Jobs at Helderberg Personnel

Key Responsibilities:

Menu Development & Culinary Creativity

• Develop and update seasonal menus featuring fresh, locally sourced ingredients.
• Craft dishes specifically designed to pair with the company’s wine portfolio and tasting experiences.

Create specialty menus for:

• Summer/seasonal menus
• Date Night Experiences (4‑course shared menu)
• Sunset Rouge limited menus
• Canapé & wine pairing experiences
• Holiday or event offerings

Kitchen Operations & Quality Control:

• Oversee all daily kitchen activities, ensuring quality, consistency, and presentation standards.
• Maintain exceptional standards for plating—reflecting the company’s reputation for well‑presented, thoughtfully composed dishes.
• Ensure smooth service during lunch and dinner services

Wine Estate Collaboration:

Coordinate closely with:

• Company winemaker
• Tasting room team
• Sales and Marketing team
• Ensure coherence between food menus, wine tastings, pairings, and special events

Team Leadership:

• Recruit, train, schedule, and lead all kitchen staff.

Implement consistent training on:

• Latest techniques
• Wine pairing fundamentals‑pairing fundamentals
• Seasonal ingredient handling
• Plating discipline‑dining plating discipline
• Build a positive and high-performance kitchen culture

Costing, Inventory & Supplier Management:

• Manage food costs while maintaining high-quality ingredients.
• Develop strong relationships with local farmers, producers, suppliers, and estate resources.
• Conduct stock control, ordering, waste management, and compliance documentation.

Health, Safety & Compliance:

• Ensure full compliance with HACCP and food safety protocols.
• Maintain cleanliness and organization of all kitchen areas.
• Conduct regular audits and adhere to all health regulations

Guest Experience Support:

• Collaborate with FOH team to ensure seamless service delivery.
• Adapt menus to customer feedback (noting trends from Dine Plan and Tripadvisor).
• Contribute to storytelling around food, wine pairing, and company heritage.

Required Skills & Experience:

Formal Culinary Education (Preferred but Not Always Mandatory)

• A strong educational foundation supports consistency and expertise. Most fine dining or winery establishments prefer:
• A professional culinary diploma or certification from a recognized culinary school.

Advanced qualifications in:

• Classical French cooking
• Mediterranean/Italian cuisine‑influenced menu
• Pastry or baking fundamentals

Additional training in:

• Menu engineering
• Nutrition
• Hospitality management
• While formal training is beneficial, extensive real world dining experience can compensate.

Experience:
5 –10 Years of progressive kitchen experience, including:

• Fine dining, luxury, winery or boutique hospitality restaurants.
• Demonstrated progression from:
• Commis → Chef de Partie → Sous Chef → Head Chef (or Executive Sous).
• Experience designing, costing, and executing seasonal menus.
• Strong track record managing full services during high-pressure services.

Winery or Estate Experience (Highly Advantageous):

• Working in restaurants attached to wine estates, vineyards, or tasting rooms.
• Designing dishes specifically for wine pairing.

Experience coordinating with:

• Winemakers
• Tasting room managers
• Event coordinators

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Key Responsibilities Include but Are Not Limited To

• Assist customers in-store and at the till
• Handle customer enquiries, both in person and telephonically
• Answer incoming calls and attend to basic emails
• Receive, check, and process incoming stock
• Re-pack and prepare packaging products for courier dispatch
• Assist with stock handling, housekeeping, and general warehouse support
• Support retail and operational activities as required
• Maintain a customer-focused and professional service approach

Criteria

• Previous retail or warehouse experience is essential
• Excellent telephone etiquette and communication skills
• Computer & POS literacy
• Proficiency in English and Afrikaans (speak, read and write)
• Customer-service focused with a positive attitude
• Energetic and willing to work
• Honest, punctual, and dependable
• Willingness to assist in both retail and warehouse environments
• Own reliable transport

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Requirements:

• Computer literacy (MS Word, MS Excel, MS Outlook)
• Fully bilingual (Afrikaans 1st and English)
• Exceptional organisational and time-management skills
• High level of discretion and professional integrity
• Strong written and verbal communication skills
• Ability to operate independently while maintaining structured reporting
• Strong problem-solving ability and proactive mindset
• Familiarity with ISO 9001 implementation and quality systems an advantage
• OWN VEHICLE ESSENTIAL

Duties will include, but are not limited to:

• Management of the Managing Director’s calendar, scheduling, and prioritisation
• Filtering and managing incoming correspondence, requests, and operational matters
• Assisting with day-to-day operational and administrative requirements
• Coordinating internal follow-ups to ensure accountability and timely execution
• Maintaining structured reporting systems and effective information flow

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Requirements:

• Fully bilingual and good communication skills (Afrikaans and English)
• Own reliable transport
• Dependable and punctual
• Computer literate (Microsoft Word, Excel, and Outlook)
• Must be organised and comfortable in a fast-paced, client-focused environment

