Job Vacancies at AkzoNobel

Key Accountabilities 

• Revenue and margin according to budget (including accounts receivable and DSO) 
• Accurate sales and projects forecasting, reporting and pipeline documentation
• Customer retention, acquisition, and loss 
• Direct contact with customers in the field, representing AkzoNobel in a professional manner to deliver customer satisfaction
• Optimal Customer portfolio and pipeline management (growth & profitability)
• Deliver on budget in full year on GIV and Volume
• Demonstrate integrity – embrace AN company value and ensure behavior complies to AN code of conduct and HSE policies
• Maintain and Improve pricing discipline to deliver financial targets
• Implement effective regional processes and controls to support deliver of regional strategy
• Control of pricing credits and GRN (0,5% of turnover)
• Reporting and meeting of deadlines – Weekly Call Plan, Month end report and trade result presentations for monthly PDR
• Accurate 6-month pipeline
• Continual to grow other trade business and deliver and implement brick walling strategy for SPC and Top customers – 6 New accounts with turnover of 1,5 mil PA
• Maintain and approve Customer call cycle by meeting the standard of 25 contact/calls per week
• Forecast accuracy 95%
• Develop, deliver, and implement sustainable customer plans for top 20

Key Activities 

• Manage the sales cycle related to a portfolio of customers, in a designated area, to execute sales plan (BTL spend vs Volume/value sales) 
• Systematically screen customer base for new opportunities, generate leads and maintain pipeline
• Identify, plan and develop new customers in line with business development and marketing plans and targets 
• Provide appropriate and agreed levels of contact, service and support to ensure sales targets are met
• Perform extensive customer needs analysis and site surveys, meeting with decision makers, understanding their goals, completing an account profile for each account, and identifying challenges
• Monitor sales against agreed targets and budgets on a regular basis to ensure they are met and where necessary the need for remedial actions is identified, reported and implemented
• Identifies, targets, and implements the approved sales strategies in the assigned marketplace. (Profitability and pricing structures)
• Plans, executes, and reports on the sales activities in the assigned sales area. Feedback of market intelligence data and ideas to marketing and channel management
• Identifies business opportunities, pinpoints, and tries to resolve existing and/or potential problems and requests support from the upper management or supporting functions
• Educate customers and sales force of our customers on features, advantages and benefits of available product lines and services
• Understand and assess customer’s needs, business objectives, strategies and build compelling customer value propositions representing our portfolio
• Creates partnerships with customers to proactively grow the category, share of wallet
• Drives efficient credit management
• Take ownership of queries and complaints to ensure resolution on behalf of the customer within agreed deadlines.
• Build solid relationships:
• Externally – maintain and build relationships with customers, understand their needs, and implement strategies to benefit both parties.
• Internally – build and maintain relationships with TSD, specifiers and regions.

Requirements

• Minimum Matric
• Retail and trade sale experience
• Emotional stability 
• Closes sales deals by building personal trust and loyalty 
• Provides service by empathizing with customer concerns 
• Makes One on One (Sales) Presentations 
• Maximizes results by systematically managing an Account Plan 
• Account penetration by customer base expansion 
• New business development

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Key Accountabilities

• Manage both warehouses (On site & AMSAs paint store) including personel and develop a cohesive team.
• Do periodic stock checks of selected consignment items – compare physical stock to SAP
• Daily sales control – compare sales from Issue Notes & Sap system to AMSA analysis report
• Investigate Monthly sales differences
• Strictly manage FIFO for all stocks (RMs & Finished goods)
• Ensure timeous delivery to avoid plant stoppages
• Export management and Consignment inventory control (Engage and work with Planner and Scheduler on site)
• Consignment sales control – SAP versus Phoenix reports to balance
• Planning & management of packaging
• Planning & management of Internal intermediaries – Tinters and additives
• Daily/Weekly/monthly and annual stock takes as per ROCK requirements
• Stock balancing and reconciliation – Daily/Weekly & Monthly RMs & Finished goods.
• Audit paint consumed at AMSAs paint line – Balance V-use actions from AMSA
• Adherence to and comply with all company guidelines & procedures

