up a budget aligned to operational delivery plans, monitor and report on variances.
- Implement, manage and report on cost improvement objectives and communicate or escalate any shortfalls.
Client
- Build and maintain relationships with clients and internal and external stakeholders that promote cross functional process delivery solutions.
- Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service.
- Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunity for feedback & exceptional service.
Behavioural competencies
- Fairness and Transparency
- Accountability
- Adaptability
- Conceptual thinking
- Championing the Mandate
- Influencing Others
- Mobilising Teams
- Driving for Excellence
- Leveraging Diversity
- Accurate Understanding
- Developing Others
- Fairness
- Honesty and Integrity
- Organisational Awareness
- Respect
Technical competencies
- Business Knowledge
- Data Collection and Analysis
- Efficiency improvement
- Events, Meeting or Task Coordination
- Reporting
- Decisiveness
- Business Acumen
- Planning and Organising
- SARS Systems Products
- Financial Accounting knowledge
- Problem Analysis and Judgement
- Functional Policies and Procedures
- Effective Business Communication
- Tax legislation and application Knowledge
- Risk awareness
- Risk Knowledge
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About the Position
- SARS is looking for an experienced and seasoned leader who is a highly skilled, results driven, self-directed individual with extensive enterprise risk management knowledge and experience, who will contribute towards SARS’ higher purpose and service orientation.
- S/he will be responsible for the leadership, innovation, governance, and management of risk from a second line of assurance necessary to enable the organisation in the strategic administration, management, reporting and guidance on the implementation of the risk management strategy across all categories of risk.
- Proven results driven leadership coupled with known specialized functional knowledge and know-how is required in order to enable business to translate the SARS vision and strategic intent into a world-class taxpayer service and delivery operation through sound risk management.
- Advanced risk trend analysis practices are required to assist the organization in pro-actively managing and mitigating risks within various business areas in line with industry benchmark and best practices. The ideal candidate will have exceptional people management skills necessary to develop leading partnership strategies with all key internal and external stakeholders across SARS. Experience in preparing submissions to external stakeholders including the National Treasury, SCOPA, and other reporting entities will be advantageous. S/he will be part of a dynamic and innovative team that seeks to implement a progressive risk culture at SARS facilitating the implementation of risk management practices and principles using the ISO 31000 framework as the base methodology. S/he will provide leadership within the SARS ERM Team in defining a risk practice that operates and promotes modern thinking in Risk management, utilizing King IV Report’s Combined Assurance methodology on the 5 Lines of Assurance model. S/he will be responsible for the research, design, implementation and translation of SARS’ Enterprise Risk Management strategy into relevant policies, frameworks, guidelines and practices in support of SARS strategic objectives and enhance SARS’s ability to manage, mitigate and eliminate risks as they arise.
- Detailed knowledge and understanding of risk management processes, policies, guidelines, assessments and relevant legislations and experience in Business Continuity planning will be an added advantage. Another added advantage would be that the candidate is a Member in good standing, of Institute of Risk Management South Africa (IRMSA), with Certified Risk Management Practitioner (CRM Prac) qualification or equivalent.
- The ideal person should be a seasoned thought leader with extensive knowledge of Risk Management, in a large multi-divisional corporate that liaises with both Government and Private Sector Stakeholders.
Job Purpose
- To align and provide expert and specialist advice on risk strategies in order to achieve overall organizational business objectives.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Honours / Postgraduate Diploma (NQF 8) and 10-12 years' experience in a Governance, Risk and Compliance (GRC) environment with practical experience in Enterprise Risk Management (ERM), or similar environment, of which 3-4 years’ experience should be at ERM specialist level.
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 12 - 15 years related experience in Enterprise Risk Management(ERM), which ideally should have been practiced in a Governance, Risk and Compliance environment.
Job Outputs:
Process
- Ensure timeous communication on progress and challenges in achieving divisional and business unit goals to all relevant stakeholders.
- Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
- Contribute to the optimum utilisation of organisational resources, advising on effective planning and development of area of specialisation resource plans.
- Develop multiple practices in alignment with operational policy and procedural frameworks, supporting tactical development and excellence.
- Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
- Influence and communicate across business areas impacted by practice area to minimise resistance and ensure on-boarding of new thinking.
- Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
- Optimise goal achievement through tactical strategy development and optimisation of practises, processes & systems across an internal value chain.
- Plan for value-added, continuous multiple practice and system improvement optimisation to deliver on objectives and to enhance tactical excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, developing best practice solutions.
- Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
- Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
Governance
- Develop and/or align governance, risk and compliance policies in own practice areas to identify and manage risk exposure liability.
People
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Develop & ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- External Awareness
- Honesty and Integrity
- Trust
- Respect
- Problem Solving and Analysis
- Attention to Detail
- Commitment to Continuous Learning
- Organisational Awareness
- Building Sustainability
Technical competencies
- Risk Knowledge
- Risk Awareness
- Functional Policies and Procedures
- Reporting
- Business Knowledge
- Creative and Innovative Thinking
- Efficiency improvement
- Policy analysis
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About the Position
- SARS is looking for a highly skilled, results driven, self-directed specialist with extensive enterprise risk management knowledge and experience, who will contribute towards SARS’ higher purpose and service orientation. S/he will provide highly specialised functional knowledge and know-how in order to enable business to translate the SARS vision and strategic intent into a world-class taxpayer service and delivery operation through sound risk management and risk trend analysis practices and risk reporting, in order to assist the organization in pro-actively managing and mitigating risks within various business areas in line with industry benchmark and best practices. S/he will be part of a dynamic and innovative team that seeks to implement a progressive risk culture at SARS facilitating the implementation of risk management practices and principles using the ISO 31000 framework as the base methodology. S/he will work with SARS ERM Team in defining a risk practice that operates and promotes modern thinking in Risk management, utilizing King IV Report’s Combined Assurance methodology on the 5 Lines of Assurance model. S/he will be responsible for the design and implementation of SARS’ Enterprise Risk Management strategy, policies, procedures and practices in support of SARS strategic objectives and enhance SARS’s ability to manage, mitigate and eliminate risks as they arise.
- The ideal person should be a seasoned thought leader with extensive knowledge of Risk Management in a large Multi Divisional Corporate that liaises with both Government & Private Sector Stakeholder.
Job Purpose
- The main purpose of the role is to ensure that SARS operates within its set risk appetite obligations in order to avert adverse impact and maximise opportunities within the entire organisation in line with the SARS Vision 2024 and Strategic Intent.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 8-10 years' experience in a Governance, Risk and Compliance (GRC) environment with practical experience in Enterprise Risk Management (ERM), or similar environment, of which 3-4 years ideally at Enterprise Risk Management (ERM) middle management level.
- Senior Certificate (NQF 4) AND 15 year’s related experience in a Governance, Risk and Compliance (GRC) environment with practical experience in Enterprise Risk Management (ERM), or similar environment, of which 3-5 years ideally at Enterprise Risk Management (ERM) middle management level.
Job Outputs:
Process
Develop and implement risk management policies, framework and guidelines for the Enterprise Risk Management function, in line with best risk management practices and principles to support SARS strategic objectives:
- Participate in the development of the risk management framework, policy and guidelines and other risk artefacts;
- Implement the risk management business plan
- Support the establishment of the risk management philosophy and culture in the organization:
- Advocate and promote risk management in the organisation
- Contribute to the assessment of the Risk maturity
- Provide training and coaching on risk management to first line
- Conduct engagement and awareness sessions to facilitate risk management buy-in and integration of principles in specific business processes.
Continuous monitoring of the risk environment as follows:
- Collect information on indicators of risks.
- Detect changes in the risk environment (internal and external context).
- Advise the business on maintenance of data on risk management information repository (BarnOwl).
- Provide support in the undertaking of studies, surveys and analysis for identifying risks to establish the internal and external organizational context (OECD).
Facilitate and advise on the risk management assessment process as follows:
- Facilitate the identification of risks
- Analysis of risks
- Risk evaluation
- Risk response
- Compile risk profile (assurance of the risk registers)
- Compile ad hoc reports as required and facilitating risk workshops directed at solving specific problems by applying appropriate tools and techniques.
Monitor and review the identified risk response activities as follows:
- Monitoring the implementation of the progress of activities to address risks as agreed upon
- Update the revised risk response activities
- Review the risk registers from a second line perspective
- Periodic review of the implementation of risk management at line 1
- Preform deep dives into specific areas of the business
Risk Reporting:
- Developing and implementing risk recording and reporting processes and standards aligned to the governance standards followed by SARS and the expectations of the governing and oversight bodies (e.g. Commissioner, Audit and Risk Committee).
- Consolidate sub-cluster risk registers into excel for reporting
- Prepare SARS risk reports for both internal and external stakeholders
Governance
- Advanced knowledge of Public Finance Management Act (PFMA), and Principle 11 of the King IV Report on Corporate Governance for South Africa 2016 (King IV).
