Job Vacancies at PPS

Education:

• Bachelor’s degree in Design/ Creative Field, Marketing or a related field
• Certification and/or training in relevant software programs.

Experience:

• Minimum of 5 years’ experience in the Marketing or Design Field
• 5 or more years’ experience in a design role.
• 2- 3 years financial services experience.
• Motion design skill and Adobe After Effects expertise advantageous, but not a prerequisite

Duties and Responsibilities

• Act as a custodian of the PPS brand identity and guideline ensuring all collateral and communication is a reflection the experience and standard of the brand.
• Bring the brief and concept to life based on the business needs and vision.
• Work closely with the marketing executive to develop briefing process, structure and templates.
• Prepare mockups and present design/concept to stakeholder.
• Finalise artwork to production specifications working with the team to ensure final approvals.
• Work and collaborate with positioning and communication team to consistently deliver creative solutions for visually based problems or needs.
• Time-manage multiple projects and keep stakeholders updated on progress.
• Work with agencies to adapt and roll out approved concepts to various media, above and below the line.
• Communicating with internal and external stakeholders about progress of projects and any issues that may arise.
• Expand the brand standards to include new communication formats

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Education: 

• 3 – 5 years executive management experience essential
• Successful track record in a corporate managed healthcare environment advantage.
• Good knowledge of contractual agreements and legal alignments thereof, an advantage.
• Member of appropriate professional medical bodies e.g. SAMA, SAPC, SANC etc
• Good knowledge of the Medical Schemes Act No. 131 of 1998 preferred.
• Clinical protocol development and disease management experience essential .

Key Responsibilities 

• Plan, develop & implement strategy for operational management & development so as to meet agreed organisational performance plans within agreed budgets and timescales (covering relevant areas of operation i.e. Clinical Risk/ Medicine Management/ Disease Management/ Preauthorisation/ Case Management/ Wellness Programmes and Medical Underwriting).
• Establish and maintain appropriate systems for measuring necessary aspects of operational management and development.
• Monitor, measure and report on operational issues, opportunities and development plans and achievements within agreed formats and timelines.
• Manage and develop direct reporting staff.
• Manage and control organisational expenditure within agreed budgets.
• Liaise with other functional business unit managers so as to understand all necessary aspects and needs of operational development, and to ensure that they are fully informed of operational objectives, purposes and achievements.
• Maintain awareness and knowledge of organisational strategy and provide suitable interpretation to managers and staff in the organisation thereby ensuring successful implementation thereof.  
• Continuously contribute to the evaluation and development of organisational strategy and performance in co-operation with the executive team.
• Be aware and act on all opportunities for increasing the client base and obtaining new business.
• Establish profitable relationships with new and existing clients.
• Ensure activities meet with and integrate with organisational requirements for quality management, health and safety standards, legal stipulations, environmental policies and general care of duty.
• Execute responsibilities of a company director according to lawful and ethical standards in alignment with PPS Healthcare Administrators’ Code of Ethics.
• Remain aware of competitor products and activities relevant to maximising revenue.
• Remain abreast of market trends and give feedback to the CEO. 
• Deliver the highest standards of customer service through management to achieve business, improve long-term customer retention and secure referral business.
• Assist in medical scheme product development and benefit design.
• Manage and develop core product diversification. 
• Assist and compliment the efforts of the Principal Officer in the areas related to care coordination and managed care for scheme members.

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Education:

• Matric
• Prefered B.Comm, B.Eng, BSC Eng, BSC Informatics or related degree / diploma
• Web: HTML, HTML5, XML, CSS, Java Script
• NodeJs is advantageous

Experience:

• Minimum 2 -3 years’ experience in Web Application Development

Duties and Responsibilities

• To engage in technical scoping sessions with a clear mandate of defining and agreeing the  technology, design & tools
• Responsible for producing working implementation (code) in HTML, CSS and Java Script from  functional / technical documents like a functional specification.
• Convert FIGMA Designs into usable web applications.
• To ensure appropriate use of tools and applications that is in place to support the development  process and SDLC.
• Interacting and maintaining good relationships with business stakeholders (business users, 
• project management resources, testing and training teams)
• Performance Management – To engage with leadership
• To engage leadership and take initiative around career growth & training
• Software Development and Testing
• Unit testing
• Integration testing of code
• Demonstration of knowledge of best practice and project standards for coding

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Qualification:

• Matric. 
• A three year or higher bachelor’s degree or national diploma. 
• A completed NQF 5 – Wealth Management or RFP 3 would be advantageous. 

