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  • Posted: May 16, 2022
    Deadline: Not specified
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  • BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements...
    Read more about this company

     

    Specialist: IT Developer Integration Manager

    Core Description
    The main purpose of this position is to Design, Develop and Support Integration Solutions using Primarily the Tibco stack of Integration tools. Additional resposibilities include providing Technical assistance to Production and Testing support teams, participating in internal initiatives like continous improvement programs and performing limited after hours work where required.
    Being a senior role, responsibilities also extend to mentoring junior team members, assisting in analysing and improving internal procedures and processes and taking responsibility on a technical level for complex integration solutions.

    Key Deliverables / Primary Functions

    • Develop and test Integration functional designs for business solution components and prototypes 
    • Review integration functional designs to ensure that they conform to "as-designed integration architecture".
    • Supervise Integration processes and functional design activities
    • Supervise integration application build, test, and deploy activities 
    • Produce specifications, architectural designs, interface specifications Interact with users to understand integration requirements underpinning application requirements
    • Ensure provision of technical support through the project life cycle
    • Functional Skills
    • Incident Management
    • General Consulting Skills
    • Project Management
    • Risk Management
    • Integration Best Practices
    • Data Communications Protocols/ Technologies including HTTP, JMS, EJB, SOAP REST etc.
    • Service Oriented Architecture principles
    • Strong mastery of the Java J2EE development framework.
    • Core Technologies such as XML and XML Schema, Web Services, JSON etc
    • Understanding and proficiency in RESTFul architecture principles.
    • Understanding of B2B and API integration principles
    • Integration Strategy

    Behavioural Competencies

    • Job Match
    • Developing and implementing account plan or strategy
    • Meeting customer expectations
    • People / Team Leadership
    • Decision Making
    • Communication and Impact

    Qualifications

    • NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology

    Experience

    • At least 5 years experience as a Java developer.
    • 3 years relevant Development experience on the TIBCO software stack preferable.

    Certifications / Professional Registration

    • None

    Special Requirements/ Employment Condition

    • Valid Drivers license

    Work Characteristics

    • Client Based Position
    • Billable

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    Tech Officer: Call Desk Consultant

    Core Description
    To carry out the identification, logging, resolution of password related calls, and correct allocation of calls. This is to be achieved in accordance with service quality and within the allocated timeframe to meet client expectations. 

    Key Deliverables / Primary Functions

    • Respond to client queries in accordance with service level agreements and log queries onto the system. 
    • Analyse and resolve technical queries, within the service level agreements 
    • Follow up on resolutions of client queries as per service level agreements 
    • Escalate queries for resolution to the Team Leader/Ops Manager and/or vendors, as and when required. 
    • Liaise within the Division to ensure queries are resolved timeously. 
    • Provide technical support in adherence to quality standards and customer service excellence. 

    Functional Skills

    • Customer Focus;
    • Communication
    • Time & Priority Management
    • Basic technical knowledge - Service Desk Systems
    • Service Desk
    • Remedy System Operation

    Behavioural Competencies

    • Job Match Rating
    • Delivering Results
    • Meeting customer expectations
    • Teamwork
    • Handling Pressure
    • Communication and Impact

    Qualifications

    • NQF 4: Grade 12 in Information Technology

    Experience

    • 1-3 Years’ Service Desk Experience or Incident Management experience 

    Certifications / Professional Registration

    • ITIL Foundation
    • Special Requirements/ Employment Condition
    • Willing to work long hours
    • Ability to cope under pressure
    • Ability to work multiple shifts

    Work Characteristics

    • Client Based Position
    • Office Based position

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    Tech Officer: Junior Customer Engineer (Gauteng)

    Core Description

    • Provide more routine hardware service, or ‘remote’ diagnostic activities under close supervision. 

    Key Deliverables / Primary Functions

    Manage Configurations

    • Continuously use appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB)
    • Necessary data is available for use by those performing investigations and ensuing actions.

