Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent.
Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores in ...
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Minimum requirements
- Bachelor’s degree in Mathematics, Statistics, Engineering, Data Analytics or similar
- 8+ years’ experience in a Data Analytics role within an e-commerce or traditional retail environment
- 2+ years’ experience in a Data Analytics managerial role involving developing & managing analysts, leveraging analytics tools and at least one visualisation platform such as Qlik, PowerBI, etc.
- 3 – 5 years retail experience
Competencies
- Analytical Thinking: Ability to analyze complex data sets and derive actionable insights.
- Leadership: Proven ability to lead and motivate a team, driving performance and development.
- Project Management: Strong organizational skills to manage multiple projects and ensure timely delivery.
- Technical Proficiency: Advanced knowledge of data analytics tools and software.
- Communication: Excellent verbal and written communication skills to articulate data findings clearly and effectively.
- Problem-Solving: Strong problem-solving skills with a proactive approach to overcoming challenges.
- Collaboration: Ability to work effectively with cross-functional teams and stakeholders.
- Adaptability: Flexibility to adapt to changing business needs and priorities.
- Attention to Detail: Meticulous attention to detail to ensure data accuracy and quality of insights.
- Strategic Vision: Ability to think strategically and align data initiatives with business goals.
Closing date: 14 July 2025
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Minimum Requirements
- Grade 12
- Training in Foods Retail and Management of resources
- Minimum of 3 Years experience in Deli/Foods Retail
- Minimum 1 year of Supervisory Experience
Competencies
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
- Team Player
Key Responsibilities
Merchandising Management:
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures produce is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Understand customer needs and communicate these to demand planning
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene:
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages non-conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
- Recording of Food Safety Daily Checklist
Closing date: 10 July 2025
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Minimum Requirements
- Grade 12
- Experience as a Baker / Bakery Supervisor/ Manager
- Preferably NQF 3 Bakery qualification
Competencies
- Achieving results through others
- Plan, organize and follow up on activities and plans
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
- Bakery Skills
- Production Planning
Key Responsibilities
- Merchandising Management:
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures products are produced according to recipe specifications
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures product is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Closing date: 10 July 2025
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Minimum Requirements
- Bachelor/Bcom degree in finance
- 2 -3 years experience in a similar role
- Completed SAICA training
- Financial reporting experience
- Strong Excel skills
- Strong interpersonal collaborative skills
- SAP Real Estate experience beneficial
- IFRS16 calculations and accounting experience advantages
Competencies
- Take ownership/ responsibility for tasks
- Highly ethical and honest
- Good communications skills – internally and externally
- Knowledge of relevant accounting standards – IFRS16 specifically
- Problem solver
- Able to work under pressure
- Good analytical and reconciliation skills
Key Responsibilities
NON-IFRS16 AND OTHER RENT REPORTING
- Ensure that all accounting for property rentals completed accurately in line with reporting deadlines
- Maintain rental income straight-line calculations
- Ensure that rental income straight-line accounting is completed accurately in line with reporting deadlines
- Ensure the rent budgeting is completed on time
- Ensure rent recons are performed on landlord vendor accounts
- Ensure monthly rent accruals are done timeously and accurately
- Complete monthly reporting schedules on rent, for the management accounts packs
- Adequately and timeously deal with queries from external (vendors, franchisees) and internal (regional accountants, finance team) parties.
