ADvTECH leads the private sector in the fields of education and resourcing, contributing meaningfully towards the sustainable development of human capacity in South Africa through the provision of education, training, skills development and career placement services. Our purpose is to ignite a life-long passion for continuous learning and personal career dev...
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Minimum Qualification Requirements:
- Honours degree in Information Systems/ Computer Science.
- Alternatively, A Bachelor’s degree in similarly related fields with programming or a similarly related field to the third-year level.
Minimum Work Experience Requirements:
- Lecturing experience in programming
- Work experience as a software developer/ application developer/ programmer
- Relevant Industry experience in your programme of specialty essential.
- Lecturing or teaching experience within Tertiary environment is preferable.
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Duties and Responsibilities:
Desktop Support
- Answers, evaluates and prioritises logged requests for assistance from users requiring assistance with catalogue of services requests
- Logs and tracks calls using the incident and problem management database provided through the service desk
- Handles problem recognition (catalogue of services), isolation, resolution and follows on routine user incidents, and refers the undefined tasks (those not on the catalogue of services) to the campus Senior Support for resolution and further definition.
- Provide IT support to Staff, Students and Lecturers.
Software and Hardware Installations and Support for Software and Hardware Installations
- Installs desktop and laptop computers for use on campus with the relevant authorised software and completes the relevant documentation
- Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives
- Assists with set up and support for venues on campus or for training use
Conducts regular and periodic testing of ICT testing equipment in campus venues to ensure operability, including but not limited to:
- PCs
- Audio visual equipment
- Access point
- Phones
- Office automatic equipment
- and fixes any issues identified
Information Technology Administrative Functions
- Liaises with service provides on information technology equipment and maintenance thereof
- Administers and maintains the ICT asset register and equipment tracker and completes necessary finance documents e.g. disposals
- Administers and maintains software, as per the agreed software list
- Maintains the information technology storeroom, server room and office by keeping it neat and tidy and free of any health and safety risks
- Trains and orientates staff on the use of hardware and software
- Complies with the requirements of The Protection of the Personal Information (POPIA) legislation
Competencies required:
- Good interpersonal skills
- Good literacy and systems administration
- Time management and organisational skills
- Initiative and problem-solving prowess
- Strong communication skills
- Ability to cope in a pressured environment
Minimum Education Requirements:
- Minimum of a Higher Certificate/ Occupational Certificate Level 5 (NQF Level 5) in A+/N+.
- Advanced Certificate/ Diploma/Occupational Certificate Level 6 (NQF Level 6) in CCNA1/MCSE/MCTIP advantageous
Minimum Work Experience Requirements:
- Minimum of 1 year experience in ICT.
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Duties and Responsibilities:
Collections/Handover
- Collections on outstanding accounts as per assigned aging.
- Following protocol in line with Standard Operating Procedures when dealing with different aging buckets.
- Receiving inbound calls/ ensuring outbound quality call quota is reached daily/weekly/monthly.
- Meeting monthly collection targets and reducing portfolio risk.
- Ensure that all payment plans are adhered to.
- Escalation and assistance of account related queries (Billing/statements/Payments).
- Ensure all debit order returns are dealt with immediately and account payers are contacted to settle arrears and informed of rejection fee. First priority is to re-activate rejected debit order.
- Ensure follow-ups are done on PTP's (Promise to pay) made on specific dates.
- Manage holds on all accounts (current to be removed/arrears to be added).
- Ensure suspensions/Handover list are sent to CSCC/NSCC first to be checked before sign-off. Prepare handover pack in accordance with check-list and send to CSCC/NSCC for approval and upload.
- E-mails/Letters on overdue accounts must be sent at the appropriate time and in accordance with aging bucket.
- Detailed notes to be inserted on Excalibur for each account monthly as per assigned Age. Relevant contact information and debit order details if applicable must be confirmed and updated.
Administrations/Customer Service
- Prepare documents for adjustments/refunds/transfers/Bursaries/ payment plan changes for approval by Campus Senior Credit Controller/Natinal Senior Credit Controller and action once approved.
