Job Vacancies at Helderberg Personnel

Key Responsibilities 
Procurement​

•  Execute RFQs and purchase orders from MRP, maintain accurate BOMs and stock codes, and track deliveries to ensure material availability for production​
•  Expedite late components, prepare shortage and supplier comparison reports, and escalate supply risks to senior buyers​
• Support inventory control through cycle counts, excess stock identification, and basic stock optimisation activities

Customer Management​

• Log RFQs, collect and validate customer data packs, and maintain accurate quotation and order records
• Support costing and quotation preparation by gathering supplier pricing and populating costing templates

The ideal candidate will have:

• Strong analytical and problem-solving ability
• High attention to detail
• Good commercial thinking
• A proactive, results-driven mindset
• The ambition to grow into a more senior procurement role over time

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Key Duties and Responsibilities include:

• Deliver on Service standards as per established Service Model for the function
• Ensure adherence processes and address/raise issues that need attention
• Work proactively with other business functions and stakeholders
• Ensure fees in relation to the functions responsibilities are posted for services rendered in a timely manner and in line with processes
• Undertake and participate in relevant management of departmental meetings
• Periodically review work being undertaken to check for adherence to policy and procedures, check quality of work
• Ensure complaints, errors and omissions are dealt with as per company policy
• Daily monitoring of progress of assigned cases
• Dealing with assigned outstanding cases and follow up
• Ensuring relevant record keeping on systems used for processing or managing work are maintained and up to date across the function
• To assist and undertake case work as required in the function
• Contribute to staff training programmes
• You will take part and actively contribute to the weekly Team Meetings
• Please be advised that the Team Leader will be responsible for allocating workloads, with the support from the Senior Officer
• From time to time you may be required to perform other reasonable tasks within the scope of your role to support the business.

Requirements Include: 

• Experience within the Financial Services Industry
• Keen interest in Trust or have strong transferrable skills
• A relevant professional qualification or a willingness to study towards one

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Key tasks include: 

• Handle general customer queries
• Diagnose and troubleshoot customer problems
• Resolve fundamental product technical issues
• Assisting and training customers on the company’s products and software
• Handling customer complaints.
• Reporting customer issues
• Product and software testing

Requirements Include:

• Driver’s license own / reliable transport required
• Fluent in English, any additional language is a plus
• Matric
• Additional certification in Client Services Management a plus
• 1+ years' experience in a similar role
• Ability to work shifts and weekends
• Knowledge of Golf is a plus
• Strong technical skill

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Responsibilities include:

• Receipt, verification, allocation and processing of materials and stock-items
• Pre-selection, kitting and issuing of required material-items in accordance with issued BOM’s or documented material-requirements
• Compilation and maintenance of materials shortlists, as may be required
• Accounting for received lots and the status thereof (e.g. control of non-conforming material, updating bin-cards and issue-sheets, reporting anomalies, etc.)
• Ensuring accurate accounting for all material-movements and stock allocation
• Stock-counting & verification, as may be required from time to time
• Assisting with bi-annual stock-take exercises
• Basic GRN- & goods-receiving inspection functions
• Processing thereof, including transfer to the respective warehouse-locations
• Chasing & expediting of material against shortlisted requirements
• Processing of- and communicating receipt of non-conforming items
• Identifying and communicating areas for improvement and optimization, as may be observed
• General receipt and issue functions, including accurate processing thereof;

Requirements include:

• Minimum matric (grade 12) 
• Previous, proven experience in a stores / warehouse environment, associated with production-activity and where similar responsibilities were demonstrated
• Person must be physically able to move bulky items between stores with trolleys etc;
• Ability and willingness to work overtime, as may be required from time to time, but only as demanded by the production-schedule
• Must be able to collect / deliver goods - using company transport - if required
• Own / reliable transport is required 

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Key Responsibilities: 

• Capture financial data accurately into accounting system
• Process invoices, credit notes and purchase orders
• Reconcile captured data against source documents
• Identify and flag discrepancies immediately
• Maintain proper filing (digital and physical)
• Support the accounts team with administrative tasks
• Meet daily and weekly targets/deadlines without compromising accuracy

Minimum Requirements:

• Grade 12 (Matric) 
• Relevant finance qualification (advantageous)
• Experience in a data capturing or accounts role
• Strong attention to detail 
• Good understanding of basic accounting principles
• Proven experience in Microsoft Excel (formulas, data handling and basic reporting)
• Experience working in Pastel Accounting
• Ability to work under pressure and meet deadlines

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Key Responsibilities include but are not limited to:

