Job Opportunities at Vodafone Global Enterprise

Role Purpose

• The ME: VB & Digital Platforms reports to the Chief Officer: Strategy & Commercial within Vodacom Group. The role holder is accountable for defining and leading the Vodacom Group VB strategy across our Africa footprint, including across our 3 largest markets of South Africa, Safaricom and Egypt. The individual will proactively enable the Group to deliver its Enterprise system of advantage and drive commercial performance and revenues across the footprint by defining and driving the VB roadmaps across all markets.

Your Responsibilities Will Include

• Define the Group’s strategic priorities for Vodacom Business (VB) and Digital Platforms in support of our overall business strategy
• End-to-end owner of the VB product strategy for Group-wide enterprise products (Fixed, IoT, Cloud & Security), ensuring successful delivery and lifecycle management of these across our markets through a well-defined Africa Product Operating Model
• Lead and drive propositions strategy across different segments in line with Vodacom business and commercial priorities.
• Define the VB Blueprint on how to organise the business, including trading, pricing etc.
• Lead the development and implementation of product & proposition roadmaps for all regional B2B products, prioritising company investment decisions to ensure delivery of our Enterprise System of Advantage
• Oversee regional programmes and support OpCo VB Directors with defining monitoring and achieving commercial targets
• End-to-end VB owner of the Africa Product Operating Model, working in tandem with Group Technology to successfully deliver across the full footprint.
• Advise local markets on the requirements for successful launch and management of regional VB products, including organisation, people, system, and commercial capabilities
• Accountable for delivering tangible revenue, profit and NPS improvement across our markets through the execution of the VB and Digital Platforms strategy
• Built and maintain collaborative relationships with Group colleagues as well local market/OpCo teams to ensure successful execution of the VB strategy across all our markets.
• Leverage the specialised capability within the markets, specifically our largest markets, to scale best practice in VB across our footprint
• Serve as the Vodacom group functional lead for VB across all the OpCo’s, including South Africa, Egypt and Safaricom
• Maintain a clear view and understanding of VB activity in all our markets to proactively challenge, provide strategic direction and drive improvement
• Drive the development of VB capability in Africa, including building a community of experts across our markets to build and share best practice
• Accountable for leading all Vodafone VB programmes across the African footprint, serving as the Africa SPOC and interlock between the Vodacom teams and the Vodafone Group Business teams
• Key interface and interlock for VB with Vodacom Group Technology and VB teams in the various markets, ensuring continuous alignment in roadmaps

Leadership

• Be an ambassador of the Spirit of Vodacom by role modelling the behaviours of 1) getting it done together, 2) earning customer loyalty, 3) creating the future, 4) experimenting and learning fast.
• Ability to inspire and motivate the VB & Digital Platforms team, as well as build talent pipelines for future succession
• Provide functional leadership and direction to the VB leadership teams across the footprint
• Act as a role model, influencing at all levels, effectively sharing the vision to inspire teams
• Openly demonstrates self-awareness and commitment to improvement of self and others

The Ideal Candidate For This Role Will Have

• University Degree such as B.Com or similar is essential (preferably postgraduate)
• MBA or similar management qualification advantageous
• 12+ years’ experience in a Commercial environment with a particular focus on enabling B2B sales and marketing
• At least 5 years’ experience in a leadership capacity

Core Competencies, Knowledge And Experience

• Proven knowledge and experience in B2B sales and marketing in a multi-national organisation
• Proven ability to define and lead teams to deliver on commercial strategies and objectives
• Understanding of industry trends and market dynamics and ability to apply knowledge to identify and act on opportunities for growth
• Able to develop and lead well informed strategies and lead implementation thereof
• Commercial acumen with experience in senior commercial roles managing P&L
• Advanced commercial skills, including brand, marketing, pricing, and product and proposition development
• Ability to inspire and motivate teams, as well as build talent pipelines for future succession
• Ability to build and maintain strong teams with the right expertise and qualities

Closing date for Applications: 10 May 2023.

