Job Vacancies at Faircape Group

• We are looking for an organised, skilled, and dynamic Medical Practice Manager. This position is based at Tokai Estate, with oversight of our medical operations and doctors across both Tokai Estate and Faircape Health Institute in Somerset West (Heritage Manor), supporting a team of approximately 12 medical practitioners across the facilities. .
• This role plays a key part in ensuring operational efficiency, accurate billing processes, and a well-coordinated medical team environment, supporting both patient experience and the overall performance of the facility. 
• If you thrive in a dynamic and rewarding team environment, this position is for you. We are committed to continuous staff development, and maintain the highest standards of patient care.

Key Responsibilities:

• Manage and oversee the day-to-day operations of the medical practice, ensuring all functions run efficiently and in line with established processes 
• Manage the medical officers shift rotations, on-call hours, and time-off requests, considering doctors’ preferences, contract requirement, workload, and specialty requirements to ensure coverage across all services
• Ensure effective coordination and communication between medical officers, nursing staff, allied teams, and administration to support aligned and efficient service delivery
• Drive operational efficiency within the practice by identifying and improving workflows and administrative processes to enhance patient experience and doctor productivity
• Oversee and manage the billing function, ensuring appropriate processes, controls, and standards are in place for accurate clinical coding, submissions, and revenue optimisation
• Monitor the billing workflow, working closely with the medical officers and the administrative team to ensure accuracy, resolve queries, and minimise rejections or revenue leakage
• Oversee the resolution of billing rejections, medical aid queries, and outstanding accounts, ensuring timely follow-up and minimal revenue loss 
• Monitor daily operational workflows, including admissions, discharges, and patient activity, ensuring all required documentation, summaries, and processes are completed
• Maintain and update operational trackers and reports (including billing, FIM/FAM, doctor activity, and payments), ensuring all information is accurate and up to date
• Address patient inquiries, feedback, and complaints in a professional and timely manner
• Collaborate with management to support business growth and strategic goals
• Provide reporting and insights on billing trends, doctor utilisation, and operational performance to support management decision-making
• Ensure patient files on the electronic system (Healthware) are accurately maintained and updated with all required notes and documentation 

Qualifications:

• BCom in Business Management would be an advantage
• Bachelor of Business Administration would be an advantage

Knowledge and Experience:

• Proven experience in a practice manager role, preferably within a medical practice.
• Proficiency in healthcare management software and electronic medical records (EMR) systems.
• Knowledge of medical billing and billing codes for a medical practice.
• Experience coordinating doctors or clinical teams, including scheduling and operational oversight, would be advantageous 

Skills and attributes: 

• Excellent administrative skills 
• Strong interpersonal skills, ability to build and maintain positive relationships with all stakeholders
• Ethical Integrity by adhering to high ethical standards and acting with integrity. 
• Adaptability: The healthcare industry is constantly evolving. Be adaptable and open to change, willing to embrace innovation and continuously improve processes to meet evolving needs.
• Problem-solving abilities. Being able to navigate through complex challenges that require innovative solutions
• Crisis Management Abilities, the ability to remain calm under pressure and effectively coordinate response efforts to ensure the safety and well-being of patients and staff.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively with a multidisciplinary team and handle sensitive information discreetly.
• Strong organisational and coordination skills, with the ability to manage multiple priorities and stakeholders simultaneously
• Commercial awareness with an understanding of how billing accuracy and operational efficiency impact the business

Specific Requirements:

• Clear health record.
• Clear credit and criminal record.
• Two written references.

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• We are seeking a Senior Quantity Surveyor to join our Construction team based in Claremont. This role is responsible for the full commercial management of multiple residential renovation and development projects, including cost control, budgeting, cashflows, feasibility analysis, procurement oversight, and project financial performance.
• This is a senior, hands-on role working closely with Site Foremen, Village Managers, Architects, Contractors, and Senior Management to ensure projects are delivered on time, within budget, and to specification.
• This opportunity is ideal for an experienced Quantity Surveyor who enjoys managing multiple projects simultaneously and driving financial and commercial outcomes from inception through to completion.

Why Join Us?

