Job Vacancies at Talented Recruitment Specialists

Requirements: 

• Relevant Master’s degree (e.g. MBA)
• Strong work experience leading projects, teams or organisations
• Market research experience is advantageous
• Proven track record of effectively interacting with executive management
• Experience with project management methods like Scrum or Agile
• Fluent in change management and continuous improvement methods, such as Six Sigma or Lean
• Exceptional quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumen
• Broad functional knowledge, including but not limited to strategy, business development, product development, project management, human resources, marketing and sales, etc.
• Excellent interpersonal, engagement and communication skills
• Entrepreneurial and results-driven achiever
• Ability to work effectively with people at all levels in an organization
• Ability to influence decision making at executive leadership level
• Excellent presentation skills

Duties and responsibilities:

• Working with our Group CEO, and Executive Leadership team to help drive and execute the company’s strategy and work on high-level strategic projects assigned by the CEO.
• Participates and leads programme management of CEO initiatives, which involves duties on a weekly, monthly, and quarterly basis.
• Providing department leaders with recommendations and consultation to improve teamwork
• Planning, coordinating and keeping contents of a meeting focused
• Determining key performance indicators and how to measure team performance
• Providing tactical support to implement ideas
• Working with leadership to deliver, monitor and communicate progress towards goals
• Responding to inquiries on behalf of the Chief Executive
• Overseeing strategic business initiatives from ideation to implementation
• Identifying and helping solve core problems or opportunities within business processes
• Providing Chief Executive and other senior leaders with insight and analysis on the company’s operations
• Assessing risk when business decisions are made
• Providing support and oversight for special projects and initiatives
• Planning, coordinating and leading meetings and workshops
• Identifying and providing recommendations on improvements across the organisation
• Look externally and internally to drive forward innovation ideas that will support driving business profitability.

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This role will be responsible for analysing, designing and developing high quality training content for technical and non-technical learning programs for various projects within the People team.

Requirements:

• Matric
• WSP/ATR submissions and SDF certification
• A constituent Assessor and Moderator with SETA
• Facilitation experience in both learnership and short courses
• Minimum 4 years training experience in the corporate environment
• Experience in the Contact Centre/ BPO environment.
• Minimum 2 years of experience in a curriculum development role or similar, managing medium to large scale programs while working cross-functionally with multiple teams and stakeholders
• Strong interpersonal, presentation, problem solving and formal training skills
• Familiar with SCORM, online learning, learning technology, instructional, graphic, and/or web design or development
• Experience on leading projects for an entire group or department, or a major piece of a larger cross company product or projects
• Experience using data collection, research, and analysis to evaluate project outcomes and improve and organisational performance
• Experience with technical, field-based, or customer service organisations

Duties and Responsibilities: 

• Assess training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
• Create, organize, plan, and present various forms of onboarding, orientation, and skills training for employees and customers.
• Develop unique training programs to fulfil workers specific needs to maintain or improve job skills.
• Create and/or acquires training procedure manuals, guides, and course materials.
• Present training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
• Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Evaluate program effectiveness through assessments, surveys, and feedback.
• Maintain knowledge of the latest trends in training and development.
• Prepare and implements training budget; maintains records and reports of expenses.
• Perform other related duties as required

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Duties and Responsibilities: 

• Liaise with stakeholders to determine training needs.
• Research and prepare course content to achieve identified outcomes.
• Develop course work in a logical learner centered format.
• Create consistent flow of module navigation.
• Ensure navigation keys and timings are working effectively.
• Design interactive and engaging content.
• Draft, edit, proofread and learning content.
• Develop training handouts, instructional materials, aids and learning manuals using adult learning principles
• Ensure stakeholder updates and queries are attended to and updated in a timeous manner.
• Maintain attention to detail on all projects
• Integrate online learning courses programs with LMS
• Able to multi task and adapt to changing priorities and tight schedules.
• Stay abreast of the new trends and tools in eLearning industry
• Package all learning material for end user delivery, ensuring the highest standards are met.
• Perform adhoc duties as requested by manager.

