BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements...
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Core Description
- Responsible for participating in the scoping and implementation of large and complex HR & Payroll Solutions for clients. Ensure that end to end implementations and support services meet client requirements.
- Responsible for preparation and contribution to the process design and configuration. Provides direction to other consultants and may have supervisory responsibilities when required.
Key Deliverables / Primary Functions
- Oversee the creation and distribution of payroll checks for all employees.
- Process manual adjustments and special payments.
- Investigate and correct errors associated with editing of payroll data.
- Check the monthly payroll input/monthly reconciliations and ensure accuracy. Ensure that all reconciliations are aligned.
- Compile and verify full month end reports.
- Submit reports timeously to the relevant parties.
- Prepare monthly general ledger entries for voided and issued payroll checks.
- Respond to client/s payroll related queries promptly.
- Reconcile differences within the record keeping system using mathematical skills and accounting techniques.
- Organise workflow/s and establish priorities to meet deadlines.
- Evaluate operational performance of assigned section and ensure quality of work produced and timeliness.
Core Functional Skills & Capabilities
- Analytical and Problem Solving
- Legislative knowledge
- Customer Orientation
- Technical Report writing
- Payroll Systems
Core Behavioural Competencies
- Presenting and Communicating information
- Delivering Results & Meeting customer expectations
- Planning & Organising
- Coping with pressures & setbacks
- Applying expertise & Technology
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Business/Commerce
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
- 3 years’ experience working on Payroll solutions/applications, preferably Payspace.
OR
- 5 years’ experience working on Payroll solutions/applications, preferably Payspace.
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
- Engagement will all levels within the organisation, internal and external to the business.
Special Requirements / Employment Condition
Workplace / Physical Requirements
- Hybrid Remote Worker
- Billable
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Core Description
- The main purpose of this position is to execute cabling related installations, ensuring optimum and cost-effective hardware engineering services while maintaining a high level of customer satisfaction
Key Deliverables / Primary Functions
- Install and maintain new UTP and fibre data cables, maintain existing data cables, attend to logged project calls as requested by the Call Centre or Cabling Project Team, troubleshoot cabling related problems and ensure that the correct support standards are adhered to.
- Assume accountability for the quality of service by ensuring that the customer’s standards and specifications are adhered to and ensuring that BCX Field Services and the Client’s standards are kept through no re-opened incidents.
- Take responsibility for control of the stock issued, including mobile device (PDA), ensure adherence to all stock related processes, notify relevant managers of stock issues, and reduce wastage.
- Ensure that all relevant documentation is completed timeously and accurately.
- Communicate with Management on any relevant information, ensuring regular notification of any problems identified within the assigned area.
- Ensure that any Company assets utilised are cared for in a proper manner.
- Ensure compliance to all Health and Safety standards, both BCX Field Services and their Clients, and report any unsafe conditions to management.
Core Functional Skills & Capabilities
- Customer Service
- ICT Knowledge
- Problem solving
- Technology Consulting
- Teamwork
Core Behavioural Competencies
- Job Match
- Applying expertise & Technology
- Delivering Results & Meeting customer expectations
- Following instructions & procedures
- Working with people
Minimum Qualifications
- NQF 4: Grade 12 National Diploma
Additional Education -Preferred /Advantage
Experience
- Minimum 2-years’ experience in cabling installation and maintenance.
Certifications
- UTP Cabling Certification
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Required to travel locally
- Valid Drivers license
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
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Core Description
- The provide administrative support during the execution of IT projects. This includes the scheduling of meetings, maintenance of databases, monitoring project progress and general project administration
Key Deliverables / Primary Functions
- Assisting in the gathering of project information and register, including timeous logging and closing of all relevant installation incidents, of the project on the relevant systems.
- Continuously following up on project deadlines and issue status reports and providing detailed feedback to team members on project status, as and when required.
- Liaising with the relevant customer/s regarding project status on an ongoing basis.
- Maintaining an up-to-date and accurate project register with regards to risks, lessons learnt, etc.
- Arranging for technicians and other vendors to be on site for installations within the specified time.
- Getting and / or tracking approval from project managers for quotes that are submitted.
- Ensure that all purchase orders are received for approved orders
Core Functional Skills & Capabilities
- Attention to detail
- Microsoft Office
- Communication
- Microsoft Excel
- Analytical and Problem Solving
Core Behavioural Competencies
- Delivering Results & Meeting customer expectations
- Following instructions & procedures
- Working with people
- Writing and Reporting
- Deciding & Initiating Action
- Culture Match
- Job Match
Minimum Qualifications
- NQF 4: Grade 12 National Diploma
Additional Education -Preferred /Advantage
Experience
- Minimum 2-years’ experience with projects administration
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
- Full-time Office Based position.
- Billable
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Core Description
- Involved in the execution of large IT projects in accordance with the specified and agreed upon scope, timeframe, budget, and quality requirements. To provide guidance and support to junior project staff.
Key Deliverables / Primary Functions
- Provide input in project plans to determine scope and timeframes to ensure quality and successful project execution. Produce detailed work plans with appropriate timelines, matching resources against project priorities.
