Job Vacancies at AON

Aon South Africa is recruiting a Financial Manager in our Finance department, based on a hybrid basis from our Head Office in Sandton. The role of the financial manager is to manage internal control and related controller functions for the group, including reporting on tax issues.

What the day will look like

• Leading and managing of staff.
• Responsible for day to day management of operational functions within Finance
• Responsible for finance operational process and internal control review, maintenance, and improvement
• Shared responsibility for the accurate accounting of company operating and broking systems
• Ensures compliance / regulatory requirements are adhered to
• Management of General ledger control and reconciliations
• Responsible for Treasury management
• Regular interaction with business and management to resolve operational or accounting issues

Responsible for:

•  Risk management.
•  VAT compliance.
•  Income tax compliance and related administration.

Shared responsibility for Internal and Internal and Statutory reporting

Mentoring and coaching of staff – drive employee engagement and transformation.

Skills and experience that will lead to success

Qualifications.

• Be in possession of Grade 12 (Matric)
• Be in a possession of a bachelor’s degree
• Must be a Chartered Accountant with minimum of 5 years post experience.

Knowledge.

• A comprehensive knowledge of the South African and international short-term insurance markets
• An in-depth strategic knowledge of industry and business strategies and company goals
• Specialist knowledge of accounting, budgeting and control principles
• Comprehensive knowledge of generally accepted accounting processes/IFRS/US GAAP and taxation regulations
• High level of computer literacy (Microsoft Excel in particular).

Skills and Attributes.

• Ability to design good corporate governance practices and control environments
• Well-developed communication skills
• Ability to work in and lead and manage teams
• Ability to build and maintain good relationships.

Experience.

• 5 years’ experience in a similar or related environment
• 2 to 4 years of managerial experience
• Preferably have experience in the short-term insurance industry.

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Aon South Africa is recruiting a Claims Relationship Manager, based in the Claims department at our offices in Sandton. This is a hybrid role.

The role of the CRM is to maintain the relationship between the Aon claims department, the clients and the isurers. 

What the day will look like
Portfolio Management

• Articulate the claims capabilities and operational proposition to clients and identify improvement opportunities
• Management of client portfolio - this includes all policies across different business solution lines (one view of portfolio)
• Outstanding Claims - Do weekly outstanding claims monitoring to ensure claims are up to date and progress is made. Escalate matters that are dormant or not progressing

Reports

• Report mapping - ensure that all Client mapping in the Data Warehouse is correct to include all claims across different client portfolios on different systems
• Report set ups - agree type of reports as well as frequency of reports with the Client and ensure that scheduling is done correctly from the Data Warehouse

Aggregates

• Aggregate management - monitor aggregate fund balances to ensure that the aggregates do not burn
• Aggregate arrangements - agree specific aggregate processes with the client and implement accordingly (e.g. excess payments / claims within excess etc.)
• Aggregate audits - notify Insurers when an aggregate reaches 80% to arrange for audits to be conducted. The sign-off of these audits must be done as quickly as possible to avoid any delays on claims that falls outside the Aggregate after it is depleted.
• Claims Management Agreements - collect information and prepare the Claims Management Agreement via the Docusign Process

Fund Management

• Ensure that funds are requested by Client Manager, deposited and that there are enough funds in the bank accounts for payments
• Closing Bank Accounts

Client Support

• Set up and attend client meetings as per the client's required frequency
• Build client relationships through regular interaction with clients
• Identify specific process needs and ensure implementation

New Business and Renewal

• Assists with new business presentations (Powerpoint / Mock up Dashboards / Solutions etc.)
• Attend new business presentations and present the Claims capabilities to the prospective clients
• Assists with renewal presentations (Powerpoint / Dashboards / Solutions etc.)

Claims Advocacy

Assist with disputes and advise regarding:

• Rejections
• Complaints
• Large and contentious losses

Skills and experience that will lead to success

Qualifications

• Grade 12. (Matric)
• A relevant bachelor’s degree or;
• A relevant tertiary insurance related qualification.
• Registration with the FSCA in terms of the FAIS ACT.
• Registration as an associate with the IISA.

Knowledge

• Technical/Professional knowledge of insurance principles practices and fields.
• Have a solid understanding of risk analysis methodologies.
• Have a good understanding of the applicable legislative environment governing the insurance industry

Skills and Attributes

• Well-developed team leadership skills.
• Developed team functioning skills.
• Good interpersonal relationships.
• Sophisticated analytical technical and problem-solving skills.

Experience

• A minimum of 5 – 10 years’ experience in a similar or related role.
• Extensive Insurance experience