Requirements:

• Matric
• Excellent command of the English language
• Must have experience with creating online learning content and designing and managing Learner Management Systems.
• 5 years managerial experience
• 1-2 years experience in learning and development industry
• 6 -12 months experience in creating outcomes based learning material
• 6-12 months of multimedia, web, digital and design experience
• 6-12 months experience working with a learning management system
• Computer literate - MS Office
• Build storyboards
• Create educational activities
• A keen eye for good logical, learner centered design
• Knowledge of adult learning principles and instructional design models
• Ability to read, analyse, & interpret paper based material into short e-modules.
• Good research skills
• Good content creation, editing, uploading skills
• Advantageous:
• Developing outcomes based assessments
• Basic understanding of image formats, editing and screening recording
• Familiarity with articulate storyline and Camtasia Studio

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Job Description

Head of IT Operations required to lead a team of IT professionals and work closely with various departments to ensure seamless technology delivery. This role will support the Chief Technology Officer (CTO) in executing and managing the company's IT operations in alignment with the defined technology strategy.

This role is responsible for overseeing the day-to-day IT operations, ensuring the stability and efficiency of the technology infrastructure, and enabling the successful execution of the organisation's technology initiatives.

Duties and Responsibilities: 

• Strategic Alignment:
• Collaborate with the CTO and technology leadership team to understand the technology strategy and assist in its implementation, ensuring IT operations support and align with the company's objectives.
• Infrastructure and Service Management:
• Oversee the maintenance and optimization of the company's technology infrastructure, including hardware, software, and networking, to ensure reliability and scalability.
• Implement IT service management best practices, such as ITIL, to provide efficient and effective IT services to internal and external stakeholders.
• Implement systems and processes to monitor IT performance, identify bottlenecks, and proactively address issues to maintain operational efficiency.
• Security, Compliance, and Incident Management:
• Establish and maintain effective incident response and disaster recovery plans to minimize downtime and data loss in the event of IT disruptions.
• Conduct root cause analysis following any high severity IT incidents to ensure learnings are documented and appropriate risk mitigation is implemented.
• Vendor and Team Management:
• Collaborate with vendors and third-party service providers to optimize technology partnerships and deliver value to the organization.
• Manage and lead a team of IT professionals, providing guidance, mentorship, and support to ensure the effective operation of the IT department.
• Collaboration:
• Foster collaboration with various departments to understand their technology needs and provide IT solutions that enhance their productivity

Requirements: 

• Minimum of 5 years’ experience in IT leadership and operations management.
• Experience with IT service management frameworks (e.g., ITIL).
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• IT Service Management Framework certification is advantageous
• Strong knowledge of IT infrastructure, networking, security, and best practices.
• Excellent leadership, communication, and problem-solving skills.
• A strategic thinker with the ability to align IT operations with overall business goals.
• Strong project management skills.

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Duties and Responsibilities: 

Administration: 

• Admin Back Up to All Designers & Studio Management
• Scheduling manuals such as cleaning & design spec. manuals to handover to clients & completion of job. 
• Working with storage & inventory lists for all job allocations international & domestic. 
• Managing all studio-based deliveries that are delivered and dispatched. 
• Wrapping & packing of new delivered items that need to be sent to warehouse & storage. 
• Maintaining Inventory lists for all stock items dispatched into various jobs. 
• Dispatching all online bought products and following up with clients when items have been received/delivered as well as packing and wrapping all items. 
• Working with housekeeping lady in making sure that all box level stocks, wrapping items and studio is clean and organised at all times. 
• Managing all designers’ calendars on a weekly and daily basis as well as scheduling new meetings for new sales reps. 
• Preparing studio for all client facing meetings and design presentation such as coffee orders, snacks, water etc.
• Arranging travel arrangements for all designers when needing to go to site and booking accommodation.
• Typing and set-up of documentation and email correspondence to suppliers and accumulating for job handover.  
• Being able to remove as much administration away from the design team as possible, being able to use initiative to take on work away from designers. 
• Being highly organised and efficient.

