Job Vacancies at Smollan

About the Job

• We're on the lookout for a Customer Service Consultant based in JHB East Rand

As a Customer Service Consultant, you will be responsible for :

• Customer Handling
• Administration
• Client Service
• 1–2 years call centre experience preferable/ Customer service experience/Administrative experience
• Grade 12/NQF level 4
• Customer service skills
• Conflict resolution skills
• Brand development
• Attention to detail
• Self-motivated
• Ability to work under pressure
• Interpersonal skills
• Communication skills (verbal & written)
• Time management
• Planning & prioritisation
• Administration skills

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About the Job

• We're on the lookout for an Operational Intelligence Supervisor to be based in Gauteng.

As an OI Supervisor, you will be responsible for:

• Analysis and Reporting
• Maintenance and Supervision of Adherence to Internal Processes and Procedures
• Operational Supervision and Team Management
• Administration
• Operational Excellence and Customer Satisfaction
• 4-5 years’ experience in a systems/analytical environment. Project Management an advantage
• Diploma or Degree/NQF level 6 or 7
• Analysis & problem solving
• Leadership skills
• Critical thinking
• Computer literacy - MS office suite
• Communication skills (verbal & written)

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About the Job

• We’re on the lookout for an experienced a Product Consultant on a fixed-term contract to create and increase brand awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong customer and client relationships in Polokwane.

As a Product Consultant you will be responsbile for:

• Ensure product availability
• Check for and manage damaged stock process
• Check accurate pricing, promotional pricing, competitor pricing
• Drive slow moving stock and allocate sufficient space to fast moving stock
• Effective implementation of promotions
• Effective administration
• Customer service and satisfaction
• Effective self -management
• Grade 12 (Matric)
• 2 years’ experience in Telecommunications and Consumer Electronics
• Competitiveness
• Networking Ability
• Resiliency
• Multitasking Skills

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About the Job

• We're on the lookout for an experienced Sales Rep on a fixed-term contract. The role is based in WC- Bredasdorp.

As a Sales Rep, you will be responsible for:

• Sales and Communication Management
• Customer Service
• Key Manage Technology
• Promotional Activity
• Achieve POP objectives and Targets
• Operational Excellence
• Stakeholder engagement
• 2-3 years’ sales experience in FMCG environment at a managerial level
• Diploma/NQF level 5
• Driver’s license and Own reliable car
• Communication skills (verbal & written)
• Problem-solving
• Analytical skills
• Computer literacy
• Business acumen
• Attention to detail
• Pro-active thinking
• Leadership skills
• Organising skills
• Negotiation skills
• Selling skills
• Decision making skills
• Industrial relations knowledge