- Keep abreast with, assess and influence legislative and business requirements and changes to ensure that decisions are based on relevant specific insight and requirements.
- Contribute to and/or align governance and risk policies for specific enterprise level entities and committees.
People
- Engagement with internal and external stakeholders to ensure effective management of interdependencies.
- Network and build relationships to enable the effective
- Resolution of a difficult conflict
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of the job
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Ensure strategic representation of SARS and promote the enterprise with public service leaders and national, regional stakeholders.
- Define and influence relationships and service level agreements made with internal and external stakeholders.
go to method of application »
About the Position
- In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.
- The segment is looking for a candidate who has the skill in Interpretative Tax Policy
Job Purpose
- To perform specialised projects identified within the division based on the specific skills of the individual, undertake reviews of interpretative documents produced by the division.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor’s degree (LLB/BCom) or advanced diploma in Taxation with 5 years Tax experience and 8-10 years' experience in Tax , of which 3-4 years ideally at operational specialist level.
- Senior Certificate (NQF 4) AND 15 years and Interpretative Tax Policy experience
Job Outputs:
Process
- Develop single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or profession expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse & produce reports to identify trends, discrepancies and inconsistences for decision making purposes.
- Optimise gaol achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
- Plan for value -added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence
- Proactively identify interconnected problems, determine its impact, and use to develop best alternatives, best practice implementation solutions.
- Translate to down policy in relation to own practice area and communicate impact to relevant stake holders.
- Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
- Analyse and make recommendations about improvements to specialist systems, procedures and associated area’s practice.
- Contribute to the optimum utilisation of org resources, advising on effective planning and development of area of specialisation resource plans.
- Correctly apply policies, standards, procedures and legislation in the delivery of work outputs
- Be informed on related Acts, regulations and regulatory frameworks in area of accountability.
- Identify, diagnose and recommend improvements in area of accountability.
- Ensure that all written communication material meet high quality content and accuracy standards.
- Administer, interpret legislation, and provide specialist advice in area of speciality.
- Conduct and or participate in seminars and conferences on tax issues nationally and internationally and promote the interests of SARS generally.
- Consider requests for rulings and where suitable, analyse and research standard and highly complex transactions and decide on such rulings
- Contribute to the continuous review of legislation by providing input into changes in law or application thereof that require consideration
- Interpret legislation in order to provide specialist advice in area of speciality and provide legal interpretation reports with recommendations /determination.
- Formulate and review new and current policies and practices to ensure alignment with legislative provisions.
- Play an active and supportive role in the review and product development of SARS.
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know how, support advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
- Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
- Deliver on service level agreement made with internal and external stakeholders, monitor feedback and adjust as required
Behavioural competencies
- Teamwork
- Accurate Understanding
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Commitment to continuous learning.
- Attention to Detail
- Organisational Awareness
- Trust
- Respect and integrity
Technical competencies
- Business Knowledge
- Data Collection and Analysis
- Decision making Problem Solving
- Functional Policies and Procedures
- Coaching and mentoring
- Problem Analysis and judgement
- Written Communication.
- Legal Advisory and Interpretation.
- Legal Compliance
- Tax Knowledge
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About the Position
- An exciting opportunity is available for a forward thinking, self-motivated innovative and dynamic Office Administrator to work at Head Office, Pretoria. In this position you will be responsible for providing proactive administrative support to the management team, and requires strong organisational skills, strong business acumen and the ability to operate under limited supervision. The position is therefore seeking a dynamic individual with a high level of integrity, trust and discretion to contribute to the attainment of business unit objectives within the Customs Border Ops, Ports of Entry & Customs Compliance division.
Job Purpose
- To deliver office support tasks through the execution of pre-defined objectives as per agreed SOPs to increase operational quality and productivity.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Higher Certificate in Office Administration or Business Management related studies (NQF level 5) and 2 years’ Office Administration experience.
- Senior Certificate (NQF 4) AND 3 years’ Office Administration experience.
Minimum Functional Requirements
- Knowledge of Customs processes and procedures will be an added advantage
- Knowledge of SAP
Job Outputs:
Process
- Assist with functional and administrative tasks and procedures relating to the functional area including arranging and coordination of Meetings, minute-taking, calendar management, and managing of MS Outlook emails and calendar.
- Assist and support management regarding various management, contractual and administrative tasks where relevant, with specific reference to consolidating reports and inputs on various matters, engaging with stakeholders, peers, management team and staff members.
- Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards
- Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
- Perform all administrative actions related to the area of accountability in line with relevant policies, processes, legislation and work instructions.
- Communication of transactional outputs and queries in area of work according to policies and quality requirements, including management of assets, upkeep of the office, travel arrangements and SAP transactions.
- Contribute to the development & improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
- Contribute to the successful implementation of change initiatives by providing support in area of work.
- Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
- Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality, including continuous willingness to learn, politeness, and professionalism
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
- Report on transactional and process activities within set guidelines to provide timely information for decision making.
Governance
- Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.
People
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
- Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
Finance
- Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick and error free.
Behavioural competencies
- Fairness and Transparency
- Accountability
- Conceptual ability
- Trust
- Respect
- Honesty and Integrity
- Attention to detail
- Building Sustainability
Technical competencies
- Administrative Support
- Reporting
- Service Delivery
- Functional Policies & Procedures
- Events, Meeting or Task Coordination
- Efficiency Improvement
- Standard operating procedure compliance
- Planning & Organising
- Record Maintenance
- Quality Control
- Communication skills
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About the Position
- In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation
Job Purpose
- To conduct and analyse the tax compliance behaviour, across the taxpayer base in the Financial Services sector with the view to inform the recommendation of mainly limited scope risk profiling cases for Enforcement intervention, also being introduced to full scope case selection and profiling.
Education and Experience
Minimum Qualification & Experience Required
- Relevant National Diploma / Advanced Certificate (NQF 6) AND 2-3 years' experience in auditing or tax environment, of which 1-2 years ideally at knowledge worker level
OR
- Senior Certificate (NQF 4) AND 5 years related experience
Minimum Functional Requirements
- 2 - 3 years’ experience in auditing or tax environment, of which 1-2 years ideally at knowledge worker level or 5 years related experience
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. •
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Review of TCC-FIA and Emigration applications above R 10 million and make recommendations. [TN1]
- Profiling of mainly limited scope cases and medium complexity full scope cases through data gathering, analysis and interpretation in order to refer potential high risk cases for further profiling.
- Refund validation of high risk cases.
- To refer potential high risk cases for further profiling.
- To gather data, analyse and interpret low and medium complexity compliance related risks in order to improve compliance levels.
- Utilise data analysis, triangulation of data sources and interpretation of data to provide information to management to inform business decisions.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural competencies
- Accountability
- Analytical Thinking
- Conceptual Ability
- Attention to Detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency
- Honesty and Integrity
- Organizational Awareness
- Trust
- Respect
Technical competencies
- Business Knowledge
- Data Collection and Analysis
- Efficiency improvement
- Functional Policies and Procedures
- Problem Analysis and Judgement
- Reporting
- Risk Awareness
- Risk Knowledge
- Business Acumen
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About the Position
- SARS is looking for an experienced videographer and visual storyteller who will capture engaging images with pacing and transitions that evoke emotional responses in viewers.
- Skilled in diverse filmmaking techniques, with strong technical abilities and up to date knowledge of cameras, lenses, sound equipment, lighting, and software. Track record of partnering seamlessly with cross-functional teams to drive projects from concept to completion.
Job Purpose
- To shoot and edit video content for all SARS technical initiatives related to production and postproduction, events, communication and marketing projects and programmes, by transporting, setting up and operating various production equipment, in order to ensure that the videography content is professional and compelling
Education and Experience
Minimum Qualification & Experience Required
- Relevant Higher Certificate (NQF 5) in Videography or Multimedia AND 3-4 years' experience in delivering video/photographic content/production, of which 1-2 years ideally at knowledge worker level.
- A Degree/diploma in Motion Picture Medium, Cinematography and Multimedia will be an added advantage
Alternative
- Senior Certificate (NQF 4) with 6 years’ experience in delivering video/photographic content/production, of which 1-2 years ideally at knowledge worker level.
Job Outputs:
Process
- Shoot videos (recording of events, SARS gatherings or training sessions as required).
- Video editing and producing relevant packages for various SARS requirements.
- Using video editing software such as Adobe Premiere Pro/editing film and raw footage
- Create and produce media projects for campaigns, marketing, and general branding.
- Maintain and operate various production equipment including cameras, audio, visuals and lighting for locations and studio productions.
- Project management of pre and postproduction initiatives.
- Develop and implement procedures and standard operating procedures for the production of videos and photographs.
- Collaborate and liaise with internal and external stakeholders throughout the production.
- Digital design/flash
- Build, maintain and manage video content in an appropriate environment.
- Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Behavioural competencies
- Honesty and Integrity
- Trust
- Respect
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Thinking
- Initiative
- Attention to Detail
- Commitment to Continuous Learning
- Organisational Awareness
- Building Sustainability
Technical competencies
- Functional Policies and Procedures
- Reporting
- Business Knowledge
- Efficiency improvement
- Research
- Written Communication
- Business Writing Skills
- Digital Media Applications
go to method of application »
About the Position
- In an ever-changing environment, we have build a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills , commitment and dedication will add value and make a difference to the organisation and country . Integrity is key to the organisation
Job Purpose
- To be responsible for the day-to-day aspects of property management & maintenance issues related to the respective regional portfolio. To support the portfolio management sub-unit to implements and manages the acquisition, leasing & disposal of immoveable assets; facilitate effective implementation of the immovable asset management strategy of the CRE Division, to ensure best value for money.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 5-7 years' experience in a similar environment, of which 1 year ideally at supervisory level
- Senior Certificate (NQF 4) AND 10 years related experience
Job Outputs:
Process
- Understand the concept of property portfolio management and provide input into the development of strategic plans for immovable asset management in the organisation.
- Contribute towards the formulation and execution of the leasing and property strategies on a regional basis comprising of multiple provinces.
- Implement and complies with the property acquisition, lease renewal and property management policies, processes and the guiding frameworks.
- Manages a leasing-out area portfolio comprising of approximately twenty five lease agreements with a collective rental value of a minimum of R15 million annually.
- Maintain a strong working relationship with vendors, clients and landlords for better synergy between all parties so as to obtain seamless excellent services at all times.
- Provide regular reports of activities and performance related to the CRE regional manager to ensure the accurate recording and communication of progress made towards meeting agreed objectives to stakeholders.
- Continuously identifies industry trends that would enhance property management strategies/procedures to ensure effectiveness, efficiency and economical use of properties, thus maximising value at all times. (e.g. green building initiatives).
- Manage contractual obligations of lease agreements and co-ordinates the process of disposal of properties and timeous decommissioning of properties in the designated portfolio.
- Provide input towards the sub-divisions business planning and budgeting process to ensure the effective utilization of resources and the achievement of the sub-units objectives.
- Operate and contribute to the implementation and enhancement of IT systems related to the property and facilities management environment.
- Supervise team members to ensure effective performance of duties such as the accurate, timely and up to date record keeping of transactions, communication and agreements with all stakeholders.
- Ensure that financial obligations in terms of lease agreements, SLAs and MOUs are executed timeously as stipulated in the respective agreements and that external stakeholders adhere to their contractual obligations.
- Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
- Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
- Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
- Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
- Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
- Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
- Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
- Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
- Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards.
- Ensure procedures, policies and mandates are clearly understood and complied with.
- Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
- Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements as a result of the change.
- Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
Governance
- Understand and implement governance control processes and role segregation requirements in area of accountability.
- Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.
- Implement and use governance & compliance procedures & processes effectively to identify and manage risks and expose previously unknown liabilities.
People
- Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
- Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
- Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards.
- Build strong relationships through providing direction and leadership to own team and expressing positive expectations.
Finance
- Provide specialist advice and support on property related matters including compiling and controlling property related expenditure budgets.
- Ensure team's adherence to specified policies, standards & procedures to prevent & reduce wastage on financial resources & escalate associated risk.
- Draw up a budget aligned to operational delivery plans, monitor and report on variances
- Implement, manage and report on cost improvement objectives and communicate or escalate any shortfalls.
Client
- Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service.
- Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunity for feedback & exceptional service.
Behavioural competencies
- Honesty and Integrity
- Trust
- Respect
- Honesty and Integrity
- Problem Solving and Analysis
- Adaptability
- Accountability
- Conceptual Thinking
- Championing the Mandate
- Influencing Others
- Mobilising Teams
- Driving for Excellence
- Leveraging Diversity
- Accurate Understanding
- Resilience
- Building Sustainability
- Fairness and Transparency
Technical competencies
- Managerial Budgeting
- Costing and Budgeting
- Facilities Management
- Effective Business Communication
- Problem Analysis and Judgement
- Planning and Organising
- Decisiveness
- Business Acumen
- SARS Systems Products
- Asset Management
- Property Finance and Investment
go to method of application »
About the Position
- In an ever-changing environment, we have build a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills , commitment and dedication will add value and make a difference to the organisation and country . Integrity is key to the organisation.
Job Purpose
- To coordinate an integrated facilities management service to a diverse and complex business environment. To ensure the integrity, functional performance and legislative compliance of all
- SARS buildings and other fixed and moveable assets, on an office(s) assigned basis and provide business support and logistic services to the SARS business units to a standard and performance that enables the SARS business operations to operate optimally.
Education and Experience
Minimum Qualification & Experience Required
- Relevant National Diploma / Advanced Certificate (NQF 6) AND 2-3 years' experience in a similar environment, of which 1-2 years ideally at knowledge worker level
ALTERNATIVE
- Senior Certificate (NQF 4) AND 5 years related experience
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs
- Identify and direct facilities related problems to the Property Department for resolution and provide needed support to resolve
- Identify and direct facilities related problems to the Property Department for resolution and provide needed support to resolve
- Ensure that contractors/service provider’s performance is in accordance with SLA’s for the assigned SARS offices
- Assess all property developments for suitability and compliance to legislative prescriptions and if compliant, to accept the building for occupation and normal business operations.
- Implement and ensure compliance to developed FM operations strategy, policy, standards, processes and controls in the assigned offices.
- Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations
- Define and influence relationships and service level agreements made with internal and external stakeholders
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
Technical competencies
- Business Knowledge
- Efficiency improvement
- Facilities Management
- Functional Policies and Procedures
- Planning and Organising
- Reporting
Compliance Competency
- Confidential
- Infrastructure Facilities Administration
go to method of application »
About the Position
- SARS is looking for a highly skilled, suitably experienced and results-driven Software Developer specializing in Microsoft DotNet Technology with particular emphasis on C#. The candidate must be able to work independently, demonstrate the ability to conceptualize ideas and have previously implemented a full stack system that is both stable and scalable.
Job Purpose
- To provide expertise, advice and support in practice formulation and associated best practice improvement tactics by planning, and carrying out programmes of applications development work, on time, and quality targets and in accordance with appropriate standards, in order to enable tactical translation and operational implementation. To assist with detecting application issues, analyse software, and implement software solutions within standards.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma (NQF 7) Information Technology AND 8-10 years' experience in a Software Development environment, of which 3-4 years ideally at junior management level.
OR
- Senior Certificate (NQF 4) AND Relevant IT Qualification / Certification (SEE BELOW), AND 8-10 years' experience in a software Development environment AND Min Functional requirements as specified.
- Microsoft Certified Solution Developer with skills in C# and large volume data processing applications. Experience with SQL Server Integration Services an advantage.
- Extensive experience with large volume data processing applications.
- Extensive experience with Service Orientated Architecture.
- Experience with containerisation and micro services technologies and architectures.
- Extensive experience with cross platform and multi database technology data processing, including Microsoft SQL Server and DB2.
- Experience with NoSQL technology databases.
ALTERNATIVE
- Senior Certificate (NQF 4) AND 15 years’ experience in Software and Development Environment.
Minimum Functional Requirements
- IBM Integration Bus (IIB) or IBM APP Connect or
- B2B Integrator or Business Process Management (BPM)
- JAVA or Microsoft .net
Job Outputs:
Process
- Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
- Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
- Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
- Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
- Ensure that quality assurance systems, processes and measures are carried out in accordance with the organization's standards, methods and procedures.
- Ensure all work is documented using the selected standards, methods and tools, including prototyping tools where appropriate.
- Develop and monitor procedures to ensure that new systems developments are compatible with the organization's existing systems, infrastructure and strategic plans.
- Provide advice, maintain and implement the organization's systems development standards, methods and procedures.
- Assess software packages on their ability to meet all or parts of specified requirements and advise business owners and management on their technical suitability.
- Monitoring and reporting on the progress of system changes and enhancements, taking action to deal with exceptions, problems and unforeseen events in a timely manner.
- Work with Business Solutions to define a costed & prioritised programme of systems development that supports the organization's objectives and strategic plans, and communicate information about the agreed programme to Applications Development teams.
- Ensure that quality assurance systems, processes and measures are carried out in accordance with the organization's standards, methods and procedures.
- Ensure all work is documented using the selected standards, methods and tools, including prototyping tools where appropriate.
- Participate in policymaking and overall management of IS within the organization.
- Develop and monitor procedures to ensure that new systems developments are compatible with the organization's existing systems, infrastructure and strategic plans.
- Ensure that development projects are carried out in accordance with the organization's agreed standards, methods and procedures.
- Provide advice, maintain and implement the organization's systems development standards, methods and procedures.
- Assess software packages on their ability to meet all or parts of specified requirements and advise business owners and management on their technical suitability.
- Oversee and establish the operation of systems and procedures for monitoring and reporting on the progress of systems development projects, taking action to deal with exceptions, problems and unforeseen events in a timely manner.