- Accurate processing of unallocated payments.
- Work closely with the admissions team by preparing pro rata calculations on cancellations.
- Credit balance investigations and updating status/notes on portal.
- Assisting with administration functions as and when required.
- Handle account payer/student queries or compliants and provide appropriate solutions and alternatives.
- Assisting and dealing with queries via FreshDesk (VC Assist) and walk-ins.
- Build sustainable relationships with internal and external stakeholders through open and interactive communication in-order to resolve outstanding account queries.
- Handle account payer/student queries or compliants and provide appropriate solutions and alternatives.
Quality Management & Reporting
- This will include the evaluation of all other KPA (Key Performance Area).
- Items such as quality of work, deadlines met, and query handling will be checked.
- Quality of e-mails, calls and letters sent will also be evaluated.
- Quality of notes and information saved in Excalibur.
- Reports and documents prepared and sent to CSCC/NSCC.
Competencies required:
- Knowledge of Full Function Credit Control.
- Knowledge of Accounts Receivables/Debit Orders /Bank Statements.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external departments.
- Good Interpersonal skills/Customer Service driven.
- Analytical and Problem solving skills.
- Sound numerical skills.
- Best suited to a friendly, organised person who works accurately and is able to handle pressure.
- Honest, trustworthy and ethical.
- Time management skills.
- Ability to produce basic reports using Microsoft Office.
Minimum Qualification Requirements:
- Minimum of Matric, Credit Management / Bookkeeping /Financial qualification advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years credit control experience.
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Job Purpose:
- To lead, manage and motivate the sales team to reach individual and campus appointment, application and registration targets.
- Responsible for initiating and managing relationships with prospective students through every stage of the recruitment process (Leads, Appointments, Applications and Registrations) and report on individual sales activities per set targets.
- To achieve application targets and implement campus sales and marketing initiatives and plans aimed at attracting students to apply for full-time and part-time undergraduate and postgraduate qualifications.
Duties and Responsibilities:
Presentation Target
- Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.
- The ability to deliver a great presentation to potential students is crucial.
- Distribute marketing materials and interact with students to generate interest and enquiries.
- Represent our brand at career expos and other stakeholder events.
- Achieve monthly presentation targets as per school priorities.
Database Collection
- Meet monthly targets for collecting school databases to expand our reach.
Interview Target
- Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
- Follow up on online applications, ensuring proof of payments and scheduling appointments.
- Provide prompt responses to online and telephonic enquiries.
- Conduct interviews following an established script, building rapport with students and parents.
- Achieve individual targets for weekly, monthly and annual interviews.
Application Target
- Assist students with the online application process during interviews, securing applications on the spot.
- Follow up with unpaid online applications and ensuring payment is completed.
- Conduct regular calling campaigns to convert interviews into applications.
- Drive application acceptance and pre-registration fee payment.
- Achieve individual targets for weekly, monthly and annual applications.
Registration Target
- Meet individual targets for new student registrations.
Administration and Reporting
- Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
- Ensure interview forms are completed correctly and applications have valid supporting documentation.
- Update relevant systems and reports as required by the Head: Student Recruitment.
Competencies Required:
- Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
- The ability to deliver a compelling presentation at schools is crucial.
- Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
- Excellent time management skills to handle multiple tasks and work under pressure.
Minimum Qualification Requirements:
- 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar
Minimum Work Experience Requirements:
- Minimum of 2 years sales experience.
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Key Performance Areas:
- Lecturing/Facilitation
- Marking
- Student support
Minimum Qualification Requirements:
Ideal:
- Chartered Accountant OR
- Certificate in the Theory of Accounting (CTA) OR
- Honours/post-graduate qualification in Financial Accounting
Alternatively:
- Honours in one of the Financial Management (CIMA) related fields (e.g. Tax, Accounting,) with Financial Accounting to the third-year level OR
- NQF level 9 qualification in Financial Accounting.
