Job Vacancies at Fidelity Services Group

About the Job

• A position for an Operational TAC Manager under Specialized Services Division exists at Strike Unit reporting to Operational Duty Managers. The Operational TAC Manager is responsible for daily deployment operations and ensuring compliance to contractual requirements. Always maintain a professional working relationship with Regional Manager, Operational Duty Managers, Site Agents and Clients.

Experience, Requirements and Qualifications:

• PSIRA Grade A Registration and Accreditation.
• SASOL Compliance (medical/fitness/induction/Driving etc)
• Matric certificate (Grade 12).
• No criminal record or any pending cases.
• Minimum of 2 years’ Operational Supervisory experience in the Security industry.
• Valid Firearm competency on all firearms for Business Purpose.
• Valid driver’s licence with own reliable transport for at least 2 years.
• Computer literate and proficient on all Microsoft programs.
• Ability to provide basic on job training.
• Excellent health.
• Investigating Skill.
• Exceptional staff management experience.
• Knowledge of business process, function and acumen.
• Has a good command of the English language both written and verbal.
• Excellent communication skills and the ability to work well with people at all levels are essential.
• Must reside in the vicinity of Pretoria.
• Must have knowledge of:
• Riot/Crowd Control Procedures
• Firearm Control Act
• Road Traffic Act
• Company Policies and Procedures
• Mine Policies and Procedures (Section 22 of Mine Health and Safety Act/Section 54 of Mine Health and Safety Act)
• SASOL surface and underground policies and procedures

Job Description: (Not totally inclusive)

• Self-motivated and result driven, ensuring good customer service, improving operational and administrative processes.
• Oversee all Group members, operations, fleet and logistics of the respective business area.
• To be a thoughtful leader, confident decision maker, helping subordinates to develop and to be productive.
• Ensuring growth, thrive and profit rising for the business area.
• Develop and maintain operational strategy, which ensure exceptional operational service levels to client base, utilizing and agreed operational staff structure.
• Set and manage goals for new business.
• Financial management of business area.
• Ensure that feedback on deployments is always provided.
• Responsible for daily deployments and ensuring compliance to contractual requirements.
• Ensuring subordinates are in line with company policies and procedures.
• Researching and identifying growth opportunities
• Generating reports and giving presentations
• Coordinating Business Area activities
• Prepare and present Daily Deployment reports for superiors on TEAMS.
• Coordinating Refresher training/FAMS of subordinates, through formal training and direct mentoring
• Ensure deployed members are booked accordingly, coordination with Site Agent.
• Ensure Monthly MANCO presentation has been completed by Site Agent.

Competencies Required

• Excellent presentation & Communication skills
• Outstanding organizational
• Negotiation and conflict management skills
• Strong analytical and critical thinking ability
• Problem solving aptitude
• People Management skills
• Structuring Tasks
• Persuading and influencing
• Creating Innovation and Adjusting to Change
• Business acumen
• Operational Deployment Deadline Driven
• Driving Success
• Showing Resilience

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About the Job

• A vacancy exists for Senior Administrative Assistant for the Specialized Services Division at Helderkruin, Roodepoort. This role reports into the Business Support Structure. The main purpose of the position is to provide co-ordination, administrative and secretarial support to the Managerial staff within this Department.

Minimum Requirements

• Grade 12.
• Administrative/Secretarial Post School Qualification.
• At least 3-5 Years’ experience as an Administrator
• Advanced Excel, MS Word and Power Point proficiency is compulsory – Certificates to be submitted as proof.
• Knowledge of the SAP and HR / E-Payroll systems are beneficial.
• Valid driver’s license with own reliable transport.
• Ability to travel as and when required.
• Ability to work extended hours as and when required.
• Clear criminal record and no pending cases.
• Above average verbal and written communication skills in English.
• Ability to resolve conflict effectively.
• Ability to handle work related stress and work effectively under pressure.
• Ability to work independently and ability to meet strict deadlines.
• Highly motivated and enthusiastic.

Key Performance Areas

• Co-ordination of appointments, diary management and client engagements/events.
• Presentation of Services of the complete group and compiling of these presentations in collaboration with various departments.
• Excel Spreadsheet combinations and Information extraction of these spreadsheets into presentation formatting and costing analysing of information provided.
• Office administration and general administrative duties.
• Co-ordination of e-mail, correspondence and written communication.
• Screening of telephone calls and taking of messages.
• Minute taking at meetings and engagements as and when required.
• Maintaining of strict confidential protocols regarding correspondence and communication.
• Liaising at different levels of the Branch and act as Ambassador of the Regional Managers office.
• Consolidate management information and reports.
• Compiling weekly and monthly reports.
• Typing of documents, reports and preparation of presentations
• Assisting in queries and day to day co-ordination of operational tasks related to area of responsibility.
• Compilation of weekly and monthly operational reports and communication.

Other Personality Attributes & Core Competencies

• Ability to maintain confidentiality and handle office maters with utmost professionalism.
• Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
• Above average report writing skills.
• Organising skills.
• Initiative skills.
• Time Management skills.
• Attention to detail.
• Team player.
• Self-development and that of others.
• Self-motivated & Independent operator.
• Delivery-orientated and deadline-driven
• Sensitivity to confidential matters is required.
• High emotional intelligence (EQ) required.
• Professional interpersonal communication (written and verbal).
• Able to function in an unstructured environment.
• Build relationships across the business.
• Ownership and accountability and decision making skills.

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About the Job

Requirement:

• PSIRA Grade A Registration and Accreditation
• Matric certificate (Grade 12)
• Computer literate and proficient on all Microsoft programs
• Exceptional attention to details and accuracy
• Knowledge of Electronic Occurrence Book
• Experience/knowledge of monitoring centre
• No criminal record or any pending cases
• At least 2 years’ experience in the Security industry
• Exceptional staff management experience
• Has a good command of the English language both written and verbal.
• Excellent communication skills and the ability to work well with people at all levels are essential.
• Available to start immediately.

Main duties & Responsibilities:

• Establish and sustain effective risk management.
• Establishment and maintenance of an effective information network to investigate prioritised crime threats.
• Establish and sustain an effective risk management process in allocated micro work environment to identify and reduce crime enabling factors.

Behavioural Competencies:

• Critical Thinking
• Self-discipline
• Active Listening
• Complex problem solving
• Social Perceptiveness
• Good communication, planning and organizing skills
• Ability to work independently and with own initiative
• Be able to work under pressure and meet deadlines