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Problem Solving and Analysis
- Respect
- Trust
Technical competencies
- Application Development and Maintenance
- Business Knowledge
- Computer Literacy
- Efficiency improvement
- Functional Policies and Procedures
- IT Development
- IT Knowledge
- Reporting and Interpretation
- System Thinking
Compliance Competency
- App Systems Dev (IT)
- Application Implementation (IT)
- GOC Confidential
go to method of application »
About the Position
- The position demands contemporaneous and leading-edge approaches to Planning, Evaluation and Control Practices. The incumbent must be able to lead and enable integrated planning approaches that go beyond conventional practices. In an ever-changing world, the incumbent must be able to employ inter-disciplinary and systemic approaches to counteract growing Environmental and Operational Complexities. The incumbent will be a key contributor to the translation of the SARS Strategic Intent into Key Operational Imperatives and Priorities by championing and implementing coherent Planning Practices and Benchmarks; establishing the fundamentals for the linked Evaluation and Control Procedures; and optimize the enabling Performance Management Practices.
Job Purpose
- To rationalise, develop, enable, and monitor procedures and standards for Operations Planning, Evaluation and Control Practices in complete alignment with the Organisational strategy and Operational Imperatives, as well as to safeguard Operational Excellence.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Honours / Postgraduate Diploma (NQF 8) in Business Management / Business Administration / Performance Management / similar qualification AND 10 – 12 years’ experience in a Business Support / Performance Planning, Evaluation and Control /similar environment, with 3 - 4 years at a middle management level.
ALTERNATIVE
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Business Management / Business Administration / Performance Management / similar qualification AND 12 - 15 years’ experience in a Business Support / Performance Planning, Evaluation and Control /similar environment.
Job Outputs:
Process
- Design Operations Planning, Evaluation and Control Procedures and standards based on accredited best practises.
- Contribute and drive appropriate prioritisation frameworks in Operations in support of organisational objectives and limited resources.
- Develop operational targets and standards in support of tactical and operational delivery plans and organisational strategic objectives in partnership with divisional leadership.
- Develop programme goals and plans for implementation.
- Conduct planning assurance assessments across operational teams to ensure that all work conducted is on standard.
- Create and maintain Operations Planning cycles and timelines and milestones
- Ensure timeous communication on progress and challenges in achieving divisional and business unit goals to all relevant stakeholders.
- Contribute and drive appropriate planning governance frameworks and remediation procedures.
- Design and enable OKR methodologies and predetermined Performance Management Objectives and Criteria and thresholds.
- Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
- Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
- Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical excellence.
- Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, driving best practice solutions.
- Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
- Use the insights gained through integrated business reports to measure success & realign tactical strategy development objectives appropriately.
- Recommend changes to optimise processes, systems, policies, and procedures, and direct the implementation of change and innovation initiated by the organisation.
Governance
- Implement governance, risk, and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
People
- Plan & develop enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
- Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
- Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised areas.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of accountability.
- Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
Client
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Behavioural competencies
- Honesty and Integrity (V)
- Fairness and Transparency(V)
- Accountability (V)
- Conceptual Thinking
- Champion the Mandate
- Influencing Others
- Mobilising Teams
- Driving Excellence
- Leveraging Diversity
- Accurate Understanding
- Developing Others
- Trust (V)
- Respect (V)
- Problem Solving and Analysis
- Building Sustainability
Technical competencies
- Managerial Budgeting
- Tax Knowledge
- Functional Policies and Procedures
- Risk Management
- Strategic Planning
- Effective Business Communication
- Problem Analysis and Judgement
- Planning, Management and Measurement
- Decisiveness
- Business Acumen
- Financial and Performance Reporting
Compliance Competency
go to method of application »
About the Position
- The position demands contemporaneous and leading-edge approaches to Planning, Evaluation and Control Practices. The incumbent must be able to rationalise and implement integrated planning approaches that go beyond conventional practices. In an ever-changing world, the incumbent must be able to employ inter-disciplinary and systemic approaches to counteract growing Environmental and Operational Complexities. The incumbent will be a key contributor to the translation of the SARS Strategic Intent into Key Operational Imperatives and Priorities by championing and implementing coherent Planning Practices and Benchmarks; establishing the fundamentals for the linked Evaluation and Control Procedures; and optimize the enabling Performance Management Practices.
Job Purpose
- To provide expertise, advice and support in practice formulation and associated best practice improvement tactics, by providing functional and administrative support to the business Unit, in order to enable tactical translation and operational implementation.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Business Management / Business Administration / Data Analysis / Performance Management / similar qualification AND 8-10 years' experience in a Business Support / Performance Planning, Evaluation and Control environment, of which 3-4 years ideally at operational Specialist level.
ALTERNATIVE
- Senior Certificate (NQF 4) AND 15 years’ experience in a Business Support / Performance Planning, Evaluation and Control environment.
Job Outputs:
Process
- Apply knowledge of business unit related products, techniques and processes to advise on complex tasks.
- Identify and implement solutions to enhance finance processes and increase efficiency of the functional area.
- Apply concepts and theories to resolve business unit related problems and business integration constraints.
- Gather information through research and analysis of data within broad guidelines to produce accurate plans and or recommendations for business issues.
- Provide a supportive role and provide technical input into tender and related processes as required.
- Provide expertise, guidance and advice regarding the alignment of business unit internal processes and decisions with the applicable policy and/or legal framework.
- Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
- Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions.
- Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
- Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
Behavioural competencies
- Honesty and Integrity (V)
- Trust (V)
- Respect (V)
- Problem Solving and Analysis
- Fairness and Transparency
- Analytical Thinking
- Accountability (V)
- Conceptual Ability
- Attention to Detail
- Commitment to Continuous Learning
- Organisational Awareness
- Building Sustainability
Technical competencies
- Functional Policies and Procedures
- Reporting
- Business Knowledge
- Efficiency improvement
- Quality Management
- Legislative and regulatory compliance
- Planning, Management and Measurement
Compliance Competency
go to method of application »
About the Position
- The organisation is looking for an Operational Specialist: Learning Design & Development who will be responsible to provide expertise, advice, and support to develop operational implementation plans and / or associated service delivery processes, by co-designing and developing curriculum and learning programmes so that the training needs identified in the skills development strategies at the School of Enforcement can be met.
The incumbent of this role will be responsible for:
- Analyse training needs
- Design outcome-based training content and curricula
- Develop outcome-based training content and curricula
- Develop outcome-based training assessments
- Conduct training of trainers
- Deliver training sessions
- Create e-learning based content
Job Purpose
- To provide expertise, advice, and support to develop operational implementation plans and / or associated service delivery processes, by designing and developing curriculum and learning programmes so that the training needs identified in the skills development strategies are met, to continuously enhance service delivery.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 5-7 years' experience in a learning design and development environment, of which 2-3 years ideally at functional specialist level
- Experience in the field of Fraud and Investigation, (forensic and/or other related field) would be an added advantage
ALTERNATIVE
- Senior Certificate (NQF 4) AND 10 years related experience in a learning design and development environment, of which 2-3 years ideally at functional specialist level
- Experience in the field of Fraud and Investigation, (forensic and/or other related field) would be an added advantage
Minimum Functional Requirements
- 2-3 years ideally at functional specialist level
Job Outputs:
Process
- Conduct research to investigate areas of concern to resolve problems and identify new solutions
- Determine, develop, organise, execute, and evaluate training to address identified needs
- Determine the type of curriculum, learning methodology and learning programme that is required and liaise with subject matter experts to obtain the information required to be included in the learning programme
- Design and develop the learning programme/s so that the learning outcomes will be achieved within the selected learning methodology
- Discuss the draft learning programme/s with the subject matter experts and learning solutions architects as well as the training facilitators and make amendments as required
- Ensure that the learning programme includes effective evaluation techniques and subscribes to the principles of adult learning
- Brief the trainer/s or facilitators on the learning programmes of a formal training course, so that they understand the delivery requirements
- Attend the initial training course to assess the learning programme and make amendments as required and evaluate the effectiveness of the learning programme and its impact on the business of SARS.
- Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives
- Execute specialist input through investigation & opportunities within the product process including risk concern
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities
- Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation trends and potential risks
- Correctly apply policies, practices, standards, procedures, and legislation in the delivery of work outputs
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change
- Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives.
Governance
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies
- Implement and provide input into the development of governance, compliance, integrity, and ethics processes within area of specialisation.
