Job Vacancies at Cashbuild

About the Job

Description

• Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring Customer satisfaction. Ensure that no goods / stock pass through the Point of Sale (POS) without it being paid for.

Requirements

• Grade 12 or minimum of 1 (one) year work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Ability to perform basic calculations accurately
• Must have strong administration skills
• Must be willing to work shifts, weekends, and Public Holidays
• Must be able to work under pressure

Job Description

Cash Handling

• Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)
• Ensure goods are correctly identified and captured on the Point-of-Sale Terminal.
• Capture the correct payment type received from Customers on the Point-of-Sale Terminal
• Ensure you always have sufficient change
• Ensure Pickups are done accurately and within the set parameters
• Ensure Cash ups are done accurately at the end of your shift
• Ensure all your daily takings have been dropped into the Drop Safe / vault
• Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.

Administration

• Sign, compile and file all related documentation relating to the Cashiers function

Ready for Business

• Adhere to Ready for Business and Beyond my Control as per the CB Way

Customer Service

• Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customers goods
• Direct Customers to relevant person who can assist him / her
• Ensure that you comply with the companys dress code

Safety (OHSA) Requirements

• Safety (OHSA) compliance (e.g., ensure Customer and staff safety) within area of responsibility
• Report any discrepancies to the Store Manager

Security Awareness

• Security (e.g., ensure system password control at till point are adhere to)
• Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements

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About the Job

Description

• Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

• Grade 12 or minimum of 1 (one) year work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Ability to perform basic calculations accurately
• Must be willing to work shifts, weekends, and Public Holidays
• Must be able to work under pressure

Job Description

Customer Service

• Acknowledge all Customers and determine their needs
• Advise Customers correctly on product
• Assist Customer with any product queries
• Assist with Customer complaints timely
• Add on sales, e.g. paint v/s paint brushes, thinners, etc.
• Ensure efficient Customer service by ensuring that Customers purchases are loaded without any delays
• Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
• Advise Customers on the additional services provided:
• Delivery service / bulk deposits
• Glass cutting
• Plan reading
• Credit programmes
• Special orders
• Trusses
• Distant ordering
• VIC Customer Programme
• Must be certified in Product Knowledge
• Must be available in aisle of responsibility

Housekeeping

• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

• Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager

Ready for Business

• Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

• Identify any gaps in the displays, investigate causes and report any concerns to management
• Be aware of suspicious behaviours or people and report any suspicions to management
• No product to be loaded for a Customer without proof of purchase or required documentation

go to method of application »

About the Job

Description

• Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

• Grade 12 or minimum of 1 (one) year work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Ability to perform basic calculations accurately
• Must be willing to work shifts, weekends, and Public Holidays
• Must be able to work under pressure

Job Description

Customer Service

• Acknowledge all Customers and determine their needs
• Advise Customers correctly on product
• Assist Customer with any product queries
• Assist with Customer complaints timely
• Add on sales, e.g. paint v/s paint brushes, thinners, etc.
• Ensure efficient Customer service by ensuring that Customers purchases are loaded without any delays
• Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
• Advise Customers on the additional services provided:
• Delivery service / bulk deposits
• Glass cutting
• Plan reading
• Credit programmes
• Special orders
• Trusses
• Distant ordering
• VIC Customer Programme
• Must be certified in Product Knowledge
• Must be available in aisle of responsibility

Housekeeping

• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

• Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager

Ready for Business

• Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

• Identify any gaps in the displays, investigate causes and report any concerns to management
• Be aware of suspicious behaviours or people and report any suspicions to management
• No product to be loaded for a Customer without proof of purchase or required documentation

go to method of application »

About the Job

Job Description:

• Perform physical cycle stock counts and verify to system stock on hand. Reconcile and investigate cause for discrepancies and capture variances identified. Identify and report on damaged stock, incorrect pricing, SKUs.

Requirements:

• Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Must be literate
• Must have strong numeric skills
• Must be accurate and able to work under pressure
• Must have basic computer skills
• Must be willing to work shifts, weekends and Public Holidays.