• Payroll Administration
• Recruitment and Onboarding
• Training and Development
• Filing, Reporting and Record Keeping
• Employee Engagement and Social Events

Minimum Requirements

• Bachelor’s Degree or Diploma in Human Resources or Industrial Psychology
• 3–5 years’ experience in a generalist HR or HR administration role
• Strong knowledge of payroll systems such as SAGE 300 People
• Strong communication skills, both written and verbal
• Excellent organizational and time-management skills
• Strong communication and interpersonal skills
• High level of confidentiality and professionalism
• Proficiency in Microsoft Office Suite

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Key Duties and Responsibilities

• Conduct periodic and ad-hoc investment monitoring reviews across discretionary, licensee-directed and member-directed portfolios 
• Identifying performance, risk, governance or structural issues and manage follow-up actions, including escalations where required
• Monitor portfolios asset allocation and suitability, including cash levels and risk alignment
• Review non-standard and complex investments for permissibility and suitability
• Support investment governance through maintenance of policies, procedures, benchmarks and monitoring frameworks.
• Undertake corporate pension and fund reviews, including fund analysis, platform assessments and recommendations
• Monitor investment service providers, assessing performance, operational risk and service quality.
• Prepare analysis and recommendations for the Investment Committee and attend client, adviser and trustee meetings where required.
• Act as a B-signatory and provide technical investment support across the business

Qualifications

• Degree level qualification in Finance, Investment, Economic, Business or a related field
• Advanced degrees such as CFA, MBA are desirable 

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Requirements include:

• Relevant bookkeeping experience to Balance Sheet level
• Sage Pastel V19 and Pastel Payroll experience
• Knowledge of VAT, EMP201, EMP501, UIF and statutory submissions
• Experience with forex payments will be advantageous
• Strong Excel, reconciliation and reporting skills
• Excellent attention to detail and confidentiality

Key duties include:

• Full bookkeeping to Balance Sheet
• Debtors, creditors, bank, petty cash and credit card reconciliations
• Payroll processing and statutory returns
• VAT submissions
• Forex supplier payments
• Monthly management reports and audit preparation

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Key Responsibilities 

• Administration (Investments, Long-term risk policies, Medical aid & GAP-cover)

Process instructions including:

1. New business applications
2. Advisor appointments on existing investments and policies
3. Investment additional contributions
4. Investment withdrawals
5. Investment switches and transfers

• Prepare and submit documentation to product providers
• Track and follow up on outstanding transactions with asset managers, investment platforms, insurance providers, medical aid and GAP-cover providers
• Maintain accurate records of all client transactions

Client Administration

• Open and maintain client files and records
• Update client personal details and financial information on the CRM system
• Prepare client documentation packs for financial advisors
• Assist with the preparation of review packs and client reports
• Schedule and coordinate client meetings where required
• Respond to client administrative queries in a professional and timely manner

Regulatory Compliance (FICA & FAIS)

• Ensure all client records meet FICA identification and verification requirements
• Obtain and maintain up-to-date FICA documentation (ID, proof of address, etc.)
• Verify client information and perform necessary due diligence checks
• Ensure that all documentation required under FAIS regulations is complete and filed correctly

Documentation and Record Management

• Maintain organised electronic and/or physical client filing systems
• Ensure secure storage of confidential client information
• Update and maintain compliance registers and documentation logs
• Assist with document retrieval during compliance audits

Operational Support

• Support financial advisors with administrative preparation for client engagements
• Assist with preparation of client proposals and documentation packs
• Liaise with product providers and investment platforms regarding administrative issues
• Support internal operational processes to improve efficiency

Qualifications and Experience

• Matric / Grade 12
• 2–4 years administrative experience in financial services, investments, or wealth management

Advantageous

• Certificate or diploma in Finance, Business Administration, or Wealth Management
• Experience working with investment platforms or financial planning software
• Understanding of FICA and FAIS compliance processes

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Key Responsibilities

• Install, maintain and repair electrical equipment and systems.
• Diagnose electrical faults and carry out repairs promptly.
• Conduct preventative maintenance to minimise downtime.
• Read and interpret electrical diagrams, schematics and technical manuals.
• Maintain accurate records of repairs and maintenance activities.
• Ensure that all work complies with applicable electrical and workplace safety standards.
• Work closely with technical, production and logistics teams.

Minimum Requirements

• Completed electrical trade test.
• Wireman’s licence.
• Valid Code 8 driver’s licence.
• Knowledge of the Occupational Health and Safety Act.
• Computer literacy.
• Physically fit and comfortable working at heights.
• Willingness to work overtime, standby shifts and extended hours when required.