Minimum Work Experience Requirements:
- Lecturing experience in Financial Accounting, Management Accounting, Auditing or Taxation preferable.
- Completed training contract at a registered firm of Chartered Accountants.
- Lecturing experience in 2nd level Financial Accounting.
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Duties and Responsibilities:
Student Registration and Academic Progression Counselling
- Facilitates consultations with students in cases where a change is required to their current registration contract, e.g. this could be for students who wish to change within a semester, between semesters or between years of study.
- Works with the Admission Centre to understand different curriculum scenarios (e.g. phase-in and phase-out etc.) to ensure that the student is advised correctly.
- Supports the Senior Student Relations Specialist, Campus Deputy Head and/or Head: Academic Operations and/or Deputy Head: Academic Operations in co-ordinating the Retention Project on campus.
Active Student Engagement and Support
- Delivers the academic orientation programme for new and returning students by means of programme information presentations, an overview of pertinent academic policies and an outline of the academic year etc.
- Manages the dissemination of student related policies (new and updates).
- Attends informal meet-and-greet sessions with students.
- Facilitates Programme Information Sessions by addressing students in class with a view to explain and induct the students on the relevant policies and procedures that govern student life on campus.
- Facilitates follow-up Programme Information Sessions by way of email broadcasts that occur throughout the year and that drip feed policy and procedure related information to the students as is deemed necessary by the Academic Operations department.
- Conducts periodical class visits to canvas student concerns and share relevant information.
- Provides assignment submission support with regards to the correct anti-plagiarism tool applicable to the respective programme.
Student Query Resolution
- Resolves student queries via the appropriate channel/s within a committed time frame in line with the agreed Service Level Agreement for the Student Relations Centre and escalates queries to the Senior Student Relations Specialist where appropriate.
- Captures details of all student contact made by the Student Relations Centre on the academic system.
- Provides various letters/documents that are generated from the academic system on request by students.
- Assists with unresolved queries from The Student HUB and escalates queries to the Senior Student Relations Specialist where quires require further attention.
- Assists with the roll out of all relevant customer related surveys.
Cross Departmental Query Resolution
- Liaises with various departments on campus to stay up-to-date with any relevant changes or developments in those departments in order to enable the smooth processing of student queries.
Team Support, General & System Administration
- Responsible for ensuring all student notes are captured in the academic system.
- Maintains a good knowledge of products and policies in order to ensure that students are advised correctly.
- Identifies and flags student query trends and escalates these identified trends to the Senior Student Relations Specialist where required.
- Supports other members of the Student Relations Centre team to ensure and drive the efficient resolution of student queries.
- Complies with The Protection of the Personal Information Act (POPIA) legislation relevant to the Student Relations Centre.
- Supports and collaborates with other members of the Academic Operations team to ensure the efficient running of the Academic Operations department as a whole.
Competencies Required:
- Advanced Interpersonal and communication skills
- Computer proficiency
- Planning & time management skills
- Results driven and able to handle pressure
- Professionalism
- Empathy
- Customer service driven/focused
- Advanced administrative and organisational skills
Minimum Education Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6)
- Advanced Diploma or Degree (NQF Level 7) is advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years administrative and customer service experience.
- 1 year of operational management/ project management experience.
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Key Performance Areas:
- Lecturing/Facilitation
- Marking
- Student support
Minimum Qualification Requirements:
Ideal:
Alternatively:
- Honours degree in one of the Business-related fields with Economics to third year level.
- Bachelor degree with Economics or a similar related field to the third year level PLUS either an MBA or a postgraduate diploma in business or education.
Minimum Work Experience Requirements:
- Lecturing experience in Economics is critical due to the nature and complexity of this module
- Work or lecturing experience as an econometrician or consultant in this field.
- Work experience as an economist
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Key Performance Areas :
Lecturing
- Lecturers on programmes (preferably lecturing in the IIE qualification) across various modes of delivery where relevant.
- Marking of assessments and giving students timeous feedback.