People
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders
Behavioural competencies
- Honesty & Integrity
- Trust
- Respect
- Problem Solving and Analysis
- Fairness & Transparency
- Analytical Thinking
- Accountability
- Conceptual ability
- Relationship Management & Networking
- Attention to Detail
- Commitment to Continuous Learning
- Organisational Awareness
- Building Sustainability
Technical competencies
- Adult Learning Facilitation
- Learning and Development Implementation
- Curriculum design
- Functional Policies and Procedures
- Reporting
- Human Resource Consulting
- Business Knowledge
- Efficiency improvement
- Knowledge of HR Policies & Procedures
Compliance Competency
- Grade of Clearance: Confidential
go to method of application »
About the Position
- In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation
Job Purpose
- To provide expertise in CIT, advice and support to develop operational implementation plans and/or associated service delivery processes, by conducting, analysing and recommending compliance interventions, in order to continuously enhance service delivery.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 5-7 years' experience in an auditing or tax environment, of which 2-3years ideally at functional specialist level
or
- Senior Certificate (NQF 4) AND 10 years in auditing or tax related experience
Minimum Functional Requirements
- 5-7 years' experience in a similar environment, of which 2-3years ideally at functional specialist level or 10 years auditing or tax related experience
Job Outputs:
Process
- Provide accurate identification of potential risk and escalate issues as required.
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Plan and organise own work tasks within area of work.
- Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
- Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
- Execute specialist input through investigation and opportunities within the product process including risk concern.
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Governance
- Apply risk management, loss containment and governance processes as required in area of accountability and escalate issues as required.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural competencies
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Honesty and Integrity
- Trust
- Respect
- Problem Solving and Analysis
- Attention to Detail
- Commitment to Continuous Learning
- Organisational Awareness
- Building Sustainability
- Building Sustainability
Technical competencies
- Risk Knowledge
- Functional Policies and Procedures
- Reporting
- Business Knowledge
- Efficiency improvement
- Governance, Ethics and Values
Compliance Competency
go to method of application »
About the Position
- To identify, develop and implement effective custom development that address business needs, by development plans, by implementing continuous improvement through specialization in understanding the business usage of information technology (IT) and helping technology add value to the business whilst understanding the technical architectures and platforms, as well as the IT capabilities and which applications in an organization deliver various capabilities, in order to continuously enhance service delivery. Must be able to translate a Functional specification and translate into a technical design to develop from. Demonstrate Systems Development and Support experience in a corporate environment. Demonstrate SAP development experience in a corporate environment. Broad understanding of all facets of Information Technology including SDLC. Understanding of diverse set of technologies (including SAP ABAP stack, ODATA, IDOCS, Webservices, SAP PI/PO, and Workflow)
Job Purpose
- To provide technical expertise in custom integration development and contribute to strategic decisions with associated development plans, by implementing continuous improvement, to support the entire software application life-cycle, providing resolutions, ensuring best practice integration and operational implementation through the achievement of SAP Development objectives.
Education and Experience
Minimum Qualification & Experience Required
- National Diploma / Advance Certificate (NQF6) Information Technology (IT) and 3-4 years’ experience in SAP ABAP development, of which 1 - 2 years ideally at knowledge worker level.
OR
- Senior Certificate (NQF 4) AND IT Qualification (s) / Certification (s) of which 1 - 2 years’ experience in SAP ABAP development AND additional requirements specified in Min Functional requirements, where applicable.
ALTERNATIVE
- Senior Certificate (NQF 4) AND 4 years in SAP ABAP development experience.
Minimum Functional Requirements
- SAP SKILLS
- Experience in SAP ABAP development or SAP PO/PI
- Strong background in SAP programming
- Basic understanding of overall business ERP system landscapes including data flows and internal/external integration.
- Skills and knowledge in performing data analysis to troubleshoot
- Relevant training and/or certification related to SAP ABAP (ABAP, BRF, ODATA, WF, SAP PI/PO)
- SAP ABAP,
- SAP BRF :
- SAP PI (BO),
- SAP ODATA
- SAP WF training,
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Develop detailed plans and accurate estimates for completion of build, system testing and implementation phases of project of own work.
- In accordance with our Lean organisation's commitment to continuous improvement, involved in improve our processes.
- Participate in project quality management tasks, such as peer and quality reviews of specifications, design documents, and code reviews
- Perform programming, testing and debugging functions related to the implementation of SAP modules.
- Perform SAP Development and System Integration according to technical standards.
- To analyse and transform business function requirements into technical program specs to code, test and debug programs.
- To be responsible for the development of requested business solutions, based on the technical designs.
- To close communication with functional teams /designers, understand the requirements from provided functional designs and transform these requirements into the technical designs.
- To continuously engage other technical team members in the design, delivery, and deployment of solutions for own work.
- To contribute to high productivity and motivation of working team with the use of your communication skills and cooperation; reach and realize project aims and outputs.
- To develop, code, document and execute unit tests, systems, integration and acceptance tests and testing tools for functions.
- To perform the necessary testing to validate and provide operating controls to ensure development requirements are satisfied.
- To undertake performance tuning activities for SAP integration activities.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
- To build professional relationships with clients, management and team members to ensure delivery of proposed solutions, support for development of business possibilities and for personal development.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Adaptability
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
Technical competencies
- Computer Literacy
- Functional Policies and Procedures
- IT Knowledge
- Customer Relationship Management
- System Thinking
- Problem Analysis and Judgement
- Verbal Communication
- Business Knowledge
- Business IT Systems
- Written Communication
- Technical Analysis
Compliance Competency
- GOC Confidential
- Applic.Configuration & Opt
go to method of application »
About the Position
- We are looking for a passionate and enthusiastic Microsoft SQL Server database administrator who will be responsible for the implementation, configuration, maintenance and performance of the Microsoft SQL Server environment for high-profile systems at SARS. The individual will join a team of experienced Microsoft SQL Server database administrators to ensure the availability of the database systems, data, optimal performance & security of all Microsoft SQL Server database systems and provide support to internal as well as external clients.
- The main purpose of this role will include (but not limited to) creating and maintaining database maintenance on an enterprise level. To execute required T-SQL scripts when products or system changes are required. Maintain MS SQL database management systems and database structures. Ensure database management systems software versions is kept within the supported range as specified by the application vendors. The role will also require input in defining or identifying required infrastructure, provide input in the selection of database software and relevant tools in the market. Ensure databases comply with documented security policies and standards. Monitor & evaluate system logs for warnings and errors. Assist in investigations and solution advise on corrections of application errors at user level. Appropriately record problem resolution for future reference purposes. Provide input into new project design to optimise database performance. Plan installation, migrations of components and systems. Assist in identifying ICT risks and implementing compensating controls for potential risks. The Specialist: Tech Integrator Level (SQL) role will fall within Enterprise Design & Enablement Cluster, Sub-Cluster: Enterprise Enabling, Personnel Sub-area: Technology and Solutions Delivery – Digital Solutions and Services.
Job Purpose
- To co-ordinate, prepare, collect and compile information required to facilitate analysis, management review, decision making or reporting requirements of the functional area.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma (NQF 7) in computer science and 8-10 years' experience in an Information Technology (IT) environment as a Microsoft SQL Server Database Administrator, of which 3-4 years ideally at operational specialist level.
OR
- Senior Certificate (NQF 4) and IT Qualification / Certification database administration AND 8-10 years’ experience in an Information Technology (IT) environment as a Microsoft SQL Server Database Administrator.
ALTERNATIVE
- Senior Certificate (NQF 4) AND 15 years as Microsoft SQL Server Database Administrator experience.
Minimum Functional Requirements
Relevant technical experience:
- Advanced administration experience
- Experience with large, high volume transaction environments
- Query troubleshooting and optimisation
- Performance tuning
- Backup/Recovery of databases
- Clustering/High Availability experience
In the following technologies:
- Microsoft SQL Server
- Relevant certification
- Advanced Powershell scripting
- SQL Query optimisation
- Advanced query creation
- Extensive experience with clustering
- Extensive experience with advanced RDBMS functions such as partitioning, replication, compression and XML
- Working knowledge of development processes and knowledge of at least 1 development language such as C# or Java
- Deep architectural understanding of SQL Server and related tooling
- Ability to develop automated processes
Job Outputs:
Process
- Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
- Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
- Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
- Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
- Define and review data requirements for management of the function.
- Conduct assessments and use information to advise, make recommendations and facilitate improvement.
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Problem solving and analysis
- Respect
- Trust
Technical competencies
- Business Knowledge
- Computer Literacy
- Efficiency improvement
- Functional Policies and Procedures
- IT Knowledge
- Reporting and Interpretation
- System Thinking
Compliance Competency
- Database Architecture (IT)
- GOC Confidential
go to method of application »
About the Position
- SARS is looking for a skilled, results driven and passionate Specialist with proven legislative and interpretative experience, who will contribute to SARS’s higher purpose. S/he will be responsible for maintaining the national Income Tax policy relating to corporate income tax and will be working closely within a diverse team of specialists to provide tax clarity and certainty.
Job Purpose
- To perform specialised projects identified within the division based on the specific skills of the individual, undertake reviews of interpretative tax policy documents produced by the division and provide clarity on tax legislation.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma (NQF 7) in Commerce and/or Legal and 8-10 years' experience in Income Tax or operational/audit or consulting environment of which 3-4 years ideally at operational specialist level.
OR
- Senior Certificate (NQF 4) and 15 years’ experience in a CIT operational/audit or consulting environment.