At Faircape, we value our employees and offer:

• Quarterly performance bonuses – rewarding your impact and results
• Long service leave – recognising your commitment over time
• Above-market, experience-based salaries
• Free barista-made coffee – because good days start with great coffee 
• Subsidised snacks – convenient, affordable options when you need a boost
• Discounted ISP packages – stay connected at home for less
• Flexible working hours (06:30 – 18:30) – supporting balance and autonomy
• Subsidised parking – making your daily commute easier
• Real growth opportunities within a stable, expanding group

Responsibilities: 

Budgeting & Cost Control

• Prepare and manage project budgets from contractor quotations and site inputs
• Submit budgets for approval and maintain full cost control across projects
• Manage variations, cost reporting, value engineering, and budget close-outs
• Monitor financial risks and ensure alignment with approved project scope

Procurement & Order Management

• Oversee purchase orders for contractors and suppliers
• Ensure alignment between orders, quotations, and approved budgets
• Maintain accurate tracking of all procurement activity and follow-ups

Extras & Variations

• Manage costing, approval, and tracking of all project extras
• Liaise with Village Managers, Architects, and contractors for approvals and implementation
• Ensure accurate documentation and financial control of all variations

Payments & Financial Administration

• Prepare contractor payment packs (fortnightly and month-end)
• Verify invoices against orders, certificates, and completion documentation
• Ensure compliance with COC requirements prior to final payment release
• Resolve payment queries and ensure accurate, timely processing

Project Planning & Delivery Support

• Support project programming, cashflow forecasting, and progress tracking
• Monitor risks, long-lead items, and escalation points
• Contribute to successful delivery of projects within time and budget

Feasibility & Reporting

• Assist with feasibility studies for new developments
• Provide financial input on project viability and forecasting
• Report on project performance and key commercial outcomes

What You’ll Bring

Qualifications

• Bachelor’s Degree in Quantity Surveying (NQF Level 7)

Experience

• 8–15 years’ experience in construction and residential developments
• Strong experience managing multiple renovation or development projects simultaneously
• Proven track record in cost control, budgeting, and project financial management

Skills & Knowledge

• Strong numerical and financial ability with excellent attention to detail
• Strong understanding of construction processes and project delivery
• Excellent organisational and time management skills
• Ability to work under pressure in a fast-paced environment
• Strong communication and stakeholder management skills
• Self-motivated, disciplined, and proactive approach
• Computer literate (Google Workspace; Xero and construction systems advantageous)

Specific Requirements

• Clear credit, criminal, and health record
• Two written references from your most recent employer

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Responsibilities: 

Brand Ownership & Strategy

• Take full ownership of the Faircape Life brand
• Continuously refine positioning to ensure relevance, differentiation, and growth
• Align brand strategy with business objectives and sales targets

Lead Generation & Sales Enablement

• Drive quality lead generation strategies across digital and traditional channels
• Work closely with internal teams to improve conversion and sales outcomes
• Identify gaps in the customer journey and implement improvements

Marketing & Campaign Execution

• Plan and execute integrated marketing campaigns that drive measurable results
• Oversee content, digital platforms, and campaign performance
• Ensure consistency and quality across all brand touchpoints

PR & Market Positioning

• Be actively involved in PR strategy and execution
• Build and strengthen brand presence in the market
• Identify opportunities for partnerships, exposure, and brand growth

Insights & Performance

• Analyse market trends, audience behaviour, and competitor activity
• Track campaign performance and optimise based on ROI and KPIs
• Continuously test and refine strategies to improve results

Requirements

Qualifications

• Degree in Marketing, Communications, Business or related field

Experience

• Proven experience in brand management and marketing strategy
• Knowledge of the property industry or retirement sector would be advantageous 
• Strong focus on lead generation and strong outcomes
• Hands-on experience with digital marketing, campaigns, and analytics
• Experience operating within the luxury market or high-end brands

Skills & Attributes

• Strong commercial mindset – understands what drives sales
• Ability to own and grow a brand, not just manage it
• Strategic thinker with strong execution ability
• Creative, but grounded in performance and results
• Confident communicator (internal and external stakeholders)
• Highly organised, deadline-driven, and accountable
• Comfortable in a fast-paced, high-demand environment 