- Follow up on and resolve, accounts in debit and credit
IFRS16 REPORTING – WORK WITH IFRS16 ACCOUNTANT TO ACHIEVE THE FOLLOWING
- Maintain complete and accurate IFRS16 valuations for all property leases either based on systematic (SAP REFX) or manual (Excel) calculations as required
- Ensure IFRS16 GL accounting for all property leases is completed accurately and on time in line with reporting deadlines
- Perform all required GL account reconciliations monthly
- Critically analyse the IFRS16 result monthly and explain variances
- Prepare monthly IFRS16 reporting packs and document commentary
- Supply accurate IFRS16 AFS disclosure to the Group Reporting team
- Ensure the IFRS16 budgeting is completed on time and forecasting done as required
- Resolve all property lease IFRS16 audit queries
AD HOC
- Implementing best practice accounting policies and operational accounting implementation to enforce the adequacy and compliance of accounting provisions in terms of IFRS and relevant legislation
- Assist with ad hoc tasks as and when required
Closing date: 14 July 2025
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Minimum Requirements
- 3 years Diploma/ Degree in Logistics, Supply Chain Management, or equivalent work experience
- 4-5 years’ DC / Warehouse Management (Operations, OHASA, Inventory, Transport)
- 4-5 years’ experience in cold chain management
- Experience with Functionally Outsourced Partners
- Work independently and deadline driven
Competencies
- Analytical thinking
- Problem solving
- Strong sense of accountability
- Be able to take initiative and work independently
- Ability to work under pressure
- Ability to liaise with management, customers and suppliers
Key Responsibilities
- Develop and implement strategic plans and objectives for the distribution center in alignment with the company's goals and objectives.
- Oversee the day-to-day operations of the distribution centre, coordinating with multiple logistics service providers (Transport, Labour, Equipment) including other vendors.
- Ensure smooth operations, efficient inventory management, order fulfilment, and on-time delivery to meet the company's expectations.
- Manage relationships with Outsourced service providers to ensure effective collaboration, adherence to performance standards, and contract compliance.
- Conduct regular performance assessments and implement corrective actions to improve efficiency, quality, and cost-effectiveness.
- Continuously evaluate and optimize operational processes within the distribution centre
- Set performance goals, conduct regular performance evaluations, and provide guidance and feedback to enhance team productivity and morale.
- Store Relationship Management through close collaborations to understand their requirements, provide regular updates on operations and address concerns
- Monitor and control costs, identify cost-saving opportunities, and implement measures to achieve financial targets.
- Ensure compliance with applicable laws related to OHASA regulations, and industry standards.
- Review and manage contracts compliance, negotiate terms when necessary, and resolve any contract-related issues that may arise.
- Business Continuity Planning and Execution
Closing date: 14 July 2025
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Minimum Requirements
- Relevant Degree/Diploma in Consumer Science/Food Science/Product Development
- 4 – 7 years product development experience
- Experience in product development in the relevant category is essential
- Knowledge of Retail Merchandise principles and proven track record of identifying and launching new categories and repositioning established ranges within specific categories
Competencies
- Analytical thinking
- Controls Quality & Standards
- Customer Orientation/Passion for Customer
- Influencing and Innovative
- Attention to Detail
- Team Orientation
- Strong Communication Skills
- Judgement
- Commercial and Financial Acumen
- Building relationships and collaborative networking
- Ability to effectively plan, prioritise and execute tasks in a high-pressure environment
- Problem solver who can identify any key issues in a changing environment
- Team player
- Driven and adaptable
- Retail environment experience
Key Responsibilities
- Develop and effectively implement the Innovation Agenda for the product area by identifying suitable products for new and improved offers to ensure outstanding product deliverables
- Develop and launch new products in accordance with the company processes and development criteria
- Defined product development process is followed, including products sign offs and Commerical alignment
- Ensure the successful launch of all new products, both regionally and nationally within the stipulated launch periods.
- Enable factory trials / first packing, production at the suppliers with Food Technologists
- Keep abreast of competitor activities, topical issues, current events, food industry, trends and technology
- Ensure packaging process is followed, and awareness of sustainability targets
- Make recommendations for new attractive on shelf and improved packaging specification to ensure reduction of costs and improved functionality and customers acceptance
- Ensure that each new product and process undergoes a comprehensive and documented evaluation
- Use outside influences and/or centres of excellence to help drive innovation agenda
- Monitor the performance of new and improved products to take the appropriate action for non-performers and evaluate the contribution to improved customer satisfaction as well as the increased profitability of the range
- Monitor sales and profitability of products
- Develop and maintain relationships with suppliers; demonstrates confidence and expertise when interacting with suppliers
- Work with suppliers according to company values.