- The lecturer is required to internally moderate assessments scripts that fall within their subject fields across the IIE sites of delivery.
- Provide lecturer Development and Support according to processes and procedures, and this may include conducting peer reviews, facilitating workshops and providing one-on-one consultations.
Student Development & Support
- Championing/leading and managing the academic development and support for a specific programme and its students.
- Tracking student success and implementing support interventions where required.
- The successful candidate is required to promote a culture of scholarship within their practice, discipline team and contribute towards the campus (Emeris Durban North) in achieving its annual research output targets.
Minimum Qualification Requirements:
Ideal: Honours in Economics
- Alternatively: Honours degree in one of the Business-related fields with Economics to third year level.
- bachelor’s degree with Economics or a similar related field to the third-year level PLUS either an MBA or a postgraduate diploma in business or education.
Minimum Work Experience Requirements:
- Lecturing experience in Economics is critical, due to the nature and complexity of this module.
- Work or lecturing experience as an econometrician or consultant in this field.
- Work experience as an economist.
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Key Performance Areas :
- Excellent Communication and interpersonal skills
- Excellent Presentation Skills
- Assertiveness and dynamism
- Understanding of customer service in education
- Demonstrate an ability to manage work and self proactively.
Minimum Qualification Requirements:
- NQF 7 or 8 qualification in Humanities, Language or Journalism disciplines where English is a major.
Minimum Work Experience Requirements:
- Lecturing experience in English or Linguistics.
- Work experience as a Journalist, Editor, Publisher or Writer.
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Key Performance Areas :
- Excellent Communication and interpersonal skills
- Excellent Presentation Skills
- Assertiveness and dynamism
- Understanding of customer service in education
- Demonstrate an ability to manage work and self proactively.
Minimum Qualification Requirements:
- Honours degree in English
- Alternatively, a BA degree with English as a major to third year plus a postgraduate teaching diploma with English as a didactic subject.
Minimum Work Experience Requirements:
- Teaching or lecturing experience in English.
- Work experience in publishing, editing or writing.
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Key Performance Areas :
- Prepare and deliver lectures and engage students in active learning based on module-specific requirements in line with module pacers
- Update the learning management system and provide feedback to students
- Engage and prepare students for formative and summative assessments, identify at risk students and monitor student engagement
- Attend and participate in all academic meetings and development workshops
- Complete a set number of academic professional development interventions per academic cycle (one year) that contribute to the improvement of the Brand’s teaching and learning practice and personal professional academic status
Minimum Qualification Requirements:
Ideal:
Alternatively:
- Bachelor’s degree in supply chain management or a similarly related field (e.g., operations, supply chain, or logistic management) – with Supply Chain Management to the third-year level PLUS either an MBA\MBL or a postgraduate diploma in business or education.
Minimum Work Experience Requirements:
- Lecturing of Supply Chain modules to the third-year level.
- Industry experience of at least 3 years.
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Duties
Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation. They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching
- Computer and digital literacy
- First Aid
Attributes & Competencies
- A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
- Demonstrated planning and organisation skills with superior detail orientation
- Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
- A proven track record of managing professional relationships with maturity and high EQ
- Professional time management is a minimum requirement of the role
- Demonstrated evidence of the ability to think critically and problem solve appropriately
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Job Description
- The ADvTECH Schools Division leads the private sector in the field of education, contributing meaningfully towards the sustainable development of human capacity in South Africa.
Duties:
- Admission process for new enrolments;
- Marketing of Campus at exhibitions and other events;
- Arrange for interviews of prospective parents/students;
- Take prospective parents/students on school tour;
- Meet with prospective parents/students;
- All administrative duties associated with admission/enrolment process;
- Regular updating of Campus information brochures;
- Lead, plan, direct and implement overall enrolment, communication and marketing strategies
- Oversee and actively participate in the creation, design, budget and production of regularly produced events and all school publications.
- Co-ordinate all advertising, publicity, and public relations activities.
- Design strategies and implement concrete plans to increase awareness, enquiries and enrolments.