Minimum Functional Requirements
- Experience in research performed, drafting and reviewing of tax opinions and comprehensive memoranda on complex matters.
Job Outputs:
- The facilitation and overseeing of the formulation of tax policy regarding the interpretation of the relevant legislation administered by SARS after researching and considering, amongst other things, existing interpretative tax policy, international practice, the alignment with the interpretation of other related taxes.
- Reviewing of tax-technical documents to ensure that documents comply with quality standards and that documents are technically correct after considering the relevant facts and circumstances and researching and considering, amongst other things, existing interpretative tax policy, international practice, the alignment with the interpretation of other related taxes.
- Manage the organisational human and other resources under his/her control, including the relevant budget and the performance management of staff.
- Sign-off on recommendations in respect of amendments to the relevant legislation and assist in the development of new legislation.
- Manage the process of facilitating, assisting and promoting the consistent, uniform, fair and correct application of the provisions of the relevant Acts.
- Advice other sub-divisions and branch offices on the interpretation of legislation and form part of their technical sub-committees where necessary.
- Conduct and/or participate in interviews/meetings with internal and/or external clients including tax practitioners, taxpayers, professional bodies and other external bodies on the determination of policy on the interpretation of the legislation.
- Conduct and/or participate in seminars and conferences nationally and internationally on tax issues and promote the interests of SARS generally.
- Empower staff on the relevant subdivision by developing their technical expertise and skills.
- Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
Process
- Identify, diagnose and recommend improvements in area of specialisation.
- Ensure that all written communication material meet high quality content and accuracy standards.
- Administer, interpret legislation and provide specialist advice in area of speciality.
- Conduct and participate in seminars and conferences on tax issues nationally and internationally and promote the interests of SARS.
- Consider requests for rulings, and where suitable, analyse and research standard and highly complex transactions and decide on such rulings.
- Contribute to the continuous review of legislation by providing input into changes in law or application thereof that require consideration.
- Be informed on related Acts, regulations and regulatory frameworks in area of accountability.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Interpret legislation to provide specialist advice in area of specialty and provide legal interpretation reports with recommendation/determination.
- Use practical and applied knowledge and judgement to arrive at decisions.
- Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
- Formulate and review new and current policies and practices to ensure alignment with legislative provisions.
- Play an active and supportive role in the review and product development of SARS.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
- Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives and best practice implementation solutions.
- Translate top-down policy in relation to own practice area and communicate impact to relevant Stakeholders.
- Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision-making purposes.
- Analyse and make recommendations about improvements to specialist systems, procedures and associated area area's practice.
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Deliver on service level agreements made with internal and external stakeholders, monitor feedback and adjust as required.
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Teamwork
- Accurate Understanding
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Honesty and Integrity
- Problem Solving and Analysis
- Attention to Detail
- Commitment to Continuous Learning
- Organisational Awareness
- Building Sustainability
- Trust
- Respect
Technical competencies
- Functional policies and Procedures
- Reporting
- Decision making and Problem Solving
- Written Communication
- Coaching and Mentoring
- Business Knowledge
- Efficiency Improvement
- Legal Advisory and Interpretation
- Legal Knowledge and Knowledge of Ethics
- Presentation Skills
- Legal Compliance
- Tax Knowledge
Compliance Competency
go to method of application »
About the Position
- An exciting opportunity is available for a delivery driven, forward thinking, strategic, self-motivated and dynamic Senior Project Manager with solid experience in delivering data management and software projects, with a focus on systems integration. A key attribute sought is passion for driving the development of integrated business systems, in relation to the acquisition and quality of data that is utilised within software driven processes. The role requires the positive engagement and management of delivery integrated project work streams. The applicant will be responsible for the management of various projects within the EPMO and will need to possess strong analytical and project management skills and be able to work closely with IT and business stakeholders, in a fast paced and ever-changing environment. This well-seasoned, proactive and energetic applicant will be required to take initiative and make project delivery optimisation decisions and manage project risks and issues in order to meet project delivery and organisational objectives.
Job Purpose
- To manage the inception and implementation of transformational data driven software development projects within the controlled constraints of scope, time and budget while ensuring adherence to quality, legal and governance processes.
- Provide coaching, guidance and oversight support to junior project managers and fulfil a line management function when required.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma (NQF 7) BCom Informatics/Information Technology or Computer Science Degree, or a Computer Science & Information Technology AND 8-10 years' experience in a software and IT environment, with a focus on the delivery of data driven software implementation projects and programmes of which 3-4 years of experience has been gained at a senior project management level.
ALTERNATIVE
- Senior Certificate (NQF 4) AND 15 years in a software and IT experience.
Job Outputs:
Process
- Oversee/manage the project prioritisation process by ensuring all aspects of approved business cases are transferred into in an integrated project delivery plan for practical implementation. This delivery approach will consist of managing integrated scope elements, finances to that comply with established policy and governance standards, as well as managing resource requirements to cater for the achievements of deliverables in a proactive agile manner within stipulated time constraints.
- Review and refine scope packages of work and mitigate associated delivery risks. Develop estimate based high level plans, project charters and other initiation documents required to continue with detailed project planning.
- Oversee and guide development of project plans, schedules, and other project management governance documents. Ensure the relevant resource capability and capacity is available for project delivery. Engage stakeholders and ensure there is an appreciation of the initial baseline plan and changes in plans resulting from change requests. Ensure the project planning base is sound for execution.
- Engage stakeholders and ensure there is an appreciation of the initial baseline scope and plan and facilitate decisions amongst senior steering committee member.
- Ensure the project change management approach and plan is sound and practical for execution in the operational SARS environment.
- Evaluate project performance and implement corrective measures to ensure delivery remains on track. Consolidate progress from various teams.
- Schedule regular meetings and adhoc workstream engagements meant to track and report on project delivery performance.
- Ensure the necessary project information is made available for management tracking and status reporting. Accountable for managing and delivering project in scope, on time, within budget and as per last approved baseline.
- Ensure all relevant project documents are signed-off. Manage the integrated delivery across all business/Data Environment/IT systems targeted for a project/release to ensure project delivery) remain sound and meet performance requirements.
- Identify and manage project risks and issues, develop, and execute resolutions / mitigation / contingency plans. Manage the critical path and ensure issues are mitigated to avoid downstream delivery shifts and on exception escalate unresolved issues to the respective senior manager. Ensure the relevant tracking tools are updated and provide an accurate status of the project.
- Manage scope, cost, time, changes, suppliers and contracted delivery. Ensure alignment between contracts, commitments and delivery. Capture lessons learned and ensure repeats are not experienced.
- Ensure alignment between software development partner commitments, and delivery obligations. Capture lessons learned and ensured repeats are not experienced.
- Ensure all controls (ERAIDW, cost centres) issues, risks and cost centres are adhered to, and closeout reports are documented appropriately and sign-off facilitated. Where required, ensure that project cost centres are appropriately closed, with the inclusion of returning unspent / non-committed funds to the central capital budget pool(s).
- Possess expert levels and insights of Programme Management, Strategic Change, IT/Data Management, and Organisational Change Management knowledge. Can engage at all levels to ensure projects are delivered under defined governance and controls.
- Correctly apply policies, practices, EPMO minimum standards, procedures, and legislation in the delivery of work outputs with the inclusion of cost management applicable to the project environment.
- Provide oversight for the procurement delivery process and for the on-boarding of suppliers. Manage project costs, commitments and payments. Engage contracted suppliers to conclude work orders and facilitate sign-off. Ensure cost commitments are aligned to project delivery.
- Form and foster relationships with clients, project management team, as well as internal and external stakeholders to promote integrated project delivery. Define stakeholder roles and responsibilities and clearly communicate expectations and progress.
- Through the respective line functions, manage and develop teams to operate at their full capability to deliver on project and EPMO objectives in an agile manner.
- Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
- Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
- Recommend changes to optimise data, processes, systems, policies, and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Timeously communicate top-down policy and associated decisions and critical success factors that impact stakeholders.
- Function as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
- Provide periodic reports on performance against plan and progress while realigning tactical plans and objectives appropriately.
Governance
- Implement governance, risk, and compliance policy in own practice area to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
People
- Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge, and experience.
- Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
- Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
- Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
Finance
- Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
- Implement and monitor financial controls, management of costs and corporate governance in area of accountability.
- Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
Client
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
- Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
Behavioural competencies
- Interpersonal skills
- Supervisory Skills
- Trust
- Respect
- Problem Solving and Analysis Skills
- Application of Fairness and Transparency
- Accountability
- Honesty and Integrity
- Conceptual Thinking
- Championing the Mandate
- Ability to persuade and Influencing Others
- Ability to Mobilise Teams
- Driving for Excellence
- Leveraging Diversity
- Confidence
- Ability to Building Sustainability
Technical competencies
- Functional Policies and Procedures
- Programme and Project Management
- Managerial Budgeting
- Effective Business Communication
- Problem Analysis and Judgement
- Planning, Management and Measurement
- Decisiveness
- Business Acumen
- Written Communication
- Verbal Communication
- Project Administration Skills
- Project Financial Control and Reporting
- Conflict Resolution
- Practice and process facilitation skills
Compliance Competency
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About the Position
- We are looking for a talented auditor who is excited about contributing to the higher purpose and service orientation that SARS lives by. You will deal with a variety of high impact audits with a focus on individuals, business, and related entities in the small and medium sector. An Honours degree in Accounts/Tax or related studies, SAICA Articles or registration as a CA(SA) will definitely make you stand out from the rest.
