Job Vacancies at ACDC Dynamics SA

Description

What we are looking for:

• We are looking for an experienced, go-getter & passionate Key Accounts Associate to maintain and develop business orientated relationships with existing and new clients.

Who we are:

• We are a leading manufacturer, importer and distributor of products in the engineering industry more specifically electrical, electronics, pumps, tools and solar.

What the role is about:

• Getting the sale using various sales methods;
• Forecasting sales;
• Developing “out of the box” sales strategies/models and evaluating their effectiveness;
• Evaluating clients’ skills, needs and building productive long-lasting relationships;
• Maintain accurate and complete client account information.

Responsibilities:

• Generating new leads, developing existing client base and foster relationships between ACDC and clientele.
• Handling of client enquiries.
• Meeting and/or exceeding sales targets.
• Understanding of the marketplace relative to product offering and client base demographics.
• Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores.
• Assist in the development of product launch programs, formulation of client days and product awareness campaigns within the client portfolio.
• Training clients on products (as and when required).
• Executing sales strategies.
• When required, giving sales presentations to various levels of audiences.
• Managing employer’s expectations, client relationships and providing these with excellent service and support.
• Providing feedback regarding suggestions for improvement and market research.
• Ability to deal with and respond to high volumes of emails.
• Quotation formulation and follow ups.
• Attending Sales Meetings and providing the necessary information/statistics etc.
• Planning as well as submission of weekly calls and reporting on weekly activities.
• Client account maintenance.
• Analyzing the current marketplace and ensuring feedback is given regarding important market and competitive information.
• Attending of ad hoc training sessions.

Requirements

Requirements

• Experience/knowledge in Sales Environment (Preferable: Electrical Manufacturing)
• 3 - 5 Years in same/similar role.
• Electrical or similar Technical Qualification (Advantageous).
• Aptitude to absorb Product Knowledge (Technical).
• Proven Marketing and Sales competencies + ability to analyze market and formulate new strategies.
• Ability to establish and foster new business relationships and provide training to clients.

Cost To Company

• Market Related + Commission (Lucrative)

Benefits:

• Group Provident Fund (Post probation)
• Use of company pool vehicle when meeting clients.
• Exposure to new and innovative industry solutions.

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Purpose of the Role

• To provide secure and timely driving services to transport goods ensuring excellent customer service.

Key Performance Areas

• Maintain a professional and respectful behaviour towards ACDC Staff, Clients, and Customers
• Act with integrity always
• Delivery/ Collection of orders and any other driver related tasks deemed necessary by management
• Maintain vehicles according to company requirements
• Maintain a trip logbook and ensuring it is up to date
• Ensure Company vehicle is always clean
• Comply with all road traffic and driving regulations
• Plan route, for effective and efficient service delivery
• Checking all orders are correct in terms of the delivery note, when leaving the premises of ACDC and when arriving at the delivery address
• Efficiently and effectively dispatching of orders

Requirements

• Matric
• 2 years Driving experience
• Must have a valid PDP and Code 10 license.
• Attire - Neat and presentable
• Excellent driving record
• Honest, Reliable and Responsible individual
• Good communication skills
• Navigation skills
• Customer Service skills
• Time management and problem-solving skills
• Knowledge of safety regulations and traffic laws
• Ability to work well under pressure in a fast pace

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Description

Personal Assistant to CEO

• ACDC Dynamics, a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry and is seeking a highly-organized Personal Assistant to support our CEO.

PURPOSE OF THE ROLE:

• We are looking for a versatile and highly-organized Personal Assistant to support our CEO in our fast paced environment.   In this role, you will be responsible for scheduling meetings, making travel arrangements, coordinating guests and assisting with ad hoc duties as and when required. 
• This role is suited to a mature female who has worked in a similar role previously.
• To ensure success as a personal assistant, you should exhibit excellent organizational skills and demonstrable experience in a secretarial role. Accomplished personal assistants are intuitive to the needs of the managers and work autonomously to provide customized administrative support.

RESPONSBILITIES:

• Reporting to CEO and co-ordinating daily meetings.
• Typing, formatting, and editing reports, documents, and presentations.
• Entering data, maintaining databases, and keeping records.
• Liaising with internal departments, answering calls, and making travel arrangements.
• Managing internal and external correspondence on behalf of senior management.
• Scheduling appointments, maintaining an events calendar, and sending reminders.
• Copying, scanning, and faxing documents, as well as taking notes.
• Preparing facilities for scheduled events and arranging refreshments, if required.
• Ordering office supplies and replacements, as well as managing mail and courier services.
• Observing best business practices and etiquette.