    Coordinate computer operations

    • Successfully perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis
    • Ensure that the use of multiple hardware and software platforms is possible.
    • All tasks and procedures are always executed effectively and efficiently to agreed levels of service or specific requirements of service level agreements 

    Install Hardware/Software

    • Agreed plans or instructions to install or remove items of hardware and/or software (typically those requiring greatest expertise in installation) are followed.
    • Proficiently track and check the necessary items to ensure that these are as described in the instructions or plans 
    • Continually install or remove hardware and/or software by using supplied installation instructions and tools and following agreed standards 

    Miscellaneous

    • Support fellow engineers telephonically using remote tools and customer software packages i.e. remedy.
    • Diligently drive SLA on preventative maintenance and adherence to accurate site audits
    • Be multiskilled in all relevant areas, in order to be utilised to backfill key resources and  work on customers sites, ensuring service excellence & continuity.
    • Functional Skills
    • Computer and Information Literacy,Interpersonal Skills,ITIL Framework - preferred, ITIL Foundation Certification – preferred,
    • Microsoft Office Product Suite,Telephone Etiquette,Understands BCX’s Business Ethics and Values, Familiarity with mobile devices & PDA functionally

    Behavioural Competencies

    • Job Match Rating
    • Delivering Results
    • Meeting customer expectations
    • Teamwork
    • Handling Pressure
    • Communication and Impact

    Qualifications

    • NQF 4: Grade 12

    Experience

    • 2 years  relevant experience. 

    Certifications / Professional Registration

    • Applicable industry certification will be an advantage
    • A+
    • N+
    • MCSE

    Special Requirements/ Employment Condition

    • Own vehicle
    • Valid Drivers license

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    Ops Spec: Systems Engineer

    Core Description

    • Under general supervision, responsible for installation and operational support of Microsoft based infrastructure and related back-end systems
    • Effectively executes all related tasks within the support areas with the focus on SLA management and delivery against these
    • Participation in project planning and implementations
    • Problem solving/resolution

    Key Deliverables / Primary Functions

    • Administration of client server environment as well as maintain and support the operating systems.
    • Good sound knowledge of AD and DNS.
    • Understand SCCM/WSUS implementation.
    • Monitoring, routine health checks and support of servers (hardware, hypervisors and software)
    • Pro-active support and maintenance of client environment
    • Support and troubleshooting of client environment
    • Setup and configuration of Windows Server OS
    • Maintenance and troubleshooting of Windows Server OS
    • Setup and configuration of VMWare
    • Maintenance and troubleshooting of VMWare
    • Provisioning of virtual servers within VMWare
    • Maintenance and troubleshooting of VMWare virtual servers.
    • Setup and configuration of Veeam
    • Maintenance and troubleshooting of Veeam
    • Setup of Veeam Backup Schedules

    Functional Skills

    • Computer Literacy
    • Professionalism
    • Time & Priority Management
    • Service Orientated

    Behavioural Competencies

    • Meeting customer expectations
    • Handling Pressure
    • Job Match Rating
    • Communication and Impact
    • Delivering Results
    • Decision Making

    Qualifications

    • NQF 4: Grade 12 and relevant modular training
    • National Diploma/Bachelor's degree (Optional) in Information Technology

    Experience

    • Windows Server 2012/16/19 – 5 to 10 years
    • VMWare 5.5 and up – 5 to 10 years
    • Veeam 9.5 and up – 2 Years
    • HP and IBM server hardware – 5 – 10 years
    • Technical understanding of the industry

    Certifications / Professional Registration

    • Microsoft Certifications
    • VEEAM
    • VMWare

    Special Requirements/ Employment Condition

    • Valid Drivers license
    • Knowledge/understanding of the following: VMware Veeam Microsoft Networking Services (Active Directory, DNS, PKI, DHCP) Hyper-V PowerShell File and Print Anti-Virus (MacAfee, Symantec, Trend) Hardware: HP, IBM, Lenovo, Dell
    • Must be have knowledge of Microsoft Server Environment Must understand VMWare environments.