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About the Job

Description:

• Understand the business information requirements, collate information, investigate, analyse and compile, together with recommendations, in a format relevant to internal customer needs. Maintenance of all IT related systems within Department.

Requirement:

• Minimum NQF 7 BCom qualification with 5 years' experience in a similar position
• Deadline driven.
• Excellent analytical skills
• Passion for detail
• High level of computer literacy (Advanced Excel)
• SAP, Bex Analysor and Qliview system experience
• Database structure knowledge

Key Performance Area

Description

Management information environment

• Validation of system information and data integrity
• Take necessary corrective action for discrepancies and follow through to resolution and completion.
• Consistently enhance efficiencies and automate department processes.

Management reporting

• Design and propose lay-out of reports as requested by management
• Produce, analyse and distribute daily, weekly and monthly reports / graphs
• Highlight, investigate and advise of adverse trends noted through analysis
• Propose alternative improvements based on data analysis
• Benchmarking and analysing to market and industry information

Board packs and analyst presentation

• Design and propose lay-out of reports requested by management
• Extraction and analysis of required data for board pack and analyst presentation
• Preparation of required reports / graphs

Project Management

• Establish clear priorities to ensure optimum use of time and resources
• Establish detailed steps, activities and timetables for achieving required results
• Complete projects successfully within agreed timeframes and obtain relevant sign-offs

Customer service

• Regular contact with your customer to establish and improve its output
• Follow-up on and successfully resolve internal and external customer complaints
• Consistently enhance customer experience of the departments output

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About the Job

Description

• Ensure relevant documentation for all transactions is checked and recorded when stock and / or fixed assets leave the Store or when Customers return stock.

Requirements

• Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Must be literate
• Must have strong numeric skills
• Proven attention to detail
• Must be able to work under pressure
• Must be willing to work shifts, weekends and Public Holidays

Security

• Ensure no goods leave Cashbuild stores without the relevant documentation
• Completed correct and full
• Correct date, time, sequence and signature on document has been captured
• Ensure all Customer returns are correctly recorded in the End Controller book and authorised
• Ensure back up employee available for area of responsibility with shift changes, lunch and tea breaks
• Sign the End Control keys IN / OUT daily
• All exit / entry doors must be closed if not in use
• To ensure that loading and off-loading shutter doors are closed at all times where not in use
• Report all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its Customers to Management
• Conduct random searches on Employees when they leave the Store

Customer Service

• Offer fast, friendly and efficient service to all Cashbuild Customers when checking in and out Customers goods
• Direct Customers to relevant person who can assist him / her.

Ready for Business

• Adhere to Ready for Business and Beyond my Control as per the CB Way

go to method of application »

About the Job

Description

• To manage and supervise all relevant Point of Sale (POS) transactions ensuring total Customer satisfaction. Handle all Cash Office and banking processes and related Point of Sale (POS) Administrative functions.

Requirements

• Grade 12 plus 5 (five) year related experience or minimum of 10 (ten) years work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Above average numeric skills
• Proven ability to provide exceptional Customer service
• Proven ability to work under pressure
• Must be computer literate
• Previous Cashier experience

Customer Service

• Ensure that all speed point transactions, i.e. credit and debit card transactions are done effectively and efficiently.
• Be willing to assist Customers with their needs through clear and effective communication
• Assist the Customers with requests, queries and complaints and resolve or escalate to management
• Offer fast, friendly and efficient service to all Customers
• Control and ensure the availability of stationary and consumables, within the Store

Cash Handling and Banking

• Controlling of Store floats (Petty Cash, Till Floats, Change Floats)
• Change ordering and dispensing
• Balancing and recording of Petty Cash expenses and vouchers in the Petty Cash Ledger
• Processing Back Office transactions and Cashing up of Cashiers and the Back Office Till (e.g. Bulk Deposits, Special Deposits, Charge Cards, Loyalty Cards, and Returns etc.)
• Ensure that all returns are valid and done correctly
• Cash Clearance to be actioned and queries to be resolved
• Ensure pick-ups are done timely
• Carry out End of Day sessions on all Point of Sale (POS) terminals
• Daily Cash Up of all Point of Sale (POS) terminals including the Back Office terminal
• Ensure 2nd (second) Cashbuild designated Employee to be present with CIT money collection
• Ensure daily takings are collected by the Cash in Transit (CIT) Company.

