Job Opportunities at Toys R Us And Babies R Us South Africa

Duties & Responsibilities

• Achieve growth and hit sales targets by successfully managing, mentoring, and leading staff.
• Interact with sales merchandisers, representatives and regional managers to evaluate sales strategy and results.
• Enforcing and implementing AWESOME customer service to give customer a WOW experience.
• Attend to unique and individual shopping needs of each customer and always put  the Customer first. 
• Develop, motivate and inspire respective teams in an ENTHUSIASTIC manner.
• Maintains store staff job results by recruiting, coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
• Authorise all work schedules (including but not limited to work, break and leave).
• Ensure continuous training and development of all staff, and consistently carrying out training.
• Scheduling and assigning employees and following up on work results
• Handle customer complaints in a calm and professional manner
• Managing and controlling all daily store operations to maximize sales turnover whilst keeping stores expenses within allocated budgets and stock management.
• Managing and controlling all daily store operations including stores expenses within allocated budgets and stock management to maximise sales turnover.
• Minimise all controllable expenses and costs.
• Protect company assets and minimise all shrinkage, damages and theft.  
• Executing of physical plans/ actions to achieve desired sales results and sales turnover, including motivating staff to do so.
• Retain records of all stock and financial transactions.
• Conduct floor walks daily and initiate warehouse and/or overstock replenishments and face-ups.
• Implement, monitor and enforce all SOP’s.
• Maintaining company merchandise and housekeeping standards.
• Coordinate and manage all key service providers in line with company expectations (including but not limited to guarding, security, cleaning and logistics)
• Enforce effective and efficient implementation of all sales promotions (Including but not limited to road shows, centre management liaising etc ).
• Identify marketing opportunities and communicate to all relevant parties
• Ensure promotions are executed timeously and execution is planned in advance.

Desired Experience & Qualification
Minimum Requirements:

• Matric Certificate
• Must have own or reliable transport to work to be able to work shifts
• Management Position for a minimum of 3 years within a Retail Environment
• Package & Remuneration

Benefits:

• Provident Fund
• Discretionary Bonus
• Store Performance Bonus
   

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Job Description

• We are a dynamic company looking for creative and diligent individuals to join Us. We offer a great work environment and a promise that you won’t get bored if you are up to the challenge and want to be part of something magical.
• We are currently looking for a talented Digital Marketing Coordinator to join our Head Office team based in Durban. 

Responsibilities will include but not limited to the following:

• Liaising with the internal team and suppliers to plan, produce and manage organic and paid digital content calendars aligned to media strategy.                                
• Ensure campaign roll out across website and UX journey is executed to achieve overall marketing objectives.
• Provide strategic input and oversee key campaigns from planning to execution to ensure campaign objectives are met and aligned to marketing objectives.                                                
• Propose budget allocation and oversee budget allocations and content plan aligned to marketing strategy.                                                                                                                                 
• Manage supplier paid & organic content plans and process and oversee supplier relationship and marketing collaborations.
• Compile digital campaign reports with relevant stakeholders, across digital platforms to be presented internally and to suppliers.
• Strategic planning and project management on digital projects with key team members and third parties.                                                                                                                                
• Ensure digital marketing campaign traffic is aligned to achieving eCom sales objectives and targets.                                                                                                                                                              

Qualifications and Experience:

• Relevant Degree                                                                                                                       
• Minimum 3 years’ experience in digital marketing                                                                
• Proficient in Microsoft Office applications including Word, Excel, PowerPoint, Outlook                              
• Google analytics
• Proficient with Magento eCommerce CMS                                               
• Self-starter with a passion for digital media and a desire to learn
• Budget management skills                

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Duties & Responsibilities
Key Performance Areas

• Overall management and coordination of all Warehouse & related DC activities (Inbound Receipts, Outbound OTIF, Returns/Credits/Claims, Inventory Management, Quality Assurance, Safety (SHE); Security and General Facility Management).
• Overall management and coordination of all outsourced services, including but not limited to warehousing, logistics and e-commerce fulfilment.
• Overall management and coordination of all internally managed services, including but not limited to warehousing, logistics and e-commerce fulfilment.
• Drive operational efficiency and excellence. Generate, cultivate and communicate ideas for continued improvement of processes and activities across all areas of the DC and logistics operation.
• Measuring performance, providing feedback and hold the Team accountable for their performance.
• Work closely with internal functions (Ecommerce, CRM, Store Operations, HR, Finance, Buying, Planning) to build and secure support and resources for projects and initiatives.
• Developing annual operating budgets in support of the company's financial goals and responsible for P&L management; Complete cost justification and determination of Return on Investment (ROI).
• To ensure ON-TIME delivery of goods and orders to all stores and customers.
• Accurately and competently report all inventory adjustments for signoff as per company rules.
• Ensure the monitoring of quality, quantity, stock levels, costs and efficiencies of the warehouse.
• Provide, lead, give directions and set priorities on stock requirements, availability, and load planning
• Resolve delivery inconsistencies, stock returns, credits and damages.
• Report and ensure that internal control systems are functioning.
• Maintain age analysis report, identify and motivate the write off and/or bad quality stock.
• Maintain a good level of housekeeping.
• Ensure warehouse is safely secured.
• Implement strategies to enhance overall performance.
• Implement operational best practices – supported by detailed Standard Operating Procedures (SOP’s) for all of the operational activities within the Warehouse and associated Operational activities.
• Ensure products are correctly received, put-away, stored, accurately picked, packaged, labelled and shipped out to stores in a timely and cost-effective manner.
• Manage relationships and negotiating with the suppliers and transport partners.

Desired Experience & Qualification

Qualifications and Experience

• Matric (Essential)
• Diploma or Degree in Logistics/Warehousing (Essential)
• Driver's license, with PDP (Advantageous)
• Min 5 years related Warehouse experience in Retail industry
• Intermediate MS Office Skills (Essential)

Behavioral Competencies

• Good communications skills (verbal and in writing)
• Good interpersonal skills