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  • Posted: Sep 28, 2025
    Deadline: Not specified
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    Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
    Read more about this company

     

    Operations Manager

    Job Description

    • A vacancy exists for an Operations Manager stationed at our Pretoria branch office. The position will report to the Branch Manager. The overall purpose of this position is to ensure that all client’s security needs are always efficiently and professionally adhered to and met.

    Key Performance Areas :(Not totally inclusive):

    • Ensuring that contractual requirements are met as stipulated by the client.
    • Maintaining good relations between Fidelity Security Services Group and the client with regards to security services rendered.
    • Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
    • Ensuring that Security staff always maintains required performance.
    • Dealing with all required administration matters.
    • Liaising daily with Branch management on various operational issues.
    • Submitting relevant weekly / monthly incident and general reports as required by management.

    Skills required:

    • Matric certificate, PSIRA Grade A registration and accreditation.
    • At least 3 years’ experience in the security industry.
    • Operational Management experience.
    • Working knowledge of ISO 9001:2008 quality management and its requirements.
    • People management experience.
    • Administration, interpersonal communication and client liaison skills are required.
    • Strong planning, leadership, organizational skills as well as good interpersonal and communication skills are essential.
    • Must be firearm competed
    • Computer literacy on Microsoft Programs.
    • Own reliable transport and valid & endorsed Driver’s License is required.
       

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    Armed Response Officer

    Job Description

    Fidelity ADT is looking for armed response officers around Johannesburg with following requirements

    • Matric
    • Grade B PSIRA accredited and registered with Response
    • Minimum of 3 years in security industry
    • No criminal record
    • Willing to undergo criminal checks regularly
    • Must be physically fit and in good health – not afraid of heights
    • Computer literate an advantage
    • Must have estate/residential experience
    • Must reside in traveling distance to the site.
    • Firearm Competency – Handgun for Business Purposes
    • Must have driver's license. Code B,EB
    • women candidates are also accepted.
       

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    Cashbook Clerk - CSA Helderkruin

    Overview: 

    • We are seeking a detail-oriented and organized Cashbook Clerk to join our finance team. The ideal candidate will be responsible for managing the cashbook entries and reconciliations in a timely and accurate manner. The Cashbook Clerk will work closely with the finance team to ensure all financial transactions are recorded correctly and discrepancies are resolved promptly.  

    Responsibilities: 

    • Maintain accurate and up-to-date cashbooks for all accounts payable transactions 
    • Process and post invoices, credit card payments, and other expenses to the appropriate accounts 
    • Reconcile cashbooks with general ledger accounts on a regular basis 
    • Assist with month-end closing procedures, including preparing journal entries and reconciliations 
    • Respond to vendor inquiries and resolve payment discrepancies 
    • Assist with ad-hoc financial projects and reports as needed 

    Qualification:

    • Finance Diploma or related.
    • 2+ years of experience in accounts payable or a related field 
    • Proficiency in Microsoft Excel, including pivot tables and vlookups 
    • Excellent attention to detail and accuracy in data entry 
    • Strong organizational and time management skills 
    • Ability to work independently and prioritize tasks effectively 
    • Strong communication skills and ability to work collaboratively with colleagues 
    • Knowledge of accounting principles and practices 
    • Experience with accounting software (SAP) 
    • Associate's degree or higher in accounting or a related field 

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    HR Generalist - N1 City

    Qualification & experience:

    • Matric or equivalent
    • HR Qualification (Degree/Diploma) Advantageous
    • Minimum 3 years recruitment and selection experience
    • Valid Driver’s License Advantageous

    Job requirements & other attributes:

    • Computer literate (MS Office, MS Outlook, and internet)
    • Sound knowledge of labour legislation
    • Good knowledge of HR Practices  
    • Working knowledge of recruitment platforms and HR online systems 

    Duties:

    Administration

    • Provide support and guidance to staff across the full range of HR related matters and contribute to the successful delivery of Fidelity ADTs HR function through supporting and reflecting the company’s core values, aims and objectives.
    • Knowledge of labour legislation including BCEA, LRA, COIDA, EEA and BBBEE
    • Ensure 100% compliance when loading and processing of all new hires & internal appointments
    • Benefits management & submission of (Provident Fund- exits, Death – funeral claims, Employee Awards- processing)
    • Knowledge of provident funds and related benefits.
    • Knowledge of PSIRA (Private Security Industry Regulatory Administration)
    • Maintain HRIS system (Compliance of employee information)
    • Ensure timeous submission of monthly input to payroll
    • Support departments with UI19 process & SASSA applications
    • Support and ensure smooth onboarding & induction of new employees (prompt communication to departments regarding employee, email activation Active directory date)
    • Submission of Weekly/Monthly HR Reports – PSIRA, Promotions, Umsuka but not limited to
    • Ad hoc queries from staff (Walk-ins)
    • Implement and drive projects as required
    • Advise, implement, and monitor HR practices in Region
    • Support and assist with filing.

    Recruitment

    To support and assist recruiters with the below.

    • Place ads in appropriate media and on notice boards
    • Peruse CV’s & identify candidates with relevant experience/background
    • Do telephonic interviews if applicable
    • Set up interviews with candidates who meet job requirements
    • Conduct competency-based interviews & compile a shortlist
    • Interview shortlisted candidates in conjunction with Line Management
    • Discuss the top competencies and successful candidate with the Line Manager
    • Prepare an approval and relevant docs to be submitted and offer letter to the successful candidate
    • Send regret letters to unsuccessful candidates
    • Compile & request engagement paperwork from candidates
    • Assist with onboarding pack

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    National Credit Controller

    • The above position is vacant at Robertville, reporting to the Credit Manager for the Guarding and Specialized Services Division.
    • The main purpose of the position is to make sure that the debtor’s collections are done timeously.

    Minimum Requirements:

    • Matric Certificate and preferably a recognised credit control qualification.
    • At least 3 years’ experience and full knowledge in credit control and reconciliation is essential
    • Sound working knowledge of the SAP system.
    • Proficiency in MS Word, Power point and especially Excel is essential
    • Must be fluent in English.
    • Must have own transport.

    Key Performance Areas: (not totally inclusive):

    • Performing the full credit control functions.
    • Maintaining and managing collections in relation to the company’s Group Credit policy.
    • Maintaining a healthy cash flow at all times.
    • Keeping bad debts to a minimum.
    • Ensuring that monthly collections meet the required targets.

    Other personality attributes:

    • Numerical accuracy
    • High methodical working methods are required.
    • Strong interpersonal and communication skills.
    • Ability to liaise professionally with personnel at all levels.
    • Ability to work without supervision and under pressure
    • Ability to meet strict deadlines
    • Organizational skills
    • Administration skills

    Core Competencies:

    • Self-development
    • Communication skills
    • Customer focus
    • Team work

    Method of Application

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