Jobs at Mukuru

The Job

• We have an opportunity available for a Senior Project Administrator - System Integrations to join the Operations team based in Cape Town.The purpose of this position is to manage a portfolio of projects as well as administrative activities for the projects department, such as creating project plans and process documents/flows etc. The Senior Project Administrator reports directly to the Head of Projects. This position will involve the day to day management of administrative activities and tasks as they relate to the successful delivery of projects. The Senior Project Administrator will need to liaise with multiple stakeholders, and it will require coordinating project plans, meetings, agendas, checklists, and effective communication to align stakeholders. Internal liaison takes place with multiple stakeholders across the Mukuru Group depending on the scope of the project. External liaison is limited, however may be required from time to time depending on the scope of the project.

Duties and Responsibilities (include but is not limited to):

• To plan, organise and control multiple projects to ensure timeous delivery
• Compile the required project plans related to specific projects which includes the work breakdown structure
• Ensure project plans include targets and measures, resource requirements and planned activities
• Assist with clarifying business requirements on projects to ensure that requirements are correctly documented and implemented
• Manage the projects in line with the specified project plan
• Coordinate the project team’s activities
• Prioritize activities within projects
• Track the progress of all tasks related to the projects daily
• Identify any areas that are running behind schedule and address with the relevant stakeholders and HOD
• Identify where additional support or assistance may be required to ensure project timelines are met
• To coordinate communication between project stakeholders, team members and suppliers to ensure that project objectives are achieved
• Ensure that the feedback tools are used by all stakeholders in order to identify problems proactively
• Liaise with external parties and coordinate external integration
• Provide frequent updates to the project stakeholders regarding progress
• Communicate information throughout the business on projects
• Hold feedback meetings as and when required
• To identify risks and issues on projects to mitigate negative impact on the project outcomes
• Adjust the project plan when required to ensure issues are addressed appropriately
• Obtain approval from the relevant stakeholders if the change requires change in project scope
• To ensure the timeous resolution of project queries and barriers for the project team
• To report on all project statuses
• To manage own professional and self-development

Minimum Requirements:

• Grade 12 or equivalent (Essential)
• Tertiary qualification (Essential)
• PMP Qualification (Desirable)
• 3 – 5 years’ experience in project management methodology and standards (Essential) in a financial services or similar industry (Desirable)
• Knowledge of the application of project management methodologies and standards
• Knowledge of payments and remittances
• Knowledge of software capabilities
• Knowledge of project management tools e.g. Asana or similar

Additional Skills:

• Excellent organisational & administrative skills (Essential)
• Excellent attention to detail (Essential)
• Computer skills
• Verbal communication skills
• Presenting skills
• Time management skills
• Interpersonal skills
• Analytical skills

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Receptionist

An exciting opportunity exists for a Receptionist to join Office Management based in Cape Town. The purpose of the role is to act as the first point of contact for the Mukuru Waverly office. The Receptionist reports directly to the Office Manager. This position is responsible for providing professional service to incoming callers and by welcoming guests to the office. The Receptionist must ensure that security access control is used effectively and they must ensure that the reception area looks professional, tidy and neat at all times. They accept deliveries and ensure that this is collected by relevant internal staff members. Internal liaison takes place with all staff. External liaison takes place with visitors and courier companies.

Duties and Responsibilities (include but is not limited to):

• To professionally welcome all visitors to the office
• Control access door to allow visitors in a secure manner
• Ensure all visitors sign the visitors’ logbook
• To operate the switchboard effectively to manage all incoming calls
• To screen all incoming calls and identify who they need to speak to
• Answering all calls professionally and timeously
• To assist with administrative duties and to support the effective running of the office
• Assisting the Office Manager with assigned administrative tasks
• To handle general inquiries in a professional manner
• Responding to queries from guests or callers in a professional way
• Assisting with departmental information
• To manage own professional and self-development

Minimum Requirements:

• Grade 12 or equivalent (Essential)
• 1 years’ experience in a receptionist role (Essential)
• Knowledge of switchboard equipment
• Knowledge of company structures and departments
• Knowledge of access control procedures

Additional Skills:

• Verbal and written communication skills
• Switchboard skills
• Organisational & administrative skills
• Interpersonal skills

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S EE TARGETS