Personal Assistant: 

• Travel 
• Accommodation 
• Bookings
• Insurance Claims
• Home Admin & Correspondence (electricians, plumbers, window cleaners etc)
• Updating Insurance 
• Car Licenses & Renewals (Fines Included) 
• Family arrangements & communications

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Duties and responsibilities: 

Quote and PO Processing:

Submitting quote requests to Sales Admin based on:

• POs received from SAP/Workflow system
• Floor plans/Drawings received from client or design company
• Ad hoc requests
• Major Project site lists
• Review and processing via the PT of all SAP/Workflow POs received
• Distribution of the PO’s to the relevant stakeholders/Project Tray
• Update of SharePoint BAU tracking sheet (PO received)
• Update Tracker & Opportunities
• Engaging with client on the phone and via email

Project Service Delivery:

Closely Monitoring and Control of service delivery as pertaining to project related activities:

• Risk management – tracking and mitigating risks
• Issue management – tracking and managing issues
• Review of all new sites and devices installed
• Escalation of non-compliance to relevant Manager or HOD
• Update of tracking tools
• Update of roll-out plans

External Reporting & Feedback:

Updating, interpretation and presentation of daily, weekly and monthly reports to Key Account Manager & Client stakeholders:

• Chairing of daily client stand-up meetings
• Incident management
• Preparation of weekly Project & Operations Report
• Preparation, review and analysis of Monthly Client Report
• Internal Reporting & Issue Resolution:
• Meeting with all internal stakeholders to ensure alignment of all stakeholders to achieve business growth and client objectives
• Weekly Project Meeting
• Weekly Helpdesk Meeting
• Weekly Procurement/Warehouse meeting
• Weekly Finance/Invoicing/PO catch up

Requirements:

• Matric
• 2 years’ experience in Client or Project Administration
• Driver’s License
• Computer skills - Word and Excel 
• Able to travel from time to time
• Good verbal and written communication skills
• IT, Project Management and installation knowledge and experience
• Attention to detail and quality of work
• The ability to perform duties unsupervised
• Personal organisation skills
• Good time management skills
• Able to use initiative

go to method of application »

Duties and responsibilities: 

Quote and PO Processing:

Submitting quote requests to Sales Admin based on:

• POs received from SAP/Workflow system
• Floor plans/Drawings received from client or design company
• Ad hoc requests
• Major Project site lists
• Review and processing via the PT of all SAP/Workflow POs received
• Distribution of the PO’s to the relevant stakeholders/Project Tray
• Update of SharePoint BAU tracking sheet (PO received)
• Update Tracker & Opportunities
• Engaging with client on the phone and via email

Project Service Delivery:

Closely Monitoring and Control of service delivery as pertaining to project related activities:

• Risk management – tracking and mitigating risks
• Issue management – tracking and managing issues
• Review of all new sites and devices installed
• Escalation of non-compliance to relevant Manager or HOD
• Update of tracking tools
• Update of roll-out plans

External Reporting & Feedback:

Updating, interpretation and presentation of daily, weekly and monthly reports to Key Account Manager & Client stakeholders:

• Chairing of daily client stand-up meetings
• Incident management
• Preparation of weekly Project & Operations Report
• Preparation, review and analysis of Monthly Client Report
• Internal Reporting & Issue Resolution:
• Meeting with all internal stakeholders to ensure alignment of all stakeholders to achieve business growth and client objectives
• Weekly Project Meeting
• Weekly Helpdesk Meeting
• Weekly Procurement/Warehouse meeting
• Weekly Finance/Invoicing/PO catch up

Requirements:

• Matric
• 2 years’ experience in Client or Project Administration
• Driver’s License
• Computer skills - Word and Excel 
• Able to travel from time to time
• Good verbal and written communication skills
• IT, Project Management and installation knowledge and experience
• Attention to detail and quality of work
• The ability to perform duties unsupervised
• Personal organisation skills
• Good time management skills
• Able to use initiative