Requirements

• High school diploma or GED.
• Certification in secretarial work, office administration, or related training.
• 5-10 years of experience as a personal assistant would be advantageous.
• Extensive experience in creating documents and spreadsheets, using office software such as MS Word, Excel, and PowerPoint.
• Advanced typing, note-taking, recordkeeping, and organizational skills.
• Ability to manage internal and external correspondence.
• Proficiency in appointment scheduling software such as MS Outlook, as well as call forwarding.
• Excellent written and verbal communication skills.
• Exceptional interpersonal skills.

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Purpose of the role

• The Branch Administrator assists the Retail Branch Manager with all the administration duties required to run the store.
• This includes but is not limited to assisting with daily cash ups, client refunds, Debtors queries, and all administration tasks at hand.
• You should be professional and courteous with strong computer skills and a thorough understanding of accounting principles.

Requirements

Key Performance Areas

• Assist Retail Manager with all administrative tasks
• Assist with the repairs and returns in a timely manner
• Schedules, submits, and initiates customer returns in accordance with standard procedures
• Assist with Daily cash ups and processing of the cash book, and provide reports for head office
• Assist with quality improvements to enhance all services and prepare all required paperwork for same
• Manage and resolve all issues in customer accounts
• Develop and maintain effective relationships with all clients and staff

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Description

• We are seeking an enthusiastic and customer-focused Retail Floor Assistant to join our team. The ideal candidate will assist customers on the floor, ensure the store is well-maintained, and support the overall operations of the retail environment.
• This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service

Key Responsibilities:

Customer Assistance

• Greet and assist customers in a friendly and professional manner.
• Provide product information and guidance to customers to help them make informed purchasing decisions.
• Handle customer inquiries and resolve any issues promptly.

Sales Support

• Support the sales team in achieving store targets and goals.
• Assist in setting up product displays and ensuring they are visually appealing.
• Keep the sales floor organized, clean, and stocked with products.

Inventory Management

• Assist with receiving, unpacking, and organizing inventory.
• Conduct regular stock checks and report discrepancies to the management.
• Ensure products are correctly priced and labeled.

Store Maintenance

• Maintain the cleanliness and tidiness of the store, including shelves, counters, and displays.

Ensure that health and safety standards are adhered to within the store environment

Requirements

• 2 – 4 years’ experience
• Computer Literate
• Attention to detail
• Exceptional Customer Service
• Matric/ Grade 12 (NSC)
• Tertiary Qualification is advantageous
• A minimum of 2 – 4 years’ experience

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Description

• The Stores & Floor Assistant is responsible for supporting both the stores and retail floor operations to ensure efficient stock management, excellent customer service, and a well-maintained working environment.
• The role involves receiving and issuing stock, maintaining accurate inventory records, assisting customers on the sales floor, and ensuring all products are correctly stored, displayed, and labelled.
• The incumbent will contribute to achieving operational excellence by maintaining high standards of housekeeping, health and safety, and customer service.

Key Responsibilities

Stores Operations

• Receive goods into the company using the appropriate software.
• Ensure all received goods correspond with the correct paperwork and are in good condition.
• Assist with maintaining accurate stock records and inventory levels.
• Ensure the effective and accurate issuing of materials from stock, including picking, packing, staging, and customer notifications.
• Store goods in the appropriate locations.
• Label goods with correct storage location details.
• Assist with receiving, unpacking, and organising inventory.
• Conduct regular stock checks and report discrepancies.
• Raise and resolve internal stock and inventory queries with relevant departments.
• Liaise with internal departments on a daily basis.
• Continually strive to improve departmental processes.

Retail Floor Operations

• Greet and assist customers in a friendly and professional manner.
• Provide customers with product information and guidance.
• Handle customer enquiries and resolve issues promptly.
• Support the sales team in achieving store targets and goals.
• Assist with setting up and maintaining product displays.
• Ensure products are correctly priced and labelled.
• Keep the sales floor organised, clean, stocked, and visually appealing.
• Support the overall day-to-day operation of the retail environment.

Housekeeping, Health & Safety

• Maintain cleanliness and tidiness within the stores and retail floor areas.
• Undertake good housekeeping practices at all times.
• Ensure shelves, displays, storage areas, and counters are clean and organised.
• Comply with all company Health & Safety requirements.
• Ensure health and safety standards are adhered to within the store environment.

Requirements

Minimum Requirements

• Grade 12 / Matric (NSC) or equivalent qualification.
• Minimum 2-4 years' relevant experience.
• Computer literate.
• Good understanding of Health and Safety at Work regulations.
• Exceptional customer service skills.
• Strong attention to detail.
• Confident and logical under pressure with the ability to respond appropriately to urgent situations.
• Self-motivated and able to work with minimal supervision.
• Good communication and interpersonal skills.
• A tertiary qualification will be advantageous.

Key Competencies

• Customer-focused approach.
• Strong organisational skills.
• Accuracy and attention to detail.
• Problem-solving ability.
• Ability to work effectively across departments.
• Proactive and positive attitude.
• Ability to manage stock and customer service responsibilities simultaneously.
• Commitment to continuous improvement.