- Coordinate the delivery of multiple smaller projects to successful completion in accordance with scope, timeframe, and service level agreements.
- Monitor governance and quality of the projects in line with BCX regulation and policies.
- Provide onsite direction and guidance for fellow members where necessary to ensure timelines are met.
- Track and report on project status and performance, project deliverables, dependencies, and timeframes.
- Identify project risks and recommend action plans to counter risks to ensure successful and on-time project delivery.
- Document project management processes inclusive of minutes of meetings, progress reports and appropriate information collection and storage.
- Contribute to process improvement initiatives to improve project delivery.
Core Functional Skills & Capabilities
- Attention to detail
- Microsoft Office
- Analytical and Problem Solving
- Communication
- Project Management
Core Behavioural Competencies
- Job Match
- Delivering Results & Meeting customer expectations
- Following instructions & procedures
- Working with people
- Writing and Reporting
- Deciding & Initiating Action
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Project Management or Business Administration
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
- Minimum 3-years’ experience with Project Management experience in managing projects in the Retail environment. Experience in leading project teams is advantageous.
Or
- Minimum 5 years work experience with Project Management experience in managing projects in the Retail environment. Experience in leading project teams is advantageous.
Certifications
- Project Management Professional (PMP) Certification or Prince2 or PMBOK or equivalent
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Level of Engagement : Engagement with internal and external clients
Special Requirements / Employment Condition
Workplace / Physical Requirements
- Full-time Office Based position.
- Billable
go to method of application »
Core Description
- The provide administrative support during the execution of IT projects. This includes the scheduling of meetings, maintenance of databases, monitoring project progress and general project administration
Key Deliverables / Primary Functions
- Assisting in the gathering of project information and register, including timeous logging and closing of all relevant installation incidents, of the project on the relevant systems.
- Continuously following up on project deadlines and issue status reports and providing detailed feedback to team members on project status, as and when required.
- Liaising with the relevant customer/s regarding project status on an ongoing basis.
- Maintaining an up-to-date and accurate project register with regards to risks, lessons learnt, etc.
- Arranging for technicians and other vendors to be on site for installations within the specified time.
- Getting and / or tracking approval from project managers for quotes that are submitted.
- Ensure that all purchase orders are received for approved orders
Core Functional Skills & Capabilities
- Attention to detail
- Microsoft Office
- Communication
- Microsoft Excel
- Analytical and Problem Solving
Core Behavioural Competencies
- Delivering Results & Meeting customer expectations
- Following instructions & procedures
- Working with people
- Writing and Reporting
- Deciding & Initiating Action
- Culture Match
- Job Match
Minimum Qualifications
- NQF 4: Grade 12 National Diploma
Additional Education -Preferred /Advantage
Experience
- Minimum 2-years’ experience with projects administration
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
- Full-time Office Based position.
- Billable
go to method of application »
Core Description
- To manage and support customers environment with technical solutions and provide general, 2nd and 3rd level technical support on customer systems. Install, monitor, test, maintain cloud and client infrastructure solutions. To provide specialised technical, preventative and proactive support (technology specific).
Key Deliverables / Primary Functions
- Perform root cause analysis and troubleshooting across systems to resolve incidents, addressing problems to satisfy installation requests, whether simple or complex, in diverse environments.
- Take ownership of Incidents and Service Requests until resolution, providing continuous feedback and liaising with clients at all levels, including VIPs and external resources (3rd Party Management).
- Build relationships with customers to improve and provide world-class support.
- Identify and understand business challenges of the customer and their impact on the client's environment by developing, documenting, and maintaining knowledge-based articles.
- Support security policies and standards of the customer by building and maintaining an up-to-date working knowledge of Microsoft products.
- Ensure company assets (replacement parts) are tracked and maintained responsibly.
- Supervise and assist less experienced employees in technical challenges and all aspects of current technical operational practices.
Core Functional Skills & Capabilities
- Hardware Troubleshooting
- Troubleshooting
- Service Level Agreement (SLA) Management
- Networking, Server and SAP skills
Core Behavioural Competencies
- Analysing
- Applying expertise & Technology
- Deciding & Initiating Action
- Coping with pressures & setbacks
- Delivering Results & Meeting customer expectations
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
- 3 year’s relevant experience in the ICT environment.
OR
- 5 year’s relevant experience in the ICT environment.
Certifications
- A + Certification will be advantageous
- N + Certification will be advantageous
- ITIL 3 or 4 will be advantageous
- MCP (Desktop)
- MCSA
- Exchange/O365
- HP, Dell, Lenovo, Mustek products will be advantageous
- Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
- VEEAM
- VMware certified VCP-Cloud (vCloud Director)
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
- Engagement will all levels within the organisation, internal and external to the clients.
Special Requirements / Employment Condition
- Willing to travel
- Working Shifts
- Drivers Licence and Reliable Vehicle - both required
Workplace / Physical Requirements
- Full-time Client Based Position
- Billable
Method of Application
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