- Communicate regularly with suppliers to mutually share financial and other performance criteria; uses metrics to identify performance gaps.
- Develops and implements contingency plans to close development gaps
- Analyse work errors, successes and failures in order to sets learning strategies to rectify and increase knowledge; recognise gaps in own skill set, seeks and takes advantage of learning opportunities by applying new learnt skills on the job to enhance effectiveness.
- Specialization in the Canned & Packages category is essential.
Closing date: 14 July 2025
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MINIMUM:
- 1 year experience in managerial position. (or previous reliever experience for a minimum of 6 months)
- Grade: 12 (NQF Level 4) or equivalent.
- Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom.
- Willingness to work irregular hours, including evenings and weekends and stock takes after hours
- Willingness to be moved from store to store if and when need be
- Willingness and ability to undertake physical hands-on tasks
- Complete an assessment
Competencies:
- An absolute passion for the product
- Good interpersonal & communication skills
- Conscientious, attentive to detail, accurate
- Good staff management and development skills
- Sense of urgency, enthusiasm and high energy level
- Assertiveness
- Customer centric approach
- Ability to work under pressure
- Motivation, self-confidence and the use of initiative
- Team player who is results driven.
Key Responsibilities:
Customer Journey:
- Customer centric approach
- Ensuring customer service standards are rigorously applied
- Attending to all customer service requests, advertising on product and services.
- Ensure that VM standards are adhered to and execution of all plans and promotions.
People Management: (Assist Store Manager with functions):
- Manage all people related aspects on an ongoing bases for staff.
- Able to deal with employee shortcomings if/when needed.
- Assist with recruitment on a store level according to company policy and procedures.
- Assist with Identify training and Development initiatives for employees.
- Assist with performance management – focus on talent management and succession planning.
- Able to lead and manage a team of employees.
- Assist with identify training initiatives and develop staff accordingly.
Daily Operations/Stock Management/Risk Management:
- Opening and locking of store in accordance with the company security procedures
- Conducting start & end of day reporting and procedures
- Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
- Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
- Monitoring quality and controlling soilage of merchandise and taking appropriate action
- Controlling shrinkage
- Ensure that OHS standards are adhered to at all times
Sales/Promotions:
- Promoting sales to achieve budgets and monitoring sales, turnover and participation.
- Conducting promotions
- Implementation of markdowns and RTC’s
Closing date:14 July 2025
go to method of application »
MINIMUM:
- 1 year experience in managerial position. (or previous reliever experience for a minimum of 6 months)
- Grade: 12 (NQF Level 4) or equivalent.
- Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom.
- Willingness to work irregular hours, including evenings and weekends and stock takes after hours
- Willingness to be moved from store to store if and when need be
- Willingness and ability to undertake physical hands-on tasks
- Complete an assessment
Competencies:
- An absolute passion for the product
- Good interpersonal & communication skills
- Conscientious, attentive to detail, accurate
- Good staff management and development skills
- Sense of urgency, enthusiasm and high energy level
- Assertiveness
- Customer centric approach
- Ability to work under pressure
- Motivation, self-confidence and the use of initiative
- Team player who is results driven.
Key Responsibilities:
Customer Journey:
- Customer centric approach
- Ensuring customer service standards are rigorously applied
- Attending to all customer service requests, advertising on product and services.
- Ensure that VM standards are adhered to and execution of all plans and promotions.
People Management: (Assist Store Manager with functions):
- Manage all people related aspects on an ongoing bases for staff.
- Able to deal with employee shortcomings if/when needed.
- Assist with recruitment on a store level according to company policy and procedures.
- Assist with Identify training and Development initiatives for employees.
- Assist with performance management – focus on talent management and succession planning.
- Able to lead and manage a team of employees.
- Assist with identify training initiatives and develop staff accordingly.
Daily Operations/Stock Management/Risk Management:
- Opening and locking of store in accordance with the company security procedures
- Conducting start & end of day reporting and procedures
- Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
- Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
- Monitoring quality and controlling soilage of merchandise and taking appropriate action
- Controlling shrinkage
- Ensure that OHS standards are adhered to at all times
Sales/Promotions:
- Promoting sales to achieve budgets and monitoring sales, turnover and participation.
