Operational TAC Manager/Strike Unit (Mutango) at Fidelity Services Group

About the Job

• A position for an Operational TAC Manager under Specialized Services Division exists at Strike Unit reporting to Operational Duty Managers. The Operational TAC Manager is responsible for daily deployment operations and ensuring compliance to contractual requirements. Always maintain a professional working relationship with Regional Manager, Operational Duty Managers, Site Agents and Clients.

Experience, Requirements and Qualifications:

• PSIRA Grade A Registration and Accreditation.
• SASOL Compliance (medical/fitness/induction/Driving etc)
• Matric certificate (Grade 12).
• No criminal record or any pending cases.
• Minimum of 2 years’ Operational Supervisory experience in the Security industry.
• Valid Firearm competency on all firearms for Business Purpose.
• Valid driver’s licence with own reliable transport for at least 2 years.
• Computer literate and proficient on all Microsoft programs.
• Ability to provide basic on job training.
• Excellent health.
• Investigating Skill.
• Exceptional staff management experience.
• Knowledge of business process, function and acumen.
• Has a good command of the English language both written and verbal.
• Excellent communication skills and the ability to work well with people at all levels are essential.
• Must reside in the vicinity of Pretoria.
• Must have knowledge of:
• Riot/Crowd Control Procedures
• Firearm Control Act
• Road Traffic Act
• Company Policies and Procedures
• Mine Policies and Procedures (Section 22 of Mine Health and Safety Act/Section 54 of Mine Health and Safety Act)
• SASOL surface and underground policies and procedures

Job Description: (Not totally inclusive)

• Self-motivated and result driven, ensuring good customer service, improving operational and administrative processes.
• Oversee all Group members, operations, fleet and logistics of the respective business area.
• To be a thoughtful leader, confident decision maker, helping subordinates to develop and to be productive.
• Ensuring growth, thrive and profit rising for the business area.
• Develop and maintain operational strategy, which ensure exceptional operational service levels to client base, utilizing and agreed operational staff structure.
• Set and manage goals for new business.
• Financial management of business area.
• Ensure that feedback on deployments is always provided.
• Responsible for daily deployments and ensuring compliance to contractual requirements.
• Ensuring subordinates are in line with company policies and procedures.
• Researching and identifying growth opportunities
• Generating reports and giving presentations
• Coordinating Business Area activities
• Prepare and present Daily Deployment reports for superiors on TEAMS.
• Coordinating Refresher training/FAMS of subordinates, through formal training and direct mentoring
• Ensure deployed members are booked accordingly, coordination with Site Agent.
• Ensure Monthly MANCO presentation has been completed by Site Agent.

Competencies Required

• Excellent presentation & Communication skills
• Outstanding organizational
• Negotiation and conflict management skills
• Strong analytical and critical thinking ability
• Problem solving aptitude
• People Management skills
• Structuring Tasks
• Persuading and influencing
• Creating Innovation and Adjusting to Change
• Business acumen
• Operational Deployment Deadline Driven
• Driving Success
• Showing Resilience