Jobs at Liberty Group South Africa

Job Description

• To effectively lead and manage IAM branch operations and resources (people, process, systems) to achieve sustainable profitability and foster a client-focused, high-performance culture. Drive business growth through effective recruitment, retention, and comprehensive management of diverse Financial Advisers. Ensure alignment of company objectives with adviser execution, ensuring strict regulatory compliance (FSCA) and Treating Customers Fairly (TCF).

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce, Finance and Accounting, Marketing
Licenses & Certifications: FAIS Representative
Experience Required
Sales
Sales & Distribution
1-2 years

• Strong understanding of regulatory compliance, risk management, and client service principles (e.g., TCF) within the financial services industry. Proven experience in managing operational budgets and achieving financial targets.

5-7 years
7-10 years of progressive experience within the insurance, financial services, or asset management sectors. This includes at least 3-5 years at a management level, overseeing teams or significant operational areas. Proven track record in sales and distribution management, with demonstrated experience in financial adviser recruitment, retention, and development. Demonstrated ability to lead and manage diverse teams, including independent contractors.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Checking Things
• Developing Expertise
• Directing People
• Empowering Individuals
• Making Decisions
• Producing Output
• Seizing Opportunities
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Claims Knowledge and Management
• Client Acceptance & Review
• Compliance
• Customer Value and Insights Management
• Financial Acumen
• Financial Management (Financial)
• Innovation Strategy and Portfolio Management
• Insurance Principles
• Insurance Products & Services
• Meeting Logistics
• Office Logistics
• Product Innovation Lifecycle Management
• Quality Management
• Risk Management
• Root Cause Analysis
• Underwriting Management
• Underwriting Process
• Workspace Management
• Written Communication

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Job Description

• To fulfil all service requests raised by stakeholders (internal and external) efficiently within turnaround times and laid down procedures and against world class standards, ensuring legislative compliance, a positive client experience, client satisfaction, minimised risk and losses to SBG.

Qualifications

Type of Qualification: Diploma
Field of Study: Business Commerce

Experience Required
Service Management
Operations
3-4 years

• Client relationship experience, resolving client services issues, with demonstrated ability to interact across multiple internal stakeholders

3-4 years

• Experience in General client services and / or support capability with proficient technical experience.

Additional Information

Behavioural Competencies:

• Developing Expertise
• Documenting Facts
• Embracing Change
• Examining Information
• Interacting with People
• Interpreting Data
• Making Decisions
• Managing Tasks
• Producing Output
• Resolving Conflict
• Thinking Positively
• Upholding Standards

Technical Competencies:

• Active Listening
• Client Relationship Management
• Client Servicing
• Coaching and Mentoring Operational Practices
• Collaboration
• Continuous Improvement
• Creative Problem Solving
• Query Resolution

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Job Description

• To support a positive workforce experience for Group CoEs/designated business units/corporate functions/geographies, by facilitating learning programmes to address requirements. Partner with stakeholders to understand learner needs & deliver data-driven insights, pertinent to the CoE, for decision making. Interpret current requirements & shifts in CoE practice, implementing end-to-end, standard learning solutions, prioritising & ensuring alignment of CoE initiatives whilst addressing needs.

Qualifications

Type of Qualification: Diploma
Field of Study: Social Sciences

Experience Required
Learning
People & Culture
5-7 years
Demonstrated workplace experience within the area of specialisation.

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Convincing People
• Developing Strategies
• Directing People
• Embracing Change
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Providing Insights
• Showing Composure
• Taking Action

Technical Competencies:

• Decision Making
• Learning Evaluation
• Learning Facilitation
• Solution Delivery
• Teaming
• Workforce Insights

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Job Description

• To provide appropriate support, advice and guidance pertaining to infrastructure optimisation for the allocated regions within a province for the fulfilment of their daily operational needs as well as manage infrastructure requirements and co- ordinate projects.

Qualifications

Type of Qualification: Secondary/High school/A levels/Matric
Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management
FAIS Requirements
RE05
Key Individual- advantage 

Experience Required
Client Coverage
Liberty Advisory Partners
5-7 years

• Previous experience in a service and operational role. Working knowledge of the operational requirements of branches from a branch and client perspective.

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Embracing Change
• Following Procedures
• Generating Ideas
• Making Decisions
• Providing Insights
• Resolving Conflict
• Seizing Opportunities
• Taking Action
• Team Working
• Understanding People

Technical Competencies:

• Banking Process & Procedures
• Customer Understanding ( Consumer Banking)
• Data Management (Administration)
• Infrastructure and Platforms Support
• Planning, Forecasting and Budgeting
• Risk Identification
• Workspace Management