Job Purpose
- The primary focus of this role is to plan and conduct standard and moderate audits across multiple tax types, multiple periods with multiple risks, understanding the risk implications across other tax types, under limited supervision, in compliance with all legislative requirements
Education and Experience
Minimum Qualification & Experience Required
- Relevant National Diploma / Advanced Certificate (NQF 6) AND 3-4 years' experience in an Audit environment, of which 1-2 years ideally at knowledge worker level
Or
- Senior Certificate (NQF 4) AND 6 years related experience
Job Outputs:
Process
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Conduct end-to-end query resolution relating to audits conducted, including finalisation of objections and appeals.
- Plan and organise own work tasks within area of work.
- Prepare and present submissions to interest and penalty committee.
- Protect local industries that could be affected by the illicit market which will result in low revenue collection due to Fiscus.
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Appears as a witness in court and attend to court proceedings as and when required.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisatioies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations
Behavioural competencies
- Honesty and Integrity
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Organisational Awareness
- Trust
- Respect
- Attention to Detail
- Commitment to Continuous Learning
- Building Sustainability
Technical competencies
- Reporting
- Functional Policies and Procedures
- Operational Audit
- Risk Identification
- Business Knowledge
- Efficiency improvement
- Legal Writing Skills
- Problem Analysis and Judgement
- Business Acumen
- Audit Methodology
- Quality Orientation
Compliance Competency
go to method of application »
About the Position
- We are looking for a talented auditor who is excited about contributing to the higher purpose and service orientation that SARS lives by. You will deal with a variety of high impact audits with a focus on individuals, business, and related entities in the small and medium sector. An Honours degree in Accounts/Tax or related studies, SAICA Articles or registration as a CA(SA) will definitely make you stand out from the rest.
Job Purpose
- The primary focus of this role is to plan and conduct standard and moderate audits across multiple tax types, multiple periods with multiple risks, understanding the risk implications across other tax types, under limited supervision, in compliance with all legislative requirements
Education and Experience
Minimum Qualification & Experience Required
- Relevant National Diploma / Advanced Certificate (NQF 6) AND 3-4 years' experience in an Audit environment, of which 1-2 years ideally at knowledge worker level
Or
- Senior Certificate (NQF 4) AND 6 years related experience
Job Outputs:
Process
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Conduct end-to-end query resolution relating to audits conducted, including finalisation of objections and appeals.
- Plan and organise own work tasks within area of work.
- Prepare and present submissions to interest and penalty committee.
- Protect local industries that could be affected by the illicit market which will result in low revenue collection due to Fiscus.
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Appears as a witness in court and attend to court proceedings as and when required.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisatioies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations
Behavioural competencies
- Honesty and Integrity
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Organisational Awareness
- Trust
- Respect
- Attention to Detail
- Commitment to Continuous Learning
- Building Sustainability
Technical competencies
- Reporting
- Functional Policies and Procedures
- Operational Audit
- Risk Identification
- Business Knowledge
- Efficiency improvement
- Legal Writing Skills
- Problem Analysis and Judgement
- Business Acumen
- Audit Methodology
- Quality Orientation
Compliance Competency
go to method of application »
About the Position
- We are looking for a talented auditor who is excited about contributing to the higher purpose and service orientation that SARS lives by. You will deal with a variety of high impact audits with a focus on individuals, business, and related entities in the small and medium sector. An Honours degree in Accounts/Tax or related studies, SAICA Articles or registration as a CA(SA) will definitely make you stand out from the rest.
Job Purpose
- The primary focus of this role is to plan and conduct standard and moderate audits across multiple tax types, multiple periods with multiple risks, understanding the risk implications across other tax types, under limited supervision, in compliance with all legislative requirements
Education and Experience
Minimum Qualification & Experience Required
- Relevant National Diploma / Advanced Certificate (NQF 6) AND 3-4 years' experience in an Audit environment, of which 1-2 years ideally at knowledge worker level
Or
- Senior Certificate (NQF 4) AND 6 years related experience
Job Outputs:
Process
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Conduct end-to-end query resolution relating to audits conducted, including finalisation of objections and appeals.
- Plan and organise own work tasks within area of work.
- Prepare and present submissions to interest and penalty committee.
- Protect local industries that could be affected by the illicit market which will result in low revenue collection due to Fiscus.
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Appears as a witness in court and attend to court proceedings as and when required.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisatioies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations
Behavioural competencies
- Honesty and Integrity
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Organisational Awareness
- Trust
- Respect
- Attention to Detail
- Commitment to Continuous Learning
- Building Sustainability
Technical competencies
- Reporting
- Functional Policies and Procedures
- Operational Audit
- Risk Identification
- Business Knowledge
- Efficiency improvement
- Legal Writing Skills
- Problem Analysis and Judgement
- Business Acumen
- Audit Methodology
- Quality Orientation
Compliance Competency
go to method of application »
About the Position
- SARS is seeking to employ highly skilled, experienced, results driven, self-motivated functional specialist Debt collection with sound judgement and strong business acumen who will contribute towards our higher purpose and service orientation. The successful candidates will need to have experience in planning, managing, and monitoring the implementation of debt collection activities and end-to-end processes, by managing the operational activities of the team and ensure that the team meets its target within the set quality, turnaround time and productivity norms, to deliver on approved operational plans and to continuously enhance service delivery. The successful candidates will need to have experience and responsible for Final Demand procedures, Court Judgements, Warrant of Execution, and Placing of Liens, Personal liability, interpretation of interpleader notices, Business Rescue processes and the value chain of debt recovery procedures
Job Purpose
- To enforce the collection of debt from enforcement cases, escalated debt and/or escalated outstanding returns cases to ensure compliance.
Education and Experience
Minimum Qualification & Experience Required
- Relevant National Diploma / Advanced Certificate (NQF 6) AND 2-3 years Debt Management experience in a Debt Collection Environment
OR
- Senior Certificate (NQF 4) AND 5 years Debt Management experience in a Debt Collection Environment
Minimum Functional Requirements
- Legal aspects of collections (Sequestrations, Liquidations, etc), In-depth Analysis of Financial Statements (including ration analysis and interpretation), Audit Assessments, Accounting, Risk Management, Customs & Excise legislation, Asset Seizure protocols
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements because of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
- Conduct pre-assessment profile of the taxpayer including related /connected parties/linked entities and determine any risks to SARS
- Determine the collectability of debt, evaluate whether there is risk of dissipation of assets, determine whether taxpayer intends to dispute and recommend whether preservation order and/or caveats should be considered.
- Complete a referral for suspicious activity RSN/STO and follow up with relevant stakeholders
- Compile collection input report to cases to be presented to the Large Assessments Committees/National Appeals Committees
- Execute all necessary legal enforcement collection actions within the framework of TAA and Companies Act for all tax types as selected
- Profile, Analyse, Prepare and present a submission for Suspension of Obligation to Pay/Write-Off to relevant Debt Committee and capture the outcome.
- Analyse, Negotiate, Prepare and Present the requests for a deferral of payment/compromise settlement from the taxpayer to the relevant Debt Committee and notify the taxpayer of the outcome.
- Monitor payments against the deferral/ compromise agreement and secure updates to the journals and closure of case file upon payment in full.
- Conduct physical verification and evaluation of moveable and immovable assets
- Receive and process a motivation in favour or against the business rescue plans and present the case to the relevant committee for approval or refer for Specialisation.
- Monitor legislation compliance throughout the Business Rescue processes and ensure payments received.
- Collate all the necessary documentation for applications for liquidation /sequestration and upload for case coding and refer where necessary for Specialisation.
- Attend all internal and external stakeholder meetings including creditors meetings, attend court proceedings, Tax enquiry etc
- Reduce the debt book through adjustment and Write-Offs as approved by the relevant Committee.
- Analyse liquidations plans/Sequestrations applications/Business Rescue plans/Trusts/other creditors that can be held liable for the debt and make motivation for further enforcement action
- Initiate and Execute enforcement actions to secure highest return for SARS
- Prepare a motivation in favour or against the enforcement actions, highlight the risks to the organisation and present the case to the relevant committees for approval.
- Participate in debt collection from high-risk projects as selected by Audit and Investigations.
