Job Vacancies at MCE Electric

Knowledge and abilities:

• Solid understanding of electrical distribution systems, switchgear, lighting, and energy efficiency products.
• Ability to read and interpret electrical drawings, technical specifications, and tender documents.
• Excellent communication and presentation skills.
• Strong relationship-building and client-facing abilities.
• Proficient in MS Office; familiarity with design/specification software is advantageous.
• Self-motivated, with the ability to manage time and priorities across multiple projects.

Key Responsibilities:

• Identify and secure specification opportunities across new and ongoing construction and refurbishment projects.
• Provide expert product knowledge and technical support to consulting engineers, specifiers, and project managers.
• Ensure MCE Electric’s product portfolio is included in design specifications, tender documents, and procurement packages.
• Deliver tailored product presentations, technical training, and CPD sessions to stakeholders.
• Stay informed on market trends, regulations, and standards affecting electrical systems (e.g., SANS, IEC, local compliance codes).
• Work closely with internal sales and technical teams to align customer needs with product offerings.
• Develop and maintain strong relationships with decision-makers in the project specification process.
• Maintain a database of specified projects and provide regular reporting on activity and outcomes.

Boxes to tick:

• Matric
• 3+ Years experience in a similar role
• National Diploma or Degree in Electrical Engineering or a related technical field.

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Knowledge and abilities:

• Excellent verbal and written communication skills. 
• Strong organizational skills and attention to detail. 
• Proficient in Microsoft Office (Outlook, Word, Excel) and ticketing or CRM systems. 
• Ability to prioritize and handle multiple tasks simultaneously. 
• Comfortable working in a fast-paced environment. 
• A proactive and customer-focused mindset. 

Key Responsibilities:

• Receive and respond to client calls and emails regarding technical issues or inquiries. 
• Accurately log all client queries in the internal system with relevant details (contact info, nature of issue, urgency). 
• Assign and escalate tickets to the appropriate technical staff based on category and priority. 
• Monitor open tickets to ensure timely responses and resolutions, updating clients where necessary. 
• Maintain a clear and organized record of all communications and actions taken. 
• Liaise with technical staff to follow up on query status and ensure client expectations are met. 
• Assist in compiling weekly reports on support activity and unresolved issues. 
• Maintain a professional and empathetic communication style with clients at all times. 
• Provide administrative support to the technical department as needed.

 Boxes to tick: 

• Matric  
• Previous experience in a technical support or IT services environment. 
• 2+ years’ experience in an administrative or customer support role (preferably in a technical environment). 
• Familiarity with helpdesk or ticketing software 

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Knowledge and abilities:

• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office Suite (especially Excel).
• Familiarity with credit scoring systems and financial documentation is a plus.
• Ability to handle sensitive and confidential information with discretion.

Key Responsibilities:

• Review incoming credit applications for completeness and accuracy.
• Enter customer and application data into credit management systems.
• Conduct credit checks using third-party agencies or internal credit scoring tools.
• Verify trade references and financial documents as part of the credit assessment process.
• Communicate with customers to request missing information or clarify discrepancies.
• Maintain accurate and up-to-date records of all credit applications and related correspondence.
• Assist in evaluating customer creditworthiness and recommend credit limits.
• Work closely with Sales and Finance teams to facilitate smooth onboarding of new customers.
• Ensure compliance with internal credit policies and procedures.
• Generate routine reports on credit applications and status updates.

Boxes to tick:

• Grade 12 Certificate or equivalent.
• 1–2 years of experience in a credit, administrative, or finance-related role.
• Tertiary qualification in business, finance, or related field would be advantageous.

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Knowledge and abilities:

• Strong understanding of timing, motion, physics, and visual storytelling.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent attention to detail and a creative problem-solving mindset.
• Strong portfolio or demo reel showcasing relevant work.

Key Responsibilities:

• Design and produce high-quality 2D/3D animations and visual effects. (with focus on vfx)
• Create photorealistic effects such as explosions, smoke, fire, particles, and water using industry-standard software.
• Integrate VFX seamlessly with live-action footage and CGI.
• Work closely with creative directors and project leads to interpret and deliver on briefs.
• Optimize assets for performance while maintaining visual fidelity.
• Troubleshoot and solve technical and creative challenges.
• Stay current on industry trends, tools, and techniques.

Boxes to tick:

• Matric
• 3+ years experience in animation and VFX production
• Proficiency with industry-standard tools such as: (Adobe After Effects, Adobe Premiere Pro, Adobe Dimensions, Blender)
• Animation or VFX certificate (Example: Certificate of learning for fundamental principles)