Experience

• Diploma in Warehouse management/Relevant Logistics
• Tertiary qualification in warehousing logistics
• Minimum 3-5 Years of experience
• Understanding of business management principles
• Work accurately
• Be computer Literate
• Have SAP system experience
• Good communicator
• Good leadership skills

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Key Accountabilities

• Exercise supervision on a full-time basis over the installation work which is not performed by you, whilst it is in progress;
• Ensure that the work is done in a safe manner and in accordance with all safety standards and by-laws;
• Inspect and test all completed work prior to making application for the connection of the electrical installation to the electrical supply, and
• Complete or request a certificate of compliance if no exemption has been obtained from this requirement.
• Ensure that inspections of electrical equipment in hazardous locations are performed as required in terms of Electrical Machinery Regulation 9.
• Keep proper records of all inspections and tests carried out on all applicable electrical machinery including Electrical Certificates of Compliance for all Electrical Installations.
• Inspects diagnoses and tests Equipment, performs Schedule maintenance repairs and performs preventative maintenance activities to keep the facility operating safely and efficiently plus avoiding down time.
• Provides emergency / unscheduled repairs of production equipment.
• Operate simple machines such as power saws, drills grinders to maintain or repair facility equipment.
• Performs mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production machines.
• Reads and enterprets equipment manuals and work orders to perform required maintenance and services.
• Takes part into root cause problem solving exercises.
• Shares findings with maintenance planning and engineering on the maintenance job and provides opportunities to improve the maintenance job in the future.
• Complies with all safety regulations and maintains a clean and orderly work place.
• Execute work according to the standardized work procedures and continuously drive for improvement.
• Report all health and safety concerns to their Manager including any accidents, damage to equipment, near-misses and hazards. (Re-Act cards & Guarding & interlocking
• Take an active part in HSE initiatives, programmes and training and adhere to LSR; BBS PSM Principles. 
• Complete work Permits (Hot work, General, working at heights, Confined spaces).
• Not to modify/interfere with anything provided to safeguard their health and safety.
• Compliance with all site rules and procedures.
• Carry out tasks in a safe manner in accordance with training provided ( WI & SOP).
• Adhere to Golden Safety Principle and all HSE requirements.
• Ensure strict adherence to procedures and work instructions of the company.
• Must be able to read Mechanical & Electrical Drawings.
• Upkeep of administrative work as required for maintenance department.
• Complete all mandatory HSE training. 
• Provide professional assistance to the factory and upkeep of all equipment on site.

Experience

• Engineering diploma or equivalent qualification
• Red seal Qualification- Millwright
• Installation Electrician accredited
• Wireman’s Licence
• Computer skills – Word, Excel, Outlook
• Fabrication work
• Fitter work
• PLC knowledge

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Key Accountabilities

• General assistance of all Administration and Paperwork from Regional Sales Managers and Reps
• E-mail, typing of letters, faxing, copying, filing
• Facilitation of customer order
• Assist with CCF’s, GRN’s and PP16’s by generating collating and following up
• Maintain internal documentation and take care of filing related to the sales process
• Provide a high customer service level by building / maintaining customer relationships internally
• Tracking of Sales information/figures - Collate & prepare information for reports
• Performing various tasks on SAP/BI , LWR, CRM systems to provide sales support
• Attend & re-direct all incoming calls, both internal and external 
• Distribution of all promotional letters - POPIA compliance
• SRM – purchases updates
• Manage distribution of POS material and brochures to Sales team and customers 
• Handle and report BBS, SHE and HSE issues
• Correspondence to customers on specific promotions, issues etc.
• Tracking and managing administrative records related to Project Warranty’s
• Courier and parcel tracking for sales team
• Appointments co-ordinator for sales and technical teams.
• Lead monitoring for dissemination to sales team.

Experience

• Matric with a Diploma in Office Administration supported by 2-3 years relevant work experience ideally gained in a Multi-National Company
• Candidate should be proficient in the use of the various MS Office packages
• Minimum 2 years relevant administrative experience will be beneficial
• Knowledge of SAP is added advantage
• A comprehensive understanding of Frontline Reception role is essential
• Able to communicate in English & Afrikaans languages
• Previous customer service experience will be beneficial
• Previous CRM experience will be beneficial