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    Spec: Client Financial Management (CFO - CSO)

    Core Description
    Responsible for the commercial and financial management of clients. This entails the commercial and financial business advisory services to the Client Account Directors and the Vertical Finance Business Partners. The key dimensions of services include, financial performance and working capital management, financial planning & analysis, deal review & pipeline management, financial risk & compliance, and customer relationship management 

    Key Deliverables / Primary Functions

    • Manage the profit & loss for the business are (including analysis & interpretation of variances actuals against forecast & plan)
    • Manage working capital, and ensure accurate and timely invoicing and collection of receivables
    • Engage in the preparation of client financial packs and the explanations thereof to key finance stakeholders
    • Manage and execute financial remediation actions to deliver forecast and plans
    • Oversee the compilation, and ensure accuracy of required journals, driving compliance to Finance Reporting requirements
    • Align the vertical business strategy with client financial plans and budgets
    • Managing the budgeting, forecasting process at client level, ensuring compliance and adherence to BCX corporate budgeting process and principles
    • Manage the pipeline and ensure accuracy and completeness of pipeline financials
    • Manage and maintain a good relationship with clients about working capital, client reporting etc. 
    • Ensure compliance to group finance and business policies and internal controls

    Functional Skills

    • Financial Management
    • Building Relationships
    • Risk Management
    • Budgeting and Forecasting
    • Business Advisory

    Behavioural Competencies

    • Job Match
    • Developing and implementing account plan or strategy
    • Meeting customer expectations
    • People / Team Leadership
    • Decision Making
    • Communication and Impact

    Qualifications

    • Relevant Degree (NQF7) in Business/ Commerce
    • OR NQF 4: Grade 12

    Experience

    • 5 Years’ experience in finance, Business Commerce, Accounting, or related field
    • If highest qualification grade 12 then 7 year's experience.

    go to method of application »

    Snr Spec: Solution Architect

    Core Description
    Responsible for Solution Architecture and Innovation within Artificial Intelligence Operations (AI Ops), which includes developing AI Ops solutions in accordance with business and customer requirements.

    Also responsible for designing and facilitating the most optimal and profitable solutions as well as customer roadmaps for AI Ops transformation. Drive technologies and innovation solutions in Cloud, SaaS, PaaS, AI, ML technologies for AI Ops. Perform the function as level 3 support for Operations and Pre-Sales.

    Key Deliverables / Primary Functions

    • Contribute towards the overall AIOps Solution strategy and innovation thereof, including the AI Ops strategy and roadmap.
    • Contributing and actively driving the AIOps and Innovation & Technology Business Unit Strategy
    • Accountable for producing innovative complex, multiple transversal unit solutions that meet the required levels of quality and standards within negotiated and agreed service levels, operational level agreements or contracts.
    • Identifying and mitigating Technology, Commercial and Delivery risks in proposed solutions.
    • Engaging with external stakeholders, along with BCX OEM’s, to understand and shape client strategy and requirements and subsequently present solution proposals to those clients.
    • Participating in client or vendor contract negotiations where required. · Participating in deal qualification or selection processes
    • Collaborating with and facilitating efficient engagement between and within BCX Divisions and Specialised Sales
    • Establish and enhance relationships and network with partners, customers and vendors
    • Maintain Certifications of Core Technologies in AI OPS

    Functional Skills

    • Proposal & Solution Development
    • Project Management
    • Client & Vendor Management
    • Presentation Skills
    • Documentation/technical authoring

    Behavioural Competencies

    • Developing Expertise
    • Empowering Individuals
    • Interacting with People
    • Making Decisions
    • Meeting Timescales
    • Pursuing Goals
    • Producing Output
    • Seizing Opportunities
    • Upholding Standards

    Qualifications

    • NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
    • Grade 12 (NQF 4) with relevant IT Certification

    Experience

    • 7 to 10 years’ experience in solution architecture, of which 2 years at a senior level – with specific experience in developing AI Ops solutions

    Certifications / Professional Registration

    • TOGAF

    Special Requirements

    • Valid Drivers license
    • Willing to travel (local and international)
    • Work Characteristics
    • WFA /Office Based

    Method of Application

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