- Plan for and deploy digital activities: website, online campaigns, social media and digital content production.
- Plan and manage the department budget in order to maximize the effectiveness of all communications.
- Create and execute a plan that regularly places the school in local media. Manage all messaging in the media.
- Manage all aspects of the school’s print and electronic communications, ensuring the continuity of the school’s brand and logo.
- Oversee the work of graphic designers and print vendors in production of printed materials and web visuals.
- Participate actively in the work and success of the senior leadership team and provide support for school events and administrative jobs as requested.
- Organise and execute open days, open mornings, school tours and exhibitions.
- Conduct competitor research.
- Competencies/Skills/Requirements:
- Excellent interpersonal and communication skills;
- Good typing, organisational and administrative skills;
- Able to work accurately under pressure;
- An ability to maintain confidentiality is essential;
- Enthusiastic, energetic and creative;
- Must be a team worker;
- Computer literate;
- Good proficiency in Word, Excel, Power-Point, Outlook
Qualifications:
- Minimum requirement is a recognized Degree.
Experience:
- Minimum of 3 years’ experience in the same or similar type of position in a similar environment.
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Duties
Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation. They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching
- Computer and digital literacy
- First Aid
Attributes & Competencies
- A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
- Demonstrated planning and organisation skills with superior detail orientation
- Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
- A proven track record of managing professional relationships with maturity and high EQ
- Professional time management is a minimum requirement of the role
- Demonstrated evidence of the ability to think critically and problem solve appropriately
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Duties
Senior Phase Educators will plan, deliver and assess a rigorous and relevant academic programme to all students in the classes assigned in order to maximize the emotional, social and intellectual wellbeing of all students in their care. They will guide students, in important decisions on subject choices and create an encouraging learning environment which stimulates and inspires students and helps them to realize their full potential. They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a Degree (NQF level 7) and PGCE or B. Education (Senior Phase or FET) and possibly a specialized degree if teaching into a specialist subject
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching, if applicable
- Computer and digital literacy
- First Aid
Attributes & Competencies
- A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
- Demonstrated planning and organisation skills with superior detail orientation
- Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
- A proven track record of managing professional relationships with maturity and high EQ
- Professional time management is a minimum requirement of the role
- Demonstrated evidence of the ability to think critically and problem solve appropriately
go to method of application »
Duties
Senior Phase Educators will plan, deliver and assess a rigorous and relevant academic programme to all students in the classes assigned in order to maximize the emotional, social and intellectual wellbeing of all students in their care. They will guide students, in important decisions on subject choices and create an encouraging learning environment which stimulates and inspires students and helps them to realize their full potential. They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a Degree (NQF level 7) and PGCE or B. Education (Senior Phase or FET) and possibly a specialized degree if teaching into a specialist subject
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching, if applicable
- Computer and digital literacy
- First Aid
Attributes & Competencies
- A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
- Demonstrated planning and organisation skills with superior detail orientation
- Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
- A proven track record of managing professional relationships with maturity and high EQ
- Professional time management is a minimum requirement of the role
- Demonstrated evidence of the ability to think critically and problem solve appropriately
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Job Purpose:
- To maintain student records; including assessment administration; collection of assessments; keeping of registers and capturing and/or importing of marks.
Duties & Responsibilities:
- Operating Procedures documentation; including query resolution.
- Data capturing and document management.
- Assist with administrative duties and set up of assessment cycles.
- Storeroom management and archiving
- Support management and the Academic team to ensure that deadlines are met student queries are resolved within agreed time frames.
- Support overall campus activities such as registration of students, orientation, open days, Internal and external audits.
Minimum requirements:
- Diploma/Certification in Office Administration. NQF Level 6
- 1-2 years of experience in administrative duties & client service experience.
- 1-2 years' experience within an Educational Institution required.
- MS Office proficient
Key competencies:
- Knowledge and understanding of the South African higher education systems and regulatory framework.
