Job Vacancies at Flight Centre Travel Group

About the role:

Your key focus is to harness your solution selling skills, relationship building and networking skills to showcase our unique travel management solutions for new client acquisition. Your Account Managers and Reservations team will service the client, allowing you to completely focus on the thrill of the chase!

You’ll target large businesses such as government agencies and multi-national corporations. Negotiations at this level often last 6-18months, therefore you’ll need to nurture your contacts throughout this long sales cycle.

Primary duties and responsibilities (KRAs)

Acquire new business

•  Generate and research sales leads
•  Perform cold calls
•  Qualify leads
•  Convert sales leads
•  Achieve monthly targets

Maintain and grow client portfolio

•  Manage multi-level relationships
•  Analyse client portfolio spend report monthly
•  Consult with client and identify additional opportunities
•  Quarterly business development reviews
•  Manage relationships with internal stakeholders
• Comply with internal sales processes
•  Attend weekly sales meetings with feedback on results and trends
•  Attend morning meetings with front-end sales teams
•  Attend networking client functions, training seminars, client functions, buzz nights, focus days and conferences
•  Brief Operations Team on progress of the pipeline
•  Ensure all One Best Way processes are followed, i.e. Sales Force, KPIs etc.

Hierarchy:
Team Leader

• Key communication and relationships: Internal:
• Business Development Manager Teams; Sales Team Leaders; National Sales Leader; Area Leaders; Travel Managers; KAMs; Operations, Support Teams and General Manager

External:

• Customers; Suppliers

Job Requirements
Education and qualification: Minimum requirements Added advantage

• Matric Relevant Tertiary qualification, e.g. business Travel qualification

Experience:

•  6-8 years sales , business or customer relationship experience
•  Min 2 years B2B experience
•  1-2 years C-Level engagement
•  Proven track record in achieving target
•  Experience in solution selling an advantage
•  Travel industry experience advantage
•  Exposure to key markets, e.g. Law and mining etc. an advantage

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Information about the role

Day to day

• Support the Accounts Receivable Manager (AR Manager) with credit control across the corporate businesses, ensuring that the clients payment terms are adhered to and            monies owed are collected on time.
• Manage the debt collection process working closing with the brands, debt collector and legal team, ensuring processes, reporting and documentation is kept to the highest standard.
• Ensure the client experience from time of billing to receipting of payments is of the highest quality. Queries are to be resolved in a timely fashion regular feedback to the        business on the performance and health of the debtors book are essential.
• Identify risks and opportunities within the customer billing, reconciliation, query handling and payment cycles and advise the business of proposed corrective action when required to improve overall processes.
• Keep the business updated through regular reporting and communication on overdue debtors and co-ordinate involvement from all internal stakeholders in the collection strategies.
• Support the offshore team (Cognizant) output regarding productivity, accuracy and timely delivery on all duties performed in the accounts receivable pillar of accounting operations.
• Provide support to your team members as the first line of support before escalation to the AR Manager.
• Drive team strategies which are congruent with the overall finance objectives.

Job Requirements

• Education and qualification: Diploma or further studies in the accounting or finance field

Experience:

• At least 5 years working in a debtors or accounting department (Travel management company experience advantageous)
• Proven leadership track record