Experience:

• At least 2 years’ experience in the financial services or Life Assurance industry in a sales and/or service related role.

Duties and Responsibilities

• To support and service intermediaries in their sales efforts by preparing quotes, statement of benefits and other relevant supporting information.
• Constant communication and feedback to advisers relating to all aspects of intermediaries operations.
• To plan, organise and control liaisons with intermediaries, their managers. 
• To ensure continuous improvement of service standards to clients.
• To ensure alignment to Treating Customers Fairly (TCF), in all business practices.

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Qualification:

• Matric. 
• A three year or higher bachelor’s degree or national diploma. 
• A completed NQF 5 – Wealth Management or RFP 3 would be advantageous. 

Experience:

• At least 2 years’ experience in the financial services or Life Assurance industry in a sales and/or service related role.

Duties and Responsibilities

• To support and service intermediaries in their sales efforts by preparing quotes, statement of benefits and other relevant supporting information.
• Constant communication and feedback to advisers relating to all aspects of intermediaries operations.
• To plan, organise and control liaisons with intermediaries, their managers. 
• To ensure continuous improvement of service standards to clients.
• To ensure alignment to Treating Customers Fairly (TCF), in all business practices.

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Formal Qualifications:

• Matric (Grade 12).

Experience and Knowledge:

• At least 2 years of experience in the Financial Services or Life Assurance industry in an administrator role.
• Basic knowledge of the Life Assurance or Financial Services industry.

Main duties and responsibilities:

• Upload and follow up on the following queries: premiums, change of beneficiary, debit orders, letters of authority, change of broker, amendments, change of DOC, change of details, claims, etc.

Check and capture applications:

• Within 4 hours of being received.
• With a 95% accuracy level.
• Support functions include performing daily routine procedures.
• Monitor incompletes and service requests and communicate outstanding applications and Aftersales Service requests started.
• Communicate outstanding requirements after the request has been uploaded.
• Complete an annual assessment on appropriate systems.
• Provide administrative backing to the Life Specialists and directly to intermediaries.
• Provide quotations and statements of benefits to intermediaries.
• Take ownership of service level standards and ensure they are achieved consistently.
• Assist the Life Specialists in organising broker workshops.
• Ordering necessary forms and brochures for the office when needed.

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Formal Qualification:

• Bachelor’s degree in commerce or related field essential.
• CFP and/or investments related honours degree an advantage.
• RE5.

Experience:

• At least 3 to 5 years’ experience within the IFA, investment or linked product markets, preferably working at a LISP or retail asset management business.
• Discretionary Fund Manager’s and/or multi management experience would be advantageous.

Key Responsibilities:    

• Build and promote the PPSI asset management brand and image by networking with key industry stakeholders.
• Identify and develop strategic partnerships to leverage new opportunities.
• Position PPS Investments as the niche LISP for intermediaries in your region.
• Deliver on very specific flow targets for your region, including both LISP and Asset Management capabilities.
• Provide PPS head office with detailed reporting on leads and opportunities.
• Excellent client services, including proactive response to intermediary needs.
• Supply intermediaries with accurate investment, product, fund, service and investor information.
• Training and developing the intermediary and support staff.
• Supporting investment projects and campaigns, with the ability to deliver investment presentations.
• Participating in investment product implementation.
• Presentations and 1 on 1 engagements around investments, from a 101 level to discussing the PPS Asset Management value proposition.
• Regular formal report backs to PPS Investments management.