Duties will include, but not limited to:

• Booking and scheduling of clients
• Arranging team logistics and daily routes
• Handling client queries
• Email correspondence
• Client-facing communication and support

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Requirements:

• Fully qualified plumber
• Proven experience in new builds and construction projects
• Strong technical and problem-solving skills
• Reliable, professional presence on-site

Duties will include, but not limited to:

• General plumbing and maintenance.
• Install, repair, and maintain pipes, valves, fittings, drainage systems, and fixtures.
• Respond to, diagnose, and resolve plumbing emergencies.
• Perform routine inspections of plumbing and drainage systems.
• Keep accurate records of time spent working, description of work performed and materials used

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Requirements include: 

• Matric
• Fully Bilingual in Afrikaans and English
• Strong Excel Skills
• Previous experience in accounting practice advantageous
• Experience in computerised accounting systems such as Pastel or Sage Accounting or Xero
• Excellent written and verbal communication skill
• Own transport and license

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Requirements:

• AGA (SA) qualified or currently working towards AGA (SA) certification.
• Completed SAICA or SAIPA articles with solid auditing experience.
• Strong technical knowledge of IFRS, IFRS for SMEs, and auditing standards.
• Excellent problem-solving skills and attention to detail.
• Ability to manage multiple engagements and work efficiently under deadlines.
• A team player with strong communication and leadership skills.

Duties will include:

• Leading and managing audit engagements across various industries.
• Supervising and mentoring junior audit staff.
• Reviewing financial statements and ensuring compliance with relevant standards.
• Liaising with clients and providing value-added advisory services.
• Assisting in the continuous improvement of audit processes and methodologies.

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Job requirements will include but not be limited to:

• Technical audits on properties
• Examine under recoveries from a technical perspective
• Make technical drawings of metering reticulation of properties examined
• Installation of electrical metering equipment, including meters & CT’s
• Calculate / forecast recoveries
• Stock management
• General administrative and ad-hoc tasks
• Excellent knowledge of Excel and report writing ability essential deadlines, thus should be able to work under pressure.

Requirements and Competencies required: 

• Grade 12 / Matric qualification 
• Must be qualified electrician with at least N4 qualification.
• The candidate must have at least 2 (two) years metering related experience 
• Fully Bilingual (Afr and Eng) 
• Excellent client service 
• Drivers License essential  
• Timekeeping and planning  
• Good verbal and written skills 
• Good Computer skills (MS Excel) 
• Deadline and goal orientated 
• Work well under pressure

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Key Responsibilities: 

• Labelling of pouches for product packaging. Ensure labels are applied straight, clean, correct, and match the batch/product
• Pack freeze-dried product orders accurately using pick sheets and order lists
• Pack securely to prevent crushing, breakage, or moisture exposure in transit
• Apply waybills/courier labels to the correct orders and confirm destinations
• Stage completed orders neatly for collection and assist with courier handover
• Assist with regular stock counts of finished goods and packaging materials
• Support accurate stock movements (in/out) and help maintain neat storage
• Rotate stock using FIFO / FEFO principles where applicable
• Step into other roles when support is needed, including:
• Kitchen/production assistance during busy prep or cooking periods
• Packing line support
• Cleaning/housekeeping tasks
• Rework or sorting tasks
• Any urgent operational support requested by management
• Work cooperatively with all teams and adapt quickly to changing priorities
• Follow all food safety, hygiene, and PPE requirements at all times
• Keep packing, labelling, and storage areas clean and audit-ready

 Required Skills & Competencies:

• Strong attention to detail and pride in neat, accurate work
• Flexible, hands-on, and willing to assist wherever needed
• Positive attitude with a strong teamwork mindset
• Able to work fast without sacrificing accuracy
• Organized, reliable, and punctual
• Communicates clearly and asks when unsure
• Comfortable with repetitive tasks and sudden task changes

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Responsibilities include but are not limited to:

• Handle sales inquiries and process customer orders on various platforms
• Verify customer details, process payments, and update data in internal systems
• Inform customers on stock availability, alternatives, and lead times
• Issue accurate invoices and coordinate orders internally
• Manage and update sales and customer records, ensuring timely responses
• Maintain and enhance the company’s online presence, including website updates
• Provide administrative support to the sales team as needed

Criteria:

• Matric
• 2-3 years' experience in a similar role with experience in the FMCG industry being advantageous
• Computer literacy: proficient in Microsoft Office and Omni (advantageous)
• Fully bilingual in English and Afrikaans with clear communication skills
• Excellent phone and email etiquette with strong customer service skills
• Proficient in English and Afrikaans (speak, read and write)
• Outgoing personality, team player, and well-organised
• Fully bilingual in Afrikaans and English, with clear communication skills
• Able to work well under pressure, maintaining a friendly, proactive approach