- Conducting promotions
- Implementation of markdowns and RTC’s
Closing date:14 July 2025
go to method of application »
Minimum Requirements
- Matric/ Grade 12 (attach certified copy to application)
- Must have a valid South African ID
- Must have a valid Driver’s license code 08
- 12 – 18 months face-to-face customer service experience
- Must be successful in at least 2 competency based interviews
- Must be flexible and willing to be transferred between stores
Competencies:
- Self-driven
- Basic computer literate (MS Office)
- High energy levels
- High attention to detail
- Ability to think on your feet when resolving problems
- Customer service centric
- Sense of urgency
- Professional
- Analytical skills
- Good communication skills
- Good intrapersonal skills
- Pick n Pay Values and Culture
- Customer service ethos
- Understanding of Pick n Pay’s business priorities
- Understanding of different store formats
- Understanding of Pick n Pay values and expected performance standards
- Understanding of organizational structures, business flows, where and how to source information
Code of Ethics
- Gain understanding on the process of handling customer complaints via different mediums
- Understand the SOP governing the public liability process
- Basic knowledge on the SOP governing the food safety procedure
- In-depth knowledge on the roles of the CSM in store and the community around the store
Reports
- HR Policy
- Consumer Protection Act
- Liquor Act
Additional Job Description
Key Responsibilities
Customer Service
- Informal and formal feedback
- Customer Complain Chart
Store Standards
Communication
- Informal and formal feedback
Training
- Customer Complaints Chart
- Store Audits
Social Responsibility
- Informal and formal feedback
- Local Newspaper
Administration
- Informal and formal feedback
Ad-hoc Projects
Leading Self
- Informal and formal feedback
- Individual Performance Agreement (IPA)
- Personal Development Plan (PDP)
Closing date:12 July 2025
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Minimum Requirements
- Grade 12
- Minimum 2 – 3 years’ experience in a supervisory role
- Clothing / General Merchandise experience required.
Competencies
- Communication
- Controls quality & standards
- Customer orientation / Passion for customer
- Delegation
- Team orientation
Key Responsibilities
Merchandise Management:
- Ensures that hygiene, housekeeping and safe work standards are maintained
- Monitors adherence to merchandise/display standards
- Conducts regular quality checks on merchandise
- Checks that pricing of products are correct
- Optimizes stock levels
- Ensures the safe handling of and disposal of hazardous chemicals
- Identifies possible hazards in the workplaceManages inventory
- Monitors quality checks on merchandise
- Checks and advises on merchandising safety and hygiene standards
- Monitors competitor developments and customer profiles
- Develops and builds supplier relationships
- Analyses category performance
Finance:
- Monitors departmental gross margins and turnover and identifies deviations
- Conducts bi-annual stock take
People Management & Development:
- Evaluates the performance of subordinates against agreed objectives and standards
- Monitors, assists and advises on staff performance
- Supervises staff
- Provides input into scheduling requirements for the department
Operations & Maintenance:
- Ensures that all equipment is maintained in effective working order
- Ensures that equipment is operated in accordance to laid down standards
- Ensures that checks are carried out on faulty equipment before calling out relevant contractor
- Ensures that back-ups are well maintained
Shrinkage & Security:
- Controls Soilage
- Controls mark-downs and shrinkage
- Ensures adherence to security procedures
- Implements shrinkage control measures
- Monitors all areas of possible loss due to theft, freebagging, fraud, and/or carelessness
- Opens and locks store
- Attends to alarm call-outs
- Ensures that cash office procedures and security checks are adhered to
Administration:
- Completes all relevant administration documentation
- Monitors and checks accuracy of LAN listing wit reference to incorrect barcodes and discontinued lines
- Monitors and checks that price changes are actioned daily
- Analyses stock reports
- Confirms daily rosters and follows up on deliveries
- Utilises daily stock reports
Closing date:11 July 2025
Method of Application
Use the link(s) below to apply on company website.
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