Specific Requirements

• Clear health record
• Clear criminal record and clear credit record
• Two written references from your most recent employer

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Duties include but are not limited to the following:

• Direct intervention tasks such as assessment, intervention planning, intervention implementation, group activity planning & facilitation.
• Develop individualised programs to stimulate and motivate residents, tailored to their unique needs and goals.
• Organise and lead support groups to foster community and mutual encouragement among our residents’ families.
• Plan and execute special events that enhance resident experiences and community engagement.
• Keep detailed and accurate records, ensuring smooth administrative operations.
• Actively participate in monthly MDT meetings, contributing to holistic resident care.
• Oversee the smooth running of the department and its programs, ensuring efficiency and effectiveness.
• Assist with incident investigations and actions relevant to the occupational therapy scope of practice. 
• Participate in various meetings, contributing to the overall success of our initiatives.
• Offer temporary and ad-hoc support services as needed, demonstrating flexibility and adaptability.
• Lead and organise volunteer workers, maximising their impact and engagement.
• Participate in staff training, fostering continuous learning and development.
• Team participation in healthcare center operations. 
• Assist with the pre-admission, admission, and discharge processes, ensuring smooth transitions for residents.
• Work alongside an Activity Assistant onsite to provide handovers and ensure the Occupational Therapy program continues throughout the day. 
• Promote and participate in activities that strengthen staff cohesion and teamwork. 

Qualifications 

• Degree in Occupational Therapy and registered as an Occupational Therapist with HPCSA

Experience and Knowledge 

• Proven experience as an Occupational Therapist
• Preferably has experience in Geriatrics, Dementia, or mental health and facilitating groups, or physical rehabilitation. 
• Knowledgeable in various therapeutic interventions and techniques to aid in maintaining residents’ functional  independence and quality of life. 

Skills and Attributes 

• Clinical Expertise – Proficient in assessment, diagnosis, and developing personalized treatment plans based on individual needs.
• Dependability & Responsibility – Reliable, punctual, and accountable for delivering high-quality care.
• Empathy & Compassion – A gentle and caring approach, understanding the unique needs of each patient with a genuine desire to help.
• Excellent Communication Skills – Strong verbal and written communication, able to effectively engage with patients, families, and the healthcare team.
• Integrity & Ethics – Strong ethical standards, ensuring confidentiality and professionalism in all interactions.
• Professional Appearance & Demeanor – Well-presented and approachable, maintaining professionalism at all times.
• Technologically Competent – Proficient in using relevant healthcare software and technologies to document and manage patient information.
• Time Management & Prioritization – Efficient in managing a diverse caseload, organizing tasks to meet deadlines and patient needs.
• Problem-Solving & Innovation – Ability to identify issues and develop creative, evidence-based solutions to improve patient outcomes.

Specific Requirements:

• Own reliable transport and valid driver's licence 
• Clear health record
• Clear criminal record
• Clear credit record
• Two written references 

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Duties include but are not limited to the following:

• Complete all maintenance as per the rosters and schedules that govern the maintenance of the village and healthcare
• Provide support to the village and healthcare  manager with regards to on-site maintenance contractors
• Maintain all roofs, gutters, and building exteriors ensuring they are in good repair
• Respond promptly to resident requests and carry out minor general repair work throughout the village.
• Ensure all tools and equipment are properly maintained and securely stored also ensuring stores are well organised.
• Comply with all workplace health and safety regulations at all times
• Conduct regular property and equipment maintenance to ensure optimal operation 
• Ensure that maintenance is always up to date for all plant and equipment in terms of the maintenance schedules

Qualifications:

• Grade 12 advantageous
• Trade-related qualification or certification (Electrical, Plumbing, Carpentry, or General Maintenance) advantageous
• Basic health and safety knowledge (OHS Act) advantageous

Experience and Knowledge:

• Relevant maintenance experience, basic plumbing, carpentry, painting and electrical knowledge
• Code 10 licence and a valid PDP 

Skills and Attributes

• Good communication skills 
• Basic computer knowledge
• Well groomed and professionally presented at all times
• Patient and respectful with the ability to maintain positive interactions with elderly residents

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references
• Own reliable transport