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Your Responsibilities Will Include

• To define Go-To-Market (GTM) strategies for execution through the local OPCO markets, for Vodacom to engage targeted SME customers within the right product-market-fit, convincing them to adopt our solutions while helping Vodacom gain a sustainable competitive advantage in the addressable markets.
• Market micro-segmentation of the addressable target and existing customer bases across SOHO, Small, Medium and Micro enterprise type classifications.
• To curate from across Vodacom’s suite of local and global Enterprise product portfolios, target micro-segmented propositions that connect SME businesses to opportunities, increase their productivity and leverage digital technologies to accelerate growth as they evolve along various stages of their business cycles.
• To evolve and mature an attractive Indirect & SME Sales Channel program based on best fit practices, shared from Vodacom’s centre(s) of excellence.
• To drive the development of an innovative and modern digital e-commerce platform marketplace that facilitates the trading and support of SME tailored ICT propositions as well as render advisory services as the SMEs’ go-to knowledge hub.

The Ideal Candidate For This Role Will Have

• A Bachelor’s Degree in a Technical, Marketing, Business, or Commercially related field.
• Holding a channel management professional certification and membership of a recognized professional channel management industry body of knowledge is a definite plus. (e.g. Channel Institute, etc).
• Holding a digital/e-commerce certification is a definite plus. (e.g. Digital Marketing Institute – DMI, COSERA, Sales Force, etc.)
• Holding agile product/project management certifications (e.g., SCRUM, SAFE) is a definite plus.
• Membership of an SME industry support professional body (E.g. IBASA, SASMEA, WUSME, etc.) is a definite plus.

Core Competencies, Knowledge, And Experience

• Combined 8 years+ strong techno-commercial experience with proven track record in professional disciplines of proposition building, taking products to market, indirect channel distribution programmes development and management in B2B/B2B2C environments.
• Broad knowledge and professional experience of the Information & Communications Technology (ICT) industry, working on Products and Services such as Fixed & Mobile Connectivity, Digital and Over the Top (OTT) Products and Services such as Fintech, Cloud & Hosting, Unified Communications (UC), Internet of Things (IoT) and Security are strongly preferred.
• First-hand entrepreneurial experience coupled with broad knowledge of challenges faced by SME’s as they pass through start-up, growth, maturity, and transformation stages of business.
• Direct international exposure, working with various African markets, leveraging digital technologies to support local SME’s as well as international “born-global” SMEs.
• Experience of engaging, developing, acquiring, growing and supporting customers via e-commerce/digital /online distribution / channels

Closing date for Applications: 10 May 2023.

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Role Purpose

• The Specialist Continuous Improvement will report into the Principal Specialist Continuous Improvement and will be responsible for the facilitation of continuous improvement workshops to ensure that effective CI frameworks and tools are applied to achieve the required benefits.

Your Responsibilities Will Include

Analysis

• Analyse operational performance data and identify problems in early stages
• Develop problem charter for CI Initiatives
• Detail data analysis to determine root cause of business problem
• End-to-end business process design
• Document findings and recommendations
• Compile business cases for CI initiatives
• Post implementation reviews on CI initiatives

Continuous Improvement (CI)

• Facilitate CI workshops with cross-functional teams using CI tools and techniques
• Provides CI training to relevant leadership and business resources
• Supports the development and on-going relevance of Vodacom South Africa’s CI framework

Project Management

• Project manages individual CI office initiatives
• Collaborates with all relevant internal and external parties to develop and implement solutions
• Keeps all stakeholders updated by conducting progress meetings (performance against KPIs) and reporting
• Ensures sound inter group relationships, by ensuring timeous response to requests, information and requirements
• First line of conflict resolution outside of individual initiatives

Stakeholder management

• Builds effective professional relationships with business partners
• Manages expectations key stakeholders and keeps commitments or promises

The Ideal Candidate For This Role Will Have

Must have technical/professional qualifications:

• Matric is essential

B Degree – (preferred) Or Equivalent Experience

• Process Mapping Tools
• Certificate in Project Management (Desirable)

Core Competencies, Knowledge And Experience

• Strong analytical; research and forecasting skills
• Ability to work cross functionally in order to achieve desired results
• Strong presentation skills
• Excellent verbal and written skills
• Customer focus with regards to understanding the service being delivered

Experience

• This role requires a broad and comprehensive understanding in multiple disciplines relevant to the business
• 3 to 5 years’ experience with a 3yr Degree/Diploma or 5yrs experience with Matric with working experience in:
• Change management
• Stakeholder management
• Proven business analysis skills
• Leading and supervisory skills
• Persuading and influencing
• Planning and organising
• Presenting and communicating information
• Relating and networking
• Writing and reporting
• Formulating strategies and concepts

Closing date for Applications: 04 May 2023.