Job Vacancies at Standard Bank Group

About the Job

Job Description

• To assist with advanced analytics and deep insight by being a proactive partner in providing customer centric data analytics, including alternative methods of aggregating raw data (internal and external), which will ultimately influence the way in which we view and act on customer behaviour and customer health, i.e. identifying risks and opportunities. Implementing the use of machine learning to challenge and improve predictive modelling techniques, the available characteristic universe across the customer life cycle and optimising segmentation to enhance model performance. Solutions should satisfy customer centricity and digitisation objectives. Including but not limited to Extracting meaningful insights from data, Predictive modelling and machine learning, Stakeholder Engagement, Leadership and People Management.

Qualifications
Minimum Qualifications

• Type of Qualification: Post Graduate Degree
• Field of Study: Mathematical Sciences
• Other Minimum Qualifications, Certifications or Professional Memberships: Honours degree (with majors in Statistics / Applied Mathematics / Econometrics / Actuarial Sciences/Engineering.

Experience Required

• 5-7 Years experience in advanced analytics, combined with sufficient knowledge of products and customer behaviour in a financial services environment.
• Some experience in managing a quantitative team at a junior management level. Experience with data mining and retail credit risk modelling.
• Communication skills, in particular, communication of technical concepts to a non-technical audience.
• Team management and leadership experience as well as interaction at executive level. Coding ability and experience to deal with big datasets (preferably in SAS, R, Python or SQL).
• Some experience of machine learning modelling techniques, with an understanding of underlying details and parameters. Good analytical problem-solving skills.
• Experience in developing machine learning or AI models.
• Experience with container technologies (e.g. Docker, Kubernetes)
• Experience with cloud-based infrastructures Azure and/or AWS with their MLOps tools.

Additional Information
Behavioural Competencies:

• Generating Ideas
• Exploring Possibilities
• Challenging Ideas
• Examining Information
• Developing Practical Approaches

Technical Competencies:

• Scientific Reasoning (ScR)
• Statistical Inference
• Data Analysis
• Data Integrity
• Strategic Planning and Reporting

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About the Job

Job Description

• To take demand from walk-in customers for any cash related matters (e.g. teller, ATM, Moneygram) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.

Qualifications
Minimum Qualifications

• National Certificate in Banking (NQF5 FAIS recognised qualification)

Experience

• Branch Operations
• 3-4 years Previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.
• Familiar with the legal aspects regarding cheques and cash handling.
• Knowledge of the functions of other departments within the branch.

Additional Information
Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Examining Information

Technical Competencies

• Banking Process & Procedures
• Application & Submission Verification (Business Banking)
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)

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About the Job

Job Description

• To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications
Minimum Qualifications

• National Certificate (NQF5 FAIS recognised qualifications)

Experience

• 1-2 years branch banking experience with exposire to enquiries

Additional Information
Behavioural Competencies

• Meeting Timescales
• Completing Tasks
• Showing Composure
• Articulating Information
• Team Working

Technical Competencies

• Banking Process and Procedures
• Product Knowledge
• Customer Reception and Channelling
• Client Servicing

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About the Job

Job Description

• As a Marketing Manager, you will be responsible for developing and implementing marketing and communication strategies that drive an enhanced client experience and contribute to the growth of client insights in the Western Cape. You will work closely with the Coverage Marketing team, providing strategic, operational, and on-the-ground support to drive marketing activities and projects. This role is operationally critical and requires a seasoned professional with a strong background in marketing and communications.

Qualifications
Minimum Qualifications:

• Minimum qualification in Marketing or Communications or equivalent experience.

Experience Required:

• 5-7 years of experience in marketing and communications.
• Proficiency in project / event management and stakeholder management.
• Familiarity with campaign management and risk management.
• Compliance and regulatory understanding.

Additional Information
Key Responsibilities:

• Develop and implement marketing and communication strategies and plans for Coverage Marketing in the Western Cape region.
• Translate business unit strategies into detailed marketing strategies and plans.
• Review and refine marketing strategies and plans on a regular basis.
• Ensure alignment of marketing strategies with the Standard Bank brand strategy and guidelines.
• Identify the need for the development or review of marketing policies.
• Provide end-to-end marketing support within the Coverage Marketing team.
• Coordinate and manage key client events and engagement plans.
• Lead the coordination of corporate conferences for Coverage Marketing.
• Manage marketing and communication initiatives for the Coverage Marketing and Sectors portfolio.
• Measure and analyse the results of marketing campaigns, setting targets and identifying measurement tools.
• Develop, manage, and publish marketing and communication materials in line with strategies.
• Collaborate with external agencies, including advertising and media partners.
• Drive integration of marketing messaging across all disciplines.
• Commission marketing research and competitive intelligence.
• Ensure compliance with regulatory frameworks and banking regulations.
• Manage stakeholder relations effectively.

Behavioral Competencies:

• Team Working
• Providing Insights
• Developing Relationships
• Embracing Change
• Executing Strategies