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
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Job Purpose:
- To teach / lecture an agreed number of hours based on module specialisation requirements. To engage and prepare students for assessments by tracking module pacers, identifying and supporting at risk students, managing general student administrative support, and developing assessments by engaging with the Central Academic Team. Assisting the Programme Coordinator in tracking and analysing of academic results to evaluate the performance of the module and to identify “at risk modules”.
Duties and Responsibilities:
- Deliver lectures and engage students based on module-specific requirements in line with module pacers.
- Manage resources including academic materials and liaising with the Information Centre.
- Update learning management system and provide feedback to students.
- Engage and prepare students for assessments, identify at risk students, and develop assessments in accordance with Central Academic Team briefings.
- Monitor student engagement as well as assessment submission with relevant escalation.
- Attend and participate in academic meetings across all faculties.
- Reflect on, review, and analyse student module result.
- Support the monitoring of at-risk student in modules assigned to lecture.
- Academic Professional Development: complete a set number of academic professional development interventions per academic cycle (one year) that contribute to the improvement of the Brand’s Teaching-Learning practice and personal professional academic status.
Minimum Requirements:
- Honours degree in Digital marketing / Marketing
- Post graduate diploma In Digital Marketing
- Bachelor's degree in marketing
- 1 to 3 years of industry-specific experience in area of specialisation
- 1 to 3 years lecturing experience.
- Solid understanding of the South African Further Education and Higher Education environment and regulatory framework
- Teaching-Learning theory
- Assessment methods and processes
- Teaching-Learning interventions
- Holistic lecturer and student support services
Key Competencies:
- Knowledge and understanding of the South African higher education systems and regulatory framework.
- Knowledge and understanding of the Teaching and Learning theory and interventions.
- The ability to provide student support services.
- The ability to work with and learn more about digitalized academic platforms.
- The ability to cope with a frequently changing environment and to adapt to evolving situations.
- Ability to adhere to rules and strictly follow work regulations.
- Deadline orientated and can work well under pressure.
- Ability to manage time effectively.
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Job Purpose:
- The role of a Lecturer is the delivery of training and education of students; student consultations; the establishment of a knowledge base of the discipline through academic research & development; whilst providing overall support to Academic department.
Duties & Responsibilities:
- Presenting content in a classroom environment (online or physical, as required)
- Arranging for consultations with students.
- Results analysis at a modular level.
- Marking assessments and providing constructive feedback
- Employing interventions for at-risk students.
Minimum Requirements:
- Honours in Economics NQF Level 8
- Master's in Economics NQF Level 9 (Advantageous)
- Honours degree in one of the Business-related fields with Economics to third year level.
- Bachelor’s degree with Economics or a similar related field to the third-year level PLUS either an MBA or a postgraduate diploma in business or education.
Key Competencies (Academic):
- Knowledge and understanding of the South African higher education systems and regulatory framework.
- Knowledge and understanding of the Teaching and Learning theory and interventions.
- The ability to provide student support services.
- The ability to work with and learn more about digitalized academic platforms.
- The ability to cope with a frequently changing environment and to adapt to evolving situations.
- Ability to adhere to rules and strictly follow work regulations.
- Deadline orientated and can work well under pressure.
- Ability to manage time effectively.
Key Competencies (Operations):
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
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Job Purpose:
- The Academic Operations Officer is responsible for the administration related to results, graduation, student records, admission requirements, registration of students and assessment management, all the while adhering to the IIE Policies related to all the various operational functions and requirements. The Academic Operations Officer is the custodian of the Student Information System (SIS) and is responsible for any issues related to student experience and ensuring that the full student life cycle is managed in terms of systems data as well as hard copy documentation.
Duties & Responsibilities:
Student Registration and Admissions
- Planning and oversight of the Registration Process.
- Ensure that online registration is complete and correct and all relevant sections are signed.
- Resolve all registration queries for all Online Students.
- Create and maintain student records both digitally and hard copy.
- Ensure all relevant supporting documents are uploaded on the Student Information System (SIS).