Ready for Business

• Ensure Ready for Business processes implemented
• Ensure the Cashiers maintain their area of responsibility
• Ensure the Cash Office is neat and tidy at all times
• Only Cash Office related documentation within the Cash Office and that all documentation is filed neatly and that all filing is up to date

People Management

• Ensure that all Cashiers are present and available in their area of responsibility in order to assist Customers and perform all other responsibilities.
• Ensure Cashiers have a trained backup available
• Ensure Cashiers execute their daily duties. (Ready for Business and Beyond my Control checklists).
• Ensure scheduling of subordinates is done on time
• Take responsibility of Product Knowledge training to Cashiers as per Store Manager agreement
• Scheduling and supervising of all Point of Sale (POS) Employees. (Leave, Time Off, Day off etc.)
• Monitor and evaluate performance of subordinates
• Ensure all cashiers comply with the company dress code

Safety (OHSA) Requirements

• Ensure that safety standards are adhered to.

Security Awareness

• Be aware of any suspicious people and / or activities. In the Store and outside.
• Password security
• Ensure that the Cash Office is secured
• Ensure that the Cash Office door is always locked when Pick-Ups, Cash-Ups, and Cash in Transit (CIT) collections are done
• Ensure till Pick ups are done within the set parameters
• No unauthorised persons allowed in the Cash Office
• Safe keys are locked away and in safe custody
• No Rations, stock, and unrelated documentation to be kept in the Cash Office.

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About the Job

Job Description:

• Provide support, assistance, and guidance to end users. Technician will also be required to assist with the support and maintenance of IT infrastructure that will fall within the EUS function, including but not limited to user account maintenance on selected systems, monitoring, troubleshooting, and testing of IT hardware and software.

Requirements

• Grade 12, NQF Level 4, with 2 to 3 years in similar support role
• Relevant IT diploma or degree will be advantageous
• A+ and N+ certification
• Basic network fault finding
• MCDST or equivalent work experience
• Superior computer skills on MS Packages
• Active Directory and 365 knowledge (User account maintenance)
• Hardware and Software trouble shooting skills
• Knowledge of network topology and ability to provide support
• Excellent communication skills (Verbal and written)
• Strong administration skills
• Conversant knowledge of IT terminology
• In-depth knowledge of helpdesk call logging process and resolution reporting
• Apple product knowledge would be advantageous

Key Performance Area

Technical end user support

• Application and device troubleshooting and support identify root cause, resolve or route call with sufficient information to relevant team in order to provide repair solution efficiently
• Accurately use the available software or specialist monitoring tools to maintain awareness and control of the hardware and software.
• Use approved remote management tools to remotely support end user devices.
• Ability to do root cause analysis and troubleshooting across systems to resolve incidents
• Available for remote support after hours and additional afterwork on an ad-hoc basis as required by business.
• Assist with the connection of end user devices to Audio Visual support equipment
• Build a working knowledge of Microsoft products
• Support security policies and standards.

Administrative

• Routing calls to correct support team in accordance to technical requirements
• Liaise with external resources (3rd Party Management) to facilitate resolution of 3rd party Incidents
• Follow escalation matrix and keep customer informed.
• Enabling management with communication about incidents/requests
• Ensure assets under IT cost centers are tracked and maintained responsibly
• Develop, document, and maintain Knowledge Based Articles related to end user support

Customer Focus

• Ownership of Incidents and Service Requests, until resolution with continuous feedback.
• Build Relationship with users to understand potential improvement opportunities for support.
• Identify and understand business challenges of the end user and the impact thereof on support requirements
• Ability to engage and liaise with all personnel including executive level personnel.