Job Vacancies at Hatch

Buyer

• We are looking for a Buyer to be involved from the planning/initiation phase of projects, until close-out of all purchasing packages, with relation to the acquisition of materials and equipment in support of engineering and construction management.
• The Buyer is experienced in the discipline of materials/equipment acquisition including the purchase of tagged, bulk and engineered materials for projects and carries out the “Formation and Award” as well as “Administration and close-out” work processes of all purchase orders (local and international) in accordance with the project requirements.

Key Responsibilities include but not limited to;

• Responsible for implementing purchasing procedures and templates/documents to be used on the project.

Responsible for managing the purchasing deliverable towards the following objectives and deliverables:

• Preparation of Bidder’s List for approval
• Liaison with the Package Engineer and other project disciplines, to obtain and verify technical bid documents, to ensure that specification is compatible with commercial documentation to form a cohesive bid document
• Preparation of bid documents, advise on contractual terms and conditions and issuing of Invitation to bid to the approved bidders
• Manage the bidding process including technical queries from bidders and issuance of any addenda’s during the bid period.
• Liaises or participates in discussion with the Client to establish General terms and conditions suitable for the project
• Facilitate Purchase order kick off meetings and handover to expediting
• Ensure proper control and methodology of contractual change notice to Purchase Order
• Revision, claims, and/or back charges in accordance with appropriate terms and conditions
• Ensures proper process of Progress Payment validation process in support to Accounting for payment approval
• Manages bonds/guarantees
• Ensures that all purchase orders are closed out in accordance with project specific procedures/requirements
• Performs award and administration of purchase orders in accordance with applicable legislation relating to corporation, taxation, custom duties and importation laws.

Requirements

• Minimum of 3 -5 years’ experience in an EPCM project environment

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Summary

• The SAP Project Systems and PIMS Project Management Support Analyst (in short, the Support Analyst) supports the Hatch iPas PM application. iPas PM is currently built on the SAP PS (Project Systems), CPM (Commercial Project Management) and Timesheets modules, as well as other non-SAP modules. In the future this will include the Omega 360 PIMS module.
• iPas PM provides functionality for Prime Contract Management on all Hatch projects. The Support
• Analyst will play an important role in user support, with the responsibility to assist users, trouble shoot and take on tasks to ensure that users are able to manage their prime contracts in an efficient manner. They are responsible for problem ownership and resolution, combined with superior customer satisfaction and service level attainment, for any support requests for iPas PM. 
• The Support Analyst interacts directly with end users to help them troubleshoot and resolve technical problems with iPas PM. They assume full ownership of the support request, ensuring it is resolved in a timely manner, or escalated appropriately to other support analysts, IT, the Functional team or Functional Support for review and input.
• The Support Analyst will support users on every continent and must be flexible as to working hours. Working hours will frequently overlap North American or Australian time zones.

Responsibilities

• Manage, support, co-ordinate and resolve issues relating to iPas PM and iPas TF
• Provide first level support by identifying and resolving system problems and assisting end users in the use of iPas PM for prime contract management and iPas TF for Time
• Responsible for problem management activities such as issue resolution and root cause analysis
• Work on and close out tickets in the Hatch Zendesk System, while adhering to SLA’s, standards, and processes for systems at Hatch
• Manage your assigned ticket queue, and escalate any issues as required
• Identify and document proactive solutions for recurring issues
• Monitor integrations with external systems
• Assist with system testing of enhancements and fixes
• Assist with creation of user and support documentation
• Maintain current knowledge of relevant technologies as assigned

Qualifications
Skills, Education and Experience

• BA or BS degree in Business or Business and Computer Science / Information Systems or the equivalent Business and Project Management / Project Cost Control application experience
• 3 years of hands-on experience using or supporting a Project Management / Project Cost Control application
• Understanding of concepts surrounding project cost control   
• Experience in ticket / issue resolution and best practice approaches to user support
• Excellent problem solving/analytical skills
• Strong written and verbal communication skills, excellent interpersonal skills, and customer focus
• Results-oriented, self-starter, capable of working independently and within a team environment to meet deadlines
• Flexible and able to adapt to changing circumstances or requirements
• Demonstrated ability to learn new concepts

Nice to Have

• Experience with the SAP PS (Project Systems) module
• Experience with Omega 360 PIMS
• Understand EPCM / Professional Services project-related business processes