- Ensure all documents are uploaded on SIS.
- Maintain and control a proper filing/archiving system.
- Admissions approval of all students.
- Ensure student is registered and enrolled correctly.
- Responsible to ensure compliancy with the relevant IIE Policies in terms of admission criteria.
- Adheres to (IIE) Policies and Processes
- Processing all documentation.
- Liaise with appropriate stakeholders on all Admission Queries, i.e.
- Contract Cancellations, De-Registrations, Course Changes, Refund Applications.
- Credit or billing related queries; fee credits, cancellations, registrations, bursaries, sponsorship of students and students transferring.
- Processing all changes in terms of the course.
- Responsible for student Inter-campus transfers and all other transfers.
- Process all in-coming and out-going transfers including academic records and -working closely with the relevant staff at the other campuses.
Assessment Process
- Online assessment platform management (OAP)
- Verifying the correctness of received assessment timetables.
- Allocation of venues for summative assessments.
- Ensuring that Invigilators are trained and allocated to assessment venues.
- Keeping assessment Log Sheets up to date and ensuring that lecturers return marked scripts and completed Mark Sheets.
- Verifying that Mark Sheets correspond with marks on assessment books / Grade Roster report from LMS System.
- Manage assessment timelines (marking and release timelines).
- Managing the process for capturing and verification of marks.
- Managing the moderation process both internal and external.
- Resolve all assessment related queries within agreed timeframes.
- Manage all assessment communication.
- Distribution of Memorandum’s according to policy.
IIE RC Assist
- Liaise with appropriate stakeholders on all Admission Queries, i.e.
- Contract Cancellations, De-Registrations, Course Changes, Refund Applications.
- Credit or billing-related queries; fee credits, cancellations, registrations, bursaries, sponsorship of students and students transferring.
- Processing all changes in terms of the course -
- Responsible for student Inter-campus transfers and all other transfers.
- Process all incoming and outgoing transfers including academic records and -work closely with the relevant staff at the other campuses.
Administration
- Liaise with appropriate stakeholders on all Admission Queries, i.e.
- Contract Cancellations, De-Registrations, Course Changes, Refund Applications.
- Credit or billing-related queries; fee credits, cancellations, registrations, bursaries, sponsorship of students and students transferring.
- Processing all changes in terms of the course -
- Responsible for student Inter-campus transfers and all other transfers.
- Process all in-coming and out-going transfers including academic records and -working closely with the relevant staff at the other campuses.
Certification
- Liaise with appropriate stakeholders on all Admission Queries, i.e.
- Contract Cancellations, De-Registrations, Course Changes, Refund Applications.
- Credit or billing related queries; fee credits, cancellations, registrations, bursaries, sponsorship of students and students transferring.
- Processing all changes in terms of the course -
- Responsible for student Inter-campus transfers and all other transfers.
- Process all in-coming and out-going transfers including academic records and -working closely with the relevant staff at the other campuses.
Minimum Requirements:
Qualifications
- Advanced Certificate / Diploma / Occupational Certificate Level 6 (NQF Level 6) in Secretarial / Administration – Minimum
- Degree/Diploma (NQF Level 7) qualification in Administration or related field – Ideal
Experience
- Administration Experience (3 – 5 Years)
- First-Level Management experience (1 Year)
- Online Assessment Platform Experience (1-2 years)
Key Competencies
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline-orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
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Duties
Intersen phase Educators will be expected to establish and further extend students basic education foundations and to guide them toward developing abstract thought and successfully completing independent work across all the areas of their various curricula. They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- an undergraduate degree (NQF level 6) and PGCE or B. Education (Intermediate, Intersen or Senior Phase)
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- Computer and digital literacy
- First Aid
Attributes & Competencies
- A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
- Demonstrated planning and organisation skills with superior detail orientation
- Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
- A proven track record of managing professional relationships with maturity and high EQ
- Professional time management is a minimum requirement of the role
- Demonstrated evidence of the ability to think critically and problem solve appropriately
Method of Application
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