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Minimum Requirements

• Matric (Grade 12)
• Minimum 15 years short term insurance claims experience
• Minimum 10 years Loss Adjusting or Short-Term Verification Experience
• Claims Management experience
• Motor-, Non-Motor-and Commercial Claims experience
• Conflict management and Client service
• Computer literate
• Code 8 Driver’s license with own vehicle.
• CFE Qualification (Advantage)

Duties and Responsibilities

Claims  

• Provide focus on profitability measures in terms of claims spent and act as support for the Technical Operational Manager of PPS STi.
• Assess the merits of all claims to determine their validity against the policy wording.
• On a daily basis check all claims registered and determine the way forward (Immediate settlement, Fast Track verification, Full Verification)
• Monitor the financial movements of claims by collating claims paid and the estimates.
• Guide and initiate change initiatives in the PPS Short Term Claims area through regularly engaging with the area and giving support with continuous monitoring and auditing.
• Physical checking up on SAPS, Towing, witnesses to determine the way forward with the claim.
• Do all IA and NFO feedback and update the register.

Reporting & Audits

• Compile audit finding reports and distribute to all relevant stakeholders.
• Monitor statistics in order to timeously notify PPS STI management of any negative changes in claims.
• Constantly reviewing and identifying insufficient claims processes and efficiencies and recommend improvements to ensure cost efficiency.
• Checking/Auditing MBR (Motor Body Repair) Quotation and check if damages are consistent with the claim’s description.
• Checking/Auditing Non-Motor Claims, quotations and invoices.
• Checking alarm reports and keypad downloads. Obtain Lightning reports if needed.
• Keep record and provide a monthly report of savings.

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Formal Qualifications:

• Matric (Grade 12) essential.
• A 3-year tertiary qualification (Degree/BTech/National Diploma) with relevant business orientation essential

Experience and Knowledge: 

• 2 years’ experience in an administrative and business coordinating role.
• Intermediate knowledge of the Life Assurance or Financial Services industry.

Main duties and responsibilities:

• This incumbent will be responsible for providing professional service to PPS members and associated parties on the phone in a contact centre.
• This will include working across all areas in Servicing and Administration with the ability to process in all facets of the department and resolve queries from start to end.
• The incumbent will be required to be up-skilled and take ownership of their responsibilities within their probation period of 3 months.
• They will be required to make decisions within their mandate and execute a higher quality of service combined with increased quantity as per the performance contract.
• He/she must excel in a pressurised environment and be a quick thinker that applies logic in decision making.
• Execute policies and procedures related to service delivery in Operations and between other areas.
• Identify process and procedure improvements and make recommendations to streamline and simplify processes.
• Escalate systems failures to the appropriate support team in order for the team to stay productive.
• Agree duties with team members in order to achieve operational targets including prioritisation and work schedules.

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Ideal experience:

• 2 - 3 years of experience in the investment industry with a basic understanding of the LISP, DFM and Asset Management environments.
•  Data analytics experience would be advantageous.

Ideal qualifications:

• Bachelor’s degree with a focus in investment management, economics and/ or finance.

Sales enablement

• Assist with due diligence process when loading new Management companies or unit trusts and collating due diligence requirements for external management companies
• Provide reporting and other ad hoc requests from Management companies and brokerages.
• Assist distribution with requests regarding positioning material.
• Provide support to internal departments on fund and positioning requests.

Data Gathering and Presentation Assistance

• Assist the team in creating and updating PowerPoint presentations for various audiences, including clients, new business pitches, and internal staff updates.
• Perform monthly updates for all regularly used marketing and presentation materials to ensure data is current.

Gather and format data for individual funds, including:

• Asset allocation
• Top 10 holdings
• Performance data and graphs
• Ensure all materials are correctly branded and consistent with company standards.
• Work closely with the marketing and communication team to plan deliverables and distribute relevant content to specific audiences.

Research and Content Support

• Together with the positioning team, assist with research on the asset management landscape including competitor analysis and industry trends.
• Work with the marketing team to enable the agreed activity for distribution. This includes assisting with the drafting and or editing of copy for social media posts, emails, and newsletters.