- Identify any taxpayer assets that may be in foreign countries and refer debt collection process for International Recovery.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
Technical competencies
- Business Knowledge
- Debt Management
- Efficiency improvement
- Execute, Implement and Follow-Through
- Functional Policies and Procedures
- Legal Compliance
- Negotiating Skills
- Report
- Risk and Compliance
- Risk Awareness
- Risk Knowledge
- Standard Operating Procedures Compliance
- Tax Knowledge
- Verbal Communication
Compliance Competency
go to method of application »
About the Position
- The Tax Court Litigation Unit (TCLU) is responsible for the administration and finalization of appeals to the Tax Court, in respect of tax amounts in excess of R1 000 000.00 and/or appeals from the Tax Board to the Tax Court. The TCLU, further, deals with appeals in instances where the Alternative Dispute Resolution process has failed by prosecuting the appeal to finality in the Tax Court, or resolving the dispute by means of settlement. The incumbent would also be required to present to the relevant governance committee (National Appeals Committee) and/or the internal quality review (PRP) panel.
Job Purpose
- To provide legal and advisory services to the Tax Court within the Litigation Unit on matters falling within the mandate of the Tax Court or assist with such services under supervision in more complex matters.
Education and Experience
Minimum Qualification & Experience Required
- LLB or BProc Degree (NQF 7) 2 years’ experience in a Legal or Tax environment
Job Outputs:
Process
- Assist with meetings and consultations with internal and external clients with regard to the finalisation of SARS legal documents and agreements.
- Instruct and brief attorneys and counsel in respect of applications in the Tax Court, or High Court, under guidance.
- Advise on or initiate settlement negotiations as well as the drafting of settlement agreements, within policy guidelines.
- Attend to subpoenas issued for the appearance of officers in court on behalf of SARS.
- Plan and organise own work tasks within area of work.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
- Be informed on related acts and regulations that might impact on own work.
- Keep up to date records of completed work.
- Ensure quality of work content, minimise mistakes and continuously improve quality and standards.
- Deliver operating results within predefined quality, volume and time standards.
- Constantly align own work method to changes in work requirements, procedures, policies, processes, and delivery systems to meet contracted targets.
- Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
Governance
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
People
- Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
- Integrate new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations.
Client
- Ensure client satisfaction by delivering a service that is consistent, seamless and error free.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Customer Service
- Integrity
- Organisational Awareness
- Problem Solving and Analysis
Technical competencies
- Legal Compliance
- Dispute Resolution
- Functional Policies and Procedures
- Legal Advisory and Interpretation
- Legal Knowledge and knowledge of ethics
- Legal or Tax Knowledge
Compliance Competency
go to method of application »
About the Position
- SARS is looking for a dynamic senior leader that stands out from the crowd, and who is capable of leading a team of very experienced and highly skilled Auditors. This Leader knows how to translate the strategic intent of the organisation into tactical plans for the Specialised Audit division such that the SARS 2024 Vision is understood and actioned in a manner that will ensure success. A Honours degree in Accounts/Tax or related studies, registration as a CA(SA), or a MBA/M Comm (Tax) would be an asset.
Job Purpose
- The primary purpose of this role is to formulate a Specialised Audit tactical strategy and associated delivery plans related to multiple practice areas by conducting investigative audits in the respective regions on individuals and businesses that were flagged during case selection, including desk and field audits based on taxpayer compliance levels and risk priority, in order to ensure practice integration and operational implementation through the achievement of enforcement objectives.
Education and Experience
- Experience in managing decentralised teams of Managers would be an advantage
- NQF 8 or 9 in accounts/tax is preferred
- Extensive experience in managing in an audit environment
Minimum Qualification & Experience Required
- B.Comm (Hons): Taxation AND 10-12 years' experience in an Audit environment, of which 3-4 years ideally at management level.
OR
- Bachelor's Degree / Advanced Diploma (NQF 7) AND 15 years experience in an Audit environment
Minimum Functional Requirements
- Registration as a CA(SA) is an advantage
Job Outputs:
Process
- Provide independent and objective consulting services by overseeing the planning, implementation and monitoring of audit programmes to add value and improve the organisations operations.
- Plan the performance and documentation of all investigative audits and the reporting and resolution of any weaknesses and shortcomings.
- Provide practice management leadership and conduct any complex audits in the region and report outcomes.
- Use the insights gained through integrated business reports to measure success & realign tactical strategy development objectives appropriately.
- Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
- Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
- Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
- Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, driving best practice solutions.
- Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
Governance
- Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability
- Manage and or advise on the translation and application of policy in a specific functional area
People
- Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals
- Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge and experience
- Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives
- Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area
- Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of accountability.
- Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
Client
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Behavioural competencies
- Honesty and Integrity
- Trust
- Respect
- Developing Others
- Fairness and Transparency
- Accountability
- Conceptual Thinking
- Championing the Mandate
- Influencing Others
- Mobilising Teams
- Driving for Excellence
- Leveraging Diversity
- Accurate Understanding
- Building Sustainability
- Integrates solutions
- Problem Solving and Analysis
Technical competencies
- Functional Policies and Procedures
- Managerial Budgeting
- Tax Knowledge
- Operational Audit
- Tax Compliance Auditing
- Strategic Planning
- Financial Accounting
- Risk and Compliance
- Effective Business Communication
- Problem Analysis and Judgement
- Planning, Management and Measurement
- Decisiveness
- Business Acumen
- Audit Methodology
Compliance Competency
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About the Position
- If you are passionate and skilled in the use of data, data analytics and/or artificial intelligence capabilities, to derive insights and improve organisational outcomes, we need you. As a Data Analytics specialist, s/he should be skilled in the use of current and emerging trends relating to data processes, analysis, testing and/or reporting. She/he should be a good team player and passionate in the use of data techniques to enable SARS to achieve its strategic intent of Voluntary Compliance through the composite effect of expanded and increased use of data within the organisation.
Job Purpose
- To analyse and provide expert advice with regards to data analytics in order to achieve business objectives.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor's Degree / Advanced Diploma (NQF 8) AND 8-10 years' experience in Data Engineering / Business Data Intelligence / Data Science, of which 3-4 years is at an operational specialist level
OR
- Relevant Senior Certificate (NQF 4) AND 15 years in experience in Data Engineering / Business Data Intelligence / Data Science, of which 3-4 years is at an operational specialist level.
Minimum Functional Requirements
- Experience in Data Engineering / Business Data Intelligence / Data Science
- Advanced (applied theory) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing
- Knowledge of and experience with reporting packages (SQL or equivalent, etc), databases (SQL etc), programming (SQL, R, Python, etc.)
- Advanced (applied theory) knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R etc.)
- Advanced (applied theory) Data warehouse knowledge
- Be advance in the application of:
- Basic Data Migration
- Basic Data Visualization
- Business Intelligence Methodologies
- Database Knowledge
- Advanced (applied theory) Programming Skills – i.e., SQL, and/or Python, R, etc.
- Microsoft skills (Advance in)– i.e., Excel, Word, PowerPoint, etc.
Job Outputs:
Process
- Accumulate information to review work progress that provides input to reporting, decision-making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Execute specialist input through investigation &opportunities within the product process including risk concern.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- Note potential problems and obstacles, accumulate supporting data and initiate actions to prevent or overcome predicted problems as may be identified.
- Undertake information gathering, research and analyse data within broad guidelines to produce accurate plans & or recommendations for business issues.
- Research and support workable recommendations/solutions that meet business needs through information analysis.
- Constantly monitor the integrity and quality of data and processes to identify deficiencies and facilitate improvement.
- Review the effectiveness of related approaches and methodologies by conducting research, and best practice benchmarking initiatives.
- Conduct assessments and use information to advise, make recommendations and facilitate improvement.
- To acquiring data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
- To perform complex / advance business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
- To design, develop and test complex / advance data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
- To identify, analyses and interpret trends and patterns in complex / advance data sets, based on data findings.
- Communicate the results of their analysis and findings by using basic complex / advance visualisation techniques with both internal and external customers.
- To ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
- To assist in the filtering and “cleaning” of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
- Conducts analysis, summarizes key findings and trends, and produces data sheets, graphics and presentations.
- Works with research analysts to plan, create and distribute surveys
- Research best practices; develops implementation plan of operational and cost improvement strategies; assists in seeking, evaluating and implementing new technology
- Provides research assistance for strategic planning and business development efforts
- Gathers data from multiple sources and assimilates into meaningful inputs for databases.
- Analyses data, creates summary reporting, and performs analysis to support the decision making of research, senior management, member companies and internal departments.
- Builds and manage/maintain database to house data collected from various sources.
Governance
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialization.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders that promote cross-functional process delivery solutions.
Behavioural competencies
- Accountability
- Analytical thinking
- Attention to detail
- Adaptability
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Problem Solving and Analysis
- Respect
- Trust
Technical competencies
- Business Knowledge
- Computer Literacy
- Functional Policies and Procedures
- Statistical and Mathematical Analysis Proficiency
- Data Management
- Data Collection and Analysis
- Capacity Management
- Data Analytics
- Data Governance
- Database Design and Management
- Reporting
Compliance Competency
Method of Application
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